Envy Bathrooms Arvostelua 

427
•
TrustScore 4.5/5 tähteä

4,4

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

We purchased a Kudos shower screen in June 2026. We chose Envy bathrooms based on price, availability, service and reviews. We found at the time they were the most competitive. We received the scr... Näytä lisää

Yritys on vastannut

Saanut 2/5 tähteä

Poor returns policy. Nothing wrong with the products, however these can be purchased from a number of, in my opinion, better suppliers. Their returns administration fees’ are 30% after 14 day... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Going that extra mile or in my case delivering a replacement toilet seat from their warehouse in Essex, Scott the driver arrived ahead of time very pleasant. A all round good experience.

Yritys on vastannut

Saanut 5/5 tähteä

Ordered a shower screen and delivered as expected. Delivery person was Envy’s own and he was polite, professional and extremely helpful. Thank you

Yritys on vastannut

Yrityksen tiedot

  1. Kylpyhuonetarvikeliike
  2. ja myös
  3. Jäähdyttimet
  4. Lattiamateriaalit

Tietoja yrityksestä Envy Bathrooms

Yrityksen kirjoittama

About Envy Bathrooms

Welcome to Envy Bathrooms, a leading UK supplier of premium bathroom solutions, designer suites, and high-specification trade products. We operate a national e-commerce fulfilment network alongside our flagship physical showroom hub, supplying trade professionals, commercial developers, and private homeowners across the country with high-end bathroom products at competitive trade pricing.

A Nationwide Industry Supplier

Envy Bathrooms was established to transform how the UK sources bathroom materials. By shifting away from complex corporate supply chains and inflated retail margins, we leverage significant buying power to stock an expansive inventory of furniture, showers, ceramics, and wall panels from the industry’s most trusted brands.

From our core operations in Andover, Hampshire, we manage large-scale fulfilment operations, dispatching luxury bathroom packages to major developments, independent trade projects, and residential renovations nationwide.

Our Logistics Network: Secured Fleet Transport

We understand that bathroom ceramics, heavy furniture, and large glass layouts require specialist handling. To maintain the highest standard of service and protect your investments, we run a dedicated distribution network built for speed and security.

  • Our Own Dedicated Transport Fleet: Unlike standard commercial couriers who frequently drop fragile pallets at the kerbside, a large portion of our Great Britain orders are managed entirely by the internal Envy Bathrooms transport fleet and professional delivery teams. Your orders are handled with care and delivered directly to your property.
  • Full Coverage Across England, Scotland, & Wales: Our supply lines extend across Great Britain. From our southern distribution base up to regions throughout Scotland and Wales, we ensure your goods arrive safely, intact, and precisely when your project demands them.

The Envy Bathrooms Advantage

  • Unrivalled Trade Pricing: Our commercial volume allows us to unlock trade-level pricing normally reserved for massive contractors, passing those direct savings onto every single customer.
  • E-Commerce and Flagship Showroom: Take advantage of our streamlined online purchasing platform or visit our expansive physical design showroom to view complete collections in person.
  • Specialist Commercial Support: Our dedicated customer care and technical sales divisions are managed by bathroom industry experts, giving you rapid support via phone or email.
  • Seamless Return Policies: Enjoy absolute procurement security with our standardised 14-day return window.

Our Operational Standards

  1. Elite Product Procurement
    We only partner with top-tier manufacturers to guarantee commercial-grade product durability. From contemporary rimless ceramic toilet configurations to heavy-gauge designer baths, every item in our catalogue is built to endure decades of rigorous everyday use.
  2. High-Efficiency Sourcing
    Renovating a home or managing a multi-property development involves massive coordination. We keep our online catalogue clear, deeply descriptive, and straightforward to navigate, allowing procurement managers and homeowners to source exact layout requirements instantly.
  3. Accountable Project Support
    Construction and trade schedules move quickly. When delivery timelines shift or an order needs an immediate adjustment, our fleet managers and support staff react instantly—offering direct, transparent solutions to keep your site moving forward.

Visit Our Showroom Hub

Want to see the quality, scale, and material finishes in person? Our premier design showroom is open to the public, commercial developers, and trade account holders alike.

