EMMIOL Arvostelua 

1 609
•
TrustScore 2.5/5 tähteä

2,5

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 2/5 tähteä

I recently purchased two dresses and the site was misleading because I thought that the items were from the USA. When they arrived the fit was good but the fabric was not as portrayed on the website.... Näytä lisää

Saanut 1/5 tähteä

I tried repeatedly to exchange tops for different colors- no luck, no exchange policy! Then, I asked for a refund- again no refund! They suggested I donate them! I spent $147.99 was supposed to get a... Näytä lisää

Saanut 1/5 tähteä

DO NOT ORDER FROM THIS COMPANY! The dresses I ordered were not the same style as those online. They were poorly made, with off-grain fabrics. They did not have the back elastic, and looked horrible. I... Näytä lisää

Saanut 5/5 tähteä

I recently got a pair of pants from Emmiol, and I couldn’t be happier! They’re super comfortable and fit just right. The material feels durable yet lightweight, perfect for all-day wear. I love the st... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Vaateliike
  2. ja myös
  3. Miestenvaateliike
  4. Naistenvaateliike
  5. Streetwear-kauppa

Yrityksen kirjoittama

Emmiol is your go-to online brand for street-inspired, vintage-inspired, and trendy clothes. We bring you the best quality clothing and accessories to create your style and personal brand, with a focus on sustainability. Be our emmiolgal and get your wardrobe to freshen up now.Check out our vintage & retro clothing in a variety of styles and variations, including y2k denim, 90s style, fairy grunge, indie, dark academia. No matter the season, we've got you covered. Step into the perfect aesthetic fashion with jeans, camis, baby tees, oversize hoodies, kitsch accessories, and so on. We are passionate about fashion, our business, and the role we can play in the broader industry. We expect to constantly reduce our environmental impact, conserve natural resources and contribute to a more sustainable future. Emmiol Green Day is celebrated on the 24th of each month. For every item sold that day, we donate $0.1. By donating to One Tree Planted by planting trees, we reduce our environmental impact as much as possible and become carbon-neutral.


Yhteystiedot

2,5

Välttävä

TrustScore 2.5/5 tähteä

2 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

Ei ole vastannut huonoihin arvosteluihin

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

2,5

Kaikki arvostelut

(1 609)

35 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

This is disgusting company

This is disgusting company. It is so fake. I hate it so much. Do not buy from these scumbags.

7. heinäkuuta 2024
Oma-aloitteinen arvostelu
EMMIOL-logo

Vastaus yritykseltä EMMIOL

Hi there, we are so sorry to bring you an unpleasant shopping experience! As you mentioned that this item doesn't fit you well, we do apologize for the inconvenience. Any problem will be solved with a happy ending if you are willing to give us the chance to communicate with you. We replied to you and please check your email. We are sincerely sorry for the inconvenience caused.

Saanut 1/5 tähteä

Do not buy from this company

Do not buy from this company, I have had nothing but problems, first they did not put the correct address on the parcel, this had to be updated, and I had to organise re delivery from Royal Mail, when I finally got the item after waiting 2 months, they have sent 2 of the wrong dresses. Contacted them and they are claiming it’s not my parcel, even though my name is on the parcel, which I took a picture of to them, and they are still denying it’s my parcel and that they have sent the wrong items. Completely unhelpful

5. heinäkuuta 2024
Oma-aloitteinen arvostelu
EMMIOL-logo

Vastaus yritykseltä EMMIOL

Hi there, we are so sorry to bring you an unpleasant shopping experience! We will check if the local carrier put the face sheet on the wrong package. We will send you a new package after we find out the problem. We replied to you and please check your email. Sincerely sorry for the inconvenience caused.

Saanut 1/5 tähteä

This companies customer service did not…

This companies customer service did not help me one bit in returning my item I ordered I will not be ordering from them again. Do Not recommend unless you don’t care about returning things.

