Equivo Arvostelua 

126
•
TrustScore 4.5/5 tähteä

4,4

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Equivo did a great job collecting funds from a very difficult customer. We secured a judgement in Court against Amazon UK. Despite that Amazon ignored the court and failed to pay. We hired Equivo and... Näytä lisää

Saanut 5/5 tähteä

Clear and real communication from start to finish - no jargon, just ŕeal people doing their job efficiently and respectfully. Pick-up was at the time stated and the driver was very pleasant. Genui... Näytä lisää

Saanut 1/5 tähteä

Absolutely terrible experience with Equivo. They charge money but do not do their job properly. They claimed their debt collector couldn’t locate the flat above the shop, even though there are normal... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Jack is a very considerate person and a fantastic human that understands life’s problems. I can’t speak highly enough of him he is a massive asset to your company and is worth more than 5 stars.

Yrityksen tiedot

  1. Perintätoimisto
  2. ja myös
  3. Haastemiehet
  4. Lakipalvelut
  5. Muut kuin pankin rahoituspalvelut

Yrityksen kirjoittama

Your nationwide provider of dependable collections, legal and enforcement services for fair and swift resolution. Equivo has two key divisions; Collections & Field and Enforcement covering various disciplines within the debt and recoveries lifecycle. We are uniquely authorised and regulated by the Financial Conduct Authority, the Solicitors Regulation Authority and authorised by the Ministry of Justice, coming together to enable unique in-house capabilities and expertise at national scale across two regional offices and supported by a nationwide field team.


Yhteystiedot

4,4

Erinomainen

TrustScore 4.5/5 tähteä

126 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja

On vastannut 20 %: iin saamistaan huonoista arvosteluista

Vastaaminen kestää yleensä yli kuukauden

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,4

Kaikki arvostelut

(126)

34 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Equivo provided the best service I have…

Equivo provided the best service I have received from any company in memory. They went above and beyond to action things quickly and they kept me in the loop. They were proactive and responsive to any contact I made with them. They extracted all the money owed to me by the debtor. I look forward to using Equivo again.

1. marraskuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Repossession of rental property, nicely done.

Need to evict my non-paying tenant with a county court order. Researched completely online and came across Equivo, which has very professional service and reasonable rate (eg no service charge on transfer to HC). Eviction was done expediently without hassle. They collect payment at the end of the process unlike the other HCEO I spoke to who requests upfront (no big deal really but makes you feel trusted).

24. elokuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Had to use a High Court Enforcement…

Had to use a High Court Enforcement Agent as I had an order against a high street retailer that they were refusing to pay. Amber helped me from start to finish (as the claim was complicated as it was a county court judgement that had to be transferred to the high court due to the value of the claim)

I was able to contact Amber directly and get/give updates on my claim simply. I am pleased to say that the retailer paid in full after Equivos involvement

23. elokuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Reece and Aaron

From the first contact with Reece at Equivo, there has been nothing but thorough and helpful advice. He had advised on how to transfer up to the High Court for the eviction of a rather difficult tenant.

Reece had efficiently passed on the relevant information to Aaron who acted immediately to issue the notice. From my initial contact with Reece to Aaron executing the eviction,

I had found the process seamless. They had both reassured me during this very stressful time. Needless to say, the eviction was carried out and completed within minutes. I truly appreciate both Reece and Aaron for their assistance in dealing with this matter for the repossession of my property.

17. elokuuta 2023
Oma-aloitteinen arvostelu
Saanut 4/5 tähteä

Reece was great and Uber helpful but…

Reece was great and Uber helpful but sadly was physically unable to help me (because there was nothing more he could do, not because he didn’t have the ability to do what was needed). That’s the only reason it’s 4 ⭐️ not 5.

4. heinäkuuta 2023
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Money enforcement

Went with this company for money enforcement. All they did was asking the tenant to pay, when he refused no further action taken.
I would not recommend this company for money enforcement, they will not do anything.

7. huhtikuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

EXELLENT SERVICE

After gaining a CCJ against someone who had owed us money since 2017 Equivo handled our case from start to finish, they upgraded our case to High Court, and were fully on the ball giving us updates when available and finally collected all of our money. We are so happy and cant thank the whole team enough

20. maaliskuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Approachable and caring

I was guided to Equivo due to a builder not fulfilling his contract with me and not returning my deposit. It was easy to speak to someone and emails were replied to quickly and clearly. I felt like my case was genuinely important to them, which helped me to feel like I could trust what they said to me.
I would recommend Equivo to family, friends and strangers

4. helmikuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Excellent & Professional Service from…

Excellent & Professional Service from Equivo



I was awarded a County Court Judgement against a very large company who lost my payment and then proceeded to chase me for it.

Even after I was awarded the Judgement - they refused to pay it and the Complaints Resolution Team stopped responding to my emails.

After over a year of trying to resolve it myself - I got in touch with Equivo and I only wish I’d done that much sooner.

