Excellent service from start to finish. Communication was prompt, and they tracked my flight throughout the journey. Even though my flight was delayed, they adjusted accordingly, and the van was waiti... Näytä lisää
Yritys on vastannut
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Katso, mitä arvostelun kirjoittajat sanovat
Fantastic service - so happy we used this company. The night before we were also messaged to confirm number of passengers, number of bags and postcode for pickup. The drivers always came on time and w... Näytä lisää
Yritys on vastannut
Andy (driver 45) has picked us up twice now and each time has been excellent service. The child seat is easy, we get fast and efficient service, and he's a pleasure to interact with on the drive. Than... Näytä lisää
Yritys on vastannut
Excellent service- on time, polite and professional driver. A little more expensive than Uber but worth the extra for an assured pickup to airport
Yrityksen tiedot
Yrityksen kirjoittama
Upgrade your travels with EAT | Elite Airport Transfer. We bring peace of mind to the most stressful part of travel from all major Airports and Sea Ports across UK. Chauffeurs and airport concierges ensure guest safety, efficiency, and comfort across more than 7 airports, 30 cities in London. Book your EAT | Elite Airport Transfer service at all-inclusive rates on our website.
Yhteystiedot
Suite 107, Crystal House, LU1 1HS, Luton-Bedfordshire, Yhdistynyt kuningaskunta
- 01582323434
- bookings@eliteairporttransfer.co.uk
- eliteairporttransfer.co.uk
4,8
Erinomainen
154 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
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Turned up at the wrong time (20 mins early), with the wrong infant car seat & tried to charge me an extra £10 for being late!
Firstly, they got the wrong time. Turned up 20 minutes early, demanded I was late & then tried to charge me an extra £10!
Secondly, they turned up with a completely inappropriate forward facing, terribly fitting child’s seat for my 19 month and proceeded to tell me that this was age appropriate.
Would not recommend at all. Very dissatisfied and won’t be using again.
19. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Elite Airport Transfer UK
Dear Cheryl,
We hope you are doing well.
Firstly, we would like to clarify that no request for a rear-facing car seat was mentioned in your booking, even in the booking confirmation email. As no specific requirement was provided, we supplied a standard forward-facing car seat for the journey.
Secondly, under UK regulations, rear-facing child seats are generally required for newborns and infants up to approximately 15 months of age. For older children, an appropriate forward-facing child seat may be used, depending on the child's age, weight, and height.
We would also like to point out that the driver contacted you before arrival and clearly informed you via text message that he was bringing a forward-facing car seat. You replied confirming that this was acceptable, and no concerns were raised at that time.
In addition, the driver arrived at the scheduled pickup time and waited approximately 20 minutes for you. We had advised that a £10 waiting charge should be paid directly to the driver due to the extended waiting time; however, this payment was not made.
Based on the information above, we believe that both the driver and our company fulfilled the service according to the details provided in the booking. We therefore do not consider this matter to be the result of any fault on the part of our company or the driver.
We hope this clarifies the situation and helps you understand our position
Chris
Vastaus yritykseltä Elite Airport Transfer UK
Thank you for your excellent recommendation.
We’re delighted to hear that you had a positive experience with Elite Airport Transfer. Your support and recommendation mean a great deal to us. We are committed to providing reliable, professional service and look forward to assisting you with your future travel needs.
Chris
Good service
Easy to book, driver arrived on time both journeys with a baby seat ans required and I received an all round good service.
14. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Elite Airport Transfer UK
Thank you for your feedback.
We’re pleased to hear that booking with Elite Airport Transfer was easy and convenient, and that your driver arrived on time for both journeys. We’re especially glad that the requested baby seat was provided as required and that you received an all-round good service.
Your comments are greatly appreciated, and we look forward to welcoming you back for your future travel needs.
Chris
Excellent service and reasonably priced
We had a wonderful transfer to Heathrow with our driver Tony. They were on time and the communication was impeccable. Such a smooth and relaxed way to get to the Airport and it was very reasonably priced. Car was spotless and we had complimentary water. We would definitely recommend them and will use them again on our next trip. Thanks again!
30. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Elite Airport Transfer UK
Thank you for your wonderful review.
We’re delighted to hear that you had such a positive experience with Elite Airport Transfer and that Tony provided a smooth and reliable transfer to Heathrow. It’s great to know that our punctuality, communication, vehicle cleanliness, and complimentary refreshments all contributed to a relaxed and enjoyable journey.
We truly appreciate your recommendation and are pleased that you found our service to be excellent value for money. Thank you for choosing Elite Airport Transfer — we look forward to welcoming you back on your next trip.
Chris
Fantastic customer service
Fantastic customer service, was there waiting for us at the airport i had 0 worries! First time abroad with the family and the taxi arrived clean and tidy and spacious will definitely use in the future :)
3. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Elite Airport Transfer UK
Thank you for your fantastic review.
