I have been using Edible Blooms for years and they never disappoint. They have options for all occasions and are available in other countries so I often send a birthday chocolate bouquet to friends/fa... Näytä lisää
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I live in Ireland and I couldn't find a courier who would deliver to London .I found Edible Blooms online and I'm absolutely delighted. They didn't disapoint. My daughter received her gift on time ,... Näytä lisää
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The chocolate bouquets from edible blooms are gorgeous, I've ordered 2 now as gifts, and they are so well received for being unique and attractive. It's a lovely change from regular flowers or a box o... Näytä lisää
I was regularly informed by DHL wrt delivery tracking. This order was fm Singapore for my niece's graduation in UK. Be good if a picture of actual bouquet was sent to my email. I jd a previous florist... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
Edible Blooms UK creates gifts with a difference, delivered globally. Their Edible BloomsTM can be customised for corporate gifting and are ideal for the person that has everything.
Yhteystiedot
Chester House, 1-3 Brixton Road, SW9 6DE, LONDON, Yhdistynyt kuningaskunta
- 07955818472
- hello@edibleblooms.co.uk
- edibleblooms.co.uk
4,4
Erinomainen
3 t. arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
This was for a good friend - very well received
This was for a good friend who, by way of thanks, sent us a picture of our gift arriving. We had to agree with her; it looked great and we only hope the contents will be as delicious too.
1. lokakuuta 2022
Vastaus yritykseltä Edible Blooms UK
Hi Mrs Peace,
So glad to hear your friend liked your pressie :)
Carla & the Edible Blooms Team
The orders arrived on time and delivery…
The orders arrived on time and delivery messages were qell carried out. All my 3 deliveries were thrilled with their gifts.
21. lokakuuta 2022
Vastaus yritykseltä Edible Blooms UK
Hi Lucy, so happy to hear this!
Carla & the Edible Blooms Team
The item itself was lovely 😊 just a…
The item itself was lovely 😊 just a little pricey for what you get but still lovely all the same.
1. lokakuuta 2022
Vastaus yritykseltä Edible Blooms UK
Hi Pauline.
I'm glad you liked the product :)
Carla & the Edible Blooms Team
Ordered the bouquet as a gift for…
Ordered the bouquet as a gift for family.
Was kept well informed of progress of delivery the whole way.
Family were very pleased with the gift.
5. lokakuuta 2022
Vastaus yritykseltä Edible Blooms UK
Thanks for your lovely review :)
Carla & the Edible Blooms Team
Vastaus yritykseltä Edible Blooms UK
So happy to hear this Sanj!
Carla & the Edible Blooms Team
Horrible experience
First of all, they did not put any extra things that I ordered and also paid, second instead of putting chocolates they put bars and lastely, I paid for a priority shipment and they delivered at night and leave it outside of the street.
18. lokakuuta 2022
Vastaus yritykseltä Edible Blooms UK
Hi, I'm sorry you didn't have a good experience :(
All your extras were added inside the bloom box, the bars were free on top of the extras you had already added, not instead :)
I have checked on your delivery and the courier tried to deliver the parcel 3 times, once at 10.08, again 10 minutes later, and finally at 14.56, when they could still not find anyone home. The parcel was left inside the building, outside the flat door.
this order was requested for my 17…
this order was requested for my 17 year old granddaughter 's debut at The London Paladium with Joy Division and the Manchester Camerata... a one off occasion... she did not receive it!!!!.. it was delivered to the wrong addressd at 8.30am...on the Sunday morning.. not sure any theatre is open at that time . to say the least..however the response from Edible Floers was positive and I am happy with the actions of their staff to retrieve my experience is to be commended..... after all it was the timing of delivery that was the problem not the order...
15. lokakuuta 2022
Vastaus yritykseltä Edible Blooms UK
Hi Teresa,
I'm sorry the parcel didn't arrive when you expected :(
The Saturday delivery you selected is an all day delivery, but on the day of delivery they send a notification to the email & mobile number provided giving a delivery time window, at which point further instructions can be added if the recipient won't be in or the premises closed. As there no instructions the courier left it at a nearby business with an image and location via their tracking.
Sadly we are not able to influence or alter the delivery time set by the courier, and all notifications go directly to the customer so we were not aware of the issues until you contacted us, but I completely understand your disappointment, which is why we not only provided a full refund, but also a voucher.