12. helmikuuta 2024
Oma-aloitteinen arvostelu
EMMIOL-logo

Vastaus yritykseltä EMMIOL

Hi there, we are so sorry to bring you an unpleasant shopping experience! As you mentioned that this item doesn't fit you well, we do apologize for the inconvenience. Any problem will be solved with a happy ending if you are willing to give us the chance to communicate with you. We replied to you and please check your email. We are sincerely sorry for the inconvenience caused.

Saanut 1/5 tähteä

I never got my jumpers and they…

I never got my jumpers and they wouldn’t give me a refund or a replacement and this has been going on since May 24. All they keep saying is check with Royal Mail which I have and my ring doorbell and they still keep saying check with royal mail

26. huhtikuuta 2024
Oma-aloitteinen arvostelu
EMMIOL-logo

Vastaus yritykseltä EMMIOL

hi there, according to the tracking information, the package was delivered on May,17,2024 with tracking number WG420***541GB. If you haven't received the package, we suggest you contact Royalmail and quote them your tracking number for this issue. We have sent you an email, please check it. Sorry for the inconvenience caused.

Saanut 1/5 tähteä

Lori’s service is beyond woeful

After waiting over 20 days for my order, despite my account being debited immediately, I’ve since sent over 40 emails to their customer services and IG team via DM, I’ve had to await 48 hours minimum for a response, only to be utterly fobbed off. Furthermore, there’s no telephone number to call!
This company is fraudulent, unprofessional and totally unacceptable, I’ve never once experienced any of the staff taking ownership of resolving this appropriately or demonstrating empathy, let alone going the extra mile to highlight the importance of customer satisfaction to me. I’ve been inundated with false promises, I still don’t have my item, tracking for said item or any knowledge of its whereabouts. Initially I was being told my order wasn’t successful, then after proving this wasn’t true (by providing screenshots of bank statements and sales receipts), they then advised me all had been successful, yet the problem now is an incorrect delivery address, I would then reply with the correct address (Same as on original order), then have to wait another 48 hours, then after apologising, they instructed me 5 days ago, I can now expect to receive my order, without honouring any enhanced courier option as a gesture of goodwill, to resolve any delay. Today I received another message stating: Sorry to tell you that because we require that we must provide customers with the best quality products, and the quality of this batch of products does not meet our requirements after inspection, we have asked the factory to redo it, and now the new products are on the way to the warehouse. Would you like to give us some more time so that we can provide you with better products?

I could continue, but I don’t wish to harbour this negativity inflicted on me any longer…. DO NOT WASTE YOUR TIME OR EFFORT WITH THIS COMPANY!

21. kesäkuuta 2024
Oma-aloitteinen arvostelu
EMMIOL-logo

Vastaus yritykseltä EMMIOL

Hi there, sorry for the delay. Your order has been shipped with tracking number 3A5V***743146, Please allow it 2-5 business days for the initial acceptance scan and tracking update. We have sent you an email, please check it. Sorry for the inconvenience caused.

Saanut 4/5 tähteä

clothes were good quality and so cute!

clothes were good quality and so cute!! shipping took a while but that’s my only complaint, would definitely buy from emmiol again

1. toukokuuta 2024
Oma-aloitteinen arvostelu
EMMIOL-logo

Vastaus yritykseltä EMMIOL

We appreciate your business and we are happy to hear that you enjoy our services and products. Believe us! We will continue to make wonderful products. Have a nice day.

Saanut 1/5 tähteä

Do not order

Do not order. I spent over $200 which means I should’ve gotten my order within 5-10 days but didn’t. Was given no order number, tracking or any confirmation that I even placed the order which made me very nervous. When they arrived, I couldn’t even tell what was supposed to be what from the things I ordered because the items didn’t look like the pictures. One of the jeans they sent me had no hole for the clasp to go through. Sizing is really weird. Customer service will not help you with anything, whether it’s tracking, returns, etc. so if anything goes wrong you just have to deal with it. Save your time and money.

