I have used Ecofuel for the past two years and have found the kiln dried birch to be an excellent fuel to burn in my Jotul stove it is long burning very little ash and very clean burning I would recom... Näytä lisää
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I’ve used Ecofuel’s service several times now. Just taking a delivery early this morning. In my opinion, almost flawless, so friendly, great product. They said they would deliver 8am when I wasn’t hom... Näytä lisää
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I buy the 12 boxes of kiln dried kindling that last us 2 winters. I also bought 1 bag of Waxies fire starters. We can't afford to give up our stove so I appreciate it that Ecofuel provides sustainab... Näytä lisää
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Delighted I discovered Ecofuel this year. The fuel is excellent quality, I'm amazed how easy it has made lightingand maintaining the fire, even my son can do it now. We are using our wood stove as th... Näytä lisää
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Yrityksen kirjoittama
At ECOFUEL™, we specialise in better wood fuels for homes and professional kitchens across Ireland. For more than a decade, we’ve been supplying kiln-dried firewood, wood briquettes, lumpwood charcoal and professional pizza briquettes to customers who value performance, reliability and sustainability. For years, many households and businesses struggled with inconsistent firewood, damp logs, smoky fuels and unreliable deliveries. Fires that should bring warmth and comfort often became frustrating to manage. ECOFUEL™ began with a simple idea: wood fuel should just work properly. Our approach has always been simple: supply properly dried fuels that burn consistently and deliver them with service customers can depend on. From our CityBag® range for everyday home fires to SingleDeck® and DoubleDeck® crates of kiln-dried logs, and our Forno1889® pizza briquettes used by wood-fired pizzerias, every product we supply is designed to burn cleaner, hotter and more predictably. Our delivery service is part of that experience. Through our signature Final 40FT® delivery system, our team brings fuel directly to homes, sheds and kitchens across Ireland, helping customers store their fuel exactly where it’s needed. Every ECOFUEL™ product is sourced from 100% sustainably managed forests and verified by FSC® certification. As proud members of 1% for the Planet, we invest in reforestation and biodiversity projects because protecting the forests behind every fire is part of our responsibility. Many of our customers have been with us for years, trusting ECOFUEL™ to keep their fires burning season after season.
Yhteystiedot
Unit 7, Millers Hall, H91 TD0F, Galway, Irlanti
- +353 91 444 760
- hello@ecofuel.ie
- ecofuel.ie
4,9
Erinomainen
118 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä ECOFUEL™
Hi Brendan,
Thanks for the feedback! We’re really glad you’ve been happy with both the products and service. Appreciate you choosing ECOFUEL™ this season.
Stay warm,
Team ECOFUEL™
Excellent service
Excellent service from start to finish. Easy to order online and good communication when to expect order. It was lashing rain when order was delivered but despite this the driver was friendly and courteous as he wheeled my order through the downpour safely into my garage. I’d definitely use this service again
27. lokakuuta 2025
Vastaus yritykseltä ECOFUEL™
Hi Mary,
We’re so glad to hear everything went smoothly, even through the downpour!
Dorian, our new delivery team member, will be delighted to know his care made a difference. Thanks for being with us all these years and for trusting our Final40FT® delivery again.
With appreciation,
Janis, Team ECOFUEL™
Great delivery service
Great delivery service. Brought logs around the back even when there were building works on the street limiting access which caused more work. Thank you for great service.
26. lokakuuta 2025
Vastaus yritykseltä ECOFUEL™
Hi Eric,
Thanks for the great feedback! We’re happy the Final 40FT delivery service and Mauro, from our delivery team, could get everything sorted despite the tricky access. He’ll be chuffed to hear this!
Stay warm,
Team ECOFUEL™
Vastaus yritykseltä ECOFUEL™
Hi Maeve,
Thanks so much for the lovely review! Great to hear our team and the EcoFamily rewards are hitting the mark. That’s exactly what we love to hear from returning customers.
Here if you need anything,
Team ECOFUEL™
Premium Product Premium Customer Service
1st up the price, I'm not gonna say Ecofuels is cheap, it doesn't come across cheap in the checkout But... Factoring in the cost of a a good delivery of coal or a fill of oil, that isn't cheap but a warm stove, the company of the flame dancing believe it or not the pleasant smell of the Pinikay logs in the sitting room..... Delivery cost do seam to have gone up, but I doubt Ecofuels want to have to pass that onto customers but I imagine there's a limit to what they can absorb.
Quality of products are Excellent! The Pinikay this year are even better than last year's somehow (excellent in Oisin size stove and easy storage), Ecologs are great also, very good in large stoves as they expand and fill the space.
