Elliott Jarvis Cars Arvostelua 

I’ve just had some work completed on a car I purchased around 6 months ago from Elliott Jarvis. Due to the 12 months warranty they offer, this work was carried out under warranty with no cost to myself. This is why I’d recommend Elliott Jarvis due to their after sales care and 12 months warranty which is rare around used car dealerships. Cheers Matt & Steve.

I bought few days a car from them.Is a very respectful company,doing their promises as they said and answering to all your questions you have about your car.Very helpful and trusted guys.

Purchased a Nissan Quasqai in July 2025 for £8000+- sales and service was exceptional however ..... within a month the clutch went (i was told on purchase cars have different bite points perhaps they knew it was going or bad luck maybe)- cost £1000 to repair, since then multiple minor issues which we fixed (including battery replacement, issues with wheel alignment to name just two)- now the whole middle console needs replacing quoted at £3,500+ to repair, needless to say not worth doing therefore the car has now (less than a year on) been valued at around the £1000 mark... nothing has been covered by the warranty which was sold with the car because the service hx which I was told hadn't arrived in the post simply does not exist and therefore is not covered by the £300 policy. Buyer beware the warranty company used do everything they can not to pay out and are known for doing so by the garages local to me where I have been taking the car to be fixed due to not being local to Plymouth. MOT this month and i've already been told more work will be required to get it to pass - absolute money pit of a car and for what I paid i was hoping it would have been an upgrade not a complete downgrade on the car i traded it for or at the very least drove well without issues for a year.
Very disappointed overall. I won't be returning in future.

In response - there isn't a case because the company declined it, DESPITE APPROVAL ON THE PHONE, stating the warranty is not valid for the reason stated above, previously when I have called them about other issues they stated it was a wear and tear issue ..... it covers NOTHING and is therefore worthless!

Excellent, honest communication. Car was delivered with full MOT, spotlessly clean and with a bottle of bubbly! They took away all the stress of buying a car. They sorted tax and offered AA discount. Fantastic service.

Absolutely fantastic service from the lads at Elliott Jarvis. Nothing was too much trouble and the skoda i bought from there has been top notch. 10/10 would highly recommend amd would definitely buy another car from them.

These guys are passionate about doing it right, car supplied with full mot, 12 month warranty and 12 months AA roadside assistance. Communication was excellent, a real professional outfit, I wouldn't hesitate to purchase from them again, highly recommended. Thank you!

Had a fantastic experience purchasing my car with Elliott Jarvis Cars. I had a very short time frame and they were brilliant at working with my schedule so I could have my new car in time. On arrival to pick up my car there was a bow on it and a lovely bottle of fizz as a gift. These extra touches were very thoughtful. I can't recommend them enough. They were respectful, friendly and a lovely company. I would absolutely go to them again in the future!!!

Really easy experience, never bought a car online before, Matt made the whole thing easy from start to finish.

Bought a car from Elliott Jarvis cars a few days ago, and the whole process was made very easy and stree free due to ( I delt with Steve) the professionalism of the guys down there. The cars are great and they (if you know what I mean...) just do things the right way.
Would highly recommend to friends and family and also to others.
The boys are very friendly and always there to answer any questions you may have no matter what time of day it is.
Great job chaps.

What an incredible garage, wish I'd found them ages ago. Bought my son his first car, they were amazing, making him feel special.. Arrived to collect it and it was parked up with a big bow on it. 5* review.

Very helpful people to deal with, honest reliable and did everything to help.

Dishonest and disgraceful. They tell you that the car will have a clean MOT, including advisories. I believed them. I brought a car Vauxhall Insignia Tourer (Estate). The MOT said there was rust under the car. I asked them to make sure this was done. They said they would.

So I got the and took it to a TRUSTED garage. We looked underneath. I was shocked, to say the least. So much rust.
I immediately took the car back, I was refunded all costs. But it's the principal.

Not only that, when I dropped in the V5 (proof of ownership), they had already sold the car. They didn't even own it. I did. Couldn't believe it. Would not recommend this place. Whoever purchased the car, it will only take about 4hours labour to get the rust fixed, but it was principal for me. What else could be wrong with the car

After a bad experience with another dealership i eventually found Elliott Jarvis cars. From the moment I step inside their showroom to the time I drove out in my new car i felt i had found a honest, trustworthy, professional, friendly dealership. Having been to so many other places beforehand i had almost given up on finding another vehicle. The whole team at Elliott Jarvis cars were first class...highly recommend.

Recently brought a vehicle - service was spot on. Very friendly and no pressure selling. Relaxed and honest. No quibbles when asking for other info and request others items to be reviewed and amended before purchase.

The guys were very professional, friendly and welcoming. Within 10 minutes we had a tea/coffee in our hands while we looked at the car as it was freezing. They were informative and helpful without being pushy and were sympathetic to our situation. Made the process easy and felt very looked after.

Great service from start to finish. They were very empathetic about scrapping my old car, which really meant a-lot. I’m so excited about my new car, and they took the time to show me the whole dashboard and explain how everything works, they were on it the entire time- professional kind, and genuinely helpful. Highly recommend!

Very pleased with the service I was made to feel was a person not just another customer.
Going that little extra makes it all the better to buy a car
Any questions I had was made to feel like it was not no problem at all

Thank you so much for a wonderful experience. I don’t really enjoy changing my car but this really was a great experience. Steve and Matt are so friendly and made me feel at ease immediately. I asked a million questions and they answered every one. My new car is fantastic and just what we needed for our family. Thank you so much for making this an enjoyable experience rather than a hassle. Love the bubbles 🥂🥂thank you ☺️

Great from start to finish, ease of purchasing new vehicle and part exchange. Made the process very smooth. Really polite, helpful and caring.
Will recommend to friends and family. Thankyou

This is a great, friendly, reliable company. I bought a car over the Christmas period from quite far away. They were very responsive throughout, typically replying to my queries within a few hours, if not almost immediately.
This gave me confidence in what I was buying.
My car was delivered ahead of time, in excellent condition and I am really happy with it.
I would highly recommend this company to anyone wanting to buy a new car.
Thank you so much! Emma.