Never been happier to make a positive review, to a (small independent) company that frankly showed the competition how it should be done! Exceptional fast slick service, and when I phoned up to make a... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
When the percussion equipment needs to be professional quality but at a reasonable price, this is the only place we go. Communication is excellent, delivery is fast and the equipment supplied is impec... Näytä lisää
I ordered a vintage drumset and before i placed the order i wrote the store an email asking about some information (shipping options, price) because i was ordering outside of the UK. They replied to m... Näytä lisää
Swift and helpful response from initial contact to discuss sound system for school hall. The regular emails leading up to purchase ensured the equipment was suitable and exactly what was needed. Bill... Näytä lisää
Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
Suppliers of Drums & Percussion, Guitars, Brass, Woodwind, Bowed String Instruments. In-Stock for Next Day Delivery. We also offer Percussion Hire, Backline Hire, Stage Management and Transport services.
Yhteystiedot
Crawford Street, NP19 7AY, Newport, Yhdistynyt kuningaskunta
- 01633 250062
- office@ev-entz.co.uk
- ev-entz.co.uk
4,9
Erinomainen
581 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I went to Ev-Ventz to buy a drum kit…
I went to Ev-Ventz to buy a drum kit for my son. The staff were all helpful and professional. They informed me about the different woods and quality. The staff allowed my son as much time as he needed trying out the different kits. Delivery came the next day.
31. lokakuuta 2024
Vastaus yritykseltä Ev-entz
Hi Julia
Thank you so much for your kind review! It was a pleasure helping you and your son find the perfect drum kit. We’re so glad he could try everything out in-store to make the right choice.
We wish him all the best in his drumming journey—hopefully, it brings lots of fun and joy! If you ever need anything else, whether it’s accessories, advice, or support, just let me know.
Cheers,
Billy
Item arrived quickly and as described (:
29. lokakuuta 2024
Vastaus yritykseltä Ev-entz
Hi Niall,
Thanks for your review! I’m really pleased to hear the item arrived quickly and was just as described.
If there’s anything else you need, feel free to let me know. I’m always happy to help!
Cheers,
Billy
1st class service
1st class service , great advice, found me the drum I'd been searching for. Great price ,extremely well packaged.Quick delivery, perfect communication. Even provided me with a drum sack. Can not recommend Billy and the team enough . THANK YOU GUYS .
17. lokakuuta 2024
Vastaus yritykseltä Ev-entz
Hi Leonard,
Thanks so much for your amazing review! I’m so glad we could help you find the drum you’ve been searching for. It’s great to hear you were happy with the advice, packaging, and quick delivery—and I’m glad the drum sack came in handy too!
Your recommendation means a lot to us. If you ever need anything else, just drop me a message.
Cheers,
Billy
Vastaus yritykseltä Ev-entz
Hi Nick,
I'm really sorry to hear about your frustration with the delivery of your floor tom. I understand how delays can be frustrating, and I wish we'd had the chance to assist you before you felt the need to leave a 1-star review.
It’s worth noting that we haven’t received any communication from you regarding the status of your delivery during this time. If you had reached out to us, we would have been happy to provide you with an update. Just to clarify, the drum is out for delivery today, and we did send you the tracking details via email and Reverb.
After looking into the tracking, I found there was an unexpected delay between the label being created on October 14th and the parcel arriving at the depot on the 22nd, which unfortunately was beyond our control. I truly apologize for any inconvenience caused.
If you have any other concerns or questions, please feel free to reach out to me directly. I'm Billy, the store manager, and you can contact me at 01633 250062. I’d be happy to help with anything else.
Thank you for your understanding.
Really helpful and efficient staff
Really helpful and efficient staff. Billy went above and beyond to find a part for me and sent it to me straight away. Great service, thank you!
10. lokakuuta 2024
Vastaus yritykseltä Ev-entz
Hi Jonathan,
Thanks so much for your kind words! I’m really glad we could help you out and get the part sorted quickly for you. It was a pleasure, and your feedback means a lot.
If you ever need anything else, just let me know—I’m always happy to help!
Cheers,
Billy
The Ideal PA System for Our Needs
We needed a PA system for a specific type of singing including light classical and easy listening but as a duet, we needed to fill a whole cathedral. Before a good friend recommended Billy from Ev-entz, we were getting quite confused regarding the best system to select. Billy was extremely helpful and guided us to the very best sound system we could have asked for.
8. lokakuuta 2024
Highly recommended. Great service.
Great communication from Billy and a really good service. I needed the action on my acoustic guitar lowered and they did a great job for a reasonable price. Thank you!
10. lokakuuta 2024
My Review!
Great shop, great staff. If they haven't got something in stock they will always order it or look for a suitable alternative.
9. lokakuuta 2024
Great experience at Ev-entz
Great experience at Ev-entz Billy was really helpful and supplied good kit at a good price. Will return in future
4. lokakuuta 2024
Very helpful staff sound advice on…
Very helpful staff sound advice on purchasing socially polite.
30. syyskuuta 2024
Repairs made to guitar
Repairs made to guitar, great service and reasonable prices too.
Guitar sounds like new again
30. syyskuuta 2024
Unfortunately it took more than 2 weeks…
Unfortunately it took more than 2 weeks to have my order shipped. But once shipped, the delivery was fast and I was well informed. I also sent 2 emails to client services to ask when my order is shipped, but I have not receiver any reply.
26. syyskuuta 2024
Ludwig Black Beauty purchase
I called Ev Entz regarding a Ludwig Black beauty and it's not a cheap drum so Billy answered any questions I had and made the sale smooth and very quick ,This company is customer driven and I shall be returning my custom in future.
Well done Billy and Andy 10/10
25. syyskuuta 2024
Excellent
Excellent, fantastic communication from this company! I’ll definitely be coming back and recommending!
26. syyskuuta 2024
Great service as always
25. syyskuuta 2024
Really friendly place
Really friendly place that did a great job servicing our left handed guitar
13. syyskuuta 2024
Gold Star
Friendly, informative and efficient staff. Speedy delivery service. A super company to deal with.
18. syyskuuta 2024
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