Enginehawk Arvostelua 

410
TrustScore 4/5 tähteä

4,1

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 4/5 tähteä

I got myself a hawkeye leather jacket and it has been good overall. The one annoying issue I see so far is the sewing thread fraying all over in the seems and joints. I mitigate it by burning it in... Näytä lisää

Saanut 1/5 tähteä

Appalling company and not very good products and same for ruroc. Iv bought a predator hoodie, zips Broke and not that much wind protection. I bought an atlas 4 core ruroc helmet, only looks good the r... Näytä lisää

Saanut 5/5 tähteä

Easily the nicest and best quality jacket I've ever purchased. I got the renegade women's jacket for half price during the black Friday deal. Ordered on Tuesday night and received Friday afternoon. Ev... Näytä lisää

Saanut 5/5 tähteä

If you're currently reading reviews wondering whether you should get an Enginehawk jacket, you should already have your answer. Do it. Amazing styling, incredibly high quality materials, and somehow e... Näytä lisää

Yrityksen tiedot

  1. Suojavaatteiden toimittaja

Yrityksen kirjoittama

Enginehawk was born with the aim to revolutionize the motorcycle industry and completely redefine what motorcycle apparel can be. We want to help save lives, on and off the bike.


Yhteystiedot

4,1

Hyvä

TrustScore 4/5 tähteä

410 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,1

Kaikki arvostelut

(410)

0 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Looks Amazing Top Quality Construction

Despite the issues with DHL on the initial launch day order (keep your order under $800 before any discounts if ordering in the US) the support was top notch and while I hope they consider a different shipping partner in the future everything that Enginehawk did was great. The leather is great quality and construction by their Indonesian team is also excellent. Lots of cool little details and you can barely tell the armor is there but you know it will protect you if anything happens.

10. kesäkuuta 2021
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I got the predator

I got the predator. Ordered up a size based on what I normally wear versus what the website fitting guidelines had shown and I'm happy with what I ordered. The predator is naturally a bit difficult to get on and off but not the end of the world. The jacket is comfortable once on and the vents allow for plenty of cooling air flow while riding in the heat. Definitely wouldn't wear it sitting around in the sun, but once moving on the bike it's perfect. Also, the predator looks absolutely amazing. Couldn't be happier about that! And lastly the Enginehawk/Ruroc customer support team is fantastic. Keep up the great work!

10. kesäkuuta 2021
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Amazing jackets and great buying experience

I took a risk and bought 2 of the textile jackets, the Predator and the Raptor. Some overlap for sure but I couldn’t say no to an anorak moto jacket. I also got the Thermal Bomber and 2 packs each of the CE2 level armor to replace the CE1 level that shipped with the jackets. Most of my current gear is sporty and leather so I wanted something different from that but not really in the retro/cafe style that seems to be the most common alternative. Definitely a big risk given that I had never heard of the company before seeing previews of the gear online, and ordering from the UK with all the drama could cause if I needed to return something.

I was pleasantly surprised to find that everything came correctly as ordered given how many items I ordered and that all 3 of the clothing items were perfectly constructed. I didn’t find any loose seams which was a relief. Everything truly looked top notch. Changing out the armor was a simple task and the thinness of the Level 2 armor is great. Would’ve been nice to also get a Level 2 back protector but I have my own that I can wear if need be. The style is off the charts. Glad to see a new presence in the space and look forward to seeing how the future offerings develop. Might pick up the .50 Cal or Hawkeye. Would be great to see XS offered as a size.

Shipping was fast once it went out the door but there was a couple days delay from the time of order to that point. But considering that it came from the UK I can’t complain. Probably could have done themselves a favor without the “get it in 2 days!” claim. I reached out to customer service about it and they responded quickly and told me when it would go out (it did when they said it would), which was good for my peace of mind since I was excited to get everything. To be honest what killed me was the customs fees. Getting these available to additional retailers, like RevZilla, would be incredible in solving that issue.