Edit: I don't know how to reply to the Emmiol comment, but like I very obviously said, I was given no order number or any confirmation at all. It asked for my phone number when I placed the order and that's it. Since then, there has been no communication via my phone number so I'm not sure what to tell you.

11. kesäkuuta 2024
Oma-aloitteinen arvostelu
EMMIOL-logo

Vastaus yritykseltä EMMIOL

Hi there, we are so sorry to bring you an unpleasant shopping experience! As you mentioned that this item doesn't fit you well, we do apologize for the inconvenience. Any problem will be solved with a happy ending if you are willing to give us the chance to communicate with you. Could you tell us your order number? We will check your email and try our best to solve the problem. We are sincerely sorry for the inconvenience caused.

Saanut 5/5 tähteä

Lovely experience with this company

Lovely experience with this company! They have such unbelievable unique items and clothing! The product designs and the product itself is so cute and worth it! They have so many options for all users with different styles, as well as options for comfortability! Different fabrics, different designs that’ll never make you feel bored. There is always something new, cute and unique to find! I would totally recommend others to purchase from this store!

7. kesäkuuta 2024
Oma-aloitteinen arvostelu
EMMIOL-logo

Vastaus yritykseltä EMMIOL

We appreciate your business and we are happy to hear that you enjoy our services and products. Believe us! We will continue to make wonderful products. Have a nice day.

Saanut 5/5 tähteä

These Star preint jeans are absolutely…

These Star preint jeans are absolutely perfect. Get them. I’ve seen them on Pinterest a lot and looked for them but this is the most trustworthy site I’ve found.

7. kesäkuuta 2024
Oma-aloitteinen arvostelu
EMMIOL-logo

Vastaus yritykseltä EMMIOL

We appreciate your business and we are happy to hear that you enjoy our services and products. Believe us! We will continue to make wonderful products. Have a nice day.

Saanut 5/5 tähteä

I made this purchase for my kid

I made this purchase for my kid. She love everything she bought. Order arrived as expected time.

14. toukokuuta 2024
Oma-aloitteinen arvostelu
EMMIOL-logo

Vastaus yritykseltä EMMIOL

We appreciate your business and we are happy to hear that you enjoy our services and products. Believe us! We will continue to make wonderful products. Have a nice day.

Saanut 5/5 tähteä

Orderd a beautiful belt

I ordert a belt and it was more beautiful than what i looked on the site and overall stuning

12. toukokuuta 2024
Oma-aloitteinen arvostelu
EMMIOL-logo

Vastaus yritykseltä EMMIOL

We appreciate your business and we are happy to hear that you enjoy our services and products. Believe us! We will continue to make wonderful products. Have a nice day.

Saanut 4/5 tähteä

Nice Jean jacket got it today

Nice Jean jacket got it today

5. kesäkuuta 2024
Oma-aloitteinen arvostelu
EMMIOL-logo

Vastaus yritykseltä EMMIOL

We appreciate your business and we are happy to hear that you enjoy our services and products. Believe us! We will continue to make wonderful products. Have a nice day.

Saanut 4/5 tähteä

I love the clothes and designs

I love the clothes and designs, just a warning to check the sizing. As a small girl, the pants can be a little to big sometimes. But again the clothes are super cute.

21. toukokuuta 2024
Oma-aloitteinen arvostelu
EMMIOL-logo

Vastaus yritykseltä EMMIOL

We appreciate your business and we are happy to hear that you enjoy our services and products. Believe us! We will continue to make wonderful products. Have a nice day.

Saanut 1/5 tähteä

Do not buy from them

Do not buy from them! I ordered a top which was miles too small from the size I ordered. I asked to send back, they have offered 10 percent refund then 30 percent. I explained it is no good and want to return. They want me to return to China which is too expensive to send back to. I have had to chase them and threaten them with action until they replied. It took a long time to receive the item.
I want to send back to an address in the UK.
AA240519132058198506 Supply an address in the uk. If you want to sell in the uk then there should be an address in the UK. The item was but as the photo. It was smaller than it looked and described. Hence why I need to return for refund.
It will be £18.10 to pay back to China. The item was £31.40 so over half would be on postage.
Offered 30% refund. Roughly £9 refund!
Apparently PayPal are aware of this scam but hands are tied. Going to consumer programmes to highlight this.

