Good customer service easy talk to nice to have a uk based team you can actully talk to so for me il only ever deal with there scooters
Yritys on vastannut
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Katso, mitä arvostelun kirjoittajat sanovat
It’s arrived & it’s ( can I swear ) f*#k*#g unbelievable. My 22 year old son is so jealous so it looks like I have to buy him one. Thanks EnviroRides, super fast delivery, delivered with car... Näytä lisää
Bought the City pro Electric scooter and I am extremely happy with it. It goes up to 25mph and fast if going downhill. One thing I should say is the battery is slightly unpredictable, when riding it o... Näytä lisää
Purchased the F1 + pro and it was delivered very quicker in less than 48 hours uk, I have been in contact with customer services for advice and to resolve some issues and they have been helpful. The s... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
EnviroRides eScooter & eBike Experts | High Performance eTransport Specialists. At EnviroRides we take pride in our unrivalled customer and after sales services so that you can shop with total confidence. Free UK Next Day Delivery | Free Warranty | 0% Interest Free Finance
Yhteystiedot
46 County Square, TN23 1YE, Ashford, Yhdistynyt kuningaskunta
- 01233 557647
- help@envirorides.co.uk
- envirorides.co.uk
4,8
Erinomainen
669 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Better compatibility of components
Better compatibility of components, much better organisational skills with the wiring inside of the scooter. AND stronger metals for wheel hun rims
14. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä EnviroRides
Hello,
Thank you for your feedback.
For clarity, the eScooter in question was purchased second-hand and is one of our earliest models, released over four years ago. Because its components differ from our current models, the parts that were ordered, without contacting us first, were from a newer model and therefore not compatible.
Once we reached out to you directly, we were able to look into the details, provide the correct guidance, and fully resolve the issue. We’re happy to hear that you are now satisfied with the outcome, and we appreciate the updated review you’ve shared separately to reflect this.
We are currently working with Trustpilot to have this original review updated or removed, as it no longer reflects the resolved situation.
As always, we encourage customers with older or second-hand eScooters to contact us before purchasing parts so we can ensure full compatibility and avoid any inconvenience.
Regards,
EnviroRides
Amazing service
Amazing service. Ordered Monday and it came Tuesday. No problems with mine and it runs perfectly and smoothly
8. marraskuuta 2025
Fantastic!
My M1+ escooter arrived on time and in perfect condition. It was easy to complete it's set up, and the best bit trying it out. I was really impressed with the performance and build quality. I cannot fault Envirorides in any way. If this is their normal standard of service then I can recommend them 100%. Great Company fantastic service and most importantly an amazing product that represented fantastic value for money. Can't wait till my next ride !
1. marraskuuta 2025
Just needs holes for the wires
17. lokakuuta 2025
Fast scooter
Really good service and so helpful not one bad thing to say honestly definitely would recommend getting a scooter off them gd quality as well .
2. lokakuuta 2025
Fantastic company great scooter
Fantastic company great scooter. Absolutely brilliant with replacement parts sent out next day if not same day cannot rate them high enough
28. elokuuta 2025
Very good
This is the 4th scooter I purchased . I find the staff are very helpful and great for advice
23. syyskuuta 2025
Exceptional customer services go above…
Exceptional customer services go above and beyond. I will definitely be shopping for my parts and upgrades from here from now on. I’d Recommend EnviroRides to anyone who is looking to get a good deal even on spare parts!!
1. elokuuta 2025
Cooperative team and customer service…
Cooperative team and customer service responded very fast.
Thank you for support and understanding.
8. syyskuuta 2025
Very very helpful and always there if u…
Very very helpful and always there if u need help with something
11. elokuuta 2025
Brilliant service and product
9. syyskuuta 2025
Great customer service.
Great customer service.
Purchased the M1+ pro and it's so far been amazing.
