Elite Ambient Interiors Arvostelua 

267
•
TrustScore 4.5/5 tähteä

4,6

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

My new Gold & Cream Marble Coffee Table has just been delivered just now. I absolutely love it. It's gorgeous oozes luxury and quality. It's sturdy, good looking, installed professionally by the deli... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Superb customer service. I had a query on WhatsApp about the products, all questions were answered immediately. Upon making a large order I was messaged again and throughout the process until pr... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

OMG, I just received today black/gold marble dining table and cream/gold lion knock chairs and they look fabulous 🤩! Especially the marble table design is worth every penny! I’m very hard to please a... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Ordering on the website was easy. Delivery was amazing literally the next day. Drivers great and place boxes exactly where you need them. Definitely a two MAN job for assembly as the marble for the... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Huonekaluliike

Yrityksen kirjoittama

We specialize in premium-quality Dining Sets, Sofas, Mirrors, Beds, and Mattresses, offering exquisite designs that blend comfort with elegance.


Yhteystiedot

4,6

Erinomainen

TrustScore 4.5/5 tähteä

267 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

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On vastannut 62 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 2 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,6

Kaikki arvostelut

(267)

84 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Received my 1.3 metre round marble…

Received my 1.3 metre round marble dining table and 4 Valentino velvet lion knocker chairs and it’s fabulous , very well made completely transformed our room , gem of a piece 👌 thank you ambient interiors for a professional service with friendly and quick responses , winner ✌️🥳

2. heinäkuuta 2026
Oma-aloitteinen arvostelu
Elite Ambient Interiors-logo

Vastaus yritykseltä Elite Ambient Interiors

Thank you so much for your wonderful review! We’re delighted to hear that you’re loving your new 1.3 metre round marble dining table and Valentino velvet lion knocker chairs, and that they have completely transformed your room. Thank you again for your kind words and for choosing Ambient Interiors.

Thank you
Regards
EAI

Saanut 5/5 tähteä

Great service

Great service
The price is worth it.
The delivery was excellent.

I recommend to buy it.
Nice fabrics.
The table good size.
Save to use the table.

24. kesäkuuta 2026
Oma-aloitteinen arvostelu
Elite Ambient Interiors-logo

Vastaus yritykseltä Elite Ambient Interiors

Thank you so much for your kind words! We’re delighted to hear that you are happy with the quality of the fabric, the size of the table, and our delivery service. Your recommendation means a lot to us. We’re glad that you found the table safe and practical to use. We truly appreciate your support and hope to serve you again in the future! 😊

Thank you
Regards
EAI

Saanut 5/5 tähteä

Excellent company very trustworthy…

Excellent company very trustworthy highly recommend

22. kesäkuuta 2026
Oma-aloitteinen arvostelu
Elite Ambient Interiors-logo

Vastaus yritykseltä Elite Ambient Interiors

Thank you for your kind words and recommendation. We’re delighted to hear that you found our company trustworthy and had an excellent experience with us. Your support means a great deal to our team, and we look forward to serving you again in the future.

Thank you
Regards
EAI

Saanut 5/5 tähteä

I’m really pleased with my purchase…

I’m really pleased with my purchase from this company. I ordered a dining table and chairs, and the whole experience was excellent from start to finish. Delivery was really quick, and the delivery team were professional, polite, and very helpful.

There was a small issue with one of the chairs, but it was resolved straight away with a replacement provided without any hassle. The customer service was brilliant and really reassuring.

I’m so glad I chose this company and would definitely recommend them to others. I’ll certainly be ordering from them again soon!

13. kesäkuuta 2026
Oma-aloitteinen arvostelu
Elite Ambient Interiors-logo

Vastaus yritykseltä Elite Ambient Interiors

Thank you so much for your wonderful review. We’re delighted to hear that you had an excellent experience with us from start to finish and that you’re pleased with your new dining table and chairs.

