Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Used this company to purchase an ioSafe G3 fireproof backup device to replace my ageing Buffalo drive. Ordering was straight forward, price competitive and delivery excellent. First off I was a bit... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Second time I've purchased ECC RAM modules from ECPROF. Their prices are very reasonable and they carry these admittedly exotic components you can't get on more mainstream outfits like Amazon or Scan.... Näytä lisää

Saanut 5/5 tähteä

I came across this AEG air conditioner on their website and thinking it's a misprice, I went ahead and ordered it. Despite my amazement they confirmed my order and clearly explained the appliance is a... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Product was as described and fits the tablet like a fitted glove. Customer service kept me up to date. Was delivered in exceptionally fast time, less than 48 hours between ordering and arriving. Will... Näytä lisää

Yrityksen tiedot

  1. Televiestintä
  2. Levyasemat ja tallennuspalvelut

Erilaisten ulkoisten lähteiden tuottama tieto

Eccentric Professionals Limited (ECPROF) is one of UK’s top independent distributor for IT hardware, computer related and electronic products, and provides cutting edge technology solutions to multi-faceted industries in the government and public sector. ECPROF is operating in United Kingdom along with providing its services all over Europe. Equipped with a vast amount of experience and a portfolio in excess of 40,000 IT products from all the principal manufacturers, ECPROF is an independent distributor. This allows ECPROF to be able to provide the best pricing and delivery mechanisms for private businesses and public sector companies all over Europe. ECPROF’s Dedicated Customer Services and Sales Team are our core assets. Our Support team is present round the clock to provide our valued clientele with expert IT advice to maximize the performance outcomes and minimize the costs in a most cost-effective manner. Working with ECPROF ensures that you receive your IT products on time, even in emergency down-times and performance impacting critical scenarios. Our valued clients have informed us that this has greatly assisted them in making available scarce internal company resources and has allowed them to focus on core business interests. Along with ECPROF’s wide-ranging product portfolio, ECPROF has dedicated Sales professionals available who specialize in providing the most efficient and cost effective solutions to Academic, Healthcare and Governmental organizations. This specialization assures our clients that we will always be able to assist them in identifying the best solutions for their IT requirements. ECPROF's business philosophy is not restricted to simply the order stage. ECPROF realize that pre-sales and post-sales support is just as important to clients as placing an order. Therefore pre and post-sales support is an important component of ECPROF's business strategy, making us push the boundaries to exceed our customers’ expectations on every order.


Yhteystiedot

4,2

Hyvä

TrustScore 4/5 tähteä

587 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 11 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 24 tunnin sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

competitive pricing

competitive pricing with good communication

8. huhtikuuta 2026
ECPROF-logo

Vastaus yritykseltä ECPROF

Thank you for your feedback! We are glad you appreciated our competitive pricing and communication. We look forward to working with you again:)

Saanut 5/5 tähteä

Good website, good service and fast delivery

Used this company to purchase an ioSafe G3 fireproof backup device to replace my ageing Buffalo drive.
Ordering was straight forward, price competitive and delivery excellent.
First off I was a bit put off as I had to agree to their NCNR terms not once but twice, however, knowing these terms had zero effect on my statutory rights of the Consumer Rights Act 2015 I proceeded and was happy with end result

7. huhtikuuta 2026
ECPROF-logo

Vastaus yritykseltä ECPROF

Thank you for your feedback! We are glad to hear you found the ordering process straightforward and our pricing and delivery met your expectations. We also appreciate your understanding regarding the NCNR terms. Enjoy your new ioSafe device!

Saanut 5/5 tähteä

Well Managed Sale

After a minor initial missunderstanding, quickly sorted, all went well. Clear documentation, immediate progress updates, and quick delivery.

30. maaliskuuta 2026
Oma-aloitteinen arvostelu
ECPROF-logo

Vastaus yritykseltä ECPROF

Thank you so much for your feedback much appreciated 😊

Saanut 5/5 tähteä

EXCELLENT SERVICE

16. maaliskuuta 2026
ECPROF-logo

Vastaus yritykseltä ECPROF

Thank you so much for your kind words! We’re delighted to hear that you had an excellent experience with our service. Your feedback truly means a lot to us and motivates our team to keep delivering the best possible support. We look forward to serving you again soon! 😊

Saanut 5/5 tähteä

Good Communication & Exceptional Service

I recently purchased an Akasa Turing FX case from ecprof.com. This item was delivered to me on the 7th day following my payment as told. Well done!

