The LED treatment at Eramai was incredible. I had Shai for my treatment and he was incredibly knowledgeable and thorough. He asked me about my current skin care routine and after the skin analysis gav... Näytä lisää
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Everything was explained thoroughly as we went through each step. Page was fantastic and I couldn’t fault her service and the treatment she performed on my skin. It looks so much better already, in pa... Näytä lisää
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Anna made me feel very comfortable and comes across very knowledgeable on my concerns that we addressed. I look forward to seeing the future progress on my treatments and products. Thank you very much... Näytä lisää
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The experience was luxurious from the first moment we walked in. I learnt so much about my skin and was provided some great options for ongoing care and maintenance. Highly recommend trying the LED... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
Éramai is a premium skin destination located inside Crown Melbourne, created for clients who value long term skin health, precision, and visible results in a refined and luxurious environment. Founded on a doctor led philosophy, Éramai focuses on advanced non invasive treatments designed to support skin longevity rather than temporary results. Our signature is built around clinically guided light technology, combined with precision techniques that enhance skin strength, clarity, and structure over time. Every experience at Éramai is carefully curated. From the moment you enter, our team is committed to delivering a high standard of service, attention to detail, and a calm, elevated atmosphere that reflects the exclusivity of our location. We work with our own Cupére formulations, developed specifically to complement our LED treatments. Available exclusively to Éramai clients. These products are designed to maximise results, support ongoing skin improvement, and maintain long term benefits beyond the clinic. Our focus is simple. Real results, advanced technology, and a premium experience without compromise.
Yhteystiedot
Level 1, crown Entertainment complex, Metropol Precinct, 8 Whiteman Street, 3006, Melbourne, Australia
- +61 485 982 414
- info@eramai.com.au
- eramai.com.au
4,8
Erinomainen
193 arvostelua
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaaminen kestää yleensä yli kuukauden
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
From the moment I step we had warm…
From the moment I step we had warm welcome. Anna was very kind and polite. She explained every step in the process. She was friendly making me comfortable on the process.
The product was super good, could see the change. Definitely will be coming back.
22. huhtikuuta 2026
Everything was explained thoroughly as…
Everything was explained thoroughly as we went through each step. Page was fantastic and I couldn’t fault her service and the treatment she performed on my skin. It looks so much better already, in particular the skin around my nose and the lines between my eyebrows. Overall the skin looks amazing. I’m extremely happy that i came in and am aware of what’s possible and I’ll be back! :)
22. huhtikuuta 2026
Vastaus yritykseltä Éramai
Hi Cassandra,
Thank you for sharing your experience.
It’s great to hear you felt guided through each step and are already noticing visible improvements in your skin, especially around the areas you were concerned about. We’re glad the treatment met your expectations and that you left feeling confident about what’s possible.
Looking forward to seeing you again.
The Eramai team
Fantastic experience
I had a fantastic experience with Louise at Eramai Crown. She took the time to explain how the serums and LED works. After the treatment my skin looked so smooth and refreshed.
22. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Éramai
Hi Ilana,
Thank you for your feedback.
Great to hear you had such a good experience with Louise and that everything was explained in a clear and easy way. Even better that your skin felt smooth and refreshed straight after.
We look forward to seeing you again.
The Eramai team
Anna was fantastic
Anna was fantastic. She described my skin issues clearly and all the products she used to address them. She was very gentle and friendly.
22. huhtikuuta 2026
Vastaus yritykseltä Éramai
Hi Lea,
Thank you for your feedback.
We’re glad to hear Anna made everything clear and that you felt comfortable throughout the treatment.
It’s great you had a positive experience,
We look forward to seeing you again.
The Eramai team
Anna made me feel very comfortable and…
Anna made me feel very comfortable and comes across very knowledgeable on my concerns that we addressed. I look forward to seeing the future progress on my treatments and products. Thank you very much for making me feel valuable as a client.
22. huhtikuuta 2026
Vastaus yritykseltä Éramai
Hi Christine,
Thank you for your kind words.
We’re really glad you felt comfortable with Anna and that your concerns were clearly understood and addressed.
It’s great to hear you’re looking forward to the progress ahead.
We appreciate you taking the time to share your experience and look forward to seeing you again.
The Eramai team
Great Experience
Service, products and information was great! Sandra was very knowledgeable and I felt she gave me really valuable information.
21. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Éramai
Hi Tracy,
Thank you for your feedback.
We’re really glad you had a great experience and that Sandra was able to give you clear, helpful guidance.
Looking forward to seeing you again.
The Eramai team
Anna did an excellent job
Anna did an excellent job! Beautiful results on my face.
21. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Éramai
Hi Cleo,
Thank you for your feedback.
Great to hear you’re happy with your results and that Anna took good care of you.
We look forward to seeing you again.
The Eramai team
The staff are great very knowledgeable…
The staff are great very knowledgeable and super friendly. Product is soooo amazing. The owner great. We need you guys in Sydney and surrounds!
Thank you all for an amazing experience
21. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Éramai
Hi Maree,
Thank you for your feedback.
We’re so glad you had a great experience with the team and felt well looked after. It’s great to hear you’re enjoying everything so far!
We appreciate the kind words , and Sydney might just have to be next 😉
Looking forward to seeing you again.
The Eramai team
Great experience girl are lovely
Great experience girl so great
21. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Éramai
Hi Jo,
Thank you for your review.
