ESET Software Australia | Digital Security Solutions Arvostelua 2 316

TrustScore 4.5/5 tähteä

4,4

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Eset is great! It's full of security, updates & lets you know each year when payment is due. Also scans regularly & sends the signal if something is not right with your device.

Saanut 5/5 tähteä

After trying the free version of ESET Internet Security for a month, I was impressed enough to upgrade to the paid version — and honestly, I am glad that I did. It is one... Näytä lisää

Saanut 5/5 tähteä

Love the appearance when I open the app. Excellent layout, easy to use, and a very appealing colour scheme. Nicely designed. Unlike so many other security solutions, all features work! So far, it's... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Ohjelmistoyritys
  2. Tietoturvapalvelu
  3. Ohjelmistotoimittaja

Yrityksen kirjoittama

ESET is a global digital security company whose award-winning technology secures over one billion internet users and hundreds of thousands of businesses. We offer next-gen solutions that safeguard all aspects of the digital experience: privacy, identity, and device protection. With over 30 years of technology-driven innovation, we secure your digital life across all major operating systems and devices—from PCs, laptops, and smartphones to smart TVs and IoT devices. We adopt an unmatched, prevention-first approach to technology. Grounded in science, our solutions marry artificial intelligence and human expertise. Combined with multilayered security technology and live cloud protection, they proactively and reactively defend against modern cyber threats: malware, data breaches, ransomware, spyware, and more. With real-time protection, we don’t just stop breaches—we prevent them. ESET is dedicated to technology that is easy to use and light on resources, allowing you to work, bank, browse, and entertain without hassle. Our solutions are managed via ESET HOME—the complete security management platform—where users can effortlessly monitor, renew, upgrade, update, and share subscriptions. ESET houses 13 Research & Development centers worldwide and operates in 195 countries. We offer comprehensive local support in a wide range of languages across 37 (out of 38) time zones. In a world where technology enables progress, choose ESET for your home.

Award-winning cybersecurity technology

Yrityksen kirjoittama

Cybersecurity Made in Europe
ESET is one of the first Europe-based IT security companies to be awarded the ‘Cybersecurity Made in Europe’ label by the European Cyber Security Organization (ECSO). The seal of approval underscores the quality and values of European security vendors that meet the criteria.

Money Back Guarantee

We offer a 30 day money back guarantee.

We offer a 30 day money back guarantee.
If you are not 100% satisfied with your ESET experience we offer a 30 day money back guarantee. As an active ESET user you also get access to our free UK-based customer service and technical support departments: there are no hidden fees, provided you have an active licence. Any questions just call us on 1300 084 040 (Mon - Fri, 09:00 - 17:30).

Yhteystiedot

4,4

Erinomainen

TrustScore 4.5/5 tähteä

2 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

The technician/engineer

The technician/engineer, Jeff, was well informed about the IT computer industry. Speaking to him was like talking to a good friend about how to repair my car. He kept it simple and listened to my concerns. At the same time I knew he was an expert in this field.
He had patience and did not rush the inquiry.

27. lokakuuta 2025
ESET Software Australia | Digital Security Solutions-logo

Vastaus yritykseltä ESET Software Australia | Digital Security Solutions

We're happy to hear that you had such a positive experience. It's great to know that the technician was able to clearly explain the solutions and listen to your concerns with patience. We appreciate your feedback.

Saanut 3/5 tähteä

No fuss anti-virus program.

Was not a heavy load program and worked quietly in the background. Does what it says it does and is reasonably priced.

30. lokakuuta 2025
Oma-aloitteinen arvostelu
ESET Software Australia | Digital Security Solutions-logo

Vastaus yritykseltä ESET Software Australia | Digital Security Solutions

We appreciate you sharing your experience. We're glad to hear that the program operated quietly and efficiently for you, and that you found it reasonably priced.

Saanut 4/5 tähteä

Problem with Chinese input in browser

Basically working very well, but the browser protection function of the ESET software prevented me to use Q9 Chinese character input, so that now I have to switch it off to use it. I hope this can be improved in later versions or updates.

30. lokakuuta 2025
ESET Software Australia | Digital Security Solutions-logo

Vastaus yritykseltä ESET Software Australia | Digital Security Solutions

We appreciate your feedback. We're sorry the browser protection feature is affecting your Q9 Chinese character input. We'll investigate this issue to improve compatibility in future updates. Thanks for bringing this to our attention.