3. syyskuuta 2025
Great communication more than happy to…
Great communication more than happy to answer any questions about their electric scooter products a positive experience
1. syyskuuta 2025
So where do I start I brought a scooter…
So where do I start I brought a scooter from these guys had a problem on the first day my charger blew up on first plug in . The guys were friendly when helping me trying to resolve the problem . Then I had problems setting up my tracker that still to this day will not work . The manual for the scooter was wrong told me to download the wrong app to whatbthe guys helped with again very friendly . Then it stated the scooters have a ip rating but they guys from the company state they don’t sell them with one but pictures on there website say different then I notice it’s not actually a solar p1 it’s a Chinese copy that are similar and then I notice there’s holes in the top set board that lead straight into the battery compartment what allowed moisture to build up in side the metal casing what has slowley rusted out connectors . They tried to argue that there’s no holes to what I gave up trying with the company then my motor siesed up and when i tried to reason with the company they wanted me to pay for the delivery for it to be returned and a new box for it Al a load of charged so I’m just going to save u all the trouble from buying these poor quality scooters I payed 1000 for a scouter of these guys and my 150 pound second hand ebike had outdone the scooter by miles . Don’t waste your money .
19. toukokuuta 2025
Vastaus yritykseltä EnviroRides
Hello,
Thank you for your review.
We are very sorry to hear of your dissatisfaction with your eScooter, but we do feel it’s important to provide future customers with the full context of your experience.
You did experience an issue with the charger, and although we were unable to determine the cause, we sent you a replacement within a few days of being notified. There were also complications with the tracking system, which we can only apologise for; the manual provided was printed before an app update, and we supplied you with the correct application once it became available.
Regarding the IP rating, most of our eScooters, including the P1+, are rated IP54 or above, meaning resistant to splashes but not waterproof. We clearly state that none of our eScooters are waterproof. You also mentioned the Solar P1, we would like to clarify that we are a separate business, selling different models under our own branding.
The claim that there are holes in the deck leading directly into the battery compartment is false, and we even provided you with images confirming this, which we did not receive a response to. When you contacted us regarding the motor seizing, the images you supplied clearly showed heavy rust inside the motor, which led to this. This unfortunately is not a manufacturing defect but a result of water ingress and improper maintenance, so it was not covered under warranty.
That said, we did confirm that any other issues falling under manufacturing defects would be assessed and repaired under our warranty. As outlined in our warranty policy, we cover the costs of collection, parts, and labour for genuine faults, but not return shipping costs, or parts damaged due to misuse, nor the cost of replacement packaging if the original box is discarded.
We always strive to provide the best possible service and product quality, but as with any e-vehicle, correct use and maintenance are essential for long-term performance.
Regards,
EnviroRides
F1 + Pro Electric Scooter is simply amazing!
I received my F1 +Pro Electric Scooter today and I have to say that I am blown away with every aspect of the scooter. The build quality is exceptional and the ride is sublime.
Their customer support is second to non and this was the reason why I had no hesitations in buying what turned out to be an excellent product.
Frank at Envirorides customer service was only a phone call away to answer all my injuries. He is very knowledgeable and professional, and went the extra mile. Thank you Frank!
I paid for my scooter before 10am and it was dispatched on the same day by FedEx and delivered the next day complete with tracking details so that I could to track my parcel from their delivery depot to my doorstep.
I have no reservations on recommending Envirorides not only for their excellent customer service but also for the quality of their products.
The F1+Pro is a power house! If you are looking for a scooter that delivers on raw power, long range, comfortable rides, the integrated GPS 4G SIM card supported tracker (offering complete peace of mind in the even of a theft knowing that your cherished investment will be found and recovered) and the very best customer service then look no further.
You can rest assured that you will not find a better premium scooter or brand in the UK. Trust me, I did my research and I can vouch 100% that your satisfaction will be guaranteed with Envirorides and their F1 +Pro Electric Scooter.
The F1 + Pro Electric Scooter and Envirorides excellent customer service deserves every bit of the 5 stars awarded.
3. syyskuuta 2025
Oma-aloitteinen arvostelu
Best custimer service you could ask for…
Best custimer service you could ask for nrillant company
25. elokuuta 2025
Fast easy delivery happy with the…
Fast easy delivery happy with the service great customer service team
22. elokuuta 2025
City pro scooter
I only had bought it yesterday and had it out twice and can say it’s a very good sturdy e-scooter very straight forward to build to
22. elokuuta 2025
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