Второй раз уже заказываю трансфер на данном сайте. Оплачиваю полностью сразу в рублях, что очень удобно. Всем кому не рассказывала о заказе на сайте, удивляются низким ценам, у нас вышло примерно 44$... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Heute um 13 Uhr mit dem Flugzeug in Doha angekommen, aber der gebuchte Transfer mit intui Travel transfer zum Hotel erfolgte nicht, da kein Fahrer erschien trotz 70 Minuten warten am Gateausgang. Die... Näytä lisää
Yritys on vastannut
Order number: INT-3394159 Потрясающий сервис. Водитель приехал вовремя, нашёл нас, помог с посадкой в микроавтобус, рассказал и показал всё необходимое на время поездки - вода, вайфай, мультфильмы на... Näytä lisää
Yritys on vastannut
Сегодня приехали в Турцию. Воспользовались этим трансфером. Все просто супер! Еще в Москве, сотрудник связался, все объяснил подробно с видео инструкцией, отслеживали рейс. Машина мини вен Мерседес, в... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Intui is a global marketplace for airport transfers and ground transportation. We connect travellers with trusted local transport providers, offering private cars with drivers, shuttle buses, and meet-and-greet services in over 175 countries. Book your transfer: http://en.intui.travel Affiliate program with 10,200+ travel agencies: https://partner.intui.travel/en Trusted network of 5,000+ transport companies: https://fleet.intui.travel
Yhteystiedot
Eastcastle House 27/28 Eastcastle Street , W1W 8DH, London, Yhdistynyt kuningaskunta
- +44 2037 780 157
- support@intui.travel
- en.intui.travel
3,7
Keskitasoinen
487 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
The company doesn't take a…
The company doesn't take a responsibility for the service provided.
You are on yourself, they only connect and take a fee. Response time is bad. The feeling that if they could find a way not to serve you they will do.
Update:
Order number: INT-3035279
Update 2:
Possibly basing on this comment the refund finally was issued without additional explanation.
To be honest I put 3 instead of 1 start.
Still the company behavior below my expectations for a good provider that I can count on.
22. joulukuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Intui.travel transfer
Good afternoon, Dmitry Lei,
Thank you for informing us about this.
Such situations are extremely rare.
We want to understand the incident.
In order to clarify the circumstances and reasons on what happened, we also need information from you.
Please clarify your reference number by sending this information to the email support@intui.travel
As soon as we receive information from you, we will open the claim and conduct an investigation.
Intui.travel is a search service for transfers. We are not a carrier company.
But we provide support and conduct proceedings on this case for our part and inform you of the decision.
We are committed to high quality services of selected system. Our company makes every effort to make the service better.
We wait for information from you.
Sincerely,
Intui.travel transfer
----------
Update:
Good afternoon, Dmitry Lei.
Upon receiving more complete and detailed information from you, we have initiated a re-investigation of the incident.
We got a response to our requests from the transport company with a positive decision in your favor.
You were refunded in full.
We draw your attention,
Intui travel is a transfer search service. We are not a carrier company.
On the part of Intui, all necessary actions were taken to make a fair decision on this incident.
The answer with the solution has been sent to your e-mail.
We are committed to high quality services of selected system. Our company makes every effort to make the service better.
We sincerely regret that this incident took place.
Sincerely,
Intui.travel transfer
Good overall, but communication difficult.
I made the booking and was to meet another person at Casablanca airport whose flight was arriving after mine. The driver made contact with me at time of plane landing and i told him i was waiting for the other person to come out. The luggage collection was very slow and the driver kept on ringing me. When we finally came out, i rang him and we could not find him. We must have been half an hour going between the 2 possible exit doors before he finally turned up. The guy was nice and brought us to destination.
10. tammikuuta 2023
Vastaus yritykseltä Intui.travel transfer
Dear Berty Jean Yves,
Thank you for your feedback.
We have forwarded your information to the transport company.
Please be advised, that the company intui.travel is online transfer booking service for searching and booking transfers by carrier companies.
We hope that you will put your confidence in us and will use again our online transfer booking service in the future.
Greetings,
Intui.travel transfer
Sizinle çalışmak istiyorum,transfer…
Sizinle çalışmak istiyorum,transfer yapıyorum
12. tammikuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Intui.travel transfer
Dear Ugur Uyanıker,
Please write to our email supply@intui.travel.
Our manager will contact with you.