Customer service; I've done about 8-9 pallet delivery's, occasionally I've had to link in with customer support and they have always worked with me weather it's telephone, email or Instagram.
I've gifted their products to family, friends and even neighbours coming upto Christmas. A somewhat odd gift but they have all been thrilled to receive a gift coming into the colder nights esp over Christmas and new years.
I've always had a positive experince with Ecofuels, from the website to customer support to the use of the products, even engaging with delivery driver. I've been with Ecofuels for a few years and will be using them for many more years to come.
3. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä ECOFUEL™
Hi John,
We really appreciate you taking the time to write such a detailed and genuine review. It means a lot, especially coming from someone who’s been with us for years.
You summed up perfectly what we try to do: deliver honest, well-made fuel that keeps homes warm and people happy.
You’re right, the delivery costs have shifted, and we do our best to absorb as much as possible without cutting corners on service or quality. It’s feedback like yours that reminds us why it’s worth it.
Thank you for the continued trust, the word-of-mouth gifts, and for letting ECOFUEL™ be part of your winters year after year.
Janis
Team ECOFUEL™
Perfect as always
Perfect as always, delivery communication great and they obviously feel pride in job, no issues whatsoever! Love Ecofuel!
23. syyskuuta 2025
Vastaus yritykseltä ECOFUEL™
Hi Freda,
Thank you for such a kind review and for being with us since 2020!
It means a lot to hear you still find everything running smoothly, from communication to delivery. Our team really does take pride in every order, and feedback like this keeps that spirit alive.
We truly appreciate your continued trust over the years.
Janis
Team ECOFUEL™
Vastaus yritykseltä ECOFUEL™
Hi Richard,
Thank you for your review, and for being with us over the past few years. It means a lot to know you still find both the service and the products consistently great.
We really appreciate your continued trust and look forward to keeping your fires burning bright.
Janis
Team ECOFUEL™
Excellent as always
4th year buying from Eco Fuels and end to end the service is excellent. Easy to order, great updates and communication. Can’t fault them.
27. syyskuuta 2025
Vastaus yritykseltä ECOFUEL™
Hi Alan,
Thank you so much for your kind words and for being with us over the past four years. It means a lot to know you’ve found the service consistently smooth from order to delivery.
We’ll continue to do our best to make each experience as seamless as possible.
Janis
Team ECOFUEL™
Great product
Great product - felt a little bit mislead when ordering as there was no way to check on delivery charge in advance (or if there was I couldn’t find it !) and I felt a 30 euro charge for a 230 euro delivery was quite steep - I probably would have ordered more if I had known
27. syyskuuta 2025
Vastaus yritykseltä ECOFUEL™
Hi Gill,
Thanks so much for your feedback.
We’re really glad you loved the product.
On delivery, the rates are worked out automatically at checkout based on order size, and there’s a short note on the cart page that mentions this too. We also keep a full breakdown on our Delivery page for anyone who wants to check in advance; there are links in the footer and top of the header.
That said, your comment’s a good reminder that we can make this even clearer, and we’ll take that on board.
Team ECOFUEL™
Delivery is fast and friendly
Delivery is fast and friendly, I have nothing to do except make a space for months of heat!
22. syyskuuta 2025
Vastaus yritykseltä ECOFUEL™
Hi Colin,
Thank you for your great review.
Fast, friendly delivery and fuels that keep you warm for months, that’s exactly what we set out to deliver.
We’re glad everything landed smoothly and appreciate you making ECOFUEL part of your routine.
Team ECOFUEL™
Great product, great service
I used to always use firewood in our stove, but have started to use ecobriquettes, The heat radiating from these briquettes is brilliant and I find I use less of them as they last longer. Together with this and the fact that they produce very little ash is a game changer for me. The delivery was made promptly, and the lads on the truck could not have been more pleasant or helpful, they even offered and did put the logs in my shed for me. Could not recommend highly enough.
23. syyskuuta 2025
Vastaus yritykseltä ECOFUEL™
Hi Martina,
Thank you for such a thoughtful review.
We’re delighted to hear EcoBriquettes have been a game-changer for you.
It’s also great to hear our delivery team could lend a hand and get the logs stacked away in your shed. Service and product should always go hand in hand, and your words remind us why that matters.
We really appreciate your recommendation and look forward to keeping your stove burning bright.
Team ECOFUEL™
Dependability and courtesy
22. syyskuuta 2025
Vastaus yritykseltä ECOFUEL™
Hi Eamon,
Thank you for your kind words.
