I had an issue with some missing fittings from a bathscreen . I dealt with Jake and he was very responsive , great communication from him too and got me the parts out next day apart from the caps whi... Näytä lisää
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Dealt with Eastbrook for well over 20 years. Never had a bad experience. Customer service is excellent, after sales is superb. We use primarily the Vantage and Vanguard ranges of glass and their... Näytä lisää
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Michael our rep for Eastbrook in Windsor area has always been fantastic at helping out with specific sometimes challenging requests. Company has always been good with stock and the vast selection o... Näytä lisää
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Been dealing with Eastbrook for over 15 years. They are a fantastic company to deal with and have so many great bathroom offerings such as Beaufort Baths, Volente And Vantage Shower trays and e... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Eastbrook is a UK supplier of Luxurious yet affordable bathroom furniture, shower enclosures, baths, taps, radiators, toilets, and many more products offering stylish, innovative solutions for trade professionals and home renovators alike.
Yhteystiedot
Eastbrook Co, Eastbrook Road, GL4 3DB, Gloucester, Yhdistynyt kuningaskunta
- 01452 317800
- Sales@eastbrookco.com
- eastbrooktrade.com
4,6
Erinomainen
497 arvostelua
On vastannut 100 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great company
We have used Eastbrook for over 15 years and have always been very happy with the products and the service.
Our rep Julia is fantastic and nothing is ever too much trouble.
21. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Eastbrook
Thank you for your continued support over the past 15 years!
We're thrilled to hear such kind words about our products, service, and Julia — she’ll be delighted.
The Eastbrook Team
This company has great Customer service
This company has great Customer service with a friendly work force that is happy to help. Lindsey smith is my go to Sales Manager & has been so helpful with any issues I have had.
JTDove, Sunderland, SR1 2NL
Bradley
21. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Eastbrook
Thank you for the lovely feedback, Bradley!
We're so pleased to hear Lindsey has been such a great support — we’ll be sure to pass this on to her.
The Eastbrook Team
Huge range of products with good stock…
Huge range of products with good stock levels, great if you require anything that is a non standard size.
21. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Eastbrook
Thank you for the great feedback!
We're glad our range and stock levels are meeting your needs, especially for non-standard sizes.
The Eastbrook Team
Consistently Excellent Service and Quality
I’ve been dealing with Eastbrook for a while now and honestly, they’ve been a pleasure to work with. The products are always great quality, with a lovely range to suit different styles and budgets – really easy to recommend to customers.
6. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Eastbrook
Thank you for the kind words!
It's fantastic to hear you've had such a positive experience with both our service and products.
The Eastbrook Team
Excellent service
Excellent service, competitive pricing and quality products
21. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Eastbrook
Thank you for the kind feedback!
The Eastbrook Team
Excellent experience all round.
Eastbrook have a fantastic range of products that i use on a regular basis with high stock levels too so deliveries are always prompt.
They have a vast selection of radiators which is my go to on every job i quote.
Their own range of baths are beautiful and plenty of sizes, also they are top quality and far exceed others on the market both in availability, sizing and price.
The Rep is fantastic , She always goes above and beyond to make the smoothest experience and also helps with any issues as best she can.
The portal is a excellent tool to use and is always a smooth transition.
Definitely recommend, Fantastic all round.
Thank you
Debby
21. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Eastbrook
Thank you for the wonderful review, Debby!
We're so pleased to hear you value our product range, service, and support — especially from your rep and the portal experience.
The Eastbrook Team
Eastbrook and a company you can depend…
Eastbrook and a company you can depend on and my local Area manager Patrick is Brilliant!
20. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Eastbrook
Thank you for the great feedback!
We're glad to hear Patrick has been brilliant — we'll be sure to pass that on.
The Eastbrook Team
excellent company
excellent company, easy to use website, the company and Julia the sales rep always go the extra mile to help you out, and very reliable on deliveries, always got good stock levels, and the technical side are always very helpful, would recommend,
21. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Eastbrook
Thank you for the lovely review!
We're so glad to hear you've had such a positive experience with our team, especially Julia and the tech support.
The Eastbrook Team
Good customer service
Good customer service
Good products good rep
21. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Eastbrook
Thank you for the kind review
The Eastbrook Team
Great products and Advice
Great Service and helpful with product specifications. Absolutely love the products and accessories especially the Asti range I've put in my bathroom.
7. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Eastbrook
Thank you for the great feedback!
We're thrilled you love the Asti range and found our service and advice helpful.
The Eastbrook Team
Boyles Hardware Feed back
Great product choice in Eastbrook catalogue
Damien our Sales Rep is very helpful & excellent product knowledge .
Only issue we find is the catalogue page layout is very compact over crowded and hard to follow at times.
21. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Eastbrook
Thank you for your feedback,
We're really pleased to hear Damien has been helpful and that you're happy with the product range.
We appreciate your comments on the catalogue layout - The office staff are more than happy to guide you through product choice and Damian is available for chat about how best to navigate the brochure to find what you require.
The Eastbrook Team
Eastbrook have always been a great…
Eastbrook have always been a great company to deal with, have dealt with for many years and always a top quality service. Our person contact Patrick is also a class rep! Long may the working relationship continue! Adam @ Inter-Line
21. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Eastbrook
Thank you for the fantastic feedback, Adam!
It's great to hear you've had such a positive experience over the years — we'll be sure to pass your kind words on to Patrick.
The Eastbrook Team
Highly recommend
I have been using Eastbrook bathrooms for nearly 10 years and never had any problems. Staff are always friendly, helpful and knowledgeable and the products are always high quality
Delivery always fast and efficient
Highly recommend
21. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Eastbrook
Thank you for your continued support over the years!
We're so pleased to hear you've had consistently great service and quality from our team.
The Eastbrook Team
Great range and value
Eastbrook have an extensive range of towel warmers in multiple styles, colours and sizes at very competitive prices. My go to place to source something that little bit different for my customers.
Henry Tubs & Tiles
21. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Eastbrook
Thank you for the great review, Henry!
We're glad to be your go-to for unique towel warmers at great value.
The Eastbrook Team
Always reliable and an outstanding company
An absolutely brilliant company to work with, I have worked with Eastbrook for 7 years and they never fail to impress. Quick and helpful service. Exceptional customer service from the office. My area Rep Trevor is a credit to Eastbrook, always checking in with my business and makes sure all my orders / deliveries are on time and any issues if they are to come up are are resolved quickly
Aquarius Bathrooms
21. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Eastbrook
Thank you for the amazing feedback!
We're delighted to hear about your great experience over the past 7 years — Trevor and the team will really appreciate your kind words.
The Eastbrook Team
when we place an order we are supposed…
when we place an order we are supposed to get a pro forma. This is taking to long and i usually have to chase it. Once payment is made we send copy of the payment to the accounts department. We get no notification to say delivery has been dispatched or when i should expect to receive it. the last few orders I have had to chase because they were never dispatched. One of the orders arrived three weeks after payment was made and took several phone calls every day for nearly two weeks
15. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Eastbrook
Hello Darren
Thank you for your feedback,
We send out a proforma confirmation out to you after every order is placed, if you are not receiving these then please email or call our accounts team, Accounts@eastbrookco.com or 01452317825 and they will be able to tell you what email address it is currently going to and you can change it if required.
As soon as payment has been received and allocated to your account the order gets released to go out on the next available dispatch.
If problems with shipment delays are continuing the please contact the sales office and they will be able to look into these issues further for you.
The Eastbrook Team
Fantastic service
Fantastic service, Quick delivery and expert advice
21. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Eastbrook
Thank you for the great feedback!
The Eastbrook Team
Always great service
Always great service. Good to be able to collect ourselves.
24. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Eastbrook
Thank you for the great review, Grant!
The Eastbrook Team
This is a fast efficient service
This is a fast efficient service. Problems are resolved without any issue, not that there are many!
Having a user friendly representative covering our area gives us confidence in dealing the company otherwise we would be dealing with a faceless organisation.
Good extensive product range
We have been trading with Eastbrooks for years now and is one of our 'go to' companies'
21. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Eastbrook
Thank you for the thoughtful review!
We're so pleased to be one of your go-to companies and that our representative helps make the experience feel personal and reliable.
The Eastbrook Team
Great range of stock
Great range of stock, quick delivery, helpful staff
21. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Eastbrook
Thank you for the kind feedback!
The Eastbrook Team
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