We purchased a Kudos shower screen in June 2026. We chose Envy bathrooms based on price, availability, service and reviews. We found at the time they were the most competitive. We received the scr... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Poor returns policy. Nothing wrong with the products, however these can be purchased from a number of, in my opinion, better suppliers. Their returns administration fees’ are 30% after 14 day... Näytä lisää
Yritys on vastannut
Going that extra mile or in my case delivering a replacement toilet seat from their warehouse in Essex, Scott the driver arrived ahead of time very pleasant. A all round good experience.
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Ordered a shower screen and delivered as expected. Delivery person was Envy’s own and he was polite, professional and extremely helpful. Thank you
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Yrityksen tiedot
Tietoja yrityksestä Envy Bathrooms
Yrityksen kirjoittama
About Envy Bathrooms
Welcome to Envy Bathrooms, a leading UK supplier of premium bathroom solutions, designer suites, and high-specification trade products. We operate a national e-commerce fulfilment network alongside our flagship physical showroom hub, supplying trade professionals, commercial developers, and private homeowners across the country with high-end bathroom products at competitive trade pricing.
A Nationwide Industry Supplier
Envy Bathrooms was established to transform how the UK sources bathroom materials. By shifting away from complex corporate supply chains and inflated retail margins, we leverage significant buying power to stock an expansive inventory of furniture, showers, ceramics, and wall panels from the industry’s most trusted brands.
From our core operations in Andover, Hampshire, we manage large-scale fulfilment operations, dispatching luxury bathroom packages to major developments, independent trade projects, and residential renovations nationwide.
Our Logistics Network: Secured Fleet Transport
We understand that bathroom ceramics, heavy furniture, and large glass layouts require specialist handling. To maintain the highest standard of service and protect your investments, we run a dedicated distribution network built for speed and security.
The Envy Bathrooms Advantage
Our Operational Standards
Visit Our Showroom Hub
Want to see the quality, scale, and material finishes in person? Our premier design showroom is open to the public, commercial developers, and trade account holders alike.
Explore our extensive national catalogue today on the official Envy Bathrooms Online Store and see why we are the trusted supply partner for thousands of properties across Great Britain.
Welcome to Envy Bathrooms, a leading UK supplier of premium bathroom solutions, designer suites, and high-specification trade products. We operate a national e-commerce fulfilment network alongside our flagship physical showroom hub, supplying trade professionals, commercial developers, and private homeowners across the country with high-end bathroom products at competitive trade pricing.
A Nationwide Industry Supplier
Envy Bathrooms was established to transform how the UK sources bathroom materials. By shifting away from complex corporate supply chains and inflated retail margins, we leverage significant buying power to stock an expansive inventory of furniture, showers, ceramics, and wall panels from the industry’s most trusted brands.
From our core operations in Andover, Hampshire, we manage large-scale fulfilment operations, dispatching luxury bathroom packages to major developments, independent trade projects, and residential renovations nationwide.
Our Logistics Network: Secured Fleet Transport
We understand that bathroom ceramics, heavy furniture, and large glass layouts require specialist handling. To maintain the highest standard of service and protect your investments, we run a dedicated distribution network built for speed and security.
- Our Own Dedicated Transport Fleet: Unlike standard commercial couriers who frequently drop fragile pallets at the kerbside, a large portion of our Great Britain orders are managed entirely by the internal Envy Bathrooms transport fleet and professional delivery teams. Your orders are handled with care and delivered directly to your property.
- Full Coverage Across England, Scotland, & Wales: Our supply lines extend across Great Britain. From our southern distribution base up to regions throughout Scotland and Wales, we ensure your goods arrive safely, intact, and precisely when your project demands them.
The Envy Bathrooms Advantage
- Unrivalled Trade Pricing: Our commercial volume allows us to unlock trade-level pricing normally reserved for massive contractors, passing those direct savings onto every single customer.
- E-Commerce and Flagship Showroom: Take advantage of our streamlined online purchasing platform or visit our expansive physical design showroom to view complete collections in person.
- Specialist Commercial Support: Our dedicated customer care and technical sales divisions are managed by bathroom industry experts, giving you rapid support via phone or email.
- Seamless Return Policies: Enjoy absolute procurement security with our standardised 14-day return window.
