I bought a Eko Hanna bin off Amazon, once unpacked I realised the bin ring was missing. The original seller was nowhere to be found. I contacted the Eko UK based customer services and within 24hrs the... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Absolutely outstanding Customer Service ! I had some issues with soap dispenser which sudendly stopped working .The communication from the moment I have emailed was 5* .Confirmation from R&D depar... Näytä lisää
After many years of faithful service my bin developed a fault. I contacted the customer service team for assistance. Lara dealt with my query. She was able to quickly assist me and ensure that I g... Näytä lisää
The customer service at Eko Home is impeccable. I had a sensor lid on a bin that stopped working after 5 years, and the model is no longer on the market. Lara helped me find an available lid in the le... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Welcome to EKO Home! EKO re-imagines your home with products designed with beauty and intelligence in their heart.
Yhteystiedot
Yhdistynyt kuningaskunta
- support@ekohome.co.uk
- ekohome.co.uk
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 66 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 kuukauden sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Customer Service Second to None
We had a problem with the bin pedal not working. Eko customer service were second to none, problem resolved. Impeccable communication with Eko. Highly recommended.
Good quality products
Easy to order and a good quality product at a reaonable price. Such a simple design but it works well and fits in with my kitchen.
Very good customer service
I ordered a kitchen bin and needed it urgently. The order was speeded up by customer service and it was delivered even earlier than promised - very impressive, especially in August when some things slow down.
Bin lid not opening
On asking advice from EKO in regards to my bin lid not opening, on giving them a copy of my receipt and a video of the problem, the identified the issue and sent a replacement pedal along with a you tube video on how to replace the pedal! Now fully working again! Efficient customer service… thank you
Fantastic customer service.
Fantastic customer service.
very fast response to my initial query, Karen S came back with the information I required and the next steps to take and kept me informed all the time.
Very impressive.
Good quality product
I have just bought the bin and the matching bin liners, both are very good quality.
Beautiful bins and beautiful customer…
Beautiful bins and beautiful customer service. I am a proud owner of a beautiful EKO bin and after 18months the hatch on the lid got broken and the EKO team sent us a new hatch within a few days. Their communication was fast and considerate and problems solved in no time. I am impressed! The EKO bin not only looks good as new in my kitchen, but it also works efficiently as ever.
I highly recommend - good investment !
45L sensor bin
I had been trying to find a sensor lid for my EKO bin for months. I approached EKO direct and they couldn’t have been more helpful in supplying me with exactly the one I wanted. They were very helpful and quick with their response
A good quality caddy
A good quality caddy, I purchased to store washing powder rather than for vegetable peelings. I am happy with my purchase.
Fantastic All Round
Really like this company, they have solidly built, beautifully designed and well thought out products. Their ethos and communications are fantastic, deliveries have always been fast and on time, it's a real pleasure to do business with this company.
I've Bin thinking about you...
Have an Eko bin, wanted the official fresheners. Turned up pronto, all good. The bin itself is also v good :)
Bin order
Ordered a bin (to store washing powder in in my laundry room). It arrived promptly and loved the quality of the product- only problem was it wasn’t the colour I ordered. I emailed the company and Karen answered me within a few hours. Bin was replaced and original one collected within a couple of days. Karen also sent me some complimentary bin liners to compensate me for the mix up (I didn’t ask for them but it was very much appreciated) and a follow up email a few days later to make sure I’m happy. I am extremely happy with the product and excellent customer service- I wouldn’t hesitate to recommend
Thank you to all especially Karen at Ecohome x
Fantastic customer service from Karen
Fantastic customer service from Karen, we’ve an old bin with a damaged lid, she went way out of her way to locate a newer lid that could fit on an old bin. Highly recommend EKO bins.
Quality product
Very good quality recycling bin, easy to operate and to clean. Looks good too.
Eko customer service is amazing
Eko customer service is amazing. Our bin arrived with a cracked lid (parcelforce) and I received a same day reply from Eko. They quickly despatched a replacement lid with a different courier that arrived the following day. Accidents happen, but it’s how the company deals with them that gives you confidence and the feeling of being valued.
Impressive product & service
Really well designed product (kitchen bin) both looks & functionality. Prompt reswponse to request to change delivery address - great sevice.
Great product and even better…
Great product and even better communication when I had a question….highly recommended
Great customer service from Karen
Great customer service from Karen. Love my new bins.
Great bin loved the rectangle shape…
Great bin loved the rectangle shape fitted perfectly at the end of my kitchen units. Smart design for a plastic bin . Sturdy catch which clicks closed smoothly. Really impressed no damage in transit May get a smaller bathroom bin Thanks EKO glad I am helping the environment too.
I ordered a bin directly from Eko as…
I ordered a bin directly from Eko as they stocked one that was the perfect size for my kitchen. It arrived so quickly, even before the dispatch notification arrived. It was packaged well. I love the colour, the simplicity of the design. Easy to empty, easy to clean, no smells. I think I might order another one. Thank you Eko.
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