We purchased a Kudos shower screen in June 2026. We chose Envy bathrooms based on price, availability, service and reviews. We found at the time they were the most competitive. We received the scr... Näytä lisää
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Poor returns policy. Nothing wrong with the products, however these can be purchased from a number of, in my opinion, better suppliers. Their returns administration fees’ are 30% after 14 day... Näytä lisää
Yritys on vastannut
Going that extra mile or in my case delivering a replacement toilet seat from their warehouse in Essex, Scott the driver arrived ahead of time very pleasant. A all round good experience.
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Ordered a shower screen and delivered as expected. Delivery person was Envy’s own and he was polite, professional and extremely helpful. Thank you
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Yrityksen tiedot
Tietoja yrityksestä Envy Bathrooms
Yrityksen kirjoittama
About Envy Bathrooms
Welcome to Envy Bathrooms, a leading UK supplier of premium bathroom solutions, designer suites, and high-specification trade products. We operate a national e-commerce fulfilment network alongside our flagship physical showroom hub, supplying trade professionals, commercial developers, and private homeowners across the country with high-end bathroom products at competitive trade pricing.
A Nationwide Industry Supplier
Envy Bathrooms was established to transform how the UK sources bathroom materials. By shifting away from complex corporate supply chains and inflated retail margins, we leverage significant buying power to stock an expansive inventory of furniture, showers, ceramics, and wall panels from the industry’s most trusted brands.
From our core operations in Andover, Hampshire, we manage large-scale fulfilment operations, dispatching luxury bathroom packages to major developments, independent trade projects, and residential renovations nationwide.
Our Logistics Network: Secured Fleet Transport
We understand that bathroom ceramics, heavy furniture, and large glass layouts require specialist handling. To maintain the highest standard of service and protect your investments, we run a dedicated distribution network built for speed and security.
The Envy Bathrooms Advantage
Our Operational Standards
Visit Our Showroom Hub
Want to see the quality, scale, and material finishes in person? Our premier design showroom is open to the public, commercial developers, and trade account holders alike.
Explore our extensive national catalogue today on the official Envy Bathrooms Online Store and see why we are the trusted supply partner for thousands of properties across Great Britain.
Welcome to Envy Bathrooms, a leading UK supplier of premium bathroom solutions, designer suites, and high-specification trade products. We operate a national e-commerce fulfilment network alongside our flagship physical showroom hub, supplying trade professionals, commercial developers, and private homeowners across the country with high-end bathroom products at competitive trade pricing.
A Nationwide Industry Supplier
Envy Bathrooms was established to transform how the UK sources bathroom materials. By shifting away from complex corporate supply chains and inflated retail margins, we leverage significant buying power to stock an expansive inventory of furniture, showers, ceramics, and wall panels from the industry’s most trusted brands.
From our core operations in Andover, Hampshire, we manage large-scale fulfilment operations, dispatching luxury bathroom packages to major developments, independent trade projects, and residential renovations nationwide.
Our Logistics Network: Secured Fleet Transport
We understand that bathroom ceramics, heavy furniture, and large glass layouts require specialist handling. To maintain the highest standard of service and protect your investments, we run a dedicated distribution network built for speed and security.
- Our Own Dedicated Transport Fleet: Unlike standard commercial couriers who frequently drop fragile pallets at the kerbside, a large portion of our Great Britain orders are managed entirely by the internal Envy Bathrooms transport fleet and professional delivery teams. Your orders are handled with care and delivered directly to your property.
- Full Coverage Across England, Scotland, & Wales: Our supply lines extend across Great Britain. From our southern distribution base up to regions throughout Scotland and Wales, we ensure your goods arrive safely, intact, and precisely when your project demands them.
The Envy Bathrooms Advantage
- Unrivalled Trade Pricing: Our commercial volume allows us to unlock trade-level pricing normally reserved for massive contractors, passing those direct savings onto every single customer.
- E-Commerce and Flagship Showroom: Take advantage of our streamlined online purchasing platform or visit our expansive physical design showroom to view complete collections in person.
- Specialist Commercial Support: Our dedicated customer care and technical sales divisions are managed by bathroom industry experts, giving you rapid support via phone or email.
- Seamless Return Policies: Enjoy absolute procurement security with our standardised 14-day return window.
Our Operational Standards
- Elite Product Procurement
We only partner with top-tier manufacturers to guarantee commercial-grade product durability. From contemporary rimless ceramic toilet configurations to heavy-gauge designer baths, every item in our catalogue is built to endure decades of rigorous everyday use. - High-Efficiency Sourcing
Renovating a home or managing a multi-property development involves massive coordination. We keep our online catalogue clear, deeply descriptive, and straightforward to navigate, allowing procurement managers and homeowners to source exact layout requirements instantly. - Accountable Project Support
Construction and trade schedules move quickly. When delivery timelines shift or an order needs an immediate adjustment, our fleet managers and support staff react instantly—offering direct, transparent solutions to keep your site moving forward.