Our Operational Standards
- Elite Product Procurement
We only partner with top-tier manufacturers to guarantee commercial-grade product durability. From contemporary rimless ceramic toilet configurations to heavy-gauge designer baths, every item in our catalogue is built to endure decades of rigorous everyday use. - High-Efficiency Sourcing
Renovating a home or managing a multi-property development involves massive coordination. We keep our online catalogue clear, deeply descriptive, and straightforward to navigate, allowing procurement managers and homeowners to source exact layout requirements instantly. - Accountable Project Support
Construction and trade schedules move quickly. When delivery timelines shift or an order needs an immediate adjustment, our fleet managers and support staff react instantly—offering direct, transparent solutions to keep your site moving forward.
Visit Our Showroom Hub
Want to see the quality, scale, and material finishes in person? Our premier design showroom is open to the public, commercial developers, and trade account holders alike.
- Head Office & Showroom: Unit 14 Towergate Industrial Park, Colebrook Way, Andover, SP10 3BB
- Trade Sales & Enquiries: 01264 568700
- Digital Procurement Desk: sales@envybathrooms.com
Explore our extensive national catalogue today on the official Envy Bathrooms Online Store and see why we are the trusted supply partner for thousands of properties across Great Britain.
Yhteystiedot
UNIT 14 TOWERGATE INDUSTRIAL PARK, COLEBROOK WAY, SP10 3BB, ANDOVER , Yhdistynyt kuningaskunta
- 01264 568700
- sales@envybathrooms.com
- envybathrooms.co.uk
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427 arvostelua
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Good company
Good company
Great value
But but but
No updated on delivery is no good
3. joulukuuta 2025
Vastaus yritykseltä Envy Bathrooms
Thank you for taking the time to share your feedback. We’re delighted to hear that you found us to be a good company offering great value. We also appreciate your honesty about the delivery experience. As your order was shipped directly from the manufacturer, updates were unfortunately limited, and we understand how frustrating that can be.
We’re already working on improving communication around manufacturer-direct deliveries so that customers receive clearer updates throughout the process. Your comments are invaluable in helping us make these improvements.
We hope you’ll continue to shop with us, and we’ll strive to make your next experience smoother from start to finish.
AVOID. Photos don't match what turns up.
Rubbish. The objects pictured might not be the object that turns up. I bought a 122 quid shower, based upon the photos and online reviews. They sent me one of the ones listed for 90 pounds, then they seemed amazed that the wrong one had turned up. After providing proof, they did admit fault and processed a return, but it cost me quite abit of time without a shower. They also only refunded me 113 pounds.
So it cost me 9 pounds for them to send me the wrong unit. I call that a scam.
They didn't seem to acknowledge their fault at all, or the annoyance it caused when it was quite obviously caused by lazy management of their website.
TLDR. The photos on the website don't match what will turn up, AVOID, AVOID, AVOID.
1. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Envy Bathrooms
We’re very sorry to hear about your experience and the inconvenience this caused.
Following your telephone communication on 05.12.25, we requested images of the item you received and immediately forwarded them to the manufacturer. As the manufacturer dispatches directly to customers, we were not aware of the change in design until this point. The manufacturer later confirmed that they had recently updated the product design but had not updated their website or advised retailers accordingly.
To prevent this happening again, we have removed this particular product from our website and no longer advertise it.
Regarding your refund, the amount of £113.04 was processed for the value of the goods.
We sincerely regret the time and inconvenience this situation caused you, and we appreciate your feedback as it helps us improve both our communication with manufacturers and the accuracy of our product listings.
Easy to order
Easy to order, a reasonable price and easy to arrange collection. the gentleman in the showroom was extremely helpfull
28. marraskuuta 2025
Vastaus yritykseltä Envy Bathrooms
Thank you so much for sharing your experience with us! We’re delighted to hear that you found the ordering process straightforward, our pricing reasonable, and collection easy to arrange. It’s wonderful to know that our showroom team member was able to assist you so helpfully — we’ll be sure to pass along your kind words. We truly appreciate your feedback and look forward to welcoming you again in the future.
Tap at trade price and delivered promptly
24. marraskuuta 2025
Vastaus yritykseltä Envy Bathrooms
Thank you for your feedback! We’re pleased to hear you were able to purchase your tap at trade price and that delivery was prompt. Providing great value and efficient service is always our goal, and it’s wonderful to know this met your expectations.
We look forward to helping you again with future purchases.
