Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

the mold fit perfect the music i can hear almost better with them in my ears at work! and my AIR POD 4S HAVE NOT FALLEN OUT OF MY EARS. BECAUSE OTHER CHEAPER EARBUDS WOULD NOT SET IN MY EAR CANAL RIGH... Näytä lisää

Yritys on vastannut

Saanut 3/5 tähteä

Great concept! Everything as far as service and fit of product is great. Im retired product designer, and since you asked… I think you’re very close to taking over the IEM market with a disruptive... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

The turnaround time was super fast, and I love the finished product. Being able to use my current IEMs and still have flexibility in the custom molds was awesome

Yritys on vastannut

Saanut 5/5 tähteä

Having already purchased customed fit ear tips for my Sennheiser IE600 IEM's, and being totally satisfied, when I purchased the Crinear Daybreak IEM's, I immediately ordered the ear tips for them. Ea... Näytä lisää

Yrityksen tiedot

  1. Hifi-myymälä

Erilaisten ulkoisten lähteiden tuottama tieto

Ear tips & plugs specialist: We are makers of custom-fit, and universal-fit hearing enhancement / hearing protection devices including ear plugs, acoustic filters, noise attenuation / enhancement solution technology.


Yhteystiedot

4,2

Hyvä

TrustScore 4/5 tähteä

281 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 77 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Ordering is simple, & quick w/ great customer service.

Ordering was simple, placed the order and someone contacted me about when will I be sending my ear molds. You can do it on your own but I paid $70+ to have an audiologist do it, mailed it to them and 4 to 5 weeks later custom ear tips at home.
These things are amazing only now have I realized how bad the battery life is for Airpods Pros, as I am happy to leave my custom ear tips in my ears all day. Eartune's custom ear tips puts the Pro in the AirPods Pro as the given ear tips are terrible and now I can not get enough thanks to Eartune.

29. kesäkuuta 2023
Eartune-logo

Vastaus yritykseltä Eartune

Thank you Virgilio,

We are ecstatic to hear you love the Eartune Fidelitys as much as we do.

Sincerely,
John from Customer Support
Eartune

Saanut 3/5 tähteä

Product works but overall experience not the best

I can confirm they work, but do take a few tries to figure out how they fit in your ear.
The reason for 3 stars vs more was my overall experience. Before purchasing, I reached out to Eartune asking for the time I can expect the product to ship and was quoted 3-4 weeks. With this in mind I waited until 4 weeks to check in as I had not received any updates. At this time, they responded letting me know my ear molds were smaller than normal and asked if I still wanted to proceed and I let them know yes. I also shared I would be traveling in 2 weeks and was hoping to have them by the date I would be leaving. After a week I still had no updates on shipping and reached out again. They got back to me 2 days later which was the Friday before my trip (leaving Monday) saying they had shipped that day. As expected this was not ready by Monday and I didn’t receive it until Thursday. I had to have someone pick it up for me as I was out of town and overall just frustrated with the lack of communication. If you are interested in purchasing the product, it does work but expect delays in shipping.

16. kesäkuuta 2023
Eartune-logo

Vastaus yritykseltä Eartune

Hi Michelle,

We're working to shorten our production lead time for our custom products - we truly appreciate your kind patience and allowing our team to deliver your custom Eartune Fidelity tips.

Sincerely,
John from Customer Service
Eartune

Saanut 5/5 tähteä

Eartunes are far superior

Eartunes are far superior to the ear plugs provided by Apple. I bought the Beats earphones that hooked over the ear because my AirPods kept falling out during workouts. Switching out to Eartunes has solved that problem.

26. kesäkuuta 2023
Eartune-logo

Vastaus yritykseltä Eartune

Hey Paul,

We are very glad to hear that you love your Eartune Fidelity UF-As.

Sincerely,
John from Customer Service
Eartune

Saanut 4/5 tähteä

Great Customer Service - Professional Organization

The only reason I didn't give 5 stars is that there were no helpful instructions when my custom fit tips came. I wasn't even sure which one was for which ear, but I figured that would become obvious. I watched videos and even those were not helpful. They are difficult to get in the first few times but you get used to it. One of mine is still difficult every time, but I assume that's because of my ear.

It did take the 5 weeks that they say it may take and I had gotten anxious. I also thought I was going to get a different type of case that held tips and buds. It wasn't what I had seen on the web site/maybe a video.

Customer Service responded right away when I wrote a couple of times to make sure I had done my order correctly. A confirmation of receipt of the order/impressions would have been nice.

Overall a good experience. I'm very happy with my purchase of custom fit tips for Airpod Pros.

9. kesäkuuta 2023
Eartune-logo

Vastaus yritykseltä Eartune

Thank you Ron!

Saanut 4/5 tähteä

The product is really good

The product is really good. I wasn't quite as enamored with their communication during the time they were creating it.

6. kesäkuuta 2023
Eartune-logo

Vastaus yritykseltä Eartune

Hey Douglas,

We apologize about your experience regarding our communication. We are happy to hear that you are satisfied with the product. Please feel free to reach out to us if you run into any questions or concerns at info@eartune.com.

Sincerely,
John from Customer Service
Eartune

Saanut 5/5 tähteä

A perfect fit!

