The Early Music Shop Arvostelua 

Speedy delivery, reasonably priced. Overall a faultless service.

Prompt service, great product

The overall system for ordering and the advice given by the staff in London was very good. I will use the Early Music Shop again if required.

Thank you, Mr Rob Rowlands, for your patient and attentive follow‑up in the purchase process — it is highly commendable.

Very helpful & promptly

Excellent communication with the shop by phone and email. My lute arrived checked and in perfect condition via DHL.
First class product and service.

Staff I spoke to on the phone understood the problem immediately (broken wrist, mending slowly but limited finger mobility) and calmly considered and suggested good solutions.

They are very good guys. Very good response. Very helpful. Product quality too much best. Delivery on time.

Very pleased so far with the “small” Lu-Mi viola after Gasparo da Salo. It’s a light replica with a creamy, rich tone, particularly from the lower strings.

My order was dealt with very promptly and the item arrived sooner than I expected. Excellent service.

Slightly non standard repertoire in stock, held it for me for several days.

I ordered the J. Wood Signature 8-Course Renaissance Lute from the Early Music Shop on June 6, 2026, and received it on June 15, 2026. Unfortunately, the instrument does not meet my expectations. There is a video on the website featuring the renowned lutenist Jacob Heringman in which this lute sounds excellent (I assume the recording technique makes this possible). In reality, however, that is not the case. I have been playing the lute for over 30 years, and in my opinion, this instrument does not even match the quality of a student-grade lute. The Early Music Shop offers a 14-day return policy following delivery. I emailed the Early Music Shop on June 17, 2026, to request a return, but I have received no response. Now I have paid £1,650 for a poor-quality instrument that brings me no joy. It seems that offering a return and actually processing it are two different things. Very frustrating!

Wide range of items to suit all requirements. Great customer service and timely deliveries.

I bought a clavichord sight unseen that is excellent, so I could actually experience the manner of playing familiar to JS Bach. The Early Music Shop is the place that helps you get the right instrument for the music you want to play.

No problems, everything as expected.

Thank you for the prompt and precise dispatch of my lute peg turner; and your delightful promotional e-mails; much appreciated! Marcelle

I bought a Fipple recorder as part of my campaign to keep arthritic fingers moving. It’s great. Makes a good sound but best of all the holes at the foot of the instrument are perfectly placed for my slightly awkward little finger. Thoroughly recommend this instrument if you are having problems with hands.

I love the available selection of products and the fair pricing. I appreciate the thoroughness in the product details on the product listings. My shipment arrived past the 7 day mark, but I understand that's largely out the shop's control. A star has been deducted for the mops that I ordered not arriving the pictured color: The bass one came in the pictured color, but all the others came in unmatching colors.

The instrument is fabulous, so that was the most important issue for me.
In addition, buying on line was easy and secure.
I was a wee bit frustrated by a lack of information about my order, but the instrument was well worth the wait.

Good selection of items
Quick delivery
Good book when it arrived