I purchased Karcher T 11/1 vacuum cleaner from this company on September 5, 2022. The vaccum cleaner was delivered damaged. I called the shop and provided photos. They promised to replace damage part... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Product delivered swiftly. Plug was damaged when arrived which was frustrating. These things can happen in transit therefore I look at how companies deal with these types of issues rather than the iss... Näytä lisää
I placed an order and one of the items didn't turn up and no notification that this would be sent later, I contacted ECA via phone and email on several occasions, spoke to Sam and Jordan who said the... Näytä lisää
Yritys on vastannut
After previously using an electric pressure washer for some years I decided to buy a petrol washer. I decided on buying from ECA Cleaning as you could choose various options and they are very helpful... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
We are leaders in offering a wide range of cleaning equipment for the home and business. Being main dealers for many of the key manufacturers including Karcher, Kranzle, SkyVac and MAC International allows us to offer the right cleaning solution for your needs.
Yhteystiedot
1B Tall Trees Estate, GL7 7JE, Cirencester, Yhdistynyt kuningaskunta
- 01793 272302
- web@ecacleaning.co.uk
- ecacleaning.co.uk
3,4
Keskitasoinen
96 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Product delivered swiftly
Product delivered swiftly. Plug was damaged when arrived which was frustrating. These things can happen in transit therefore I look at how companies deal with these types of issues rather than the issue itself. For this I’ll happily give ECA 5 stars - resolved quickly and efficiently with no fuss.
24. elokuuta 2022
Good Quality
20. elokuuta 2022
Excellent service
Excellent service, and highly knowledgable of their products. Called a few times for advice and they were always happy to help. Had an issue with a product that was damaged in transit also and they couldn’t have been more helpful. All in all what a fantastic company with good variety of products. Will be using them again for my future needs.
15. elokuuta 2022
Good product good price good delivery.
Good product good price good delivery.. what more do you want
13. elokuuta 2022
Great service and even better customer…
Great service and even better customer service from the whole team at ECA!
Thank you all
Lg detailing
7. elokuuta 2022
Oma-aloitteinen arvostelu
Very good service from Derick and the…
Very good service from Derick and the team very happy with everything i received and looking forward to a good working relationship going forwards.
4. elokuuta 2022
Oma-aloitteinen arvostelu
Good Service & Communication
Called up for info on a order, to get correct nozzles for my power washer, took time to check the best size, order despatched quickly and free delivery to NE Scotland, great service
3. elokuuta 2022
Absolutely over the moon with my new…
Absolutely over the moon with my new Kranzle K10 kit
ECA (Derek) were so so helpful
Great communication
Great knowledge and nothing was to much hassle.
I will and have already revisited to purchase my accessories and products
3. elokuuta 2022
Oma-aloitteinen arvostelu
Great supplier
Great comments, great service, great quality and great price. Why go anywhere else!
28. heinäkuuta 2022
Awful Customer Service - Goods not received
I'm reading these reviews and wondering if they are made up. I placed an order for a Karcher sprinkler on the 12th July. Order was accepted and credit card payment taken. Nearly three weeks later I have not received the item. I have emailed three times and left two phone messages. I have had NO response. Today I have had to raise a credit card dispute. WIsh I had just paid a bit more and used Amazon!
28. heinäkuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä ECA Cleaning Ltd
Hi Peter.
Sorry you feel as though the service has not been suitable, I can assure you this is not what we would expect to provide our customers and is not reflected by our other reviews. I have however looked into the information about your order and can see there was a delay. I will be investigating as to why you didn’t receive our back order emails, this would have made the experience better I am sure. I can also see that we received an email requesting a refund today due to the delay which we processed for you within 30 minutes for you, again an email has been sent to confirm this. All funds have been refunded to your original payment method.
We do apologise that you have had this experience.
Easy to order fast delivery and…
Easy to order fast delivery and excellent product.
25. heinäkuuta 2022
Fast and efficient service & delivery
Fast and efficient service & delivery, easy to navigate site, keen prices and my questions answered quickly and with no fuss, all in all one very satisfied customer !!!
25. heinäkuuta 2022
Brought couple of things from Eca and…
Brought couple of things from Eca and can't fault them always keep me updated on delivery and very helpful when I need a question answering. Five stars from me and I'm sure I will have more items from them in near future.
22. heinäkuuta 2022
Great customer service
Great customer service, very friendly and knowledgeable. Always happy to help and go out their way, 10/10!
21. heinäkuuta 2022
Oma-aloitteinen arvostelu
First time for me using ECA Cleaning…
First time for me using ECA Cleaning and it won't be my last. Fast and efficient service. Kranzle is different gravy.. Peace out✌️.
20. heinäkuuta 2022
Excellent service
Bought a remote control for a Kranzle. It turned up promptly and received excellent service when I had a couple of questions relating to it.
Highly recommend
16. heinäkuuta 2022
Brilliant support from the guys
Brilliant support from the guys, would highly recommend!
14. heinäkuuta 2022
100% recommended eca cleaning
100% recommended eca cleaning! Have dealt with these for years and the service has always been exceptional.. Brough numerous machines off them and can't fault the customer service . Highly recommended to any one 👌
14. heinäkuuta 2022
Oma-aloitteinen arvostelu
Would have been five stars if initial…
Would have been five stars if initial communication had been sharper. However CEO was very helpful all was good in end.
13. heinäkuuta 2022
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