Efficient Home Energy Arvostelua 2 073

Kept me up to date on bookings and called prior to arrival. Engineer was polite and professional. Certificates and inspection reports were sent promptly. Great experience.

Quick and effective service

Easy to book online with a transparent cost. The team got in touch with me quickly to let me know the timeslot booked was no longer available, but on the day the engineer came earlier than the window which was great.
Brilliant service, kept me informed and let me know everything was running ok.
Received the certificates a few days later.

Professional engineer attended to perform assessment.
Communication was clear throughout.
Certificate provided the very next day.

On time and punctual. Swift and efficient service.

Great price no fuss service and the serviceman communicated well. They were able to arrange a service and filter clean with gas certificate within a few days and everything was managed well.

Quick, efficient, competitive price and good communication

We had this company test the electrics in our home, the electricians were very polite and helpful.

Excellent service! The electrician was professional, and highly skilled. He diagnosed the issue quickly, explained everything clearly, and completed the work with great attention to detail. The job was done safely and efficiently, and the results exceeded our expectations. Highly recommend for anyone needing reliable electrical work!

Boiler service: Great quality service for a great price + certificate included.

10/10 for the engineer Huseyin who arrived on time, was very knowledgeable and was happy to answer additional questions and spend time explaining.

Engineer very efficient and punctual. Very pleased with his work.

Absolutely excellent. Highly recommend

Extremely efficient and professional.
I had Gas and electric cert done, also needed to have some work on our Gas boiler. They managed to get it done very quickly, just before the new tenants moved in! Thank you 🙏

A superb service, very professional. They came and fixed my boiler and did my EPC certificate.

Very processional service from the moment go. I called them and booked for my boiler to serviced and for my gas certificate. The engineer came and with no hassle serviced my boiler did all the necessary things and left. I also received my certificate the next day. Thank you. Recommend to all.

A lovely company to deal with. I have nothing but praise for everyone I've spoken to at the office and the engineers who have come out to service my gas boiler. Will be calling for my next boiler service, due in a couple of months.

The boiler service was completed in less than 15 minutes so I do not feel as though the boiler was fully serviced at all. My boiler has been serviced annually over the past 10 years and never once has it completed so quickly. All I know for sure is that he looked at it and took pictures. I did not get what I paid for that is for sure.

Shortly after writing my review and giving a 2 star rating I got a call from a manager who promptly booked in another service with a head engineer. Less than a week later my boiler had been serviced properly. The aftercare received was first rate and upon resolution of my query I will definitely use them again.

Order: #33715
Invoice #1564

Booked boiler service + gas certificate. 11am-2pm on a Monday. Ruins my work day, but ok.

Get a call 1.32pm from a rude service person to confirm a) whether my appointment for a gas certificate (I relay it is for a boiler service AND a gas certificate), and b) that he can't make it (you read that right) as he's in central London, so he'll be there about 1h after.

WHAT?

I have a full day scheduled (school run among other things).

Starts making fun of me on the phone: "What do you want me to do, leave the country?". After some very rude back and forth, I hung up.

Ring up the main line (020 3488 1899) to get a solution: "Do you want to reschedule free of charge?"

WHAT?

They actually mean keep the payment and just do it some other day (as if this is my fault). Now I have to wfm another time and of course the same thing can happen. To clarify, this was not an offer to refund and do the service for free (they just open the cupboard, look at the boiler, sign the paper. That's it. The whole thing is a scam anyway, but manufacturers want you to do this for the warranty for some reason). This is as if I can't be here and they are willing to reschedule for free (doing me a favour). Awful.

Of course a refund. ASAP you time wasters.

Great company i use them every year and highly recommend !