We’re thrilled to hear that your experience with Elite Airport Transfer was so positive, especially on your first trip abroad with your family. Knowing that our driver was waiting for you at the airport, allowing you to travel with complete peace of mind, is exactly the level of service we strive to provide.
We’re also pleased that you found the vehicle clean, spacious, and comfortable for your journey. Your kind words about our customer service mean a great deal to us.
Thank you for choosing Elite Airport Transfer. We look forward to welcoming you and your family again on your future travels.
Chris
Great communication
Great communication, on time and friendly, most excellent.
8. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Elite Airport Transfer UK
Thank you for your wonderful review. We’re delighted to hear that you found our communication excellent and our service friendly and punctual. At Elite Airport Transfer, we take great pride in providing a reliable and professional experience for every customer. We truly appreciate your feedback and look forward to welcoming you again on your next journey.
Chris
Excellent service
Thank you very much Elite airport transfer for your excellent service to Luton Airport. We appreciated your reliable, efficient, friendly service and will definitely use you again the future.
26. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Elite Airport Transfer UK
Thank you for your wonderful feedback.
We are delighted to hear that you were pleased with our service for your transfer from Hitchin to Luton Airport. Providing a reliable, efficient, and friendly experience for our customers is always our goal, so it is rewarding to know that we met your expectations.
Your kind words are greatly appreciated, and we are pleased that you would consider travelling with us again in the future.
Thank you for choosing Elite Airport Transfer UK. We look forward to welcoming you back on your next journey.
Chris
We had an extremely positive experience…
We had an extremely positive experience with Elite Airport Transfer UK on both the journey to and from the airport.
We were contacted on the day before each journey to verify the details, which we found very reassuring. The timing of the 2 drivers was impeccable and on the return trip our driver rang to check in with us after our flight had landed and was able to pick us up before our original pick up time. Each driver was friendly, polite and helpful.
We would definitely use this company again and highly recommend it to others.
24. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Elite Airport Transfer UK
Thank you very much for taking the time to share your experience.
We are delighted to hear that both your outbound and return transfers between Leighton Buzzard and Luton Airport went so smoothly. We understand how important reliability and communication are when travelling, so we're pleased that our pre-journey confirmations helped provide reassurance and that both drivers delivered a punctual, professional service.
It's especially rewarding to hear that our return driver was able to stay in touch after your flight landed and accommodate an earlier pickup, helping to make your journey home as convenient as possible.
Your kind comments about our drivers' friendliness, politeness, and helpfulness are greatly appreciated, and we will be sure to pass your feedback on to them.
Thank you for choosing Elite Airport Transfer UK. We truly appreciate your recommendation and look forward to serving you again on your future journeys.
Chris
Happy customer
It was easy to organise.
You were quick to respond to queries.
Our driver was prompt, friendly and helpful.
23. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Elite Airport Transfer UK
Thank you for taking the time to share your feedback.
We are delighted to hear that you found the booking process easy and that our team was able to respond quickly to your queries. It is also wonderful to know that your driver was prompt, friendly, and helpful throughout your journey.
Providing reliable service and excellent customer care is very important to us, so your kind comments are greatly appreciated.
Thank you for choosing our service. We look forward to welcoming you again in the future.
Chris
Driver ID # 45 was very friendly and…
Driver ID # 45 was very friendly and professional! His communication was excellent on the day of pickup and everything went very smoothly. We had a great experience with Elite Airport Service and would highly recommend.
29. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Elite Airport Transfer UK
Thank you for your wonderful feedback!
We're delighted to hear that Driver #45 provided a friendly and professional service and that his communication on the day of your Heathrow to Warminster journey helped everything run smoothly. It's great to know you had such a positive experience with Elite Airport Service.
We truly appreciate your recommendation and look forward to serving you again on your future travels.
Chris
Timely pick up from airport, and return also
Very pleasant driver, timely pick up at airport and also on return trip to airport (Luton)
Would have no problem recommending the company
20. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Elite Airport Transfer UK
Thank you for your kind review!
We're pleased to hear that your return airport transfer from Aylesbury to Luton went smoothly. It's wonderful to know that your driver was pleasant and that our punctual service met your expectations on both occasions.
We truly appreciate your recommendation and look forward to welcoming you back for your future travel needs.
Chris
Jeff the driver is such a nice person…
Jeff the driver is such a nice person and really helpful
There was a little confusion trying to locate him at Heathrow terminal because we thought he was meant to be in arrivals with the other drivers which caused some confusion..mainly because the noise levels drown out my phone trying to speak to him as I lost my temper with my phone briefly but Jeff was on it and very professional..
