European Sperm BankArvostelua 

Office is nice, service and responsiveness is great. Staff is kind. They streamlined the whole process to be very smooth

The profiles were detailed.
Some prices could have beet more visible, like shipping etcetera.
Overall satisfied!

Great experience from start to finish. The ordering process was easy, and when I had a follow-up question, customer service responded very quickly. The lady who helped me was so friendly and reassuring, and she took all my worries away. Definitely recommend!

De er altid venlige, hjælpsomme og forstående, når man kontakter dem.
Deres profiler af donerne, er meget grundige og personlige, og man kan mærke at der er mennesker bag.
For mig var donerens værdiger det væsenligste og det synes jeg, at jeg fik et godt indtryk af, i profilerne.

Ordering was easy, website well set out, email updates helpful.

Only thing I don’t like (and all donor banks seem to do this) is the optional extras costs on something that is already an expensive and emotional journey

Die Homepage ist einfach und verständlich, die Mitarbeiter immer freundlich und hilfsbereit. Sie machen einen sehr guten Job. Danke, dass sie mich beim Kinderwunsch unterstützt haben, denn es hat Status heute tatsächlich funktioniert, obwohl ich nach langer Behandlung mit meinem Mann schon gar nicht mehr daran geglaubt hab. Dies war meine erste Erfahrung mit einer Samenbank und ich kann die nur empfehlen. Dankeschön

My situation involved treatment for a sibling from the same donor, who had already reached the family limit, as well as complex coordination between clinics in different countries, with different laws. Throughout the process, the staff were exceptionally responsive, accommodating, and proactive.
What I appreciated most was how seriously they took the importance of sibling donor continuity for existing families. They were willing to help with additional documentation, communicate directly with clinics, and actively work toward solutions that could make the process possible. Their efforts went far beyond what I expected.
From the very beginning, I felt genuinely supported and listened to throughout the entire process. Every person I communicated with was kind, responsive, and incredibly helpful.
I highly recommend European Sperm Bank to anyone looking for both professionalism and compassionate support. I was always nervous about the timing and shipping across the Europe and every time everything went smoothly.
They changed my life, making it possible to have my son, who is the greatest joy in my life and hopefully our family expands soon too.

I received excellent service, and although I had a minor issue because I hadn't bought my straw with enough time for my treatment, they handled everything very quickly and easily. They provided exceptional service, thank you.

Ich bekam sofort und schnelle Hilfe! Richtig stark! Vielen Dank

It was ok , the only thing that i don t understand is why is mandatory to buy the pregnansy slot if I Don t needed.

Je recommande vivement cette banque. Les employés sont d’une grande aide, gentillesse et compréhension.
Ils sauront s’adapter à votre demande et situation.

Just finished my donation period here which lasted about a year. Great experience! The team is very professional and kind and answers all your inquiries swiftly. The entire facility is bright, modern, and welcoming. Cleanliness and hygiene are top priorities, as donation rooms are thoroughly cleaned after each visitor. You get to have regular health checkups as well.
There are also snacks and drinks for visitors and donors. And to whom it may be important, the compensation is paid out swiftly and reliably.
If you think that you are ready to take on the responsibility of being a donor, this is the right facility for you. Can only recommend!

Contact & Adress / Calculation, Shipping, etc. pp

We had a very positive experience with this sperm bank. Before ordering, we used the free consultation, which made us feel very well supported and professionally guided. After that conversation, we felt confident in our decision to order from them.
The entire process was smooth and well organized. We especially appreciate the option to send some vials to our fertility clinic while storing the remaining vials at the sperm bank. Overall, we are very satisfied and would recommend them.

Clean rooms, friendly staff, and a very (!) thorough selection process that provides safety both for the donors and the receivers. At times, it would be desirable to speed up the process a little bit.

I booked a free consultation due to questions about a specific donor and general questions.
I was told that the specific donor I wanted would be unavailable for at least 3-4 months, and therefore guided to find another one. I therefore purchased another donor, but, a few days later the donor in question was available and I therefore also purchased the one I had set my eyes on. Only to find out I couldn't refund the first I had bought, but not intended to use - I felt a bit distraught as to my choice was due to specific guidance and I felt like a had been wrongtold. I'm giving 3 stars, because of quick delivery though and a good website experience.

Super Service, zuverlässig.

Good help and kind staff which were helpfull in a difficult situation. It was possible to speak with them in german, made it way mich easier to communicate.

The portal is very user-friendly, easy to navigate, and allows for easy filtering. The explanations are understood and helpful. The organization is very easy to work with. If you need to reach out to them directly to clarify anything, they are ready to assist you at any time. It offers a personal touch to the process of selecting a donor, thank you!

Very reliable and fast. Customer service is directly available and very helpful.