This is such a brilliant way to get equipped for a ski/snowboard trip, especially for kids/teenagers who would grow out of kit after one season. We went for 2x ‘Absolute No Brainer’ packages and recei... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I would highly recommend EcoSki. The whole process of hiring was seamless. The clothes arrived in plenty of time, were of excellent quality - like new. The returns process was equally as easy.... Näytä lisää
My third time using EcoSki and can only praise them. Having had trouble this time round with sizing, Isabel has helped superbly and we now have a replacement due before we go away. If you are wan... Näytä lisää
Never skied before. Never had any Ski clothing. Ecoski have been exceptional. Rachael replied to me twice over the weekend. Tailored hire service specifically to my needs. All clothing and equipment d... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Rent - Buy New - Buy Pre-Owned - Repair The UK’s largest skiwear rental platform stocking some of the world’s leading skiwear brands. Welcome to our Ecoski adventure; an offering of carefully curated, socially responsible skiwear for the whole family, sourced from brands who work hard to lessen their impact on the planet 🌍. These brands have been the inspiration behind Ecoski; coupled with our founder's vision to provide Rental skiwear alongside the option to purchase new, browse our Pre-loved styles and even send your own kit in for repair; helping our customers make better choices. Together we can make meaningful change.
Yhteystiedot
3 Mill Street, LE15 6EA, Rutland, Yhdistynyt kuningaskunta
- +44 7843 998931
- hello@ecoski.co.uk
- ecoski.co.uk
4,8
Erinomainen
192 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Couldn’t fault Ecoski in any way!
Couldn’t fault Ecoski in any way.
I needed some help with ordering as I couldn’t choose. Support was given at every stage including additional support from the people in the know!
Dispatch to delivery was very quick and the return of the skiwear couldn’t be easier.
Such high quality skiwear and the fact that I can change my mind each year is wonderful. Eco friendly, cost effective, great service!
29. marraskuuta 2024
Incredible service
Incredible service. So efficient and straight forward. Such high quality ski wear that looks great on the whole family. Thank you EcoSki for another stylish, warm and environmentally friendly ski trip!!!
5. joulukuuta 2024
Absolutely fantastic service
Absolutely fantastic service! So helpful, informative. As a complete novice, I asked a lot of questions, which were answered quickly & professionally. Everything was perfect from start to finish. Would 💯 recommend using the rental service, so much more economic & environmentally friendly!
16. marraskuuta 2024
Quality products and outstanding customer service
Ecoski have provided an outstanding service from start to finish. The website has quality products. My ski gloves are socks arrived very quickly and I could not be more pleased with them.
21. marraskuuta 2024
Wonderful understanding personalised…
Wonderful understanding personalised service. Nothing was too much trouble. Would highly recommend.
18. marraskuuta 2024
It arrived a few days early via next…
It arrived a few days early via next day delivery by DPD and had a return label inside. So I was able to track it. Everythingvwas the accurate to what I delivered and fit to size so No worries for my trip. I got a reminder on when to return it too once I was finished.
26. lokakuuta 2024
Go above and beyond to help
Great service, really helpful with all the questions and a speedy response. Highly recommend.
2. lokakuuta 2024
Vastaus yritykseltä EcoSki
We’re sorry you’re not happy with the smell of your product.
We have spoken to our warehouse team about your complaint and below is their response:
“That was a brand new product (retail not rental stock). It has never left the stock room since the brand delivered. The stock room is dry and clean.
I went to the storage and checked other units from the same style, and a few random Eco Ski retail products. Any smell in the stock room is no different to the smell you get from many high street brands. It may be caused by several factors, such as:
Manufacturing Process: During production, fabrics are often treated with chemicals to enhance durability, prevent wrinkling, or give them specific textures. These include dyes, preservatives, and formaldehyde resins, which can leave behind odours.
Packaging and Shipping: Clothes are sometimes treated with chemicals like fungicides and preservatives to prevent mould, mildew, or pests while in storage or being shipped long distances. The enclosed packaging can trap these smells.
Synthetic Materials: Fabrics like polyester, nylon, or spandex are derived from petroleum-based products, which can have a distinct chemical smell, especially when freshly made.