No update of delivery and no response…
No update of delivery and no response to the email
2. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Envy Bathrooms
Thank you for sharing your feedback. We’re sorry to hear you felt there was no update on your delivery and that your email went unanswered.
To clarify, your message was received late on Friday, 05.12.25 at 16:06, which was outside of our business hours. Our team responded first thing on Monday, 08.12.25, as soon as we were back in the office. We understand how important timely communication is, and we regret that the weekend gap caused concern.
We’re committed to improving our communication so that customers feel supported even outside of business hours. Your comments help us identify where we can do better, and we truly appreciate you taking the time to let us know
Good quality arrived on time
20. marraskuuta 2025
Vastaus yritykseltä Envy Bathrooms
Thank you for your positive feedback! We’re delighted to hear that your order arrived on time and that you’re pleased with the quality. Your satisfaction means a lot to us, and we look forward to serving you again.
Great customer service
Website was quick and easy to use.
Had a problem with my delivery though but Envy Bathrooms contacted me straight away to report they’d found a problem with my order and had rejected it from their supplier.
The replacement arrived a couple of days later in perfect condition.
14. marraskuuta 2025
Vastaus yritykseltä Envy Bathrooms
Thank you for taking the time to share your experience with Envy Bathrooms! We’re pleased to hear you found our website quick and easy to use, and we’re especially glad that our team was able to resolve the delivery issue promptly.
We always aim to be proactive when challenges arise, so it’s great to know that our communication and swift replacement left you satisfied with the outcome. Your feedback helps us continue improving, and we’re delighted the replacement arrived in perfect condition.
We look forward to helping you again in the future!
Lots of choice at competitive prices
Relatively easy to choose and order considering the wide variety if items available. Very competitive prices and they do drop ship. This leads to no order tracking unfortunately.
I would tell my friends about Envy Bathrooms.
14. marraskuuta 2025
Vastaus yritykseltä Envy Bathrooms
Thank you so much for sharing your experience with Envy Bathrooms! We’re delighted to hear that you found our wide range of items easy to browse and order, and that our prices stood out as competitive.
We appreciate your feedback regarding order tracking — since we work with trusted suppliers who ship directly, tracking isn’t always available, but we’re actively exploring ways to improve visibility for our customers. Your comments help us identify where we can enhance the service.
It’s wonderful to know you’d recommend us to your friends — that means a lot to our team. We look forward to welcoming you back whenever you need us!
Vastaus yritykseltä Envy Bathrooms
Thank you for sharing your experience! We're so pleased you found our prices competitive, our communication clear, and our service prompt. Delivering great value with reliable support is what we strive for every day, and it’s wonderful to know we met your expectations.
Vastaus yritykseltä Envy Bathrooms
Thank you for your kind words! We're thrilled to know you had a great experience with our service. Your feedback motivates us to keep delivering the best for our customers
Great!
The Jtp tap was a really good price & received really quickly. Great!
29. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Envy Bathrooms
Thank you so much for your feedback! We're delighted to hear you found the JTP tap at a great price and that it arrived quickly. Providing both value and efficient service is exactly what we aim for, so it’s wonderful to know we met your expectations. We look forward to helping you again in the future!
Get rid of delivery price. Build it into product price
Good service, product & delivery
4. marraskuuta 2025
Vastaus yritykseltä Envy Bathrooms
"Thank you for sharing your feedback! We're delighted to hear you were happy with our service, product, and delivery. Your satisfaction is our priority, and it’s wonderful to know we met your expectations. We look forward to serving you again soon!"
Excellent prices and customer service
3. marraskuuta 2025
Vastaus yritykseltä Envy Bathrooms
"Thank you so much for your kind words! We're thrilled to hear that you found our prices excellent and our customer service helpful. Providing great value and support to our customers is always our top priority, and feedback like yours means the world to us. We look forward to serving you again soon!"
First class service!
Simple to order, straightforward transaction. Wouldn’t hesitate to recommend! Well done
27. lokakuuta 2025
Vastaus yritykseltä Envy Bathrooms
Thank you for your wonderful feedback! We’re delighted to hear that you found the ordering process simple and the transaction straightforward. Knowing you wouldn’t hesitate to recommend us is the highest compliment we could receive. We truly appreciate your support and look forward to serving you again soon.
Great service when delivery didn't go…
Great service when delivery didn't go to plan, always on hand to help.
