Esslab are a fantastic partner to work with and consistently go above and beyond to support their customers. Recently, they received an enquiry for consumables outside of their range, and rather tha... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
We had a non standard problem, important and urgent which required research by Esslab to give us the solution. After discussions, Chris @ Esslab gave me a list of products using in stock components... Näytä lisää
Yritys on vastannut
We, Medtech General Trading dealing with Esslab as a Distributor in UAE and we are getting good support from their customer services and quick response from their Sales and Export Division Ms.Karo... Näytä lisää
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I always get quick responses to my inquiries. As a B2B client i am grateful to the discounts given on particular brands. Overall am satisfied with my dealings with Esslab. #KAROLINA, Owen, Theresa... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
With over four decades of industry experience, ESSLAB has built a reputation as a trusted supplier of Certified Reference Materials, Instrumentation and Consumables. Our independence & expertise means that we have the capability to supply the latest high quality products which represent the best value & choice to all our customers. We have established long-standing relationships with industry-leading suppliers who share our commitment to quality and innovation. By working closely with Inorganic Ventures, Hamilton, Macherey-Nagel, OHAUS, and other renowned manufacturers, we can bring you the latest advancements in laboratory technology and ensure that you have access to the most reliable products on the market. Customer satisfaction is at the core of everything we do. We strive to exceed your expectations by providing technical expertise, exceptional customer service, and prompt support at every stage of your journey with us. Our knowledgeable customer service team is always ready to assist you with product enquiries, technical questions, and order processing, ensuring a seamless experience when you choose ESSLAB as your laboratory supplier.
Yhteystiedot
356-358 Prince Avenue, SS0 0NF, Westcliff-on-Sea, Yhdistynyt kuningaskunta
- 01702 555577
- sales@esslab.com
- esslab.com
4,8
Erinomainen
185 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Excellent Service
Excellent comms throughout, speedy process from RFQ to receiving goods back at base.
9. lokakuuta 2024
Vastaus yritykseltä ESSLAB
Thank you for your feedback! We are pleased you are happy with the service you received from the ESSLAB team 😊
Quick response as always
3. lokakuuta 2024
Vastaus yritykseltä ESSLAB
Thank you for your positive review! We appreciate your business and look forward to working with you again in the future 😊
The product came late but i was…
The product came late but i was regularly updated about the delivery. Judy was very friendly and professional.
28. elokuuta 2024
Vastaus yritykseltä ESSLAB
Thank you for your review! We apologize for any inconvenience the late delivery may have caused but we are glad you're happy with the support you received from Judy. We look forward to working with you again! 🙂
Very efficient
Very efficient , friendly service. Kept informed through out the whole process
1. lokakuuta 2024
Vastaus yritykseltä ESSLAB
Thank you for your positive feedback! We are thrilled you're satisfied with the service you received from the ESSLAB team 😊
Very quick to response and helpful.
23. syyskuuta 2024
Vastaus yritykseltä ESSLAB
Thank you for your positive feedback! We look forward to working with you again in the future 😊
The customer service and overall…
The customer service and overall experience with the entire Esslab team are absolutely outstanding. Nothing is ever too much trouble; our account manager, Karolina, consistently goes above and beyond. It’s truly a pleasure to have such a delightful and dependable business relationship with her and the rest of the Esslab team.
4. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä ESSLAB
Thank you for your kind words! We are thrilled you are happy with the service provided by your account manager Karolina and the rest of the ESSLAB team. We are grateful for your business and look forward to working with you again in the near future! 😊
Excellent customer service.
We had a problem with our order & Esslab went over & above to sort it out as quickly as possible. I would highly recommend this company.
6. marraskuuta 2024
Vastaus yritykseltä ESSLAB
Thank you for your kind words! We're delighted that you're pleased with the support you received from the ESSLAB team in resolving your order issue. We look forward to working with you again in the future! 🤗
Amazing experience
Amazing experience, learned so much from Chris who is very knowledgeable
19. syyskuuta 2024
Vastaus yritykseltä ESSLAB
Thank you for your feedback! We are thrilled you are happy with the support you received from Chris!
Very friendly and professional service
Very friendly and professional service. Reactive to requests and communication in second to none. Will be happy to use them again.
30. lokakuuta 2024
Vastaus yritykseltä ESSLAB
Thank you for your positive feedback! We are so pleased you are happy with the service you received from the ESSLAB team. We look forward to working with you again in the future!
Vastaus yritykseltä ESSLAB
Thank you for your positive feedback! We are delighted that you are happy with the service you received from the ESSLAB team.
excellent service
excellent service . Fixed my ancient bit of equipment with a mysterious fault . Good communication and fast service
11. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä ESSLAB
Thank you for your positive feedback! We are thrilled you are satisfied with the service you received from the ESSLAB team!
Vastaus yritykseltä ESSLAB
Thank you for your kind words! We're delighted to hear that you were satisfied with the service provided by Judy. We look forward to working with you again soon!
Excellent service
Judy understood the time pressure we were under and kept us up to date with stock levels.
22. elokuuta 2024
Vastaus yritykseltä ESSLAB
Thank you for your kind words! We are thrilled that you are happy with the support you received from Judy when placing your order. We look forward to working with you again in the near future!
Vastaus yritykseltä ESSLAB
Thank you for your feedback! We appreciate your business and look forward to supporting you again in the future!
Great service as usual
Great service as usual, quick quote given and quick delivery, always stay in touch, great communication and very professional
29. heinäkuuta 2024
Vastaus yritykseltä ESSLAB
Thank you for your positive feedback! We are pleased you are happy with the service you received from the ESSLAB team. We look forward to working with you again in the future!
Vastaus yritykseltä ESSLAB
Thank you for your feedback! We are pleased that you are happy with the service you received from the ESSLAB team - we appreciate your business and look forward to working with you again!
Calibration
Lauren was a very nice and professional person to calibrate our dispenser
1. heinäkuuta 2024
Vastaus yritykseltä ESSLAB
Thank you for your feedback! We are delighted that you are happy with the service and support you received from Lauren - we look forward to working with you again in the future!
Excellent Service
Excellent Service. Friendly and informative service engineer. Was very helpful.
5. elokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä ESSLAB
Thank you for your positive feedback! We are pleased that you are happy with the support you received from our service engineer, Lauren. We look forward to working with you again in the future!
The team are very helpful and quick to…
The team are very helpful and quick to reply to emails
21. kesäkuuta 2024
Vastaus yritykseltä ESSLAB
Thank you for your positive feedback! We are delighted that you are happy with the support you received from the ESSLAB team, we look forward to working with you again in the future.
Quick response
17. kesäkuuta 2024
Vastaus yritykseltä ESSLAB
Thankyou for your feedback! We are pleased you are satisfied with the support you received from the ESSLAB team.
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