Easychoiceconveyancing Arvostelua 96

TrustScore 4.5/5 tähteä

4,4

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

I wanted to share my thoughts on the service provided by Janes Fellows. We have used Easy choice for the last 8years, they always give the best price abd best highly recommended Solicitord. Thank... Näytä lisää

Saanut 5/5 tähteä

Thank you, so much Easy choice, and the Team, we are allocated to Shauna Perkins at Tq law, what a great experience it has been. We were able to exchange contracts within 5 weeks and complete the wh... Näytä lisää

Saanut 1/5 tähteä

fraud fraud fraud please please avoid them they will give you cheap quote by lying and misleading but in reality when legal work start they will disappear and leave you and solicitor in the middle to... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Why 5 stars because i have got a very good service from james fellow and he helped me to find best quote at cheapest price. James is always available to help and advice. He has sorted my brother an... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Lakipalvelut

Yrityksen kirjoittama

Easy Choice Conveyancing aspires to be the UK’s most innovative conveyancing provider, by building long-term relationships with clients based on communication, trust and the highest standards of professional ethics. We have hand selected CQS and CLC accredited solicitors and conveyancers, independent mortgage brokers and RICS regulated chartered building surveyors providing a market leading service all managed by the Easy Choice Conveyancing team. We offer every service you need to buy or sell your residential property successfully. We also provide many other services including Deed of Gifts, Deed of Trusts, Will drafting and Lease Extensions. Our mission is to help clients achieve their dream of buying a home and take as much of the stress out of the process that we possibly can. We provide a warm and friendly approach to what most people describe as the hardest thing they’ll ever do, backed with our state of the art case-management software and our mobile and web apps; you will receive round-the-clock updates on your case with 24-hour access to your file. If at any time you need our help, call us on 02038343109 , and we will be there to help you in anyway which we can. We really do treat our clients as family and will remain committed to your new move until you receive the keys to your new home!


Yhteystiedot

4,4

Erinomainen

TrustScore 4.5/5 tähteä

96 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 33 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 24 tunnin sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

Communication has been poor

Communication has been poor. The seller's solicitors sent them everything they needed including a draft contract a week ago. They pocketed a £300 none refundable fee and ignored any correspondence sent to them, they've raised no queries and haven't given an estimated time to do so. They don't have a complaints team which seems unprofessional. Xyz law is not on the Nationwide panel.
"The welcome pack will be sent to you within 48 hours of instructing as we need to run your Anti money Laundering checks first.

Contained in the welcome pack you will find the logins for the online portal, clients care forms and your conveyancer details."
That was 96 hours ago. Technically I still don't have my conveyancer details despite my mortgage application being sent.

Edit: easy choice flagged this as illegal harassment. Tl;Dr - trying to take credit for receiving a draft contract is ridiculous. It was received the day after I had my offer accepted. Just onboard within a week and acknowledge the solicitors/estate agents correspondence. Completely unprofessional to conduct searches prior to onboarding or any communication with seller.

18. huhtikuuta 2024
Oma-aloitteinen arvostelu
Easychoiceconveyancing-logo

Vastaus yritykseltä Easychoiceconveyancing

Hello,

Your review is full of inaccuracies,
You were instructed for 6 days, in this time the following was completed.

1. File opened
2. Searches ordered 2 reports returned
3. Draft contract pack received

We are not sure what else you expect to happen within 6 days.

The excellent allocated firm XYZ law ARE on the panel for Nationwide, we confirmed as much with providing you the panel number.

No one has poacketed your upfront fee paid, the fees paid was used for your searches and aml reports which were ordered on instruction and provided to you as proof.

We can see that you are now spamming our trust pilot account with false reviews as you have nothing better to do.
We will be taking this further.
Regards
Easy choice team

Saanut 1/5 tähteä

Not on our lenders panel

Not on our lenders panel. Was confirm in the quotation, email and initial phone call that they were, only to find out about a week later from the solicitor that they aren't on the lenders panel. Money refunded, however much time wasted. Not recommended for first time buyers. Disappointed with the service.

18. huhtikuuta 2024
Oma-aloitteinen arvostelu
Easychoiceconveyancing-logo

Vastaus yritykseltä Easychoiceconveyancing

Hello,

Thank you for your review.

You failed to mention the lender you were using until you had instructed. Unfortunately, we can not allocate you correctly without knowing the lender you will be using.

You were fully refunded and we want to wish you all the best with your conveyancing.

