Always been great service from this Vape shop. And I find it offensive that government just through all high street vape shops in the same bag when this one is in no way dodgy at all. It is filling a... Näytä lisää
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Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Amazing service as ever in the Exeter store. Hannah, Chloe and Ryan have fantastic customer service and excellent communication. They are always happy and smiling. They let me know what's on offer and... Näytä lisää
Yritys on vastannut
Absolutely amazing and faultless service from the whole team. Understand my needs and matched me perfectly with my needs as someone who's just started vaping. The flavors of the juices are incredib... Näytä lisää
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First time user of Evapo and they haven't failed to impress. Customer service is excellent, especially Karl, I had an issue with my vape and within 24 hours my issue was rectified. I chose the impbar... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
Welcome to Evapo, the premier e-cigarette and vape shop in the UK & beyond. Our team of vaping experts can help you whether you are just starting out and looking for something to help you switch to vaping or have been vaping for years, we are here to help! Find all your favourite e-liquids from leading brands such as Ohm Brew, Riot Squad, Vampire Vape and Six Licks. Browse over 800 products, including devices from leading brands like Aspire, Innokin, SMOK and VOOPOO as well as an extensive range of CBD solutions.
Yhteystiedot
50 Trident Court, One Oakcroft Road, KT9 1BD, Chessington, Yhdistynyt kuningaskunta
- 020 3962 0965
- info@evapo.co.uk
- evapo.co.uk
4,7
Erinomainen
868 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 88 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä Evapo
Thank you for your kind words Julie! We look forward to your next visit!
Helpful member of staff
13. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Evapo
Thank you for your feedback Debra! We’re glad to hear our colleague could help. We look forward to your next visit!
Vastaus yritykseltä Evapo
Thank you for your lovely feedback Steve! We’re delighted to hear the team member made such a great impression. We look forward to your next visit!
Vastaus yritykseltä Evapo
Thank you for your feedback Jacqui! We’re pleased to hear you found our service very good and helpful. We look forward to your next visit!
Helpful and knowledgeable advice.
Jasmine at the Yeovil store gave excellent customer service. Took time to explain the different options with knowledge and understanding of our situation and the needs required to make the change from smoking to vaping.
8. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Evapo
Thank you so much for your kind words! We’re delighted to hear that Jasmine provided such excellent service and was able to help you find the right solution. We look forward to your next visit!
I am satisfied with evapo
3. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Evapo
Thank you for your feedback Jakir! We’re glad to hear you’re satisfied with Evapo. We look forward to your next visit!
Lady was really helpful
Lady was really helpful, great service
3. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Evapo
Thank you for your kind words Sharon! We’re delighted to hear you received great service and found our team helpful. We look forward to your next visit!
Really helpful knew all the information…
Really helpful knew all the information about the devices and helped me pick the write one for me.
2. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Evapo
Thank you so much for your feedback Jessica! We’re glad to hear our team could help you choose the right device and provide all the information you needed. We look forward to your next visit!
Great staff at the Chatham branch
Great staff at the Chatham branch, very helpful and polite
28. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Evapo
Thank you for your lovely feedback Philip! We’re thrilled to hear you had such a positive experience with our team at the Chatham branch. We look forward to your next visit!
Vape info.
Very helpful..pleasant..shopping was a joy...will be my new go to
Many thanks..
Rob Norbury.
27. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Evapo
Thank you so much for your kind words, Rob! We’re delighted to hear that you enjoyed your shopping experience with us and found our team helpful and pleasant. We look forward to your next visit!
Excellent friendly service great value…
Excellent friendly service great value and range. The rainbow hair sails rep, you rocked!!
21. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Evapo
Thank you for the fantastic feedback TheIBros! We're thrilled to hear you enjoyed the friendly service, great value, and product range. We’ll be sure to pass your kind words on. We look forward to your next visit.
