The products are all completely gorgious,beautiful designs and of great quality. They arrive beautifully packaged and it's always such a pleasure to unwrap them. The sales are fantastic and that's whe... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I just received only one paket of two, and many objets brokens, because of very bad packaging: 2 Vegetable garden tomatoes médium pasta bowl 1 vegetable garden artichoke médium pasta bowl 1 blu... Näytä lisää
Yritys on vastannut
I could easily follow the ordering 😊 The mugs were great and price was ok too My family loved receiving them 😊 I’m keeping my eye on website for more gifts and birthday presents! Sensibly wra... Näytä lisää
Yritys on vastannut
I had a good experience with the refund team as twice a bowl I had ordered was damaged during transit and the team very kindly dealt with the problem and refund both bowls were beyond repair. Better... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Emma Bridgewater
Yrityksen kirjoittama
Born in 1984, we remain true to our original spirit and inspiration: the necessity of getting the thought and design absolutely right. It starts as a deeply felt personal response to what we love in the world around us. We’ve expanded beyond pottery, fill your home with lots of lovely things
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Emma Bridgewater
Yrityksen kirjoittama
- Get 10% Off when you sign up to our newsletter
- Keep up to date with our latest news, offers and events by signing up for our regular email newsletters.
- Free Shipping over £50
- Spend £50 and your delivery will be completely free!
- Collector's Club
- Join our Collector's Club for early access to sale, special offers and more.
Fast and Free Shipping
Free Delivery over £50 spend!
No shipping costs on a £50 spend, and we'll have your order at your door within the week. Getting your Emma Bridgewater home ware personalised? It'll be with you within 2 weeks.
Yhteystiedot
Berry hill Road , ST4 2NL , Stoke on Trent , Yhdistynyt kuningaskunta
- 01782 210565
- customerservices@emmabridgewater.co.uk
- emmabridgewater.co.uk
4,5
Erinomainen
83 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 99 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Always love a sale treat
Always love a sale treat. I use my cheerful mugs daily and always enjoy to add a new few to my cupboard. Napkins useful and nice quality and a ‘Love’ tea towel for my gift drawer. Love Emma bridgewater products.
18. kesäkuuta 2026
Vastaus yritykseltä Emma Bridgewater
Good afternoon Aprille,
Thank you for your lovely review. We do hope that you continue to enjoy shopping with us.
Kind Regards,
Emma Bridgewater Team
I’m very happy with my Emma Bridgewater…
I’m very happy with my Emma Bridgewater purchases. Some items I bought were gifts that were really well received. The quality is excellent, the designs are lovely, and everything arrived in perfect condition. I’d definitely buy from them again.
23. kesäkuuta 2026
Vastaus yritykseltä Emma Bridgewater
Good afternoon Rhian,
It's always wonderful to hear such great comments about the service and quality of our products we have to offer. Thank you for taking the time to get in touch.
Kind Regards,
Emma Bridgewater Team
Quality products …
All good quality items x arrived safely packaged and quick delivery from ordering to arriving
18. kesäkuuta 2026
Vastaus yritykseltä Emma Bridgewater
Good afternoon Caroline,
Thank you for taking the time to leave a review. We are delighted to learn that you are happy with your recent purchases!
We do hope that you continue to enjoy shopping with us in the future.
Kind Regards,
Emma Bridgewater Team
The shipping process has been terrible
The shipping process has been terrible. I’ve ordered from EB for years and the last two orders have been a nightmare. The worst part is non existent customer service. I won’t be purchasing from this company again.
18. kesäkuuta 2026
Vastaus yritykseltä Emma Bridgewater
Thank you for your review. Our customer experience is very important. I can see you contacted our CS team directly yesterday, We will look into this and reply ASAP.
Kind Regards
Emma Bridgewater Team
Vastaus yritykseltä Emma Bridgewater
Good afternoon Wendy,
Thank you for taking the time to review our service. We do hope that you continue to enjoy shopping with us.
Kind regards,
Emma Bridgewater Team
Vastaus yritykseltä Emma Bridgewater
Good afternoon,
Thank you for taking the time to review our service. We are delighted to hear that you love your recent purchases!
Kind Regards,
Emma Bridgewater Team
Vastaus yritykseltä Emma Bridgewater
Good afternoon Colette,
Thank you for your 5* review. We can’t ask for more than a happy customer.
Kind Regards,
Emma Bridgewater Team
Vastaus yritykseltä Emma Bridgewater
Good afternoon Sam,
Thank you for sharing your experience with us. We do hope that you continue to enjoy shopping with us.
Kind Regards,
Emma Bridgewater Team
Excellent service recovery
Although there are some faults with the items I purchased, the customer service team has been really helpful. They went the extra mile to resolve my issue.