Visit Our Showroom Hub
Want to see the quality, scale, and material finishes in person? Our premier design showroom is open to the public, commercial developers, and trade account holders alike.
- Head Office & Showroom: Unit 14 Towergate Industrial Park, Colebrook Way, Andover, SP10 3BB
- Trade Sales & Enquiries: 01264 568700
- Digital Procurement Desk: sales@envybathrooms.com
Explore our extensive national catalogue today on the official Envy Bathrooms Online Store and see why we are the trusted supply partner for thousands of properties across Great Britain.
Yhteystiedot
UNIT 14 TOWERGATE INDUSTRIAL PARK, COLEBROOK WAY, SP10 3BB, ANDOVER , Yhdistynyt kuningaskunta
- 01264 568700
- sales@envybathrooms.com
- envybathrooms.co.uk
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427 arvostelua
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Fast efficient service and would wholly…
Fast efficient service and would wholly recommend them.
23. heinäkuuta 2026
Vastaus yritykseltä Envy Bathrooms
Thank you for your fantastic review. We’re delighted to hear that you received fast and efficient service, and we truly appreciate your recommendation. Providing a smooth and reliable experience is something we take great pride in, so it’s wonderful to know we met your expectations.
Good value and good service
Bought a Lake's shower and the overall price was very reasonable. Ther was a problem on the day of delivery but they e-mailed me to explain and apologise for thee delay, and delivery was madee the next day.
Happy with the experience.
23. heinäkuuta 2026
Vastaus yritykseltä Envy Bathrooms
Thank you for taking the time to share your feedback. We’re pleased to hear that you found the price of your Lakes shower very reasonable.
We sincerely apologise for the issue on the day of delivery, but we’re glad our team were able to update you promptly and ensure the order arrived the following day. Your understanding is greatly appreciated, and it’s good to know you were happy with the overall experience.
If you need any further assistance, we’re always here to help.
Great items and at a good price
Great items and at a good price. Delivered promptly with no issues.
6. heinäkuuta 2026
Vastaus yritykseltä Envy Bathrooms
Thank you for your positive feedback. We’re pleased to hear you found our products competitively priced and that your order arrived promptly without any issues. We appreciate you choosing Envy Bathrooms and hope to assist you again soon.
Vastaus yritykseltä Envy Bathrooms
Thank you for taking the time to share your feedback. We are pleased to hear that you found our product range competitive and that your order was delivered promptly. Providing quality products at fair prices, supported by reliable service, is something we take great pride in. Thanks for choosing Envy Bathrooms.
Flova Robe Hook
Perfect robe hook for bathroom and bedroom doors. Nice solid product and very easy to fit.
17. heinäkuuta 2026
Vastaus yritykseltä Envy Bathrooms
Thank you for your feedback on the Flova Robe Hook. We’re very pleased to hear that you found it to be a solid, well‑made product and easy to install. It’s great to know it works perfectly for both bathroom and bedroom doors.
If you need any further assistance with your bathroom accessories, our team is always happy to help.
When checking the website on 22nd July…
When checking the website on 22nd July it said my item was available, Now 30th July 14-44pm I still haven't received my item, I have a royal mail tracking but time keeps amending. I could've got this item the next day at other stockists if I'd known they didn't have it in the warehouse. Typical big corporate mentality of not updating their website or do they intentionally do this to get more orders. Never again!
Re reply below - firstly the order wasn't dispatched promptly, and it was not available in your warehouse as confirmed by a phone call. Secondly no attempt was made as my family have been at home all the time, the delivery driver eventually turned up a lot later and this was his first delivery.
You are basically making your answers up with no factual content. This makes it worse.
30. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Envy Bathrooms
Thank you for your review. We’re sorry to hear about the frustration caused.
We have checked your order, and the item was in stock at the time of purchase and was dispatched promptly via Royal Mail. The tracking details were emailed to the contact provided at checkout.
Royal Mail’s tracking currently shows that delivery was attempted, but there was no answer at the address, which is why the delivery time keeps updating. Unfortunately, we do not control Royal Mail’s delivery attempts or their tracking updates, but we do monitor them closely to ensure orders reach customers as quickly as possible.
Update response :
Thank you for your further message and for sharing your concerns.
I’m sorry that our previous response has left you feeling that the information provided was not accurate—that is certainly not our intention.