Saanut 5/5 tähteä

We are more than happy with your…

We are more than happy with your service. We have never experienced any problems with hacking or viruses so that is all we need.

29. lokakuuta 2025
ESET Software Australia | Digital Security Solutions-logo

Vastaus yritykseltä ESET Software Australia | Digital Security Solutions

We're happy to hear that you are satisfied with our service! It's great knowing you haven't experienced hacking or virus issues. Thank you for your positive feedback.

Saanut 5/5 tähteä

License renew

i have found that ESET software is the best i have ever use and continuing the updates is excellent and renewing the license is so easy for me.

6. lokakuuta 2025
Oma-aloitteinen arvostelu
ESET Software Australia | Digital Security Solutions-logo

Vastaus yritykseltä ESET Software Australia | Digital Security Solutions

We're happy to hear that our software has been excellent for you. We appreciate your feedback regarding the ease of updates and license renewal. Thank you!

Saanut 5/5 tähteä

I've been using ESET for many years

I've been using ESET for many years, I think it was called NOD way way back when I first tried it? It works for me.

10. lokakuuta 2025
ESET Software Australia | Digital Security Solutions-logo

Vastaus yritykseltä ESET Software Australia | Digital Security Solutions

We're happy to hear that our product works well for you. Thank you for being a long-time user and for sharing your positive experience with us.

Saanut 3/5 tähteä

My experience could have been better

My experience could have been better. However I found it difficult to contact ESET and felt that the website was not an easy to use and contact your support.

1. lokakuuta 2025
Oma-aloitteinen arvostelu
ESET Software Australia | Digital Security Solutions-logo

Vastaus yritykseltä ESET Software Australia | Digital Security Solutions

We appreciate your feedback and regret that your experience wasn't better. We're sorry you had trouble contacting support and found our website difficult to navigate. We'll review this.

Saanut 5/5 tähteä

ESET is the best anti-virus package

ESET is the best anti-virus package, Norton is intrusive and painful, second year with ESET and very happy.

28. lokakuuta 2025
ESET Software Australia | Digital Security Solutions-logo

Vastaus yritykseltä ESET Software Australia | Digital Security Solutions

We're happy to hear that you're very satisfied with our anti-virus package! Thank you for sharing your positive experience; we appreciate your continued trust in our product.

Saanut 5/5 tähteä

Contented customer

The company is providing the service it states on the website without any unwanted surprises.

27. lokakuuta 2025
ESET Software Australia | Digital Security Solutions-logo

Vastaus yritykseltä ESET Software Australia | Digital Security Solutions

We're happy to hear that our service met your expectations, and you found no unexpected issues. We appreciate you taking the time to leave us feedback.

Saanut 3/5 tähteä

Communications

Regarding my recent renewal of subscription. 26th September 2025
I mistakenly requested and paid for Five devices,
(instead of three devices) for the next twelve months. I subsequently requested a credit for the difference through the eset portal, or a possible extension of the subscription. Ive had no response to date?

26. syyskuuta 2025
ESET Software Australia | Digital Security Solutions-logo

Vastaus yritykseltä ESET Software Australia | Digital Security Solutions

Hello Paul, thank you for your review, upon checking the case you created on 25/09/2025, I confirm we have responded on 26/09/2025 and requested you to please contact us, but never received any call or reply from your end, the case was automatically closed on 09/10/2025 as we haven't received response from your end since 26/09/2025 and then as you received this automatic case close email, you have responded saying the issue was not resolved and then posted this review saying we haven't responded to your case, which is incorrect.
Please contact us on 1300 084 040. so we can assist and resolve the issue.
Thank you.

Saanut 5/5 tähteä

Easy to renew.

Easy to renew.
Haven't had any computer viruses since we signed up.

26. lokakuuta 2025
ESET Software Australia | Digital Security Solutions-logo

Vastaus yritykseltä ESET Software Australia | Digital Security Solutions

We're happy to hear that renewing was easy, and you've had a virus-free experience since joining us. Thank you for your positive feedback!

Saanut 5/5 tähteä

Trustworthy

Trustworthy best describes my feeling toward ESET. Have used the service for several years now and have never experienced an issue or concern. I recommend ESET to my family and friends and, whatever ESET is doing, it is working wonderfully well.

25. lokakuuta 2025
ESET Software Australia | Digital Security Solutions-logo

Vastaus yritykseltä ESET Software Australia | Digital Security Solutions

We appreciate your trust in our services over the years. It's great to hear that you've had a consistently positive experience and recommend us to your family and friends. We're happy our work is effective for you.