Portobello shop the sales person very…
Portobello shop the sales person very professional and good costumer service
22. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Evapo
Thank you for your feedback Visar! We're glad to hear you received professional and helpful service at our Portobello Road store. We look forward to your next visit.
Good knowledge from the staff
Good knowledge from the staff who were very helpful and understanding of my needs
21. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Evapo
Thank you for your kind feedback Michael! We're pleased to hear our team provided helpful guidance and took the time to understand your needs. We look forward to your next visit.
Newbie user with Nicotine vape
They help me to choose the right vape (refillable) they explain me very well how to use it.
20. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Evapo
Thank you for your feedback Bella! We're so glad to hear our team helped you choose the right refillable vape and took the time to explain everything clearly. It’s great to know you had a positive first experience. We look forward to your next visit.
Misleading bundle – not all 70/30 juices, poor customer service
I ordered a bundle using the 70/30 VG/PG filter, expecting both juices to match that ratio. What arrived was a 50/50 and a 55/45, neither of which aligns with the filter.
To make things more confusing, the nic salts and nic shots included were 70/30, even though the actual juices weren’t. That makes no sense and feels really inconsistent.
When I reached out, I was told the VG/PG varies by flavour — which might be noted somewhere, after checking the description it says 50/50… so why do I also have a 45/55?, and why is the bundle even appearing under the 70/30 filter? That’s misleading. And just as I was replying to support, they ended the chat mid-conversation.
Really disappointed, I won’t be ordering again unless they fix the filtering and improve product clarity.
18. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Evapo
Thank you for your feedback Imogen, and we’re sorry to hear you were disappointed with your recent experience.
We’d like to clarify that all items included in our bundles are individually listed on the product page, along with their VG/PG ratios and other key details. While the bundle may appear under a specific filter, the VG/PG ratio can vary between different flavours and brands included—this is always specified in the item descriptions to ensure transparency.
We understand your frustration regarding the filter and have passed this on to our web team for review to help avoid any future confusion. We're also sorry to hear that your chat with support ended unexpectedly—that’s not the level of service we aim to provide, and we'll look into this to ensure it doesn’t happen again.
We appreciate your feedback as it helps us improve, and we’d be happy to discuss this further if you’d like to get in touch via live chat on our website, email at info@evapo.co.uk, or by calling 02039 620965.
(Crawley Store)I was looking at starting CBD for…
I have been thinking about starting to vape CBD for medical reasons, the guys in the Crawley store were very informative about the products and there was no hard sell.
I left the store happy and with a few products of my own choice after their feedback.
I recommend Evapo to anyone who is interested in a new device or any of their products.
17. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Evapo
Thank you for taking the time to share your experience Simon! We're so pleased to hear that our team in the Crawley store provided informative, pressure-free guidance while you explored CBD options. It’s great to know you left feeling confident with the products you chose. We truly appreciate your recommendation and look forward to welcoming you back to Evapo soon!
Very good and very good customer service
14. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Evapo
Thank you for your kind words Juey! We're delighted you had a great experience and received excellent customer service. We look forward to your next visit!
Great service
The store assistant was very helpful and informative.
14. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Evapo
Thank you for the great feedback Lin! We're glad to hear our colleague was helpful and informative. We look forward to welcoming you back again soon!
I was served by Lisa yesterday and…
I was served by Lisa yesterday and received incredible customer service, the shops very clean and welcoming and i will be back to buy more!
11. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Evapo
Thank you so much for your kind review Michael! We're thrilled to hear that Lisa provided you with incredible customer service. It's great to know you found the shop clean and welcoming—we really appreciate your support and look forward to seeing you again soon!
The young lady in the shop was lovely…
The young lady in the shop was lovely Very helpful great customer service at knowledgeable
8. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Evapo
Thank you for your lovely feedback Rachel! We're so pleased to hear that our colleague provided you with helpful, knowledgeable service and made your visit a positive one. We look forward to welcoming you back soon!
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