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Elia Arvostelua 

221
•
TrustScore 4/5 tähteä

4,2

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

So I posted a 5 star review based upon ordering and Aftersales, the fantastic customer service from Summer and her team, and the speedy delivery and beautiful packaging. Well, my wife opened her “g... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Such a wonderful company! Super comfy and beautiful lingerie sets, the parcels come with little goodies like flowers and face masks - all vegan which is so considerate! The sets fit perfectly and are... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

Really disappointed with this subscription. The underwear itself isn’t particularly good quality and the sizing seems really off. The postage also states 2–3 days, but I’ve been waiting almost... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Outstanding customer service! I only recently discovered this company and have had issues with sizing, staff have gone above and beyond on numerous occasions in order to get this rectified. From t... Näytä lisää

Yritys on vastannut


Yhteystiedot

4,2

Hyvä

TrustScore 4/5 tähteä

221 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,2

Kaikki arvostelut

(221)

134 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

Ignore the fake reviews!

Firstly read the small print on the subscription as they don't let you cancel until you've done 2 full months OR paid £36 for your first box which you won't do automatically as they give you a first time discount essentially trapping you in the subscription for a minimum of 2 months.

Secondly the underwear is from Shein! They've just literally cut the label off but kept the product washing tag. This stuff is £3 on Shein! A complete scam and rip off. Ignore the fake trustpilot reviews for this poor quality tat.

26. huhtikuuta 2025
Oma-aloitteinen arvostelu
Elia-logo

Vastaus yritykseltä Elia

Thanks for your feedback. We want to clarify a few important points:

We do not use SHEIN products. All our pieces are either our own original designs or sourced through selected third-party brands and suppliers. We’re proud of the quality and uniqueness of what we offer - some sites may use lower quality version of designs from ourselves or our partners, as is often the case with fast fashion brands.

Every review on our site and platforms is from a genuine customer.

Our subscription is fully flexible. While sale boxes come with a 2-month minimum commitment (clearly stated before purchase), we offer full refunds and cancellations—even during that period—if the items are returned. There is absolutely no intention to "trap" anyone.

If you ever receive something you're not happy with, our team is always here to help. Feel free to reach out directly—we genuinely care about giving our customers a great experience, and would be happy to arrange a full refund and fair compensation for any issues. We offer replacements with no questions asked or returns needed if you're not satisfied with either the size or your first set, as we know sizing is tricky with a new brand, and tastes differ a lot when it comes to lingerie.

Saanut 2/5 tähteä

I have had 5 boxes from this company…

I have had 5 boxes from this company now. The first was brilliant, really good quality. The second was wayyy too big so they sent me a replacement. After this the quality just deteriorated. The fabric is itchy. It feels cheap and it is irritating. The fit is not great either. I shop with the more well known brands for my lingerie now and you can really notice a difference within the quality and the price isn't really that much higher than this monthly subscription.

22. huhtikuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I am so pleased I found elia boutique

I am so pleased I found elia boutique! I've treated myself to 2 of the deluxe boxes so far and I am so impressed with the fit, the sets are comfortable and feel luxurious, they make me feel very body confident! Plus they left my boyfriend speechless 10/10.
Thank you so much, can't wait for my next box!

1. huhtikuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

The best

Elia boutique do the most beautiful elegant lingerie sets. All the little bits that come with it are the cutest! Its such a lovely little monthly treat💕

4. huhtikuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Amazing service and great products

I subscribed to Elia since January 2025 and I absolutely love a lingerie and little treats what comes with it. Everything fits so well and is comfortable. On my first order I miscalculated size of briefs. Next order was updated immediately and I received right size briefs from first order set too. Amazing customer service and communication to resolve this.

1. huhtikuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Shein underwear.

Found the set they sold me on shein for £3.29.
Ripped off claiming its their own product.

