Great products and competitive prices! I was fortunate that I was able to purchase large goods, i.e. solar panels and then collect locally to me in Doncaster. Warehouse staff were fantastic, friend... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
The Visonic PowerMaster-10 G2 alarm kit was exactly advertised with alarm panel, external wireless alarm box with strobe and sounder, 2 wireless key fobs, a door sensor and three PIR sensors. The... Näytä lisää
Poor company to deal with this is why you don’t buy online if there’s a problem they done deal with it fob you off and asking to email with no reply Don’t do fined an alternative supplier They sho... Näytä lisää
Bought the Delonghi PinguinoEX100 Air conditioner, a lot cheaper than the big electrical shop and sent next day delivery. Customer service was outstanding, even with me keep asking, when will it c... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Electricals Online (or EO for short) are a new and innovative wholesaler of electrical goods on the online market, we aim to provide our customers with market leading prices online and to deliver them the best customer service possible. The directors of Electrical Online have all worked for some of the biggest electrical wholesalers across the U.K. They saw trade industries drastically change in the age of the internet and came together to pool their knowledge and experience to create EO. More than simply an online retailer, they launched EO’s membership programme in commitment to helping fellow tradesmen grow and futureproof their own respective businesses.
Yhteystiedot
Friars Gate, DN4 5NU, Sheffield, Yhdistynyt kuningaskunta
- 01146980583
- hello@electricalsonline.co.uk
- electricalsonline.co.uk
4,4
Erinomainen
945 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 36 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
First time customer disappointment
First time customer, item I wanted was listed as in stock and available for next day delivery. Received an email late on the day of delivery saying it's not in stock, there's none coming or on order and they 'aren't able' to order anymore - not believable. Ended up getting a refund, what a waste of time. You should never list products you don't have in stock or at least on its way from a supplier. Website was either very of date, which is unforgivable, or they deliberately list these things to try and get you to change your order order to an overpriced alternative while they have your money, or just to generate more traffic, both of which are despicable. Safe to say I won't be using them again.
3. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Electricals Online
Thank you for the review.
Not the best transaction experience.
Not the best transaction experience.
Order 2 led security lights which were in stock according to the website. Paid £9.95 for 2 to3 day delivery. Received an email from them saying the order was being shipped with tracking details etc.
After 5 days didn’t receive any order, so had to send a n email asking for an answer as to where my order was. Received an email saying had been a problem with warehouse and I should received order on Monday (after the weekend). Yes it turned up on Monday but there was only 1 security light in the box and the delivery note had been changed to show this. Sent another email explaining the problem but got NO REPLY BACK. Checked back on their website and funnily enough I couldn’t find any trace of the security light i had ordered???? Well the next day a parcel turned up from them with another security light inside but it was different to what I ordered luckily it didn’t matter this time as 1 of the lights I ordered was replacing an existing broken one and the other was going in a different place so it was ok that they were different.
To be fair everything worked out in the end, all be it taking nearly 2 weeks to resolve, but a little sceptical if I will use them again.
10. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Electricals Online
Hello,
Thank you for your review. I'm sorry to hear about the issue with your delivery.
I did not deal with the situation myself, so I at present I do not know why there was a delay or why the incorrect item was sent, but I will look into this now. As for the missed email, it seems that my colleague who was dealing with your query did in fact miss your follow up email, I understand this is very frustrating and I sincerely apologise on their behalf.
If I can help you in any way at all to rectify this situation, please let me know and send an email to hello@ and put it for the attention of Sam. I hope this helps, and once again I apologise for the poor service.
Best regards,
Sam - Team EO
Fast and efficient
Fast delivery and kept informed by email. Competitively priced. Good, quick service.
1. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Electricals Online
Thank you for the kind review, we're happy to hear that we provided a good service and we hope to hear from you again soon.
Great products and prices and super…
Great products and prices and super quick delivery, very happy : )
25. syyskuuta 2025
Vastaus yritykseltä Electricals Online
Many thanks for the review :)
Exactly what I wanted
Exactly what I wanted. Functional double pole switch in a watertight casing. When installed it will control the power to the calorifier on my boat.
9. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Electricals Online
Great to hear. Thank you for the positive review, I hope the item works well for you!
Vastaus yritykseltä Electricals Online
Thanks for the feedback, Neil. We hope to hear from you again in future and appreciate the review.
2 weeks later I am yet to receive my…
2 weeks later I am yet to receive my purchase.
7. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Electricals Online
Hello,
I'm sorry to hear that you have not received your items. I can't see that we have received any emails from you asking for an update, so unfortunately I cannot see what order this is referring to.
If you require an update on your order, please contact hello@electricalsonline.co.uk with your order number, we will be more than happy to help.
Many thanks,
Sam.
Could not ask for better service
Could not ask for better service, ordered on-line , paid for two days courier, arrived on time ,fits ok and works, Great service
1. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Electricals Online
We're happy to hear that you had a positive experience with us. Thank you for leaving your review, we hope to hear from you again soon!
Easy to order
Easy to order, great quality product and fast delivery
23. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Electricals Online
We're glad you had a good experience with us, thank you for the kind review.
Fantastic service!
Fantastic service!
Easy to order, great price and fast delivery. Will be recommending to others and using in the future.
24. syyskuuta 2025
Vastaus yritykseltä Electricals Online
Many thanks for the review and recommendation, we appreciate your support and are happy that you had a good experience with us!
Brilliant
Brilliant, fast free postage, quality goods at great prices, cannot fault, thank you
1. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Electricals Online
We're happy to hear that you had a positive experience with us. Thank you for leaving your review, we hope to hear from you again soon!
Vastaus yritykseltä Electricals Online
Thanks for the review!
Good products at affordable prices with…
Good products at affordable prices with quick delivery.
25. syyskuuta 2025
Vastaus yritykseltä Electricals Online
Thanks for the feedback, Anthony. We hope to hear from you again in future and appreciate the review.
These radiator castors are great.
Very simple to order and pay. Delivered quickly and well packaged.
Simple to fit the items. Great service and highly recommended.
24. syyskuuta 2025
Vastaus yritykseltä Electricals Online
We're happy to hear that you had a positive experience with us. Thank you for leaving your review, we hope to hear from you again soon!
Good service good product
24. syyskuuta 2025
Vastaus yritykseltä Electricals Online
Many thanks for the kind review.
Vastaus yritykseltä Electricals Online
Thanks for the feedback, Ian. We hope to hear from you again in future and appreciate the review.
You sold me a defective item
You sold me a defective item. The s.p.d was defective, obviously it was a used item and has been repackaged and resold!
24. syyskuuta 2025
Vastaus yritykseltä Electricals Online
Hello,
Thank you for your review.
I'm sorry to hear that you have a faulty item. I can confirm that we do not send used items, we only send new items to our customers. Unfortunately there is always a small chance that any item we send could go faulty when installed, it is sadly the nature of electrical products.
If you have proof that we may have mistakenly sent a returned item, please email any images that you have may have and we will investigate this further.
As discussed in my email, my colleague will be sending a returns label to you so that you can get this item back to us for a full refund. I hope this helps to resolve the issue.
Apologies for any inconvenience caused.
Fast delivery
Fast delivery, great communication and superb shower extractor fan does the job great, no more steamy bathroom would definitely recomend
10. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Electricals Online
Many thanks for the kind review, I'm glad to hear that your fan has done a good job!
Easy to navigate the site and place the…
Easy to navigate the site and place the order. Delivery was reasonable and well packaged.
4. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Electricals Online
Many thanks for the positive review! We hope to see you again soon.
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