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2,9
Keskitasoinen
15 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
It was easy and the night gown was…
It was easy and the night gown was exactly what I wanted! Except I should have ordered just a large! I thru out the mailing envelopes so next time!
Thank you,
Judith Endel
29. lokakuuta 2026
I have requested 3 times to cancel my…
I have requested 3 times to cancel my order. Ordered a Halloween costume on 10/17 and received no shipment confirmation until I sent an email. Even now have nothing. Just want my money back. Bad experience.
29. lokakuuta 2026
Vastaus yritykseltä Ekouaer
Hi there,
We are truly sorry for the delay in delivering your order in time . We regret that we did not meet your expectations in this instance.
The shipping delay you experienced is not reflective of the level of service we aim to provide. We sincerely apologize for any inconvenience or disappointment this may have caused you .
Your feedback is important to us, and we appreciate your understanding. We will take your comments into consideration as we work to improve our shipping processes and ensure timely deliveries for our customers.
If there is anything else we can do to assist you or if you have any further concerns, please do not hesitate to contact us. We value your business and hope to have the opportunity to serve you better in the future.
Warm regards,
It's so awful
This item is not embroidered. It is a printed sublimation and it is so awful! The silver doesn't even show ,its more a stained shadow.
, the fabric is cheep holloween costume quality, there is no large satin button instead a cheap small button and eye loop. This item is not even worth $40 let alone $81.
Looks like I'm cutting it up to use as a pattern Goodluck trying to return it back to china!
29. syyskuuta 2026
Vastaus yritykseltä Ekouaer
We are sorry that you were not satisfied with the product you received. We understand how frustrating this must be, and we deeply regret any inconvenience it has caused you.
To address your concerns, our customer service team has contacted you by Email, if you did not receive reply please check the spam folder.
Your satisfaction is our top priority, and we assure you that we will take your feedback seriously and work on improving our processes to prevent similar issues in the future.
If you have any further questions or if there is anything else we can assist you with, please don't hesitate to reach out to us. We are here to help.
I canceled my order 5 minutes after I…
I canceled my order 5 minutes after I made the purchase by mistake and it was already in transit. Your kidding me. But my credit card was charged the following day. So when I got the package im expecting to send it back for full refund. Nope. I ordered it by mistake. I should get a refund.
2. lokakuuta 2026
Vastaus yritykseltä Ekouaer
We are sorry that you were not satisfied with the product you received. We understand how frustrating this must be, and we deeply regret any inconvenience it has caused you.
To address your concerns, our customer service team has contacted you by Email, if you did not receive reply please check the spam folder.
Your satisfaction is our top priority, and we assure you that we will take your feedback seriously and work on improving our processes to prevent similar issues in the future.
If you have any further questions or if there is anything else we can assist you with, please don't hesitate to reach out to us. We are here to help.
Pants do not look like picture
29. syyskuuta 2026
Vastaus yritykseltä Ekouaer
We are sorry that you were not satisfied with the product you received. We understand how frustrating this must be, and we deeply regret any inconvenience it has caused you.
To address your concerns, our customer service team has contacted you by Email, if you did not receive reply please check the spam folder.
Your satisfaction is our top priority, and we assure you that we will take your feedback seriously and work on improving our processes to prevent similar issues in the future.
If you have any further questions or if there is anything else we can assist you with, please don't hesitate to reach out to us. We are here to help.
Still haven’t gotten it
28. syyskuuta 2026
Vastaus yritykseltä Ekouaer
Hi there,
We sincerely apologize for the frustration and disappointment you have experienced due to not receiving your items. We understand how important it is to receive your order promptly, and we regret that we have not met your expectations in this regard.
Please be assured that we are actively working to resolve this issue and provide you with a satisfactory resolution. If there is anything else we can do to assist you or if you have any further concerns, please do not hesitate to reach out to us. We are here to help and want to ensure that you have a positive experience with us.
Thank you for your understanding and patience. We appreciate your trust in us, and we hope to have the opportunity to serve you better in the future.
Warm regards,
Love the design
Love the design, but arrived all wrinkled in soft packaging. Had to take it to dry cleaners to have wrinkles removed at an additional $9 cost.
29. syyskuuta 2026
Shipping stated it should take about 10…
Shipping stated it should take about 10 days. It’s been way over that and still cannot see tracking correctly. It was on two jackets that I ordered. And another jacket I ordered. The confusing part was. They said it was whatever company USA. Making you think it’s made in the USA. But it’s all coming from China. If I would’ve known that, I would’ve never ordered anything.
29. syyskuuta 2026
Vastaus yritykseltä Ekouaer
Hi there,
We are truly sorry for the delay in delivering your order in time . We regret that we did not meet your expectations in this instance.
The shipping delay you experienced is not reflective of the level of service we aim to provide. We sincerely apologize for any inconvenience or disappointment this may have caused you .
Your feedback is important to us, and we appreciate your understanding. We will take your comments into consideration as we work to improve our shipping processes and ensure timely deliveries for our customers.
If there is anything else we can do to assist you or if you have any further concerns, please do not hesitate to contact us. We value your business and hope to have the opportunity to serve you better in the future.
Warm regards,
exchanging sizes
3. syyskuuta 2026
I bought a gadget from Ekouaer
I bought a gadget from Ekouaer, expecting a great deal, but the product arrived damaged. The seller didn’t respond to my messages, and the website’s customer support was slow. I was disappointed, but I’ll try again next time. The experience wasn’t perfect, but I won’t give up.
12. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ekouaer
We are sorry that our products did not satisfy you. Since we cannot obtain your order information, could you please contact us through the following contact information? Please rest assured that we will definitely provide a solution for you.
Email：support@ekouaer.com
our phone number：(+1) 5862802888
Fit well and lovely fabric.
3. syyskuuta 2026
Product was nothing like it was…
Product was nothing like it was advertised. It was cheap material, didn't look like product ordered.
3. syyskuuta 2026
Vastaus yritykseltä Ekouaer
We are sorry that you were not satisfied with the product you received. We understand how frustrating this must be, and we deeply regret any inconvenience it has caused you.
To address your concerns, our customer service team has contacted you by Email, if you did not receive reply please check the spam folder.
Your satisfaction is our top priority, and we assure you that we will take your feedback seriously and work on improving our processes to prevent similar issues in the future.
If you have any further questions or if there is anything else we can assist you with, please don't hesitate to reach out to us. We are here to help.
Beware of Ekouaer ! ! !
beware. shoddy & very substandard. Poor fitting w/h cheap materials. And it 6-7 weeks to get. They do not accept returns. Like much stuff from China they'll only insult with small % credit. RUN
8. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ekouaer
We are sorry that you were not satisfied with the product you received. We understand how frustrating this must be, and we deeply regret any inconvenience it has caused you.
To address your concerns, our customer service team has contacted you by Email, if you did not receive reply please check the spam folder.
Your satisfaction is our top priority, and we assure you that we will take your feedback seriously and work on improving our processes to prevent similar issues in the future.
If you have any further questions or if there is anything else we can assist you with, please don't hesitate to reach out to us. We are here to help.
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