Saanut 4/5 tähteä

The times when I need help or advice

The times when I need help or advice, staff were always polite and helpful. It is also good to look at the security report each month.

22. syyskuuta 2025
Oma-aloitteinen arvostelu
ESET Software Australia | Digital Security Solutions-logo

Vastaus yritykseltä ESET Software Australia | Digital Security Solutions

We appreciate your positive feedback! We're happy to hear that our staff is helpful and polite when you need assistance. It's also great you find the security report useful.

Saanut 2/5 tähteä

Have paid but still receiving notices…

Have paid but still receiving notices of no vover

8. lokakuuta 2025
ESET Software Australia | Digital Security Solutions-logo

Vastaus yritykseltä ESET Software Australia | Digital Security Solutions

Thank you for your review, we apologize for any inconvenience this may have caused. A member of our Technical Support team will contact you to assist. Should you have any further queries, please do not hesitate to contact Customer Services on 1300 084 040 (option 2) Monday–Friday, 09:00–17:30, and a team member will be more than happy to assist you.
Thank you.

Saanut 5/5 tähteä

I did have a problem in the beginning…

I did have a problem in the beginning but it was all sorted out and the transition from when I paid, to the date it fell due went smoothly this time. I always feel confident knowing I have ESET watching over my computer, phone and tablet. Thank you ESET.

1. lokakuuta 2025
ESET Software Australia | Digital Security Solutions-logo

Vastaus yritykseltä ESET Software Australia | Digital Security Solutions

We're happy to hear that the initial problem was resolved and that the transition went smoothly. We're glad you feel confident with our protection across your devices. Thank you for your feedback.

Saanut 3/5 tähteä

I tried to look into some of the…

I tried to look into some of the features that I kept getting emails about and could not find the links inside the login that you said were there! Maybe my version was not valid for these extras, if that was the case why was I getting these amazing new features!

2. syyskuuta 2025
ESET Software Australia | Digital Security Solutions-logo

Vastaus yritykseltä ESET Software Australia | Digital Security Solutions

We appreciate you bringing this to our attention. We're sorry the advertised features were difficult to locate after logging in. It could be related to your current version. We will look into why you received those emails and ensure clearer communication going forward. Thanks for your feedback.

Saanut 5/5 tähteä

ESET is easy to use and reliable af

ESET is easy to use and reliable af

23. lokakuuta 2025
ESET Software Australia | Digital Security Solutions-logo

Vastaus yritykseltä ESET Software Australia | Digital Security Solutions

We're happy to hear that our product is easy to use and reliable for you. Thanks for your positive feedback!

Saanut 5/5 tähteä

A good choice

The software is easy to set up and is unobtrusive on my pc.

23. lokakuuta 2025
ESET Software Australia | Digital Security Solutions-logo

Vastaus yritykseltä ESET Software Australia | Digital Security Solutions

We're happy to hear that the setup was easy and that the software is unobtrusive. Thank you for your positive feedback; we appreciate it!

Saanut 5/5 tähteä

Reliable protection and does not put…

Reliable protection and does not put much load on the computer

22. lokakuuta 2025
Oma-aloitteinen arvostelu
ESET Software Australia | Digital Security Solutions-logo

Vastaus yritykseltä ESET Software Australia | Digital Security Solutions

We're happy to hear that our protection is reliable and doesn't burden your computer. Thank you for your positive feedback; we appreciate it!

Saanut 1/5 tähteä

not a good website

l am getting emails saying that l have renewed my subscription but your website is telling me l have not

22. lokakuuta 2025
Oma-aloitteinen arvostelu
ESET Software Australia | Digital Security Solutions-logo

Vastaus yritykseltä ESET Software Australia | Digital Security Solutions

Thank you for your review, we apologize for any inconvenience this may have caused. A member of our Technical Support team will contact you to assist. Should you have any further queries, please do not hesitate to contact Customer Services on 1300 084 040 (option 2) Monday–Friday, 09:00–17:30, and a team member will be more than happy to assist you.
Thank you.

Trustpilot-kokemus

Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.

Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.

Lue lisää muunlaisista arvosteluista.

Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.

Tutustu Trustpilotin arviointiprosessiin.

Tästä 8 vinkkiä loistavien arvostelujen kirjoittamiseen.

Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.

Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.

Tutustu tarkemmin