28. maaliskuuta 2025
Oma-aloitteinen arvostelu
Elia-logo

Vastaus yritykseltä Elia

Thanks for your feedback. We want to clarify a few important points:

We do not use SHEIN products. All our pieces are either our own original designs or sourced through selected third-party brands and suppliers. We’re proud of the quality and uniqueness of what we offer - some sites may use lower quality version of designs from ourselves or our partners, as is often the case with fast fashion brands.

If you ever receive something you're not happy with, our team is always here to help. Feel free to reach out directly—we genuinely care about giving our customers a great experience, and would be happy to arrange a full refund and fair compensation for any issues. We offer replacements with no questions asked or returns needed if you're not satisfied with either the size or your first set, as we know sizing is tricky with a new brand, and tastes differ a lot when it comes to lingerie.

Saanut 5/5 tähteä

Great gift idea – quality and presentation are spot on

I subscribed to The Elia Lingerie Box as a gift for my wife and it’s been brilliant so far. Each box has been well presented, with lovely quality items that feel special and thoughtfully put together. My wife’s really enjoyed the surprise element each month. Definitely a unique and worthwhile subscription – highly recommend.

27. marraskuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I LOVED the monthly lingerie box!!

I LOVED the monthly lingerie surprise boxes. You get so much for what you pay for - including little extras like scrunchies, tea bags and sweets! So cute, it was the best thing for self care❤️ i also spend far too long picking a set but with just putting my preferences in, I got exactly what I wanted, thank you! xxx

17. maaliskuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

gorgeous pieces

gorgeous pieces, for a reasonable price. cute little add ons that make the parcel feel much more personalised and special. overall stunning

21. helmikuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

DO NOT BUY HERE

Ordered my first box in a 32E, and the set that came had the label/size cut out and was so far from an E cup that it fit my sister who is a B cup. I contacted the company and they sent out a replacement which was exactly the same size, but I different design. Once again I contacted the company and they assured me that my next box would be true to size. I paid another £29 for a third set, and once again TOO SMALL.
I contacted the company again and they were absolutely useless, stating that I could not have a refund unless I send all three boxes (the first being from 3 months ago) in the exact condition that they were delivered in. I no longer had the stickers or scrunchie that was in the box and so returning them was not an option. They offered that I return the last box as this I did have in the same condition, but that I would not get my refund unless I emailed them the postage receipt, and that even then it is not guaranteed. This all just was a massive waste of my time and money. DO NOT DO IT.

5. maaliskuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Still waiting

I have been waiting for the best part of 4 weeks now. This is ridiculous. While I get replies from the company I have only been offered 20% refund. This is absurd now as each 4 weeks a new one is supposed to be coming. If you don't have things in stock don't advertise.

6. helmikuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

The best subscription box out there.::.

Quick delivery and the most wonderful quality product.

I’ve just had my fifth box with Elia and it never disappoints. The underwear is top quality and sits equal along side items I have from shops charging five times the amount. The curated colours and designs are beautiful and the packaging and extras are as if my best friend has sent me a gift! Well done. Best on market.

1. helmikuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Absolutely beautiful

Absolutely beautiful stock and made with love. I adore it! Thank you so much! I’ll be continuing my subscription and so excited for my next box!!

28. tammikuuta 2025
Oma-aloitteinen arvostelu
Saanut 2/5 tähteä

Size issues

On their website they say a size 30DD is equivalent to their 32DD, which is completely not true.
I then emailed asking for a return to which they replied - ‘yeah but you picked a 32DD’ when I complained on size even though they tell you to do that!
So that was rather annoying.
I also couldn’t cancel my subscription unless I returned so does seem quite annoying on that front as that’s small print I want aware of.
Anyway. They accepted return no bother so all good.

8. helmikuuta 2025
Oma-aloitteinen arvostelu
Elia-logo

Vastaus yritykseltä Elia

Hi, apologies for the issues you've had. If you ever wish to try us again, we'll be happy to provide a discount for you as we hope to provide the best experience for everyone, so our apologies this wasn't the case for you this time! Thank you for your feedback

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