Would highly recommend this company as they're very reliable..Will use again now doubt
17. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Elite Airport Transfer UK
Thank you for taking the time to share your experience!
We're delighted to hear that Jeff made such a positive impression with his helpfulness and professionalism. We understand that Heathrow can be a busy and noisy environment, and we're glad Jeff was able to assist you promptly and ensure everything went smoothly despite the initial difficulty locating each other.
Your kind words about our reliability mean a great deal to us, and we're especially grateful for your recommendation. We look forward to serving you again in the future.
Chris
I had a great experience with Elite…
I had a great experience with Elite Airport Transfer driver ID number 45. He was a good driver and very friendly and patient with my toddler.
18. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Elite Airport Transfer UK
Thank you for your lovely feedback. We are so pleased to hear that you had a great experience with Elite Airport Transfer.
It is wonderful to know that Driver 45 provided a friendly, patient, and professional service, especially while travelling with your toddler. We understand how important a comfortable and stress-free journey is for families, and your kind words mean a great deal to us.
We truly appreciate your support and look forward to welcoming you again in the future.
Chris
Superman to the rescue!
When another taxi company absolutely failed us, Elite Airport Transfer UK came to the rescue like superman himself!
Wonderful service, no funny business, quick response, tidy booking process, straight to the point, lovely driver and extremely helpful.
3. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Elite Airport Transfer UK
Thank you so much for your fantastic review! We are delighted that we could step in and help when you needed us most.
Your kind words about our service, booking process, and driver are truly appreciated. We always aim to provide a smooth, reliable, and professional experience from start to finish, so it is wonderful to know we delivered exactly that for you.
Thank you again for choosing Elite Airport Transfer UK. We look forward to assisting you again in the future!
Chris
Punctual
Punctual, reliable service. Friendly driver. Very clean vehicle.
12. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Elite Airport Transfer UK
Thank you for choosing Elite Airport Transfer.
We truly appreciate your kind feedback. We're delighted to hear that you found our service punctual and reliable, and that our driver and vehicle met your expectations. Your support means a lot to the entire Elite Airport Transfer team, and we look forward to serving you again in the future.
Chris
Very good communication and service
Very good communication and service
12. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Elite Airport Transfer UK
Thank you for your kind words and for choosing Elite Airport Transfer.
We’re pleased to hear that you were happy with our communication and service. Providing a smooth and professional experience is always our priority. We truly appreciate your support and look forward to welcoming you again soon.
Chris
Very good
Very good, polite, quick and a very comfortable journey. Would use again.
6. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Elite Airport Transfer UK
Thank you for your kind feedback about Elite Airport Transfer. We’re delighted to hear that your journey from Gatwick Airport to Bedford was comfortable and that you found our service polite, quick, and professional. Your support means a lot to us, and we look forward to providing you with another smooth journey in the future.
Chris
Very friendly professional service
Very friendly professional service
On time as promised
Only used once but will use again and recommend to others
2. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Elite Airport Transfer UK
Thank you so much for your kind words! We’re really glad to hear you found our service friendly, professional, and punctual—that’s exactly what we aim for every time.
We truly appreciate you choosing Elite Airport Transfer, and it means a lot that you’d use us again and recommend us to others. We look forward to serving you again on your next journey!
Chris
Travelling Solo on Business
Was travelling solo on business with lots of luggage: the service was excellent. Would highly recommend and would definitely book again.
Cars were pristine, great contact from drivers. Raza & George were my drivers and they were super professional.
23. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Elite Airport Transfer UK
Thank you for your kind review.
We’re delighted to hear that your journey with Elite Airport Transfer, from pickup in Reading to drop-off at Stansted Airport, met your expectations—especially while travelling solo on business with extra luggage. It’s great to know that you found the service excellent, the vehicles pristine, and the overall experience smooth from start to finish.
We truly appreciate your recognition of our drivers, Raza and George. We’ll be sure to pass along your compliments to them—they will be pleased to know their professionalism, communication, and punctuality at both pickup and drop-off made a positive impact on your journey.
Thank you for your recommendation. We look forward to welcoming you back to Elite Airport Transfer on your next trip.
Chris
Excellent company and fantastic…
Excellent company and fantastic service. Always keeps in contact with you. They track your flight and alway are there on time or before scheduled time.drivers are very polite and so helpful.
24. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Elite Airport Transfer UK
Thank you very much for your kind words and for choosing Elite Airport Transfer for your journey from Luton Airport to Stevenage.
We are delighted to hear that you were pleased with the service, communication and punctuality. We always aim to track flights closely and ensure our drivers are ready when our customers arrive, so it is great to know this made a difference to your experience.
Your feedback about our drivers being polite and helpful is truly appreciated and will be shared with the team.
We look forward to welcoming you again with Elite Airport Transfer on your next journey.
Chris
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