They took over my case and once the Courts had officially given them control of the Judgement, I just needed to pay them £161.00 to cover their fees, which was added to the debt on the Judgement. They visited the companies Head Office and finally I received my settlement : )

Everyone I dealt with in Equivo was absolutely amazing, friendly and efficient (Alison, Reece & Aaron).

I couldn’t recommended Equivo highly enough.

10. helmikuuta 2023
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Should not be allowed to deal with…

Should not be allowed to deal with evictions. After paying arrears in full continued to send notices of eviction. Failed to returns calls on numerous occasions. Forever on hold. All the time my wife’s been dealing with cancer and they’ve not had any compassion. It’s been an extremely stressful time and this company have only add fuel to the fire

3. helmikuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Excellent Service

We found the Equivo teamto be very helpful and easy to use. The online portal was straight forward and uploaded the details easily. Amber and Aaron kept us informed at each stage.

19. tammikuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Superb Professional Service from Equivo

Superb Professional Service from Equivo

I had an outstanding debt of nearly £10k from a firm who had commissioned me to write a number of professional reports. Despite having a judgement in my favour from the Count Court Money Claims Centre, the defendant continued to ignore all telephone calls, letters and emails. I sought advice on how to have the judgement enforced, and the guidance on the Department of Justice's website was extremely opaque. I was fortunate to be pointed in the directly of Equivo by my accountant, and instructed them. Within a few weeks, they had the defendant urgently contacting me to resolve the matter without bailiffs (which I declined), and then I received the full amount I was owed plus interest within a further 4 weeks. I did not have to pay Equivo any fee, just a High Court fee of £71 and a Compliance Fee of £75 plus VAT. The experience was outstandingly good, and I would recommend Equivo without hesitation to anyone seeking to enforce a County Court Money Claims Centre judgement.

12. tammikuuta 2023
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Verminous excrement would not begin to…

Verminous excrement would not begin to describe.

Their emails bounce back and despite showing account has been clearly paid.

Also received racist comments from the advisor on the phone.

7. marraskuuta 2022
Oma-aloitteinen arvostelu
Equivo-logo

Vastaus yritykseltä Equivo

Mr Crayford,

Thank you for leaving the review. We have checked the case file and our records show that we do not appear to have had any contact with you on 7th November.

Our records show that we have had 1 call. We have listened to the call where the conversations appears to have been conducted appropriately. The call was followed up with correspondence as agreed. At no point were any denigrating comments made as have been alleged


We are keen to understand your concerns and would like your assistance to investigate further. If this is something that you are amenable to please email reviews@equivo.com

Regards

Equivo

Saanut 5/5 tähteä

Excellent & Professional Service

From the start, Equivo were professional, clear, reassuring and helpful. The communication through the entire process has been exceptional and resulted in a successful result for us.

22. marraskuuta 2022
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

An excellent High Court Enforcement Office to consider if you have to enforce to recover a debt

After much researching as to which High Court Enforcement Office to use to recover a debt for which there was a court judgment (and which had not been paid by the defendant), Equivo was chosen above others and mandated. The complex process of obtaining a high court write against the defendant and then enforcing was made extremely simple. The high court writ was obtained only in a matter of a couple of weeks given Equivo's (which is normally not the case) and the debt promptly recovered thereafter. Words cannot praise enough the professionalism, courteousness, understanding and knowledge of each of the members of the team with which there was interaction. This whole complex process was handled very efficiently by Equivo (including providing status updates) and the debt recovered promptly despite the defendant not wishing to pay.

23. syyskuuta 2022
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

I wish you could rate 0 stars

I wish you could rate 0 stars. Horrible horrible service. I bought a car, later went to sell it found out a previous owner hadn’t settled the finance and was sent to Equivo I was messed around from the start to finish, no clear response I rang/emailed the amount of times I heard sorry the team isn’t available right not I’ve forwarded to the manager to make sure they ring today to not hear anything was outstanding. Useless I was initially told it would take 6 weeks took almost 3 months I was told I would hear something after a further 14 days it’s not on day 22 and nothing I’ve rang 3 times to be told they will ring you today to not get a call back. Not sure if this is ever going to get sorted bar me ringing every second of every day to eventually speak to the team but we will see

7. marraskuuta 2022
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Most Helpful Advice

I was recommended to contact Equivo by my Solicitor when it looked as if the current delays within the County Court system would result in me losing the sale of my property. I dealt with Alison and Aaron, both of whom were charming and incredibly helpful and supportive. By total good luck, the CC Bailiff's appointment letter arrived literally within days of me speaking with Equivo and so it was unnecessary for me to employ their services. That in no way detracts from the helpful advice they offered and I would highly recommend contacting them at the earliest opportunity if you need to speedily repossess a property.

21. lokakuuta 2022
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Really great and professional team

Really great and professional team. Allison picked up my call at 6pm on a Friday and made sure I was responded to by 7pm on the same day by Johnathan. He explained the whole process to me and walked me through the service and spelt out the costs clearly.

Thanks for all your help Equivo Team

7. lokakuuta 2022
Oma-aloitteinen arvostelu

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