5. kesäkuuta 2024
Oma-aloitteinen arvostelu
EMMIOL-logo

Vastaus yritykseltä EMMIOL

Hi there, we are so sorry to bring you an unpleasant shopping experience! As you mentioned that this item doesn't fit you well, we do apologize for the inconvenience. Any problem will be solved with a happy ending if you are willing to give us the chance to communicate with you. Could you tell us your order number? We will check your email and try our best to solve the problem. Sincerely sorry again for the inconvenience caused.

Saanut 1/5 tähteä

I ordered 4 articles of clothing and…

I ordered 4 articles of clothing and only two came. They sent emails saying things were out of stock and pick something else. I kept asking for a refund instead and no response. This has been going on for months! Do not buy things from this site!

Update: I received an email saying they would send a refund in 5-15 business days with a request to change my negative review. I did not change it and I did not receive the refund. I contacted them again and was told they would prioritize my refund. When I told them if the refund wasn’t issued by today, I would dispute it with the bank with the email they sent detailing my refund as evidence. Miraculously, I had my refund within 24 hours.
The first time I disputed the charge with my bank, they sent proof a package had been delivered (it had with 2 of the 4 items) which you can’t tell what is in there. It took 3 months and a lot of work to get the refund. This place is a scam.

30. maaliskuuta 2024
Oma-aloitteinen arvostelu
EMMIOL-logo

Vastaus yritykseltä EMMIOL

Hi there, we are so sorry to bring you an unpleasant shopping experience! We have refunded the rest of the 2 items, the refund typically takes 5-15 working days to appear in your bank account, please check your invoice to confirm at that time. Please feel free to contact us via email if you have any further questions. We're always here to help.

Saanut 5/5 tähteä

The jeans looked even better in person

The jeans looked even better in person. Helped me make a few new outfits with them

31. toukokuuta 2024
Oma-aloitteinen arvostelu
EMMIOL-logo

Vastaus yritykseltä EMMIOL

We appreciate your business and we are happy to hear that you enjoy our services and products. Believe us! We will continue to make wonderful products. Have a nice day.

Saanut 5/5 tähteä

The pants i ordered are in great shape

The pants i ordered are in great shape. I ordered the wrong size but that was bad on my part and i will definitely be ordering more from this store.

15. toukokuuta 2024
Oma-aloitteinen arvostelu
EMMIOL-logo

Vastaus yritykseltä EMMIOL

We appreciate your business and we are happy to hear that you enjoy our services and products. Believe us! We will continue to make wonderful products. Have a nice day.

Saanut 5/5 tähteä

The item i ordered was well packaged…

The item i ordered was well packaged lovely item very happy with the jumper so soft

2. toukokuuta 2024
Oma-aloitteinen arvostelu
EMMIOL-logo

Vastaus yritykseltä EMMIOL

We appreciate your business and we are happy to hear that you enjoy our services and products. Believe us! We will continue to make wonderful products. Have a nice day.

Saanut 5/5 tähteä

Comfortable

Great purchase for the price. The hat was cute and comfortable affordable and stylish.

29. toukokuuta 2024
Oma-aloitteinen arvostelu
EMMIOL-logo

Vastaus yritykseltä EMMIOL

We appreciate your business and we are happy to hear that you enjoy our services and products. Believe us! We will continue to make wonderful products. Have a nice day.

Saanut 5/5 tähteä

Ordered two items

Ordered two items. They both came quickly. Both were nice quality. Sizing was accurate

23. toukokuuta 2024
Oma-aloitteinen arvostelu
EMMIOL-logo

Vastaus yritykseltä EMMIOL

We appreciate your business and we are happy to hear that you enjoy our services and products. Believe us! We will continue to make wonderful products. Have a nice day.

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