Eurocell plc - Leeds Arvostelua 

From the easy online purchase to the delivery (service with a smile). Five star +
Thank you.

Easy order, good coms, delivery to suit me, good range of goods

Had to wait a little longer than hoped and had to go into store to find out what was happening with my order but everyone was friendly, very helpful and resolved the problem there and then.

Staff at trade counter were very polite and extremely helpful.

Just paid £1000 for rubber roof came to fit it hole in middle complained and just given a patch to repair roof, absolutely rubbish customer service do not buy anything from this unhelpful and ignorant branch

Superb customer service from the Luke A and Lee who went of of their way to help. Thank you from Isobel and Elizabeth at Duttons for the quick turnaround.

knowledgeable staff and good stock of products

A big thanks to Mick Coulson, fantastic response to sorting a replacement item for conservatory roof. Reported, ordered and available to collect, all within a few days. Thanks again Mick, much appreciated.

Luke, the branch manager set up my account in December and since then has been helping me with an order for doors and windows for a project I am working on. I must say that it has been a pleasure dealing with him; he’s been highly professional, very responsive (whether it be over email, text or phone) and efficient throughout. I was gathering quotes from a number of other companies in Leeds and I would be exchanging about 4 emails in an hour with Luke, whereas with the other companies I was waiting on a reply to my first email.

Luke has a very helpful and positive attitude, he is clearly someone that will go out of his way to support customers. I wasn’t sure which door profile would be the best choice, so Luke said he would come out to the property to help me decide on this and a few other bits. Despite the snow and cold weather, Luke stuck to the agreed plan, turned up on time and used his product knowledge to run through the best options and help me decide. Luke also gave me a heads up about the January cash-back promotion, which I managed to benefit from thanks to him. Overall a very positive first customer experience with Eurocell thanks to Luke and all his efforts.