Elva Arvostelua 24

The team was thorough and very professional. She made setting goals feel doable instead of overwhelming. One habit at a time and honestly it's working.

Elva genuinely cares about their customers. Very professional and polite. They stick with you for the whole journey, not just the beginning.

Had a chat with the Elva team and it was very easy, kind, and they were clearly interested in my goals beyond just shedding pounds. We talked about energy, sleep, and how I want to feel by the time I hit 50.

It doesn't feel sketchy at all. The customer service team is there when you need them and they sort things out quickly. Online consultations can feel a bit risky, but they really handle it well.

Got a follow-up email after my check-in that summarised what we discussed, what was prescribed, and what to look out for in terms of side effects. Better post-visit notes than my own GP ever gives me.

Was a bit sceptical before I spoke to them on chat. Chat was great and answered all my questions and suggested which one would be best for me. When checking my order i discovered that they had sent the wrong order. Emailed them straight away and they came back to me in minuets. Very helpful and explained how to return the one that arrived today and the correct order is now being dispatched, delivery is fast and the customer service in chat and email is fast. Brilliant customer service. 5*

I switched over to Elva from a competitor that was overpriced and didn't actually deliver on the health improvements they promised. Moving across was smooth. They took my previous info and kept me going without overcharging.

Recommended Elva to my sister and my best friend. Both signed up and both are seeing results. That's the real test for me, would I trust people I love with this service. Yes.

I've been with elva for a few months now and the most striking thing was how quickly my cravings eased up after i started. The food noise just settled right down.

Sent in a question on a Sunday night, fully expecting to hear nothing until Monday. Got a thoughtful reply within two hours. Whoever was working that shift, thank you.

Editing and amending to say their customer service response is excellent . They were very quick to respond to me, I’m much more reassured. I’ve amended thy rating too

The packaging is discreet and the instructions are easy to follow. Whoever runs fulfilment deserves a pay rise. Little details like that are what make a service feel polished.

I looked at Elva, Hims, and Ro before signing up. Elva was the only one with clear pricing and no constant upsells. The decision was easy in the end.

They got back to all my questions and walked me through everything I needed to know to take my health up a notch.

The team was warm and professional and really took the time to go through my whole medical history. This wasn't the rubber-stamp telehealth I was expecting at all. She actually asked about my thyroid meds and adjusted the plan to suit me.

Snacking has been a problem of mine for two decades. Two weeks on tirzepatide and I'm actually forgetting to eat lunch. Down 6kgs and food isn't constantly on my mind anymore.

Royal Mail lost my shipment and the Elva team got in touch first to apologise and pushed through a full refund right away. I didn't even have to chase it. Been with them a while now.

Honestly five stars. They did exactly what they promised, on time, every single time. No drama, no weird surprises, just the results I was hoping for.