31. lokakuuta 2025
Vastaus yritykseltä Envy Bathrooms
Thank you for taking the time to share your feedback! We’re so pleased to hear that our team was able to support you when delivery didn’t go as planned. Being available and ready to help is something we pride ourselves on, and it’s great to know this made a difference for you. We truly appreciate your kind words and look forward to assisting you again in the future.
excellent customer service
their customer service is great. I had a problem with faulty items and they promptly found a solution to replace the items for me. I was very pleased how they handled the situation as we were in a hurry and urgently needed to sort this out. I would highly recommend liaising with these people as they know how to make Client happy and satisfied
20. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Envy Bathrooms
Thank you so much for sharing your experience with us! 🌟 We’re delighted to hear that our customer service team was able to quickly resolve the issue and provide a replacement when you needed it most. We understand how stressful urgent situations can be, so it’s wonderful to know we could make the process smooth and reassuring for you. Your recommendation means a lot to us, and we’ll continue working hard to keep our clients happy and satisfied.
2 Tavistock bathroom cabinets…
I bought 2 Tavistock bathroom cabinets from Envy Bathrooms. They were very competitive on price and although I bought without having seen the items, the description online was exactly as I received.
Great product and great service!
30. lokakuuta 2025
Vastaus yritykseltä Envy Bathrooms
Thank you so much for taking the time to share your experience! We’re delighted to hear that your Tavistock bathroom cabinets lived up to the online description and that our pricing was competitive. It’s great to know the products met your expectations and that our service made the process smooth. Your feedback means a lot to us, and we hope you enjoy your new cabinets for many years to come.
Good quality Product as described
Good quality Product as described. Reliable service and delivery was good. Was updated on progress of delivery.
29. lokakuuta 2025
Vastaus yritykseltä Envy Bathrooms
Thank you for your kind words! We’re so pleased to hear that you found the product quality as described and that our service and delivery updates kept everything on track. Reliability is something we take pride in, so it’s great to know this came through in your experience. We truly appreciate your feedback and look forward to helping you again in the future.
Stock status is misleading
I had a disappointing experience with this company. I found an item listed as “available” on their website, accompanied by messages such as “4 sold in the last hour,” which gave the clear impression that it was in stock. I placed my order and received an immediate confirmation email - everything seemed fine at first.
When I queried the expected delivery date a few days later, I was advised to “refer to the last correspondence (came across as not very friendly),” which did not mention any delivery timeframe. After following up again, I was told the item would not be in stock until the end of the year - around six weeks away. When I questioned this, I was informed that the website data was “not live.”
This explanation was confusing, as the same item continued to show as “available” and “4 sold in the last hour” several days later at the time of me following up. It seems misleading for the website to display such messages if stock information is not accurate and several days had elapsed between ordering and querying the status.
On a positive note, the customer service representative I eventually spoke with was friendly and helpful, and my refund was processed without issue. However, the overall experience left me hesitant to order again without upfront clarity on stock availability.
5. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Envy Bathrooms
Good morning Jonathan, we are very disheartened that you felt the need to give us a 2 star review based on your item not being available at the time you ordered. We indeed had sold 4 of that item that day, but unfortunately there is a time lag in availability and they were sold out by the time you placed your order. It also states on all RAK products to call us to check availability as we are aware there is a time delay. We apologise for the disappointment and hope you will shop with us in the future.
Took my money for taps they did not have, 6 days later still no refund!
Ordered taps on Envy's web site £461, received email from Envy telling me they do not have what is advertised on their web site, so would I like to buy an alternative. No thank you please refund me, they still have not refunded my money! 6 day's so far and still waiting. The refund should have been activated as soon as they could not supply the taps I ordered, not to be trusted.
7. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Envy Bathrooms
Thank you for your feedback, and we're genuinely sorry for the inconvenience caused.
We understand your frustration and agree that this situation is far from ideal. Your order was placed on 7th November, and unfortunately, we were notified by the manufacturer on 10th November that the item had been discontinued. This was unexpected, as we had not received any prior notice from the manufacturer or other retailers about the discontinuation.
We informed you of this on the same day and offered an alternative product. Upon your request for a refund, we confirmed the cancellation on 11th November and initiated the refund process on 12th November. Refunds typically take 3–5 working days to appear in your account, depending on your bank.
We sincerely apologise for the delay and any inconvenience this has caused. We’re reviewing our processes to ensure discontinued items are flagged more promptly in future.
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