Greetings,
Intui.travel transfer
highly recommended
despite a significant flight delay, the driver waited and made the journey
11. joulukuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Intui.travel transfer
Dear Frank Moik,
Thank you for your feedback and your high mark on the quality of our work.
We are glad to hear that our service was highly appreciated by you.
We will be happy to see you again on our website for your new trip.
You are welcome!
Greetings,
Intui.travel transfer
Vastaus yritykseltä Intui.travel transfer
Dear Jeff,
Thank you for your feedback, we are glad to hear that our service was highly appreciated by you.
We will be happy to see you again at our website for your new trip.
You are welcome!
Greetings,
Intui.travel transfer
Excellent service, availability and kindness of the staff.
Driver not present upon arrival at the airport; called the company, problem solved immediately, even though I didn't speak English well: I was sent a message in Italian, telling me that a driver would arrive within 20 minutes and that if not, or if I wanted to take a taxy immediately, I would be been refunded. The driver arrived after 10 minutes!
Upon return, the driver was present in front of the hotel already 15 minutes before the requested time!
30. joulukuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Intui.travel transfer
Dear Guerino Valerio Di Giandomenic,
Thank you for your feedback, we are glad to hear that our service was highly appreciated by you.
We will be happy to see you again at our website for your new trip.
You are welcome!
Sincerely, Intui.travel transfer
Vastaus yritykseltä Intui.travel transfer
Dear Ian James,
Thank you for sharing your experience with us, we are glad to hear that.
We will be happy to see you again at our website, you are welcome!
Best regards,
Intui.travel transfer
Very reliable
Very good experience and always on time. I had booked four trips and everyone was excellent.
2. joulukuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Intui.travel transfer
Dear Markus,
Thank you for your feedback, we are glad to hear that our service was highly appreciated by you.
We will be happy to see you again at our website for your new trip.
You are welcome!
Greetings,
Intui.travel transfer
cattiva esperienza da evitare…
cattiva esperienza da evitare assolutissimamente siamo stati lasciati per strada alle 4 di mattina non sono venuti a prenderci due trasfer dall'hotel galleria italiana di Breslavia all'aeroporto copernico di breslavia e vi consiglio di muovervi con app uber efficientissimi ci hanno salvato e portati in aeroporto velocemente e con pochi soldi
9. joulukuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Intui.travel transfer
Caro Illuminato Senior,
Ci scusiamo per l'inconveniente.
In base al Contratto con l'utente è possibile presentare un reclamo contro la società di trasferimento per questo ordine.
Si prega di inviare il reclamo al centro assistenza clienti customer@intui.travel con prove.
Una richiesta di informazioni è stata inviata alla tua e-mail.
Non abbiamo ottenuto alcun argomento per il trasferimento eseguito dal tuo.
Non appena riceviamo informazioni da te, apriremo il reclamo e condurremo un'indagine.
Intui.travel è un servizio di ricerca per i trasferimenti. Non siamo una compagnia aerea.
Ma forniamo supporto e conduciamo procedimenti su questo caso da parte nostra e vi informiamo della decisione.
Siamo impegnati in servizi di alta qualità del sistema selezionato. La nostra azienda fa ogni sforzo per rendere il servizio migliore.
Apprezziamo la vostra fiducia dimostrata alla nostra azienda.
Aspettiamo informazioni da voi.
Sinceramente,
Intui.travel trasferimento
Very good service
Very good service; all worked perfectly
6. marraskuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Intui.travel transfer
Dear Matteo,
We are glad to hear that you liked the received transfer service!
Thank you for your higher evaluation of our services.
We will be happy to see you again at our website for a new travel experience, you are welcome!
Best regards,
Intui.travel transfer
Vastaus yritykseltä Intui.travel transfer
Dear Alan,
We are glad to hear that you liked our service!
Thank you for sharing your experience with us.
We will be happy to see you again at our website for a new travel experience, you are welcome!
Best regards,
Intui.travel transfer
Best team
More than secure seriously and great professional team.
Every service thay offer... full service you win.
Normally best price with max security 👌👌
2. marraskuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Intui.travel transfer
Dear Toncetonce,
Thank you for sharing your experience with us, we are glad to hear that.
We will be happy to see you again at our website for a new travel experience, you are welcome!
Best regards,
Intui.travel transfer
Vastaus yritykseltä Intui.travel transfer
Dear Margie D,
Thank you for sharing your experience with us, we are glad to hear that.
We will be happy to see you again at our website, you are welcome!