Kind regards
Easy choice Conveyancing

Saanut 5/5 tähteä

Want to express my gratitude to James

Want to express my gratitude to James, who proved to be a person really dedicated to his work. People who would work extra hours for the sake of meeting the client's deadline are difficult to find nowadays.

14. maaliskuuta 2024
Oma-aloitteinen arvostelu
Easychoiceconveyancing-logo

Vastaus yritykseltä Easychoiceconveyancing

Hello Mr Sohaw,

Thank you so much for your kind review, Yes it was a very tight deadline, however the team at Tq law were amazing in getting this pushed through, we can not take all the credit.

Again, thank you for the review and all the best with your new home.

Kindest Regards
Easy Choice Conveyancing team

Saanut 5/5 tähteä

I found easy choice conveyancing to be…

I found easy choice conveyancing to be a really user friendly platform with competative pricing and fast responses to all my communications (an area where i've suffered alot with other solicitors) Highly recommend and James was particularly helpful

12. maaliskuuta 2024
Oma-aloitteinen arvostelu
Easychoiceconveyancing-logo

Vastaus yritykseltä Easychoiceconveyancing

Thank you for your lovely review Neil,

All the best with your conveyancing

Kindest Regards
Easy Choice Conveyancing

Saanut 5/5 tähteä

Instructed Easychoice was very…

Instructed Easychoice was very skeptical that they would get the job done in time as I was currently renting and my landlord would not let me overstay.
The team allocated to my case managed to get me completed in time which was fantastic.

A huge thanks to all of them

15. joulukuuta 2023
Oma-aloitteinen arvostelu
Easychoiceconveyancing-logo

Vastaus yritykseltä Easychoiceconveyancing

Hello Elijah,

Thank you for the lovely review, we will pass your comments over to your case handler at TQ Law.

All the best with your new home.

Easy Choice Conveyancing Team

Saanut 1/5 tähteä

Easy Choice Conveyancing appointed a…

Easy Choice Conveyancing appointed a useless firm of solicitors who have now been closed by the SRA. Although completion on my flat purchase took place in April 2023, I was not notified until January 2024 that the SRA had intervened and the solicitors had not finalised the purchase transfer with the Land Registry. ECC advise me that it is my responsibility to appoint another solicitor (and pay more costs) to get my flat finally registered in my name.

16. tammikuuta 2024
Oma-aloitteinen arvostelu
Easychoiceconveyancing-logo

Vastaus yritykseltä Easychoiceconveyancing

Hello Becky,

Thank you for your email,

it is very unfortunate that Eric Smith Solicitors closed before the registration was completed. However Your file has been sent to Stephenson law who will be able to complete the registration for you.
Any cost associated can be claimed back via the Sra compensation fund, you will not be out of pocket for this.

We work with a number of top 10 ranked conveyancing firms in the country, we try and offer our clients the best possible service from instruction to post completion.
of course there are scenarios were firms do close, however we will support and guide you through this.

Kind Regards
Easy Choice Conveyancing

Saanut 5/5 tähteä

Easychoice were a great choice!

Easychoice were a great choice!
Thank you .

28. marraskuuta 2023
Oma-aloitteinen arvostelu
Easychoiceconveyancing-logo

Vastaus yritykseltä Easychoiceconveyancing

Hello Mike,

Thank you for your lovely review.

All the best with your new home.

Kindest
Easy Choice Team

Saanut 5/5 tähteä

Always understanding and prompt reply…

Always understanding and prompt reply and resolution of issues.

22. marraskuuta 2023
Oma-aloitteinen arvostelu
Easychoiceconveyancing-logo

Vastaus yritykseltä Easychoiceconveyancing

Hello Mr Kumar

Thank you for your lovely review.

All the best with your new home.

Kindest
Easy Choice Team

Saanut 5/5 tähteä

A positive experience

Dealt with James at Easy Choice Conveyancing. Very straight forward process, answering any questions or issues I have as a first time buyer!

21. lokakuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

My experience with Easy Choice…

My experience with Easy Choice Conveyancing was top-notch. Their team displayed an exceptional level of professionalism and expertise during my home purchase. They patiently addressed all my questions and ensured a smooth and stress-free process. Easy Choice Conveyancing truly lived up to their name, providing an easy and reliable conveyancing service. I highly recommend them to anyone in need of expert assistance in property transactions

26. lokakuuta 2023
Oma-aloitteinen arvostelu
Easychoiceconveyancing-logo

Vastaus yritykseltä Easychoiceconveyancing

aww thank you Jada,

Thank you for your lovely review, will pass this onto your case handler at TQ Law.

All the best with your new home.