I didn’t really pay attention to the hype videos beyond trying to get a better look at the jackets but they were kind of cheesy really hyping the paper. Details are great for sure and part of the package but paper is paper and the gear is what really matters. I suppose that’s influencer marketing for you. Not a big deal to me though.

All in all, I had a very positive experience with Enginehawk and look forward to seeing how the brand develops. Hopefully things improve for the other customers waiting on stock to replenish and those thinking of buying with some of the launch hype out of the way.

Happy riding!

9. kesäkuuta 2021
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

.50 CAL all day!

While I'm waiting on my Ruroc Atlas 3.0 and bike to arrive, I did manage to throw on my new Enginehawk .50 CAL jacket. Not only did that fresh leather hit the nostrils like brisk cold morning morning upper, but I managed to get my wife excited about my new look. Can't wait to put this thing to the test soon. In the meantime, walking around the house and neighborhood has me feeling like Jason Statham.

9. kesäkuuta 2021
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I was very reluctant to by any leather…

I was very reluctant to by any leather sight unseen. I asked many questions about returns and got the answers I was looking for but still nervous. When I received my Iron head shirt. I was impressed from the very beginning. I am 200lbs and 6ft. Slim waist and broad shouldered and ordered a large. The shirt fits great. I went and inspected every seam and stitch. Flawless craftsmanship and the leather quality is top notch. Can't wait to get some mileage on the thing and broken in. I will say some of the snaps where pretty tight at first, but with more use. I think this con will work itself out. I am very happy and would purchase from them again stress free.

9. kesäkuuta 2021
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Love this jacket

I ordered the Hawkeye UV, I love this jacket. The leather and overall quality feel amazing, and they look even better. Movement and fit are great as well. Absolutely no effort zipping up the jacket when you're wearing a hoodie, and the elastic back actually works. You can't really feel the sas-tec protection in the jacket when wearing it even though, it is in there. If you take the protection out you could wear the thing wherever you want with comfort. I have to say, I'm a big fan of Enginehawk (and Ruroc!).

9. kesäkuuta 2021
Oma-aloitteinen arvostelu
Saanut 3/5 tähteä

Enginehawk first impressions - okay

This is a review of my experiences when purchasing Enginehawk gear. I intend to post another review of Enginehawk apparel once enough time has elapsed for the clothing to be properly ride tested.

The good - the jackets seem generally well made. Some stitching had come undone on the cuff of one jacket before I even took it out on the road but it should be a small fix and I would rather get this re-sewn locally than go through the process of returning the jacket and having to wait for a replacement. The items are in the medium to high end category with prices to match (the cheapest being US$329 and the most expensive US$499). My textile jackets, while at the lower end of the price range, feel hard-wearing yet very comfortable and they fit me well. They are stylish and Enginehawk seem to have achieved their goal of producing items that look good both on and off the bike.

The bad - Enginehawk seem to be big on hype but don't always follow up on delivering the expectations of their customer base.
As part of the build up to the lauch of the apparel Enginehawk admins made a number of claims - for example that customers would receive next day delivery if ordering on launch day, or that there would be a fast and free returns service (Enginehawk jackets are only available online so prospective purchasers cannot try clothing for size before buying).
A few days after launch, with some customers having received their items but many still awaiting a dispatch email or others wanting to return an ill-fitting item and finding they were expected to pay the return shipping, Enginehawk admins attempted to respond to queries by firstly stating that what had been promised was next day dispatch and 48 hour delivery (yet this still did not fit with those awaiting a dispatch notice 3, or more, days after placing their order) and that returns would be 'hassle free.' A number of disgruntled Taskforce members then posted screen captures of the actual text stating 'next day delivery for all orders placed on April 27th' and the promise of 'fast and free returns' when prospective customers had asked "what if my jacket doesn't fit"? Admins then directed unhappy customers to email Enginehawk customer services with their complaints preferring to respond only to those who had received their items by telling them how great they looked in the photos of them wearing their apparel.
Level 2 armor - it seems an oversight on the Enginehawk website led to a description of the level 2 armor upgrade as including back armor. This was changed a few hours after launch but not before a number of purchases had been made. Again, Enginehawk admins responded to queries by stating that the level 2 armor pack contained only elbow and shoulder armor and that the level 2 back armor didn't even exist yet but would be available separately further down the line. Unhappy customers complained that this was not right and that it is an illegal practice to later alter the description of an item offered for sale. One of the Enginehawk admins then promised that if customers had bought the armor upgrade pack before the text was amended then Enginehawk would make good on that and supply the level 2 back armor, at no additional cost, once it is available. This declaration was not made widely known by Enginehawk in a formal announcement however and it was down to the Facebook group members to 'spread the word' themselves.
In the end I received my order two weeks after placing it (within 15 minutes of the much-hyped launch). Enginehawk customer services explained that demand had been so great on launch day that they had actually sold out and had to await new stock (yet the website was not able to cope with the speed of orders and had consequently shown items as available when they were already sold out).