To clarify:
Dispatch timing:
Your order was placed on 22nd July at 1.17pm and dispatched from our store on 24th July an email was sent 1:54pm to provide tracking details , which is within the quoted 2–4 working day dispatch window. The item was available to order and shipped in line with that timescale, but I appreciate that this may not have matched your expectation of “next day” availability.
Tracking and delivery attempts:
We rely on the Royal Mail tracking system for delivery updates and attempted‑delivery information. Our previous reply was based on the data shown on your tracking number at the time. I fully accept that your experience at home may differ from what Royal Mail’s system recorded, and I’m sorry for the frustration this has caused.
Communication:
We do not have a record of a phone call on our system, only the web chat, which we responded to. If you spoke to us by phone and felt the information given was unclear or contradictory, I apologise—this is not the standard of service we aim to provide.
I understand this situation has been disappointing, and I’m sorry that our explanations have added to your frustration.
Fantastic service from Sam!
Fantastic service from Sam!
We had a missing part from our shower system but Sam from customer service was incredible. She got in touch with the manufacturer straight away and arranged for a replacement to be sent directly to us. It’s so refreshing to buy from a family-run business that genuinely cares about its customers. Highly recommend Envy Bathrooms!
29. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Envy Bathrooms
Thank you so much for your fantastic review. We’re delighted to hear that Sam was able to resolve the missing part quickly for you.
We always act fast when something isn’t quite right, and it’s wonderful to know the support you received made a positive difference. As a family‑run business, we genuinely care about every customer, and feedback like yours means a great deal to our whole team.
Thank you again for your recommendation — we truly appreciate it.
Vastaus yritykseltä Envy Bathrooms
Thank you for your feedback. We’re glad to hear your order arrived without any problems and that the service met your expectations. Your comments are very much appreciated.
Great company
Great selection of products at very good prices. They were very accommodating when I asked if they could change the delivery slot at the last minute. Delivery was prompt and driver helped with taking items in. Highly recommended
28. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Envy Bathrooms
Thank you for sharing your experience. We’re delighted you were happy with the selection and value of our products, and that we could adjust your delivery slot to suit your plans. It’s wonderful to hear the delivery was prompt and the driver was helpful. Your recommendation means a lot to us.
Fast service
Super quick dispatch, received an item within 2 days. Item exactly as expected. Didn’t have dealing with customer service but that’s a good sign 😉
14. heinäkuuta 2026
Vastaus yritykseltä Envy Bathrooms
Thank you for taking the time to leave a review. We’re delighted your order arrived promptly and that the product was exactly what you were expecting. We’re glad the process was seamless for you, and should you ever need support, we’re here whenever you need us.
Good product delivered on time
13. heinäkuuta 2026
Vastaus yritykseltä Envy Bathrooms
Thank you for taking the time to leave a review. We’re glad to hear your product was delivered on schedule and met your expectations. Your feedback is greatly appreciated.
What a easy yet wonderful service
What a easy yet wonderful service. From finding what we needed to ordering was easy and simple.
Communication from envy was excellent throughout and the delivery driver couldn't have done more for us.
All in all an outstanding experience and would 100% recommend to anyone and everyone.
22. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Envy Bathrooms
Thank you for your review. We’re pleased that you found the ordering process easy and that our communication and delivery service met your expectations.
Your comments about the delivery driver and overall experience are greatly appreciated. Thank you for recommending us so highly. Should you require any support, our team is here to help.
I couldn't be happier with the service…
I couldn't be happier with the service I received from Envy Bathrooms. From placing my order to delivery, everything was smooth and hassle-free. The website was easy to use, the prices were very competitive, and my order arrived quickly and was well packaged.
The quality of the products exceeded my expectations, and it's clear they take pride in both what they sell and the service they provide. Communication throughout was excellent, and any questions I had were answered promptly and professionally.
It's refreshing to deal with a company that delivers exactly what they promise. I would definitely recommend Envy Bathrooms to anyone looking for high-quality bathroom products at great prices, and I wouldn't hesitate to use them again in the future.
9. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Envy Bathrooms
Thank you for sharing such a positive review. We are delighted to hear that your experience—from placing your order through to delivery—was smooth and hassle‑free. It’s great to know you found our website easy to use, our pricing competitive, and your items well packaged on arrival.
We’re especially pleased that the quality of the products exceeded your expectations and that our communication and support were helpful throughout. We take pride in delivering exactly what we promise, and your feedback reinforces the standards we aim to uphold.
Your recommendation is sincerely appreciated, and we look forward to assisting you again in the future. If you ever need further support, our customer service team is here to help.
Thank you Envy Bathrooms.