I'm glad that we could at least provide you with good service after the courier mishap :(
Great service
Great service, and communication. Arrived on the day requested and I am very pleased with it
17. lokakuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Edible Blooms UK
Yay!! Thanks Karen!!
Carla & the Edible Blooms Team
Exceptional Service
Delivery was on time, my sister loved the Libra birthday gift hampers. However, the slipper is way to big - it's size 44-46 for a female size and it came with black color. Maybe the company should consider giving options of color and size before proceeding the order. But otherwise, everything else is great.
12. lokakuuta 2022
Vastaus yritykseltä Edible Blooms UK
Hi Astrid,
The slippers are not a specified size on the site, and they're a 'one size fits most', but I understand in this case they were way too big, and we are grateful for your suggestion and your review :)
Carla & the Edible Blooms Team
Assistance
The original attempt to use the website and send an order was very unsuccessful and after numerous attempts I contacted you. From then on my dealings with your company we’re delightful culminating success all round. Thankyou.11
11. lokakuuta 2022
Vastaus yritykseltä Edible Blooms UK
You are most welcome, I'm glad we could help :)
Carla & the Edible Blooms Team
My recipients were thrilled with the…
My recipients were thrilled with the gift. It looked lovely even though slightly different to the picture on the website.
12. lokakuuta 2022
Vastaus yritykseltä Edible Blooms UK
Hi Annette,
Thanks for your review :)
Occasionally the colours of the wrap changes slightly depending on availability, but I'm glad they enjoyed the gift :)
Carla & the Edible Blooms Team
My mother was so happy when she…
My mother was so happy when she received her gift. Thank You
13. lokakuuta 2022
Vastaus yritykseltä Edible Blooms UK
I'm so glad to read this!! Thanks Eric :)
Carla & the Edible Blooms Team
I placed a order and wrote a note for…leave on door step.
I placed a order and wrote a note for instructions to leave on door step if there is no answer. As the property is not in public view. However the driver didn't follow instructions which I understand his concerns. But when I phoned the company and explained everything, I asked if it could be re- delivered the next day. To my surprise refused. So cancelled the whole order. My friends birthday surprise didn't happen. Disappointing.
11. lokakuuta 2022
Vastaus yritykseltä Edible Blooms UK
Hi Trish,
I'm sorry to hear that :(
Drivers are not allowed to leave parcels unattended unless you request it via their tracking site so they have express permission on record. I have checked on your order, and it looks like the driver then delivered to the local collection point, which is why they probably refused to redeliver, as once marked at delivered to the shop they are unable to retrieve it, and therefore to redeliver, but I can understand how thar would have been disappointing :(
Carla & the Edible Blooms Team
Timely delivered
11. lokakuuta 2022
Vastaus yritykseltä Edible Blooms UK
Thanks for your review Rajendra, we are always happy to hear how we can make it a 5 star experience the next time around :)
Carla & the Edible Blooms Team
Vastaus yritykseltä Edible Blooms UK
That has made me smile Ian, thanks for your lovely review :)
Carla & the Edible Blooms Team
Beautiful idea for a gift and very…
Beautiful idea for a gift and very reliable service, my recipient was genuinely happy: I will surely use this company again.
9. lokakuuta 2022
Vastaus yritykseltä Edible Blooms UK
Thanks Claudia!! So happy to read this :)
Carla & the Edible Blooms Team
Vastaus yritykseltä Edible Blooms UK
Thanks so much for your kind words :)
Carla & the Edible Blooms Team
Impressed!
My experience was wonderful! So simple and easy! The receiver was pleasantly surprised!
9. lokakuuta 2022
Vastaus yritykseltä Edible Blooms UK
So lovely to read this!! Thank you so much :)
Carla & the Edible Blooms Team
Edible blooms you are amazing
As always edible blooms you have been incredible. Exceptional service prompt delivery and nothing is impossible. Your. Customer service is 5*
8. lokakuuta 2022
Vastaus yritykseltä Edible Blooms UK
Hi Shilpa,
Thanks for your wonderful review :)
Did you mean to give us 1 star? We would be really happy with 5 :)
Carla & the Edible Blooms Team
Everything was fine.
27. syyskuuta 2022
Vastaus yritykseltä Edible Blooms UK
So glad to her this Gabor :)
Carla & the Edible Blooms Team
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