Best regards,
Intui.travel transfer
your driver turned up 1 hour late
your driver turned up 1 hour late , no excuse given and vehicle was smelly and old.
7. lokakuuta 2022
Vastaus yritykseltä Intui.travel transfer
Dear Richard Fraser,
We apologize for the inconvenience.
According to the User Agreement you can file a claim against the transfer company for this order.
Please, send your claim to the customer support center customer@intui.travel with evidence.
A request for the information was sent to your e-mail.
We did not get any arguments for the performed transfer from you.
As soon as we receive information from you, we will open the claim and conduct an investigation.
Intui.travel is a search service for transfers. We are not a carrier company.
But we provide support and conduct proceedings on this case for our part and inform you of the decision.
We are committed to high quality services of selected system. Our company makes every effort to make the service better.
We appreciate your trust shown to our company.
We wait for information from you.
Sincerely,
Intui.travel transfer
The driver started the communication…
The driver started the communication via WhatsApp a day before arrival.
Which was very convenient.
He was in time at airport, clean car and helped with the luggage.
Thank you
13. lokakuuta 2022
Vastaus yritykseltä Intui.travel transfer
Dear Denis Drogaykin,
Thank you for your feedback, we are glad to hear that.
We will be happy to see you again at our website, you are welcome!
Best regards,
Intui.travel transfer
Brilliant service
First time in a new country and was totally put at ease, my driver was incredibly polite and lovely to talk to.
31. elokuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Intui.travel transfer
Dear Jo,
Thank you for your feedback and your high mark on the quality of our work.
We are glad to hear that our service was highly appreciated by you.
We will be happy to see you again on our website for your new trip.
You are welcome!
Greetings,
Intui.travel transfer
Vastaus yritykseltä Intui.travel transfer
Dear Lcb,
Thank you for your feedback, we are glad to hear that you highly appreciated the simplicity and convenience of the site.
We wish you a good trip!
You are welcome at our website for new trips!
Greetings,
Intui.travel transfer
Awful
Awful, mixed up pick up time and destination arrival time. Driver didn't turn up and when contacted thought he was picking up much later, he was over an hour away so he suggested we would have to source another taxi. This cost €150. Requested a refund for non service but every time I sent emails, they rejected them as spam. Now massively out of pocket and no obvious way to get our money back. Don't use them.
I note your response, you did email me but when I reply, as I stated, my email is rejected as spam, I did reply with the information you requested the same day. Provide a contact where I can deal with you.
7. syyskuuta 2022
Vastaus yritykseltä Intui.travel transfer
Good afternoon, Chadders,
Thank you for informing us about this.
Such situations are extremely rare.
We want to understand the incident.
In order to clarify the circumstances and reasons on what happened, we also need information from you.
From our side, the information was sent to your e-mail with request to clarify the details of the incident. You did not reply.
We still expect information from you.
Intui.travel is a search service for transfers. We are not a carrier company.
But we provide support and conduct proceedings on this case for our part and inform you of the decision.
We are committed to high quality services of selected system. Our company makes every effort to make the service better.
We wait for information from you.
Please send information to the customer support center customer@intui.travel.
Sincerely,
Intui.travel transfer
Terrible service!
Terrible service!! Never again!!
Party of 3 got on the bus 59 at the airport on Tuesday 23rd. We were approximately 22 guests. Every single guest got dropped off at the hotel main entrance. We were the last ones to be dropped off (and no issue with that) but were literally abandoned at a roundabout with a distance of 200m from our hotel entrance. We had carryon bags and bag packs with us. On top of this we could not find our hotel entrance and were lost. This is totally unacceptable!!!!
23. elokuuta 2022
Vastaus yritykseltä Intui.travel transfer
Hello,
Thank you for your feedback, it is much appreciated for us.
Yes, we confirm that the shuttle bus does not operate at private addresses, villas, apartments, or mini-hotels. The shuttle bus makes its stops at main hotels or at the nearest public bus stop closest to your accommodation.
This is the ubiquitous principle of the operation of group transfers by shuttles from/to airports around the world.
To have more comfort and flexibility we can recommend booking a private transfer service.
We will be happy to see you again at our website, you are welcome!
Greetings,
Intui.travel transfer
Vastaus yritykseltä Intui.travel transfer
Dear Francis,
Thank you for your feedback, we are glad to hear that our service was highly appreciated by you.
We will be happy to see you again at our website for your new trip.
You are welcome!
Greetings,
Intui.travel transfer
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