  • Head Office & Showroom: Unit 14 Towergate Industrial Park, Colebrook Way, Andover, SP10 3BB
  • Trade Sales & Enquiries: 01264 568700
  • Digital Procurement Desk: sales@envybathrooms.com

Explore our extensive national catalogue today on the official Envy Bathrooms Online Store and see why we are the trusted supply partner for thousands of properties across Great Britain.

Yhteystiedot

4,4

Erinomainen

TrustScore 4.5/5 tähteä

427 arvostelua

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4,4

Kaikki arvostelut

(427)

154 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Superb 4-fold bath screen.

Superb 4-fold bath screen.
My new bathroom suite has now been installed and looks very nice indeed, with the Envy 4-fold bath screen that was recommended to me adding a special touch of gleaming quality.

28. heinäkuuta 2025
Envy Bathrooms-logo

Vastaus yritykseltä Envy Bathrooms

We're thrilled to hear that your new bathroom suite looks fantastic and that the Envy 4-fold bath screen added that extra touch of gleaming quality. It’s wonderful to know our recommendation made a difference—we always aim to help customers find the perfect fit for their space.

Thanks again for sharing your experience. We hope you enjoy your new bathroom for years to come!

Saanut 3/5 tähteä

Slow delivery

Advertised delivery in 3-5 working days. After 7 days, I chased them as the status of the order had not changed. Then delivered 3 days later, so a total of 10 days. Quick response to my emails, but with words, not actions. I suspect I would still be waiting if I hadn't contacted them.

8. elokuuta 2025
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Vastaus yritykseltä Envy Bathrooms

We're genuinely sorry your order didn’t arrive within the advertised timeframe. While we aim to meet our delivery estimates, we clearly fell short in this instance, and we understand how frustrating that must have been.

We appreciate you highlighting that our team responded quickly to your emails, but we take your point that actions speak louder than words. Your feedback helps us improve, and we’re reviewing our order tracking and communication processes to ensure customers aren’t left in the dark.

Thank you again for bringing this to our attention—and for your patience.

Saanut 5/5 tähteä

Great customer service

Great customer service

7. elokuuta 2025
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Vastaus yritykseltä Envy Bathrooms

Thank you so much for your kind words! We're delighted to hear that our customer service made a great impression. We truly appreciate your support and look forward to helping you again in the future.

Saanut 5/5 tähteä

Fast delivery and the best price I…

Fast delivery and the best price I could find.

4. elokuuta 2025
Envy Bathrooms-logo

Vastaus yritykseltä Envy Bathrooms

Thanks so much for your kind words! We're thrilled to hear that our fast delivery and competitive pricing hit the mark for you. We work hard to offer great value and efficient service, so it’s fantastic to know it made a difference.

If you ever need anything else, we’re just a click away. Enjoy your new basin.

Saanut 5/5 tähteä

Very good price and delivery went well

Very good price and delivery went well. Can't fault the service. Thanks

28. heinäkuuta 2025
Envy Bathrooms-logo

Vastaus yritykseltä Envy Bathrooms

Thank you so much for your kind words! We're thrilled to hear you were happy with both the price and delivery. It's great to know our service met your expectations—your feedback means a lot to us.

Saanut 3/5 tähteä

It’s a pity orders can’t be placed over…

It’s a pity orders can’t be placed over the phone, that way things aren’t missed like legs being supplied separate to a bath.

28. heinäkuuta 2025
Envy Bathrooms-logo

Vastaus yritykseltä Envy Bathrooms

Thank you for your feedback — we really appreciate you taking the time to share your experience. We understand how frustrating it can be when an important detail like bath legs gets missed, and we're sorry for any inconvenience this caused. While we currently process orders online to ensure accuracy and efficiency, we’re always looking for ways to improve the experience and make things clearer.

Saanut 5/5 tähteä

Excellent service with a good product

Excellent service with a good product

22. heinäkuuta 2025
Envy Bathrooms-logo

Vastaus yritykseltä Envy Bathrooms

Thank you Roland, the Trojan range is really a very good choice and fit. We appreciate the feedback, and if we can ever help again, you know how to find us .