Kindest
Easy Choice Team

Saanut 5/5 tähteä

Instructing Easy Choice

We recently instructed Easy Choice Conveyancing, the searches were carried out by them and the conveyancing was outsourced to TQLaw. They were super quick in getting the searches done - unfortunately due to issues raised on the survey we had to withdraw from the purchase but we would have no hesitation in using Easy Convey in future.

26. lokakuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

TQ law was excellent!

I recently instructed Easy choice conveyancing and was allocated to TQ Law. The service they provided was excellent. They were incredibly quick, completing in 6 weeks - much faster than I was expecting. On top of that, the price was very competitive. TQ law managed the conveyancing process smoothly, staying in contact with me throughout to answer my questions. They also provided helpful advice along the way. I highly recommend their services.

18. lokakuuta 2023
Oma-aloitteinen arvostelu
Easychoiceconveyancing-logo

Vastaus yritykseltä Easychoiceconveyancing

Thank you so much for your review.

We do try our best to offer a great conveyacing service. I will also pass this messages onto your case handler who will be happy to know you were pleased with the service.

Thank you
Easy choice team

Saanut 1/5 tähteä

Bad Experience - Poor Communication Don't Recommend!

Had a really bad experience with this company. The solicitor we were assigned messed us around for over three months over an issue with the property's title, communication was very poor and we had to do a lot of chasing. He even took annual leave without telling us, and only emailed me back when I either phoned up, or eventually made a complaint. After this, the Solicitor decided he could no longer act for our lender because of the issue with the title.

We got a second opinion and have such a better experience with our new solicitor. We have been offered an indemnity policy which covers the issue with the title and are now able to proceed with the purchase.

Unfortunately the refund we received from Easy Choice did not include the cost of the searches and Easy Choice's "AML" fee, which is unfortunate as our new Solicitor couldn't reduce their fee based on some of the required searches being carried out. Really disappointing, as it means we're out of pocket, our time has been wasted, and a lot of stress has been added to an already stressful situation.

10. lokakuuta 2023
Oma-aloitteinen arvostelu
Easychoiceconveyancing-logo

Vastaus yritykseltä Easychoiceconveyancing

Hello Corin, 
Thank you for your review.
We will start off by saying that you are fully aware you are purchasing a property with a defective title. Our conveyancing experts, the director of the firm, and the compliance officer all reviewed your file and drew the same conclusion: when you come to sell the property, you will be unable to do so. The indemnity policy your new solicitors have advised will not help you when you come to sell the property. Your solicitor advised you not to purchase the property; if you decided to proceed, you would need to instruct another firm as the risk is very high.

Regarding the lack of communication from your solicitor, we both know that is not true.Your solicitor took annual leave for 5 days during your purchase; during this time, he answered every single one of your phone calls and emails while on holiday and during the whole process.

Regarding the refund, you were aware your searches and AML reports were ordered on instruction; if you decide to instruct another firm, your reports can be transferred with you to your new solicitor. If you had let us know that your new firm would not accept the official searches or ID reports, we would have been more than happy to refund you for this. However, you did not mention this to us, the same way you did not mention any problems until you wrote this review.

We fully understand you are not happy that you had to instruct another firm to handle your purchase; however, we cannot facilitate you in purchasing a property, which we know will have major issues down the line. 

We would like to wish you all the best with your conveyancing.
Easy Choice Team

Saanut 5/5 tähteä

"My experience with Easy Choice…

"My experience with Easy Choice Conveyancing was nothing short of outstanding. Their expertise and professionalism shone through as they handled my home purchase with precision. They were patient in addressing my questions and concerns, making the process remarkably smooth. Easy Choice Conveyancing truly lives up to its name, providing an easy and reliable conveyancing service. I highly recommend them to anyone in need of expert assistance in property transactions."

11. lokakuuta 2023
Oma-aloitteinen arvostelu
Easychoiceconveyancing-logo

Vastaus yritykseltä Easychoiceconveyancing

Hello,

Thank you for your lovely review.

Easy choice team

Saanut 5/5 tähteä

Working with EasyChoiceConveyancing Tq Law

My experience with EasyChoiceConveyancing Tq Law was amazing. James Fellows and Katrinas' help was well communicated and professional. I highly recommend anyone in need of conveyancing assistance to contact them.

17. lokakuuta 2023
Oma-aloitteinen arvostelu
Easychoiceconveyancing-logo

Vastaus yritykseltä Easychoiceconveyancing

Thank you for your lovely review.

All the best with your new home.

Kindest
Easy Choice Team

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