We’re really glad you had a great experience and enjoyed your time with the team.
see you again soon.
The ÉRAMAI Team
Best facial in Melbourne
What can I say from start to finish I was made to feel special. Anna was incredible, she was very experienced with her knowledge and made me feel at ease.
This is honestly the best facial experience. My skin has never looked or felt better from one treatment. I can't wait to use my products and return.
Excited for the results, if this is what my skin looks like now, can't wait to see how it looks while using the treatments.
Thank you so much.
19. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Éramai
Hi Monique,
Thank you for sharing your experience.
It’s great to hear you felt so comfortable with Anna and that you noticed such an immediate change in your skin after your treatment.
We’re glad you’re excited to continue your routine and see how your skin develops over time.
Looking forward to having you back in clinic.
The Eramai team
The LED treatment at Eramai was…
The LED treatment at Eramai was incredible. I had Shai for my treatment and he was incredibly knowledgeable and thorough. He asked me about my current skin care routine and after the skin analysis gave me such wonderful advice. I ended up purchasing items from the Cupere skin care collection because of the way my skin CHANGED after the treatment. I couldn't recommend this service or Shai enough!
19. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Éramai
Hi Francesca,
Thank you for sharing your experience
We’re really glad you enjoyed your LED treatment and that Shai took the time to guide you through everything clearly. It’s great to hear you noticed a change in your skin so quickly.
We appreciate the recommendation and look forward to seeing you again.
The Eramai team
Louise was very informative and I feel…
Louise was very informative and I feel I went in with dull skin and walked out with hydrated skin.
Open pores were a concern for me and after just one visit they are less visible.
19. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Éramai
Hi Damien,
Thank you for your feedback.
Great to hear your skin felt more hydrated after your visit with Louise and that you noticed a visible difference straight away.
We’re glad you had a good experience and look forward to seeing you again!
The Eramai team
This is first time I came to Eramai
This is first time I came to Eramai. Shai was the one did my facial. He is very professional and so friendly. Shai explained to me everything I need for my face. I was so happy with his service 😄. highly recommended
19. huhtikuuta 2026
Vastaus yritykseltä Éramai
Hi Dona,
Thank you for your feedback!
We’re glad to hear your first visit to Eramai with Shai was such a positive experience, and that everything was clearly explained and easy to follow.
We appreciate your recommendation and look forward to seeing you again.
The Eramai team
The staff are all amazing
The staff are all amazing! Anna been looking after me very well with the products and explained every details.
Feel so relaxed to come here for my weekend with glass of champagne. I will be regular customers here for sure. Very recommend 😘
19. huhtikuuta 2026
Vastaus yritykseltä Éramai
Hi Pat,
Thanks so much for your lovely feedback.
Great to hear you’re feeling relaxed when you come in, and that Anna has been taking good care of you and explaining everything clearly. That’s exactly the experience we aim for!
We appreciate the recommendation, and we look forward to seeing you again in june!
The Eramai team
Vastaus yritykseltä Éramai
Hi Lana,
Thank you for your feedback.
We’re glad you felt confident in your treatment with Anna. Her approach is always focused on clarity and understanding the skin properly.
We look forward to welcoming you back.
The ÉRAMAI Team
I came here for an LED treatment and…
I came here for an LED treatment and the experience was good. The clinic is nicely set up and the appointment didn’t feel rushed. Everything was explained clearly and the staff were friendly.
30. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Éramai
Hi Kenneth,
Thank you, we appreciate it.
Glad the treatment felt clear and comfortable , that’s exactly what we aim for.
We’d love to see you again !
The ÉRAMAI Team
Anna is so amazing
Anna is so amazing, she really know her products and knowledgable about skin. The did miracle on my skin, pain free. I loved the products, and cant wait to see even more results. Recommend everyone to try Eramai and meet Anna. I will be back
18. huhtikuuta 2026
Vastaus yritykseltä Éramai
Hi Ann,
Thank You for your feedback.
Great to hear you enjoyed your treatment with Anna and that you’re happy with the results so far. She really focuses on understanding skin properly and choosing what suits each client best.
Looking forward to seeing you again next month.
The Eramai team
Shai is absolutely fantastic
Shai is absolutely fantastic. He has done multiple facial treatments for me, and every experience has been consistently excellent. He is professional, attentive, and clearly very knowledgeable about skincare. He takes the time to understand my skin’s needs and tailors each session accordingly, which I really appreciate.
18. huhtikuuta 2026
Vastaus yritykseltä Éramai
Hi Michael,
Thank you for taking the time to share your feedback!
The Eramai team is delighted to hear that your experiences with Shai have been consistently positive. His precision and ability to adapt each treatment to the skin’s evolving needs are central to the standard we aim to maintain.
We value your continued trust and look forward to supporting you throughout your skin journey.
The Éramai Team
Vastaus yritykseltä Éramai
Hi Terese,
Thank you for your kind words. We’re pleased to hear you experienced attentive and professional service with us.
We truly appreciate your support and look forward to welcoming you back again soon.
The Éramai Team
Staff were lovely friendly and very…
Staff were lovely friendly and very informative.
Anna did a great job on my face .
17. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Éramai
Hi Andrea,
Thank you for your feedback, we’re so pleased you felt comfortable and well looked after throughout your visit. It’s great to hear the experience left a positive impression.
We look forward to welcoming you back again soon
The ÉRAMAI Team
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