Ecology Building Society Arvostelua 51

Do not waste your time on that company. They will not lend you any money after 2 months of misleading process/informations.

I called and the individual who answered can across incredibly entitled. Throwing acronyms at me which I had to request a definition for. When I asked for self build requirements, I was asked almost immediately whether I was a British citizen. Sure, I may have an accent but really is this the way you provide requirements? I left the call feeling dismissed and angry and none the wiser whether this was pure discrimination or whether they actually couldn’t provide the service for my circumstances. Insulting, and on principle I would avoid.

Great service, isa transfer processed in three days.

Setting up a new bank account can be complex with User IDs, passwords, memorable phrases etc etc.I got a bit stuck when I first tried to log in when setting things up, but the phoneline help person was excellent with calm clear instructions. I got talked through my difficulty and things have run smoothly since. The website is uncluttered and easy to read.
Altogether this is ethical saving made simple.

I have saved with them for most of my life. If there is a problem and you have to call, you feel you are talking to a real person with fast and sensible responses. Their newsletter always has interesting stuff about their current customers' interesting ethical/sustainable building and housing projects, covering innovative ideas and developments in green building. I bear this in mind when considering the middling rates of interest they pay. I see saving with them as a way of showing support for sustainable development that really gets built.

Opened a savings account, all handled online with very little hassle, could even sign the documents without having to print them off. Opened and moved my savings across in less than 24h, all with a decent interest rate and an ethical investment portfolio. Happy customer, will probably encourage family members to make the switch too.

Opened a regular saver. Process was straightforward. Had to ring a couple of times for information etc. Phone was answered quickly and query very efficiently dealt with in a friendly and professional manner. Excellent for a small building society

First impressions not good far too many Id passwords info and key code just to log in. direct debit to set up an ecology account seems
you have to download form fill post cost
time to do chore
money electricity for computer
does not seem very user friendly

had about 7 emails from them none had account number they say you can find that on log in but if log in keeps failing as have spent 90 mins on this today

Not much fun hope they read this and offer a good will gesture for anxiety and stress caused.

Terrible. Enquiry form not responded to, and attitude of call handler was terrible.