It’s great to know that our delivery team made such a positive impression with their professionalism and helpfulness. We’re sorry that there was an issue with one of the chairs, but we’re pleased that our team was able to resolve it quickly and without any hassle.
Your kind words about our customer service mean a lot to us, and we’re thrilled that you would recommend us to others. Thank you for choosing our company—we look forward to welcoming you back and helping you again in the future.

Thank you
Regards
EAI

Saanut 5/5 tähteä

Great table and chairs I love them…

Great table and chairs I love them customer service was fantastic kept in touch so we knew exactly when getting delivered
Thankyou

11. kesäkuuta 2026
Oma-aloitteinen arvostelu
Elite Ambient Interiors-logo

Vastaus yritykseltä Elite Ambient Interiors

Thank you so much for your lovely review. We’re delighted to hear that you love your table and chairs and that you had a fantastic experience with our customer service team. Keeping our customers informed every step of the way is very important to us, so we’re pleased that the delivery updates were helpful. Thank you for choosing us.
Thank you
Regards
EAI

Saanut 5/5 tähteä

Not what we wanted but owner was so helpful

Furniture returned wasn't what we needed but the owner was so helpful and got us the refund so we appreciate the help. Id message the owner or ask for furniture just his staff wasn't helpful at all.

21. toukokuuta 2026
Oma-aloitteinen arvostelu
Elite Ambient Interiors-logo

Vastaus yritykseltä Elite Ambient Interiors

Thank you for your feedback. We’re sorry to hear that the furniture wasn’t the right fit for your needs and that your experience with some of our staff fell short of expectations. However, we’re pleased that the owner was able to assist you and arrange your refund.
We truly appreciate your comments, as they help us identify areas where we can improve our customer service and ensure all members of our team provide the same level of support. Thank you again for giving us the opportunity to help, and we wish you all the best in finding the perfect furniture for your space.

Thank you
Regards
EAI

Saanut 5/5 tähteä

Fanatic table and chairs set

What a fabulous table and chairs for the money! I also paid £99 for assembly well worth the money. The guys were helpful and had it done in under an hour. Products were delivered on the correct day and in the time slot I was advised.
Thank you so much

21. toukokuuta 2026
Oma-aloitteinen arvostelu
Elite Ambient Interiors-logo

Vastaus yritykseltä Elite Ambient Interiors

Thank you so much for your wonderful review! We’re delighted to hear that you’re happy with your new table and chairs and that you found our assembly service to be worth the investment.

It’s great to know that the team was helpful and completed the assembly so quickly, and we’re pleased that your order arrived on the correct day and within the advised time slot.

We truly appreciate your kind words and your support.

Thank you
Regards
EAI

Saanut 5/5 tähteä

Very Fast Delivery ,Was kept informed…

Very Fast Delivery ,Was kept informed at all times regarding my Delivery
The Guys that Delivered and Assembled my Coffee table were amazing very friendly and helpful
Will def order from this company again

Thankyou
Clare

14. toukokuuta 2026
Oma-aloitteinen arvostelu
Elite Ambient Interiors-logo

Vastaus yritykseltä Elite Ambient Interiors

Thank you so much for your wonderful review, Clare. We’re delighted to hear that you were kept informed throughout your delivery and that our delivery and assembly team made such a positive impression. We’ll be sure to pass on your kind words to the guys who assembled your coffee table.

We really appreciate your support and are thrilled to know that you would order from us again. Thank you for choosing us.

Thank you
Regards
EAI

Saanut 5/5 tähteä

Absolutely in love with this beautiful Cream & Gold Marble Coffee Table

My new Gold & Cream Marble Coffee Table has just been delivered just now. I absolutely love it. It's gorgeous oozes luxury and quality. It's sturdy, good looking, installed professionally by the delivery men within minutes. The delivery was professional and quick. I was kept updated throughout. I can't wait to show it off to my family and friends now.

8. toukokuuta 2026
Oma-aloitteinen arvostelu
Elite Ambient Interiors-logo

Vastaus yritykseltä Elite Ambient Interiors

Thank you so much for your wonderful review! We’re delighted to hear that you absolutely love your new Gold & Cream Marble Coffee Table and that it has exceeded your expectations in both quality and style.