24. helmikuuta 2026
ECPROF-logo

Vastaus yritykseltä ECPROF

Dear Customer,

Thanks for the kind words! Glad the Akasa Turing FX arrived on time. We're here if you need anything else.

Saanut 5/5 tähteä

Excellent experience

Sales person are very good. Easy to communicate, assist on every step through the purchase

20. helmikuuta 2026
ECPROF-logo

Vastaus yritykseltä ECPROF

Thank you for your kind feedback! We are glad our sales team made the process easy and supportive for you. We truly appreciate your support!

Saanut 1/5 tähteä

I am extremely disappointed and…

I am extremely disappointed and frustrated with ECPROF. They failed to inform me about customs charges before shipping, and when I tried to return the product because of these unexpected costs, they refused to accept the return. It is unbelievable — they offered no solution whatsoever and basically said “take it or leave it,” while still refusing to take it back.

Customer service was absolutely terrible. On the phone, the agent eventually just went silent and stopped responding. When I asked to speak to a manager, I was told none were available — only for her to immediately say she needed to speak to the manager herself. On chat, it was exactly the same story: no help, no accountability, no effort to resolve the issue.

An unexpected price increase of over 25% due to customs charges is more than a valid reason to return a product, yet they would not acknowledge this at all.

If you are in the Republic of Ireland, I strongly advise you NOT to order from them. You risk losing money because customs charges can be extremely high, sometimes even more than VAT, and you cannot reclaim them. Buy from within Ireland instead — you support local businesses and avoid dealing with companies like this.

18. helmikuuta 2026
Oma-aloitteinen arvostelu
ECPROF-logo

Vastaus yritykseltä ECPROF

We are sorry for any frustration caused.Please note that We deal exclusively with business customers. For goods shipped from the UK to Ireland (including your order), the VAT is applied by the Irish authorities, not by us. Since the shipment is entering Ireland, the Irish Revenue is responsible for collecting the VAT, and this is standard practice for cross-border B2B shipments.

You are, of course, able to reclaim this VAT through your local tax authorities in Ireland, as per the normal procedures for business-to-business transactions.

We understand that cross-border VAT can sometimes be confusing and appreciate your understanding.

Saanut 5/5 tähteä

Great company to deal with

Great company to deal with, from purchase to delivery. Constant updates and the package arrived earlier than expected. Would recommend and hope to continue dealing with ECPROF.

23. joulukuuta 2025
Oma-aloitteinen arvostelu
ECPROF-logo

Vastaus yritykseltä ECPROF

Thank you very much for your kind feedback! We are delighted to hear that you had a great experience from purchase to delivery and that our updates and early delivery met your expectations. We truly appreciate your recommendation and look forward to continuing to work with you in the future.

Saanut 4/5 tähteä

Thanks

Clear communication about the ordering process for this special item. However, the email saying the item had been shipped arrived three days after the parcel was delivered!

15. joulukuuta 2025
ECPROF-logo

Vastaus yritykseltä ECPROF

Dear Alan,

Thank you for your feedback. I can confirm that your order was delivered on Saturday the 13th, which is a non-working day. This is why the proof of delivery was shared with you on Monday the 15th.

I’m glad to hear that you’re satisfied with our service. Please don’t hesitate to reach out if there’s anything else we can help with.

Saanut 5/5 tähteä

fast delivery

7. marraskuuta 2025
ECPROF-logo

Vastaus yritykseltä ECPROF

Thank you so much for your review!

We’re thrilled to hear that you had a great experience with us

Saanut 1/5 tähteä

Terrible service

Terrible service, showed Item was in stock, so ordered expresss delivery as needed ASAP. Turns out they were not holding stocking and was relying on a 3rd party distributor, item didn't ship for 1 week after order, no offer of refund on express delivery charge.

20. lokakuuta 2025
Saanut 2/5 tähteä

Poor communication and misleading…

Poor communication and misleading shipping and transit time. Promoted at 5-7 days but after order was placed advised that needed to consolidate with other orders and will ship "...as soon as possible". Offered to collect, told not possible. Updated 8th September that would be delivered in 6-8 business days. Chased tracking on 18th September, response but no tracking. Chased 25th September and advised due into the UK warehouse following day and would be turned round the same day. Order placed 4th September, delivered 2nd October! Communicated at time of order that this was being purchased for a crew mobilisation, this was a contingency item so luckily not needed.

30. syyskuuta 2025

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