Bought an outdoor WiFi dome camera. It's especially difficult to set up but got there in the end. When you playback the footage, you can only view at 1x speed which makes it ridiculously hard to revie... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Installed smart dimmer switches throughout my house 12no. after 2 years a couple of them started giving trouble. They would constantly dim up and down. After contacting Enerj a rep did call and give m... Näytä lisää
Excellent products easy to set up and fun to use. I have installed few strip lights and spot lights for decorative purpose in our children's room and patio created 2 different groups for each area. We... Näytä lisää
The recent purchase of floodlight & wireless switch was initially a trouble for our electrician but after conversation on phone with their support, everything worked pretty well. Controlling the light... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Kotiautomaatiojärjestelmät
- Elektroniikkalaitteiden toimittaja
- Elektroniikan tukkumyynti
- Valaisintoimittaja
- Valaisintukku
- Turvalaitteiden myynti
Yrityksen kirjoittama
At Ener-J, we all are passionate about technology, innovations and wholesale business and are working continuously on products that touch everyone’s life. Our goal is helping you save money, save energy and reduce your carbon footprint. With over 8 years’ experience in innovative products such as LED Lighting, solar energy and other carbon reduction products, ENER-J was created to take energy efficiency products to a new dimension, providing the very best in technology and innovative solutions and thereby making this world a better place to live in. Ener-J prides itself on giving honest and reliable advice to help you save money, reduce carbon and develop sustainable sources of energy. With the customer at the centre of everything we do, we find unique products that you really want but maybe never knew existed!
Yhteystiedot
Yhdistynyt kuningaskunta
- enerjsmart.co.uk
Ei ole vastannut huonoihin arvosteluihin
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Bought smart radiator that does not…
Bought smart radiator that does not work with voice assistant as advertised. Customer support is doing nothing to solve issue
Best After Sales Support
I am thoroughly impressed with Ener-J. They offer a fantastic range of products, and their commitment to customer satisfaction is evident. My family, who lives in UK, recently encountered an issue with a faulty unit, but the after-sales team provided an immediate resolution and handled the collection seamlessly. A special mention to Aishwarya from the returns team for his exceptional support. Keep up the excellent work, Team Ener-J!
Customer service number appears to be ads
Tried to call customer service as police gave me a video doorbell. On hold with a load of ads for their products.
Will probably disconnect doorbell as its driving me nuts
The stuff I got was ok
The stuff I got was ok , my main grip was the web page say spend another £ x and get free shipping ,I spent another 60 but no free shipping appears at checkout , I would be a bit weary of any company that uses dirty tactics
They have the best kinetic switches
They have the best kinetic switches, wide range of design options you can choose fromm.
Amazing products and superb customer…
Amazing products and superb customer service. Really happy with this brand
Doing business with Enerj is always a…
Doing business with Enerj is always a good experience not just the products but their after sales service is also excellent.
Amazing products and great service...
Got outdoor wall lights for my new home…
Got outdoor wall lights for my new home and really impressed
Good products line good customer service
Good products line good customer service
Dependable products with great support from ENER-J
We’ve had a very positive experience with ENER-J. From the initial enquiry through to delivery, everything has been smooth and well organized. Ordering is simple, timelines are clear, and the products arrive well packaged.
What really sets ENER-J apart is the support. The team is approachable, knowledgeable, and quick to respond, whether it’s technical guidance, product recommendations, or after-sales help.
Affordable smart
Simple to install affordable and fit for purpose
Great customer service and delivery
Purchased a few lights and they were delivered in a couple of days. Quality has mentioned
Really happy with purchase of my…
Really happy with purchase of my bathroom mirror panel. Absolutely gorgeous.
My smart toilet bidet works fine other…
My smart toilet bidet works fine other than for a broken hinge which another customer demonstrated on their video on youtube .
In hindsight, I will advise anyone not purchase a new smart toilet from any manufacture / supplier without a guarantee they can provide replacement parts or servicing should the machine fail.
The lack of after sales support for my model is stunningly inadequate given their initial expense and the cost of installing it by a professional.
DO NOT BUY FROM THIS COMPANY
DO NOT BUY FROM THIS COMPANY, because if the goods are faulty the customer service and response times are woeful and the tech support is amateurish at best.
Had a technical problem
Had a technical problem - Raj responded with written and video to show how to resolve
All done successfully
Raj - Many thanks to you
Needed Technical Support.
Needed Technical Support.
Raj investigated very quickly and came back with a solution (included a video to explain the process).
Solution was successful.
Thnaks Raj.
First Bidet had problem within 6…
First Bidet had problem within 6 months, had it replaced by the supplier only to completely break down again. Now have to have a new toilet installed as have two kids. No call back from tech support. Stay away from this company just shocking support 😡😡
Difficult to set up
i purchased a WI FI Smart Home Security Kit, it came nicely packaged although outer box had been opened and retaped together, not a great start, The product looks well made for the price and on the box it says "Easy and Quick Installation" This I found far from easy and quick. First of all the QR code on the installation keaflet was not working, so I downloaded an app from the app store, Trying to install and pair the camera just did not work, eventyally I managed to speak to someone in support who wanted me to watch a video, but trying to watch on my phone screen and switch to the app back and forth was not practical. Also the video was of poor quality and voice was very quiet, the video shows someone scrolling through various stages on a mobile phone but you cannot see the mobile phone scrteen properly. I was told earkier that the app I had downloaded was for a different camera and was given a link to the correct app YOOSEE.
Eventually I paired the camera by direct connection to my router, as all the other suggestions did not work, I have now got everything working but finding the options required on the app is not easy, and the fonts on the app are very very faint and difficult to read. I have set the alarm sensors on the time schedule and I hope its correct because the time zone is UTC+1. I worry that the alarm might be triggered outside of ht hours I have selected because of the UTC, then I hav the problem of scrolling through the app to silence it. My next issue is to add other users.
I suggest that this app is far from simple and not very user friendly. So overall I would not recommend this system unless you are very tech savvy.
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