The indifferent - Enginehawk is big on hype and customer experience but needs to concentrate more on the basics of customer service. An awful lot was made of the 'unboxing experience' but, at the end of the day, its just a printed cardboard box and Enginehawk branded paper. Enginehawk has created an enormously devoted following on the Taskforce Echo Hotel group. The company has done on good job in making these devotees feel a part of something (a 'revolution' against the motorcycle apparel industry). Basic customer service done reasonably well is deemed as 'out of this world.' (The company gets it wrong, the customer complains, the company puts it right. Basic, bare minimum, decent customer service that you'd rightly expect. Nothing more, nothing less.

Is this really the start of a revolution? Has Enginehawk really created a range of ground-breaking apparel?
Well, probably not. Time will tell if the jackets live up to the hype, which is something Enginehawk is undoubtedly good at.

9. kesäkuuta 2021
Oma-aloitteinen arvostelu
Enginehawk-logo

Vastaus yritykseltä Enginehawk

Hey! Thank you for the feedback, it means a lot, and we appreciate you taking the time to write such a comprehensive assessment!

As we are a new brand, we are still learning, growing and developing, and promise that the hiccups we had on initial launch, won't become a standard of our customer experience. We are aiming to massively improve both customer communication and the shipping process instantly, and have already implemented large changes to make the process better, so i hope future purchases will be much smoother!

Thank you for believing in us and investing in a small company, and I hope that we truly can spark a revolution. Please update us on how you feel with your jacket, and any thoughts you have after riding :)

Ride safe!

Saanut 5/5 tähteä

Iornhead

This jacket I got from them (iornhead leather jacket) is amazing! I love the fit and feel of the jacket. The double zipper helps a lot for comfort and also to get some airflow on hot days. The removable armor is super flexible and not even noticeable compared to other armored jackets. I would easily pay for another one in the future.

8. kesäkuuta 2021
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Hawkeye UV

Jest świetna jako kurtka motocyklowa jak również na codzień, ochraniacze są praktycznie nie wyczuwalne i jest bardzo wygodna w użytkowaniu. Wszyty w skórę oddychający materiał bardzo pomaga w upalne dni. Gorąco polecam. Marcin Kuczma

8. kesäkuuta 2021
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Awesome Jackets

I have been part of the TFEH since the beginning. Loved how we were able to help and suggest ideas on the jackets. The final outcome was awesome. They all are very nice. I bought the Ltd. Creme N Cookies, 50. Cal., Raptor, and the Thermal Bomber. They are very well made and comfortable. I am 6'2 and 215lbs and got an XL. Fits me perfectly. I am very happy with my purchase and suggest these jackets to everyone.