Finishes: Some garments are coated with water-repellent, flame-retardant, or stain-resistant finishes, which can also contribute to the chemical odour.
These smells usually fade after washing the clothes a couple of times or airing them out. Hence, while EcoSki should be aware of the above factors contributing to chemical smell of some of their products.
We’re so sorry you’re not happy. We are going to pick this up with the brand and find out re the above “smell”. We remove the plastic packaging before we ship to our customers to take the responsibility of recycling this away from you. This way we know it is recycled properly.. Perhaps it was the recycled plastic packaging that left a slight smell … If you would like to return it we do offer a full refund.
Fabulous service
Fabulous service
An amazing preloved jacket in great condition
And sent super quick
Cannot recommend enough!!
11. syyskuuta 2024
Vastaus yritykseltä EcoSki
Thank you Helen - we’re so pleased you love your jacket and the service :)
Top, top customer service!!!!
Top, top customer service!!
I just ordered some Ortovox gear from Rachael and Isobel and they were a total dream. This is a company who really value customer service, and that's something to be cherished. They went above and beyond at every turn to get me what I needed.
Total delight. Will be using frequently from here on.
Thanks guys.
Adam
18. syyskuuta 2024
Oma-aloitteinen arvostelu
Quick and friendly service
EcoSki processed my order promptly and dealt with my regrettable return and an additional query swiftly and in a friendly manner. Would absolutely buy from them again!
4. heinäkuuta 2024
Vastaus yritykseltä EcoSki
We’re so pleased you were happy it the service and will look forward to you returning again in the future.
Kit for Canada skiing
The kit they provided for a very cold season in Canada kept me warm at almost all times even reaching temperatures of -40 C. Would really recommend they have a wide range of kit and equipment. You can also rent 5 stars
7. tammikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä EcoSki
Thank you Gabe - we’re so pleased you loved the kit and had an amazing trip too!
Apart from the hat being beautiful.
Apart from the hat being beautiful.. the staff/ owner went out of his way to make sure my hat was delivered to me .. thank you so much @ecoski.
2. toukokuuta 2024
Vastaus yritykseltä EcoSki
It’s an absolute pleasure x
Great customer service will use again!!!
12. maaliskuuta 2024
Vastaus yritykseltä EcoSki
Thank you for your lovely words Russell. We look forward to you returning :)
Great kit and customer service
Great kit , convenient and reliable service . Would highly recommend!
3. maaliskuuta 2024
Excellent service and products were…
Excellent service and products were excellent quality - sadly they didn’t fit me but that’s me being the wrong size not the clothes!
1. maaliskuuta 2024
Excellent customer service
My son returned from a wonderful time with the school in Italy, made all the better by having the perfect equipment needed from Ecoski :)
I can't thank you enough for taking away the stress of sourcing & purchasing all of the items. Such excellent customer service & communication (particularly from Isabel via WhatsApp)
Thanks again Ecoski!
16. maaliskuuta 2024
Oma-aloitteinen arvostelu
Phenomenal service - What a gem EcoSki is!
I'd left it late to hire a Jacket & Salopettes for a ski trip to France. I contacted Ecoski within a week of departure to see if they could help. Well, the service was phenomenal with help on sizing and instant email responses from the team. The items arrived within 48hrs - Rachel even added 2 sizes of jacket to ensure I had an option which fitted - Thank you :)
I was soo happy with the clothing - quality & fit were great, I returned the items the day after my return with the included label - totally hassle free!
I've already recommended Eco ski to my skiing pals, and will 100% use them next year, though I won't leave it soo late! :)
6. maaliskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä EcoSki
We’re so pleased you loved your kit and the service. Lastminute panics are always welcome - we love a challenge!
Excellent company with first class customer service
EcoSki are an excellent company with first class customer service. I hired a jacket and trousers for a 4 day trip to Finland. The clothing is top quality and very economical to hire instead of buying.
The communication from EcoSki is brilliant, keeping you informed of delivery, how things are going and reminders on returning the items.
I wouldn’t hesitate to use this company again and I would highly recommend them.
11. maaliskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä EcoSki
Thank you for your lovely review Caroline. We look forward to you returning again next season :)
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