Dependability and courtesy are the standards we want every ECOFUEL delivery to carry, so it’s great to hear that came through for you.
We appreciate your continued trust and look forward to keeping your fires well supplied.
Team ECOFUEL™
Vastaus yritykseltä ECOFUEL™
Hi Alan,
Thank you for sharing your feedback.
We’re glad to hear the products and services continue to meet your expectations and that consistency is what we strive for with every order.
We appreciate your trust and look forward to keeping your fires burning bright.
Team ECOFUEL™
Logs too dry and cut too thin
The service was good. The 400kg of logs were cut too finely and overdried. The effect of this is for a landful logs to burn out in 5mins. Suggest double the depth logs and less dry.
7. syyskuuta 2025
Vastaus yritykseltä ECOFUEL™
Hi Tom,
Thank you for your first order and for sharing your honest feedback. Our logs are kiln-dried to a moisture content of below 18%, which makes them very dry by design. This ensures a clean, efficient burn with less smoke and higher heat output, even though it can feel fast compared to wetter logs.
Adding moisture back would actually reduce efficiency and increase smoke, which is the opposite of what we aim for.
We cut our logs to 25 cm as that’s the standard size for most Irish stoves. That said, we understand preferences vary, and on your next order, we’d be glad to handpick some larger-diameter pieces for you.
We hope to have the chance to provide you with a better experience next time around.
Team ECOFUEL™
I ordered 2 double pallets oak and the…
I ordered 2 double pallets oak and the driver was brilliant put in the shed 👌
3. syyskuuta 2025
Vastaus yritykseltä ECOFUEL™
Hi Gerard,
Thanks for your review and for being with us over the years. It’s always great to see an order of oak heading your way, and we’re glad Edgars could get the DoubleDeck crate just right in the shed.
We really appreciate your loyalty and look forward to many more fires fuelled with oak.
Janis & Team ECOFUEL™
The usual efficient friendly service…
The usual efficient friendly service that ECOFUEL are fast becoming reknow for.
Eileen
(A customer since ECHOFUEL opened)
8. syyskuuta 2025
Vastaus yritykseltä ECOFUEL™
Hi Eileen,
Your words mean a lot to us. Leo was one of our very first customers when we started ECOFUEL, and we’ve always remembered that support. It’s been a real privilege to continue serving you over the years, and we’re grateful for your loyalty to our EcoBriquettes and Waxies.
Thank you for being part of the ECOFUEL story from the very beginning.
Janis & Team ECOFUEL™
Great from order to delivery a great service
Great service and great wood quality, also a loyalty scheme
31. elokuuta 2025
Vastaus yritykseltä ECOFUEL™
Hi James,
Thank you for your review. We’re delighted to hear that the service, wood quality, and our EcoFamily rewards all made a difference. That’s exactly the balance we want to deliver: great products, great experience, and a little extra back for choosing us.
We really appreciate your support and look forward to serving you again soon.
Team ECOFUEL™
City Bag …Final 40ft. Ecofuel is a fantastic company
Ecofuel is a fantastic company. They supply outstanding products and an equally outstanding service from the time of order to the time of delivery.
The website is clear and easy to navigate. I couldn’t recommend this company highly enough.
31. elokuuta 2025
Vastaus yritykseltä ECOFUEL™
Hi Yvonne,
Thank you for such a generous review. We’re delighted to hear that City Bag and our service have hit the mark from website to delivery. Clear communication, quality, and sustainable fuels are exactly what we want every customer to experience.
We’re grateful for your continued support and look forward to keeping your fires burning bright.
Team ECOFUEL™
Superb grade blocks and speedy…
Superb grade blocks and speedy delivery .
Waiting with baited breath for the olive wood blocks to come back into stock
18. elokuuta 2025
Vastaus yritykseltä ECOFUEL™
Hi Una,
Thank you for your kind words!
We’re glad the briquettes and delivery hit the mark. Olive wood blocks are always in high demand, and we know many are waiting for them.
They’ll be back ahead of the winter, and we’ll be sure to let you know the moment they arrive.
We really appreciate your support.
Team ECOFUEL™
Easy to order and prompt delivery
Easy to order and prompt delivery. The phone call from the driver confirming time of delivery make it very easy.
10. heinäkuuta 2025
Vastaus yritykseltä ECOFUEL™
Hi Liz,
Thank you for your review.
We’re glad the ordering process and delivery felt so smooth. A quick call from the driver is a small thing, but it makes all the difference in making sure everything arrives just right.
We really appreciate you choosing ECOFUEL and look forward to delivering again when the time comes.
Team ECOFUEL™
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