I can't recommend them enough!
22. kesäkuuta 2026
Vastaus yritykseltä Emma Bridgewater
Good afternoon,
Thank you for taking the time to leave a review. We are delighted to learn that you are happy with your recent purchases!
We do hope that you continue to enjoy shopping with us in the future.
Kind Regards,
Emma Bridgewater Team
Gorgeous tins for storing home bakes
Gorgeous tins for storing home bakes , and some beautiful mugs from the sale.
25. kesäkuuta 2026
Vastaus yritykseltä Emma Bridgewater
Good afternoon Mrs Tregear,
Thank you for your 5* review. We can’t ask for more than a happy customer.
Kind Regards,
Emma Bridgewater Team
Perfect- speedy delivery and great…
Perfect- speedy delivery and great quality. We went with 'seconds' still not sure why they have been down graded as look perfect to us!
18. kesäkuuta 2026
Vastaus yritykseltä Emma Bridgewater
Good afternoon,
Thank you for sharing your experience with us. We do hope that you continue to enjoy shopping with us.
Kind Regards,
Emma Bridgewater Team
I ordered the product on line as a Fathers Day gift for my husband
I ordered the product on line. The reason I gave 4 not 5 stars is that the pricing was not as I expected. I think I interpreted the information that if I spent a certain amount of money postage was free. However when I came to pay for whatever reason I did not meet the criteria so had to pay postage. The personalised mugs are lovely but I do feel that I would but more if they were not quite so expensive!
18. kesäkuuta 2026
Vastaus yritykseltä Emma Bridgewater
Good afternoon Jean,
Thank you for sharing your experience with us. We do hope that you continue to enjoy shopping with us.
Kind Regards,
Emma Bridgewater Team
Vastaus yritykseltä Emma Bridgewater
Good afternoon Wendy,
Thank you for taking the time to review our service. We are delighted to hear that you love your recent purchases!
Kind Regards,
Emma Bridgewater Team
Damaged item
My order had been opened and resealed and one item damaged , loved the items ordered just waiting for a reply from customer services
25. kesäkuuta 2026
Vastaus yritykseltä Emma Bridgewater
Good afternoon Marilyn,
Thank you for sharing your experience with us. We do hope that you continue to enjoy shopping with us.
Kind Regards,
Emma Bridgewater Team
PROMPT & PUNCTUAL SERVICE DELIVERED WITH SMILES
I am delighted with ALL MY PURCHASED. Every time.
Service is prompt & delivery is punctual. Always accompanied by smiles.
THANK YOU.
25. kesäkuuta 2026
Vastaus yritykseltä Emma Bridgewater
Good afternoon Ayaz,
Thank you for taking the time to review our service. We do hope that you continue to enjoy shopping with us.
Kind regards,
Emma Bridgewater Team
The mug came soon after ordering
The mug came soon after ordering, I have not received my 3 tins as yet. Looks like I will have to phone you.
25. kesäkuuta 2026
Vastaus yritykseltä Emma Bridgewater
Good afternoon Lynne,
Thank you for sharing your experience with us. We do hope that you continue to enjoy shopping with us.
Kind Regards,
Emma Bridgewater Team
Everthing is wonderful💛
24. kesäkuuta 2026
Vastaus yritykseltä Emma Bridgewater
Good afternoon,
Thank you for taking the time to leave a review. We are delighted to learn that you are happy with your recent purchases!
We do hope that you continue to enjoy shopping with us in the future.
Kind Regards,
Emma Bridgewater Team
Gorgeous mugs
Gorgeous mugs - delivered so quickly - cannot fault this company - love, love, love their products
25. kesäkuuta 2026
Vastaus yritykseltä Emma Bridgewater
Good afternoon Josie,
It's always wonderful to hear such great comments about the service and quality of our products we have to offer. Thank you for taking the time to get in touch.
Kind Regards,
Emma Bridgewater Team
Evri- my parcel never arrived
Evri- my parcel never arrived, I was told it would be delivered then the day after is was sure to be delivered I was told it was being sent back. Nobody attempted to deliver it and Everi only use AI chat so I am unable to find out why my parcel never arrived.
Emma Bridgwater, I highly recommend you use a different postal service!
25. kesäkuuta 2026
Vastaus yritykseltä Emma Bridgewater
Good afternoon,
Thank you for your review. Our customer experience is very important to us, and your feedback will be passed onto the relevant department so that we can look to improve in this area.
Kind Regards,
Emma Bridgewater Team
Vastaus yritykseltä Emma Bridgewater
Good afternoon,
Thank you for taking the time to leave a review. We are delighted to learn that you are a fan of our products, and we do hope that you continue to enjoy shopping with us!
Kind Regards,
Emma Bridgewater Team
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