8. kesäkuuta 2021
Oma-aloitteinen arvostelu
Saanut 4/5 tähteä

The 916

I was lucky enough to receive the limited edition 916 inferno jacket, it arrived only 2 days after purchase which was a nice surprise, the jacket was boxed up nice and securely as well as visually appealing, though the jacket had some manufacturing flaws , the stitching by the zip had slightly came undone and a few threads at the back also had come undone, but nothing cosmetic wise was wrong , its a perfect match with my el diable berserker helmet

8. kesäkuuta 2021
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

My Hawkeye and Raptor jackets…

I ordered my Hawkeye and raptor jackets and they are amazing.. The quality of the leather is phenomenal and. Raptor is very solid jacket for cooler days. Super fast delivery, orderd on Tuesday morning and got it delivered by Thursday to New Jersey USA. I'm very very happy with my purchase. Great job enginehawk!!!

8. kesäkuuta 2021
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

50.Cal Top Feeling

Ich habe mir vor kurzem die 50. Cal Jacke gekauft und bin mega zufrieden. Der Versand lief schnell, aber das Packet musste dann erstmal einen Zwischenstopp beim Zoll machen. Design und Qualität sind top und für die Sicherheit ist gesorgt. Für den Einstieg mit den ersten Produkt kann man sich echt nicht beschweren.Ich muss auch den Kundensupport Loben, den die reagieren und helfen schnell. Würde immer wieder
Gerne bei Enginehawk/Ruroc kaufen.

8. kesäkuuta 2021
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Best Jacket I’ve worn

I was hesitant on ordering a jacket from these guys. I didn’t wanna spend that kind of money on a brand new unproven company. But I am glad I did, the raptor jacket is probably the best one I have ever put on. It is stylish and protective. Order to your size and it fits tight to your body as it should. It has good size pockets inside and out, and two large air vents in the arm pits that work amazing. Would I wear it on a 35 degree Celsius day? Not unless you wanna swim in your sweat. But would i trust it to protect me if I went down doing 120kph? Absolutely. It has a good weight to it, they definitely didn’t short on the build quality of these jackets. There isn’t a thing I would change about this jacket. Oh and the unboxing experience is something in itself, you can tell someone hand placed your order together and ensured you get your jacket in perfect condition.

8. kesäkuuta 2021
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Bad medium .50 Cal order experience

I ordered a medium .50 Cal with CE level two and a trucker hat within a couple hours of launch and didn't get a response or confirmation till a week later after I'd been charged, told me my jacket COULD be delayed due to supply and demand even though they were still in stock on the website? Then a week later I emailed customer support on the day the delay email told me my order would be shipped by and received a copy/paste of the email telling me my jacket could be delayed with nothing else to contribute or give atleast an update. Then a week after that I get an email saying my orders been shipped and only took 3 days to ship from UK to Utah, USA. My order didn't have my trucker hat or the CE level two armor upgrade that I ordered with the jacket.I love the jacket but over all disliked my experience with customer support and the misscomunication over all. Then my order didn't even come complete and I don't have any interest in contacting customer support or making another purchase, atleast for a while. Would not recommend buying any of Enginehawks products for a few months till the company works out internal issues.

8. kesäkuuta 2021
Oma-aloitteinen arvostelu
Enginehawk-logo

Vastaus yritykseltä Enginehawk

Hi there, we are so sorry for your experience, we appreciate it has been less than ideal. We received an incredibly high number of orders on launch, which led to real struggle to keep up with demand on our end. This has since been sorted and we have refined our processing systems to accommodate orders faster and with greater clarity :)

If you are still struggling on your order or need additional support, please get in touch via email at info@enginehawk.com and we can do our best to help you. Thank you for the support and I hope you like your jacket and ride safe :)

Saanut 5/5 tähteä

Worth it

I bought this the moment they came available because I love the idea of a thin hoodie that is still skid and impact certified. It was shipped very quickly. The pads seem non existent and the jacket itself is amazing quality. Feels of quality and looks phenomenal. I will say that I do think it is slightly overpriced but a small company new to the industry that is trying new things: worth it. I did also find a small part on one of the shoulder pad holders that was missing a stitch/torn but it does not effect aesthetics or anything else so I did not report it and just am living with it. Overall, I have had multiple people ask about the jacket and a couple possibly buying.

8. kesäkuuta 2021
Oma-aloitteinen arvostelu

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