Saanut 5/5 tähteä

Quick delivery and good customer service

Quick delivery and good customer service

18. heinäkuuta 2025
Envy Bathrooms-logo

Vastaus yritykseltä Envy Bathrooms

Thank you Nina, thank you for allowing us to rectify the scratched Bottle Holder. We hope everything is satisfactory and looking beautiful.

Saanut 5/5 tähteä

Very helpful e mail communication

Very helpful e mail communication. Telephone not so good though. Twice cut off before being answered. Advise use email initially.

17. heinäkuuta 2025
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Vastaus yritykseltä Envy Bathrooms

Thank you for your feedback, apologises we have been having technical difficulties with our telephone line provides. We hope you are enjoying the Kudos range.

Saanut 5/5 tähteä

Good service

Delivered with a flaw to the cabinet. Responded immediately and delivered a replacement with no hassle.

10. heinäkuuta 2025
Envy Bathrooms-logo

Vastaus yritykseltä Envy Bathrooms

Thank you David, for your patience and understanding and allowing us to rectify. The Tavistock Marston range is and was a very good choice! We look forward to being able to assist in the future. Thanks again.

Saanut 1/5 tähteä

BEWARE: Make sure you don't have to return anything

Took them over a week to tell me that the toilet I ordered was out of stock, so I picked another one which they then took another week to deliver (only telling me on the day it was due).

The worst part though is that, because I had changed the toilet, the cistern no longer fit (which they hadn't bothered to tell me), so I had to return it.

Upon recieving it back they then refunded me MINUS 15% "administration fee"!!!

When I queried this they ignored me at first then pointed me to their Returns page where it was hidden under a tab labelled "Non-Returnable Goods / Administration Charges". who would ever look at that if they were returning something?!?!

Outrageous nickel and diming from a cheap, nasty, duplicitous company.

EDIT: As I suspected this "Administration Fee" is illegal (Consumer Protection (Distance Selling) Regulations 2000 Provision 14. and a law firm, Legal Vision setting it out in plain English on this page: Can Retailers Charge a Restocking or Admin Fee for Consumers Returning Goods?).

I contacted Envy Bathrooms with this information and they called me a liar and 'malicious' and refused to engage with me further. I'll now be contacting Citizens Advice to see how best to proceed.

27. kesäkuuta 2025
Envy Bathrooms-logo

Vastaus yritykseltä Envy Bathrooms

Section 14 states that On the cancellation of a contract under regulation 10, the supplier shall reimburse any sum paid by or on behalf of the consumer under or in relation to the contract to the person by whom it was made free of any charge, less any charge made in accordance with paragraph (5). Our terms and conditions are written by solicitors.

Saanut 5/5 tähteä

Good online experience

Good online experience, helpful delivery service direct from shop.

30. kesäkuuta 2025
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Vastaus yritykseltä Envy Bathrooms

Thank you Ian, we appreciate your time. The Kudos products really are a good choice! Happy Showering

Saanut 4/5 tähteä

Had the items but don't assume available = in their stock

Envy had the items I needed at a fair price. However be aware of the availability shown on the web site. It does not mean that they have it in their stock so delivery times may be longer that might be expected from the web shop. Customer service were responsive to my deliver enquiry.

26. kesäkuuta 2025
Envy Bathrooms-logo

Vastaus yritykseltä Envy Bathrooms

Thank you for your feed back, we do appreciate it. We offer our apologises for any delays you may have experienced.

Saanut 5/5 tähteä

Excellent customer service

Excellent customer service

23. kesäkuuta 2025
Envy Bathrooms-logo

Vastaus yritykseltä Envy Bathrooms

Thank you for your feedback, really appreciated! Always happy to help, hope the handles are handling well :)

Saanut 5/5 tähteä

Great price

My items were the best price I could find, arrived very well packaged and the delivery service was first class. Very happy, I’d definitely recommend.

20. kesäkuuta 2025
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Vastaus yritykseltä Envy Bathrooms

Thank you for your great review! very much appreciated. We hope you are enjoying the Tavistock Vanity unit, great choice! thanks again.

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