My zappy charger was installed in 2021 and worked with no issue until recently when it started tripping out and became unreliable. I found Epower a great support through email, what’s app calls and an... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
My zappy charger was installed in 2021 and worked with no issue until recently when it started tripping out and became unreliable. I found Epower a great support through email, what’s app calls and an... Näytä lisää
Yritys on vastannut
From start to finish ( Home Survey / Consultation to Installation & Commissioning) it was an absolute pleasure to deal with ePower staff .. My onboarding process was made even better by Joanne who... Näytä lisää
Yritys on vastannut
Galway Ep4507 not working since May, reported weekly, ep4506 the only other slower charger is not working for a week, cable in it for a week, not connected to a car, fobbed off when ringing customer c... Näytä lisää
Yritys on vastannut
Had a number of issues with my Zappi and Patrick was on hand to take me through the process. There was a delay getting a warranty replacement but to be fair to Patrick, he kept me up to date and check... Näytä lisää
Yritys on vastannut
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 47 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Vastaus yritykseltä Epower
I have experienced very few problems with my zappi ev charger supplied and installed by ePower in Cork. When I had a problem their technical support has been excellent. Their support people contacted without delay, talked me through step-by-step what needed to be done to resolver the issue, and were very helpful and pleasant to deal with. definitely a 5 star+ service.

Vastaus yritykseltä Epower
Just had solar panels installed a few weeks ago with epower
Had a issue with the grid power which patrick in epower sorted straight away
Great service would highly recommend

Vastaus yritykseltä Epower
From the moment we contacted Epower to have solar panels installed, we were always dealt with by friendly staff who were extremely helpful. I would highly recommend them, they made it so easy for us. Always there if you need to ask them anything. We are very pleased.

Vastaus yritykseltä Epower
I have received great assistance and support from the team namely Patrick and Derek who assisted me in setting up my Zappi Glo at home. They were able to understand what I needed for the system to have it running and it did work swiftly and efficiently. Kudos to the team of E-power!

Vastaus yritykseltä Epower
Solar panels installed and needed to ring customer service to set up app etc. Patrick in customer service was brilliant, talked me through the process, checked back in later the same day to ensure was working properly. Excellent service and panels seem to be working well.

Vastaus yritykseltä Epower
My experience with Evolve is that their after sale customer service has been very good. We had one or 2 problems with connectivity and they were problem solved and fixed very quickly.

Vastaus yritykseltä Epower
Used epower once in public charger, then realised i am paying a monthly subscription fee. This was not transparent to me. Unhappy with epower.

Vastaus yritykseltä Epower
Bought an ev charger on the 15th of April from them and told installation would be complete within 2 weeks. Ive been sent a date of the 26th of May for installation due to them being busier than usual. I bought an ev to reduce costs but using public chargers, I might as well have stayed with diesel.
My experience with Epower is always a positive and a very professional one. The customer care after service is super and always within a timely manner. My issue was regarding a firmware update and the staff member rang me and guided me through the entire installation of the update over whatsapp video. Following the update he ensured that everything was complete and waited for me to plug in my home charger and check it was working. I have every confidence in epower and their knowledge base.
Frances Ennis

Vastaus yritykseltä Epower
Got my ZAPPI charger installed on April 22nd. I felt that it was installed in a bit of a rush with not much of an explanation on how to use it.That night I found that I couldn’t avail of the 2-5am tarrif. I rang Patrick and through myself an FaceTime video we found that original settings were incorrect. Full marks to Patrick for sticking with it and getting it sorted. He has a fantastic ZAPPI knowledge.
All systems worked on night 2.

Vastaus yritykseltä Epower
Bought ev charger from ePower. My electrician didn’t configure it correctly. ePower support were absolutely fantastic and helped me to get it working perfectly. Highly recommend ePower for the customer service.

Vastaus yritykseltä Epower
Ross arrived and connected my Zappi charger with the Ethernet cable that Vodafone installed and supplied free and this has overcome the WIFI issues arising from the new Hub7 fibre optic setup. All now working fine. Thank you.

Vastaus yritykseltä Epower
Epower installed both our car charger and solar panels. I had a minor issue with the solar panels that was easily dealt with over the phone under the guidance of Patrick - one of the technical team. He showed me how to reboot the inverter associated with the solar panels and I was very glad that there is a service to allow customers access technical support after sales. He was also kind enough to send me some very useful links relating to setting up the system to perform efficiently for us.

Vastaus yritykseltä Epower
I recently had a problem with my Zippy, not helped that I changed my broadband supplier. I was talking with Patrick Keane whose patience was remarkable dealing with an older customer with very poor technology skills. He could not have been more helpful. Many thanks Patrick. Eamonn

Vastaus yritykseltä Epower
Very good company. Easy to get in touch with, transparent and good customer service. Patrick Keane was very helpful when I had a problem with my WiFi router connection to the inverter.

Vastaus yritykseltä Epower
We recently had epower out to install our solar panels. We found their staff very knowledgeable and helpful. We had a few problems with faulty batteries etc but they followed up and got us working. I spoke with Patrick and Sharon Crosbie on a few occasions and found them both very informative and helpful. Brendan

Vastaus yritykseltä Epower
Patrick was extremely helpful in resolving my issue. A very friendly and professional man.

Vastaus yritykseltä Epower
I contacted epower and did not get a call back when promised. When they did call back despite my initial disappointment my query was dealt with very efficiently and to my complete satisfaction. Full marks for customer service epower

Vastaus yritykseltä Epower
I've just had my home car charger installed by ePower and in particular their technician Rachel. From the 1st contact with ePower to the last goodbye with Rachel i cannot recommend ePower more highly. Rachel was absolutely fantastic and she talked me through exactly what she was doing and through the app that comes with the type of charger that I had installed. I really couldn't recommend ePower more highly for home car charger installation!

Vastaus yritykseltä Epower
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