Thank you Envy Bathrooms.
Delivery, compeleted with ease and full communication, tracking system was very helpful. Email enquiries was answered efficiently, felt fully supported. All in all I would highly recommend.
17. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Envy Bathrooms
Thank you for taking the time to share your experience. We are pleased to hear that your delivery went smoothly and that our communication and tracking system were helpful throughout. It is also great to know that our email support met your expectations. Your recommendation is sincerely appreciated, and we are glad you felt fully supported by our team.
If you need any further assistance, our customer support team is always here to help.
Easy to place the order
Easy to place the order. Delivery within the specified time.
However, the product was faulty. No pressure when fitted. 9-day wait for the Aqualisa engineer to visit.
9. heinäkuuta 2026
Vastaus yritykseltä Envy Bathrooms
Thank you for taking the time to share your feedback. We’re pleased to hear the ordering process was straightforward and that delivery arrived within the expected timeframe. However, we sincerely apologise that the product was faulty and that you experienced a nine‑day wait for the Aqualisa engineer to attend.
We have spoken directly with the manufacturer, who has acknowledged the delay and apologised for the extended time taken to visit you. If we can assist further in any capacity, please do feel free to reach out to our team. We are here to support you and ensure everything is resolved to your satisfaction.
Envy - Delivery Great
Scott was helpful and helped carry in items, communication leading up to delivery with full tracking available
22. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Envy Bathrooms
Thank you for your review. We’re delighted to hear that Scott was able to assist and help carry your items in. We always aim to provide clear communication throughout the delivery process, and we’re pleased the full tracking updates supported your experience. We truly appreciate your feedback and your custom.
Sent a toilet out with a crack rim then…
Sent a toilet out with a crack rim then charges you a fee to return it. and zero help when calling.Basically once they’ve got your money ur done with. It then cost me 60£ with dhl to send back a heavy toilet that dhl then broke.i called an envy then a Women said yeah not our problem now its broke, nothing we can do. As much as it isn’t their fault it broke on the way back it was already going back to them due to the crack. The women said we’d have to look on to it as if I done it when I told her I had upload pictures of the crack which was the same day it was delivered on the returns form,she didn’t seem to care about that part, so £60 and whatever their fee is by the time it would have got there off the £170 toilet just seems like a waste of time. U just need to pray if you order anything that you have no problems as it will cost you money they won’t be liable for anything even if it’s their fault
7. heinäkuuta 2026
Vastaus yritykseltä Envy Bathrooms
Thank you for taking the time to leave your feedback. We are sorry to hear about the difficulties you experienced.
To clarify the situation, the original return request submitted was for two toilets that had been incorrectly ordered — not for an exchange or a fault investigation. As outlined in our returns policy and terms & conditions, customers are required to return unwanted items using a recognised courier and to take reasonable steps to ensure the goods and packaging are protected in transit.
The item was then sent back via DHL and unfortunately became completely destroyed before reaching us. As the product never arrived at Envy Bathrooms and was damaged beyond inspection during transit, we are unable to process the return or provide further assistance. This is in line with our policy, which requires items to be returned to us in a condition where they can be assessed.
We appreciate that this has been a frustrating experience, but we must follow the same process for all customers to ensure fairness and consistency. All members of our team care about the service we provide and will always aim to support customers wherever possible.
Not very helpful when the incorrect…
Not very helpful when the incorrect shower enclosure was ordered, told us it was are own fault and they wouldn’t change it. We spent over £2000 so you would’ve thought they been more helpful
5. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Envy Bathrooms
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that the enclosure you ordered wasn’t the one you needed, and we understand how frustrating that can be — especially during a large bathroom project.
To clarify, we always aim to support our customers wherever possible, but we do have to follow our returns policy, which does not allow exchanges once an item has been delivered.
We appreciate that you spent a significant amount on your order, and we never want a customer to feel unsupported. While we couldn’t offer an exchange, our team did provide the available options in line with the policy, and we’re sorry if this came across as unhelpful.
Great service
Lovely cabinet, perfect colour and at a fraction of the price of other retailers. Was kept up to date on delivery. Would definitely buy from them again.
6. heinäkuuta 2026
Vastaus yritykseltä Envy Bathrooms
Thank you for your lovely feedback. We’re delighted to hear the cabinet is exactly what you were looking for and that the colour and price were spot on. It’s great to know you felt well‑informed throughout delivery. We truly appreciate your support and would be very happy to assist you again in the future.
Vastaus yritykseltä Envy Bathrooms
Thank you for your review. We’re pleased to hear you found the item really lovely and that it arrived safely and intact. We appreciate your feedback and hope to assist you again soon.
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