Exceptional coffee and truly next-level customer service!
I recently had an issue dialing in a particular batch of beans on my home setup. When I reached out to Billy, the response was phenomenal. Rather than offering a standard template reply, he genuinely took the time to understand my setup, explained the bean characteristics, and even tested the batch on their own end across different grinders to replicate what I was experiencing.
To top it off, they tweaked the roast profile specifically to make it more home-grinder friendly and sent out a complimentary 1kg bag of the newly adjusted roast with my next subscription order. The results speak for themselves. Machine dialed in and now smoothly and consistently pulling flawless crema and a delicious espresso.
It is rare to find a business so dedicated to quality, craftsmanship, and active customer care. They’ve earned a loyal customer for life. Highly recommended!








