Endless Guidance Arvostelua 

I still didn’t receive my parcel I contacted with them no response or refund. I ordered 3 weeks ago but still waiting. They’re scammers. Always pay through PayPal then you have refund. I paid with Apple Pay no refund. No response from them.

Awful experience with this company. I was sent a damaged lamp with a large hole in one side. Despite the company policy that they would pay return postage if damages were present, the seller refused a return label. I was asked to return the lamp myself. On doing this, the seller refused to refund the lamp or pay the return postage. Thankfully PayPal examined the photos and raised a case to achieve justice, reimbursing the postage themselves as the seller had refused. Please be very careful buying from this company!

I brought the heart shaped crystal for our anniversary present, was really pleased with it. Was a beautiful colour.

Quick efficient service. Item as described

It took nearly 3 weeks for this to arrive, despite coming from the UK.

A beautiful and different crystal, makes a lovely gift.

My order was gorgeous. The first one did not arrive and customer service were excellent in sending me a replacement which arrived in time for Christmas (it was a present). The present was very well received.

Awful quality of crystals, one of the stones I ordered was not sent, terrible customer service. DO NOT BUY THESE OVER PRICED CRYSTALS!!

The delivery was delayed, the quality of the goods are not as portrayed and there was an item missing from my parcel. I won’t be using you again

I believe the items are overpriced and not enough explanation regards what items are included. In the 1 cracker (I was expecting 6 but that was my misreading of what was being offered) was a chunk of wood, no idea why it was there or if there was any significance to it? I was also expecting 6 items in the cracker where there were only 3! The items I did get are nice enough but not equating to what I paid, even at a discounted clearance price, and unfortunately I'm not able to share them with friends at the dinner table, which was why I thought I was getting 6 crackers.

My friend loved the gift I got her. Great value, unique and gorgeous.

Purchased through E-Bay, clear communication with Megan who was extremely helpful. I gave them an idea of what I wanted and they delivered. Absolutely stunning lamp.
Thank you!!

Lovely item which arrived quite a lot later than expected, but seller provided helpful updates whilst it was crawling through the second class postal system and when it did arrive, it did not disappoint!

Ordered a crystal candle holder a month ago. No package yet. No proof of delivery. Apologetic emails but no actual action. Very poor delivery and customer service. More fool me for not reading this review thread beforehand.

It seems Endless Guidance have problems with fulfillment and delivery. The product, when eventually it arrived, was lovely.
Note for Endless Guidance: please check delivery address is complete and matches that given on order!

This is the second XL Himalayan lamp we have purchased from Endless Guidance. Both are absolutely stunning, a real focal point for our well-being space. Excellent customer service throughout, thank you Megan & Team!

I tried to cancel and get a refund as it’s taken ages. They said it was on its way, but still nothing.

Still have not received our order - no update on despatch. Poor customer service

After a long and difficult process to contact Endless guidance finally managed to get them to reply, waited about 2 weeks for the parcel to actually arrive. Ordered a selenite large tower which arrived with large parts of the crystal broken off the main part and the bag was full of dust from the crystal, overall disappointing service. I would avoid in future buying from here 100%

Sadly still waiting for a refund from this company that they promised in March. Communication really lets this small business down...