A perfect fit for my ears all the way around, great work on these custom tips😀

2. kesäkuuta 2023
Eartune-logo

Vastaus yritykseltä Eartune

We're very glad to hear Thomas, thank you!

Saanut 2/5 tähteä

The product was delivered quickly but…

The product was delivered quickly but it said it was medium size and the one I received is the size of the small tips that came with my headphones so unfortunately they won’t work for me.

24. toukokuuta 2023
Eartune-logo

Vastaus yritykseltä Eartune

Hello Jeffery,

We're very sorry about the wrong size shipped! Did our team get to correct this for you? If not, please reach out to us so that we can make this right by you.

Kind regards,
Jane from customer services
Eartune

Saanut 5/5 tähteä

Great to work with

Great to work with, flexible if you change your mind about the specifics of your order. The custom ear tips are incredible!

23. toukokuuta 2023
Eartune-logo

Vastaus yritykseltä Eartune

We're so happy to hear Hayden, thank you!

Saanut 4/5 tähteä

Plugs are great

Plugs are great. They fit great and work really well with my iPods. Took about 4 weeks to get them was the only problem.

26. huhtikuuta 2023
Eartune-logo

Vastaus yritykseltä Eartune

Thank you Tony!

We're working to shorten our production lead time for our custom products - we truly appreciate your kind patience and allowing our team to deliver your custom Eartune Fidelity tips.

Best regards,
Jane from customer services
Eartune

Saanut 5/5 tähteä

Eartunes are a great product

Eartunes are a great product. My AirPods will stay in my ears now and don't fall out.

19. huhtikuuta 2023
Eartune-logo

Vastaus yritykseltä Eartune

We're very happy to hear, thank you Kurtis!

Saanut 5/5 tähteä

Excellent service and follow up

I ordered three items and one of them was shipped as the wrong size. Eartune quickly sent me a replacement free of charge.

27. maaliskuuta 2023
Eartune-logo

Vastaus yritykseltä Eartune

Gino, thank you for the feedback!

We're happy to hear your case was solved effectively.

Best regards,
Jane from Customer Services

Saanut 1/5 tähteä

the audio quality of my campfire…

the audio quality of my campfire satsumas was very diminished by these unfortunately. They introduced phase issues that weren’t there before. Seems like the channels are just so long?

4. huhtikuuta 2023
Eartune-logo

Vastaus yritykseltä Eartune

Hello Wesley,

We're sorry to hear your experience! Could you please help check if you are getting a good seal with your custom tips? Our team will send you an email so that we can better assist you.

Best regards,
Jane from Customer Services

Saanut 5/5 tähteä

Awesome product

Awesome product, great attention to detail. Support was excellent too. Definitely recommend these to everyone!

15. maaliskuuta 2023
Eartune-logo

Vastaus yritykseltä Eartune

Thank you George!

We're very happy to hear, please feel free to reach out to us if you have any questions.

Best regards,
Jane from Customer Services

Saanut 4/5 tähteä

Great in-ear custom fitted tips

Great in-ear custom fitted tips: they were well molded and fit extremely well to my ear canal.

Entire process took a long time. You need to schedule an appointment at their Santa Cruz location for the fitting, then it takes 4 weeks from the fitting until you receive the final product.

16. maaliskuuta 2023
Eartune-logo

Vastaus yritykseltä Eartune

Hello Francois,

We're happy you enjoy the custom tips!

Best regards,
Jane from customer services

Saanut 5/5 tähteä

Terrific team

Terrific team. The whole process is very smooth. Impressive.

6. helmikuuta 2023
Eartune-logo

Vastaus yritykseltä Eartune

Thanks Dana! We're glad you had a great experience with us!

Best regards,
Jane from customer services

Saanut 5/5 tähteä

Fast and free shipping, max comfort

Fast and free shipping, and my AirPod pros actually stay in my ear with these.

16. maaliskuuta 2023
Eartune-logo

Vastaus yritykseltä Eartune

Hi Matt,
Thanks for the review! We're happy you loved our product.

Best regards,
Jane from customer services

Saanut 3/5 tähteä

While I appreciate the product…

While I appreciate the product, the communication style was more cold and slow vs warm and responsive. The molds I was told were not right yet the product fits perfectly. The time it took to get the plugs was over 3 months. Way too long for what they are.

22. helmikuuta 2023
Eartune-logo

Vastaus yritykseltä Eartune

Hi Jay,
Sorry you were not satisfied with the communication and processing time. Often molds are too shallow and do not reach to the second bend of your ear and might result in the seal being too loose or uncomfortable, but in your case we are happy to hear that the plugs fit perfectly despite that. Please feel free to reach out to us if you run into any questions or concerns at info@eartune.com.

Best regards,
Jane from customer services

Saanut 5/5 tähteä

Nice product. Would love to have more color choices!

Nice product. Hard to find anything else like it with a standard stem and an oval tip. Very soft and pliable silicone that doesn't cause ear soreness with prolonged use. Only suggestion: you guys should offer them in other colors besides black!

22. helmikuuta 2023
Eartune-logo

Vastaus yritykseltä Eartune

Thank you so much Martin! We'll forward your suggestion to our team as well.

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