It’s fantastic to know that our delivery team provided a professional and efficient installation service and kept you informed every step of the way. We’ll be sure to pass on your kind words to Them.

Thank you
Regards
EAI

Saanut 1/5 tähteä

DO NOT BUY FROM THIS COMPANY Elite…

DO NOT BUY FROM THIS COMPANY Elite ambient interiors . They messed up my order and are not prepared to give me a replacement. They are very patronising. They don't want to listen to what you got to say. They assume and try to shift the blame on the customer. I CAN'T BELIEVE THIS COMPANY, they scheduled a delivery for 13th of may, on the document it says delivery and pick up, I assumed they were going to give a replacement and take the damaged one back, just received a message saying its delivered. Someone in elite are messing around, NOTHING has been delivered . I made a huge MISTAKE by not reading the REVIEWS . PLEASE fellow shoppers read the bad reviews it's exactly what I'm going through. I should have bought it from furniture box they are a wonderful company and very professional. I think elite is run by a family who doesn't have a clue. They employed the courier to deliver to my property, one guy rolled a marble top from front to the back where it should have been two people. On the box it says two people must carry as the item is a heavy delicate marble top. They are not accepting blame, they are blaming the courier who they employed.
I did report it to a employee of yours who said he will sort it out. Person 1 , I told you guys about him , you denied no one in that name works for you. After talking back and fourth with person1 he said he will sort it out, person1 said he could not believe what elite was doing and that he would be doing something about it. After everything was sorted with person1 he said we would get a new table top. On the last call with person1 he said person2 has denied our replacement.
Elite has had a word with person1, now person1 doesn't even answer any more calls. WHY ARE YOU GUYS DOING THIS.
I read the negative reviews and I know I am not the only one going through this. I think they have had harsh words with person1 that's why he doesn't answer anymore.
How you guys good reviews, I don't know.
I have the messages and pictures I sent to person1. Person1 rang from elite and you guys saying there's no one in that name working for you. Person1 mentioned about person2 and that I should speak to him.
I was in the bank when a so called person2 rang me. I could not speak to him properly as he was speaking over me and he was laughing at me and accusing me. The lady in the bank at hsbc said they are very unprofessional that they should not be laughing like that, my phone was on speaker. I asked person2 , on the packaging it says two people should carry the item as it was too heavy , it was a marble table top. I asked him should one or two people handle the item? He would not answer. I told him one guy rolled it from the front to the back and into my property . I asked him repeatedly then he was laughing and mocking me over the phone and I couldn't get a word in, so I told person2 I'm making a stop to the payment. Previously I have messages saying they have dealt with people like me before, so I said you have done it to other people as well. They said do what you want to me. I think it's a disgraceful owned business the way they deal with things, twice they delivered at midnight which was scary , which company does that, the driver told me to sign and said elite would sort it out. The only reason I didn't check at the time is because I was disappointed that I didn't get my full package. When I finally did get the frame second time at midnight, I fixed the frame my self which was easy, then with the help of three more people we lifted the top and placed it on the frame, that is when my wife noticed the chip on the top. I told the wife I will get in touch with elite. Four of us lifted the table top with ease and one of them rolled the table top in to my profile. Person2 laughed at me saying that's when it happened. I did it safely. On the packaging it says two people must carry item as it is very heavy and delicate.

21. toukokuuta 2026
Oma-aloitteinen arvostelu
Elite Ambient Interiors-logo

Vastaus yritykseltä Elite Ambient Interiors

Thank you for your feedback.

We have investigated this matter thoroughly with our internal team, and we would like to clarify several points regarding your claim.

According to our records, your dining set was successfully delivered on 8th April in good condition. On 12th April, you contacted us stating that the frame was missing. We requested photographs of the delivery, which you provided, and from these images we could clearly see that the marble top had already been unpacked and placed flat on the floor.

