I have ordered from them multiple times. They are professional, timely, and communicative. Their products are very high quality. I HIGHLY recommend. Make sure to take pictures and get samples made... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
EverLighten brought LIFE's vision to reality. LIFE received our custom roosters, and they are amazing! Communication throughout the process was top notch and the items were delivered ahead of schedule... Näytä lisää
I am a returning customer, and the first experience was great. However, this second time I went to pay, and I thought the transaction was done but apparently, I was on the wrong screen, and the paymen... Näytä lisää
Yritys on vastannut
We had high hopes for this company after reading some of the recent reviews but were extremely let down by the lack of response after 3+ weeks of communication. We requested a phone call to go over de... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
On-Demand Custom Product Manufacturing All You Need Is An Idea! Our Experienced Product Experts Are Here For You To Do The Rest!
Yhteystiedot
W Taylor St 1440, 60607, Chicago, Yhdysvallat
- (312) 212-3914
- michael@everlighten.com
- everlighten.com
3,5
Keskitasoinen
115 arvostelua
On vastannut 50 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Never use you again.
4. elokuuta 2021
Vastaus yritykseltä EverLighten
Hi Justin,
We are really really sorry for your bad experience.
As we explained to you in the email before, since everything EverLighten makes is Customized, our process is that our customer sends us a request first. Our customer service representative will then reach out to customer (usually within 1 hour) to regarding to the design, pricing and all the other details. After everything is confirmed, customer can place the order and we will proceed with sample and production. But instead, you placed the order directly without letting us know at all! That's why the delay happens.
But still we are very very sorry about this. We have changed our process to prevent such delay in the future. One of our customer service representatives Chris is now monitoring orders which come in without letting us know first.
We are very very sorry.
Best,
EverLighten Customer Service Team
Fantastic service
Fantastic service and really engaged. The level of work quality for our custom troop patches was amazing. The team was excited to help us out and even threw in a few added products. Will be looking to do business with the Everlighten folks again.
12. heinäkuuta 2021
This is the 2nd order and they haven’t…
This is the 2nd order and they haven’t disappointed yet. Order with confidence they will make your vision come to reality.
11. heinäkuuta 2021
Great customer service and design crew
Great customer service and design crew! They helped me with my design until I absolutely loved it! Shipping was free and fast. The production was also fast. They definitely care about their work and do amazing! Highly recommend. Will continue using them for my sock company (have bought 200 pairs and counting :)).
2. heinäkuuta 2021
Great Challenge Coins!
Kenny was super responsive and our Challenge Coin giveaway was beautiful...AND it was a rush job that no other vendors would accept. The only issue was with UPS and that was no fault of theirs....COVID times!!
2. heinäkuuta 2021
It was a nice try.
The leather patch is cool. The logo is off-center. Also, it is almost impossible to use for the purpose it was purchased for (despite complete disclosure of the intended purpose). And, it was very expense. The customer service was friendly--but did not help us successfully deploy their product.
1. heinäkuuta 2021
Vastaus yritykseltä EverLighten
Hi Jon, we are so sorry our final product doesn't meet your requirements. One of our customer service team members - Chris has just reached out to you. We want to remake your products for free and want to help you create the exact products as you want.
EverLighten Customer Happiness Team
quick and great communication.
21. kesäkuuta 2021
Still waiting on response
20. kesäkuuta 2021
Exceptional communication
Exceptional communication. Fantastic support and delivery.
This is how it should be done :)
Thank you!
18. kesäkuuta 2021
Excellent customer service
Excellent customer service! Very responsive staff. I received high quality race medals in time.
11. kesäkuuta 2021
Large 3 Color Chenille Patch
Everlighten produced a high quality, detailed, large, 3 color, custom, chenille patch for us. Their communication was clear throughout the entire process and they were open to corrections and changes. I'd definitely work with them again.
9. kesäkuuta 2021
Kenny C did an amazing job with a lot…
Kenny C did an amazing job with a lot emails back and forth.
Thanks again
Patches look great, design and quality very good.
Nic
7. kesäkuuta 2021
They have great customer service and…
They have great customer service and excellent quality will return for business.
4. kesäkuuta 2021
Great Quality
Great Quality, Fast Service!
Everlighten and Kenny were very responsive and helpful in getting my order fulfilled quickly and the custom socks we ordered came out even better than anticipated. Everyone loved them
1. kesäkuuta 2021
Amazing Product (Small Iron Patch) and…
Amazing Product (Small Iron Patch) and the Best Customer Service.
26. toukokuuta 2021
Perfect!
My medals came out perfectly and shipped immediately to meet a short deadline.
21. toukokuuta 2021
Communication was very timely and…
Communication was very timely and everyone was very polite and helpful!
20. toukokuuta 2021
I enjoyed working with Kenny
I enjoyed working with Kenny. Kenny answered all my questions within minutes of my email.
11. toukokuuta 2021
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.
Lue lisää muunlaisista arvosteluista.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.