At that time, we specifically advised you not to leave the marble flat on the floor, as this could create difficulties and potential damage when lifting and fitting it onto the frame. Unfortunately, our advice was ignored and we did not receive any further response from you.

On 2nd May — 24 days after delivery — you contacted us again claiming that the marble top was damaged and requested a replacement. We asked you to provide photographs of the alleged damage; however, we did not receive any evidence from you.

We would also like to clarify that the item was delivered by an independent courier company, ACX Courier, which handles deliveries on our behalf. The marble top is securely packaged with wooden protection, cardboard, and foam to prevent damage during transit. The “two-person carry” instruction refers to safely lifting and positioning the marble onto the frame after unpacking.

Furthermore, the damage was not reported within the required reporting timeframe. As the issue was raised 24 days after delivery, and no supporting evidence was provided, we are unable to accept responsibility for the damage. Based on the information available, we believe the damage may have occurred after delivery and handling by the customer.

We also note that you advised us that if we did not provide a replacement marble top, you would leave a negative review and raise a dispute with Klarna claiming the item arrived damaged. We have already supplied Klarna with all relevant evidence, including delivery confirmation and supporting documentation, which show the item was delivered in satisfactory condition.

For these reasons, we believe the review is inaccurate and does not fairly reflect the service provided.

If you have any further questions, please feel free to contact us:

Email: info@eliteambientinteriors.co.uk

Kind regards,
Elite Ambient Interiors

Saanut 5/5 tähteä

We took delivery of a console table…

We took delivery of a console table today and are absolutely delighted with the product. It’s perfect and just as described on your website. Love it.
Contacting the company was easy and responses were quick and positive.
Delivery was superb and came on time as we were informed.
Thank you!

30. huhtikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Excellent!

Fantastic experience would highly recommend. I bought a beautiful table and chairs that was delivered on time and kept up to date about delivery.
I originally ordered a different table but changed my mind straight away. They had no problem changing this for me and were easy to get in touch with quick responses.

8. huhtikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Overall amazing experience start to finish

Placed an order based on online picture verry quick delivery came exactly the same as shown on website guys delivered and assembled verry quickly and politely extremely happy with the sofa just what we wanted customer service seems to be on point whatsapped them and litrally in minutes they replied really friendly overall amazing experience from start to finish. Would definitely recommend this company and would use a gane

1. huhtikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Excellent customer service

Excellent customer service. Next day delivery. Dining set is absolutely beautiful. Would defo recommend this company.

21. maaliskuuta 2026
Oma-aloitteinen arvostelu
Elite Ambient Interiors-logo

Vastaus yritykseltä Elite Ambient Interiors

Thank you so much for your kind words! We’re delighted to hear that you’re happy with your dining set and that it arrived quickly. It means a lot to us that you’d recommend our company

Thank you
Kind Regards
Elite Ambient Interiors

Saanut 5/5 tähteä

Highly Recommend

Would highly recommend Elite Ambient Interiors. Ordered a number of items and all came with no issues.

20. maaliskuuta 2026
Oma-aloitteinen arvostelu
Elite Ambient Interiors-logo

Vastaus yritykseltä Elite Ambient Interiors

Thank you so much for your recommendation! We’re thrilled to hear that all your items arrived smoothly and met your expectations. It’s always our goal to provide a hassle-free experience, and your feedback means a lot to us. We truly appreciate your support and look forward to assisting you again in the future.

Thank you
Kind Regards
Elite Ambient Interiors

Saanut 5/5 tähteä

Good quality worth every penny

Good quality worth every penny, and great customer service

20. maaliskuuta 2026
Oma-aloitteinen arvostelu
Elite Ambient Interiors-logo

Vastaus yritykseltä Elite Ambient Interiors

Thank you for your lovely feedback. We’re so pleased to hear that you’re happy with the quality and felt it was worth every penny. It’s also great to know our customer service made a positive impression. We really appreciate your support and hope to serve you again soon.

Thank you
Kind Regards
Elite Ambient Interiors

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