I spent a couple of hours at the Early Music Shop buying some new recorders. They had an awesome selection and I tried several different models. There was no pressure and I'm very happy with the mod... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
My husband chose 2 books of baroque music when we visited on 11 September. My brother had paid for a £25 voucher a year ago but we didn't have the code. When I explained to the salesperson, he resolve... Näytä lisää
Yritys on vastannut
Had lots of instruments etc over the years from this company as well as using their shop. Good advice, excellent service - try before you buy... I cannot fault them.
I ordered a new treble at Cheltenham Festival and it arrived at my home soon after. It was securely packed. I am delighted with my new recorder. The whole order was dealt with professionally. Thank... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
The Early Music Shop is the largest source of historical musical instruments worldwide. We are an independent music shop specialising in Early Music instruments, accessories and printed music. Our expert staff have years of experience helping you to find the perfect instrument for you!
Yhteystiedot
The Early Music Shop, Salts Mill, Victoria Road, BD18 3LA, Shipley, Yhdistynyt kuningaskunta
- +44 1274 288100
- hello@earlymusicshop.com
- earlymusicshop.com
4,7
Erinomainen
1 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 79 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
On line purchase of recorder.
The item was accurately described, and definitely worth its price. The shipment arrived within the time frame stated. I am very satisfied.
20. huhtikuuta 2026
Vastaus yritykseltä The Early Music Shop
Thanks Graham, we're glad you receive the recorder in good time. We hope you enjoy playing it!
Ottima esperienza.
Ottima esperienza.
Prodotto perfetto.
Puntuali nella consegna
Imballo perfetto.
Grazie!
20. huhtikuuta 2026
Vastaus yritykseltä The Early Music Shop
Grazie mille, apprezziamo molto i suoi commenti!
Vastaus yritykseltä The Early Music Shop
Great to hear this, thank you!
Very efficient company
Very efficient company, great service, ordering was easy. Excellent all round.
17. huhtikuuta 2026
Vastaus yritykseltä The Early Music Shop
We're glad you had such a positive experience. Do let us know if we can help with anything in the future!
Vastaus yritykseltä The Early Music Shop
Great to know. Enjoy!
Very helpful when called over the…
Very helpful when called over the phone. It was a little slow getting here but not bad. The recorder I ordered is superb and I love it! A very good experience overall. Thank You.
17. huhtikuuta 2026
Vastaus yritykseltä The Early Music Shop
Thanks for your feedback. We're sorry it was a bit slow in arriving, but hopefully worth the wait. Hope you enjoy your instrument and do let us know if there is anything else we can help with.
5*Communication
Communication was excellent and really helpful. I received support in making decisions and my soprano recorder arrived promptly.
15. huhtikuuta 2026
Vastaus yritykseltä The Early Music Shop
We're glad to hear this, thanks for letting us know. We will pass your comments onto our team!
The packaging needs to be improved
The packaging needs to be improved
The instrument was.irreparably damaged in transit.
It is very disappointing, especially given I have had no response to my email.
15. huhtikuuta 2026
Vastaus yritykseltä The Early Music Shop
We’re really sorry to hear that your instrument arrived damaged, and thank you also for flagging the packaging issue; we’ll review this carefully, as instruments should always be protected well enough to withstand transit.
We’ve now picked up your email and will be responding today. As a small team, our customer service isn’t always staffed over the weekend, but we do aim to respond as quickly as possible once we’re back in.
In the meantime, please be assured that we’ll arrange a replacement instrument for you as quickly as we can and make sure this is resolved properly.
Thank you for your patience, and again, our apologies for the disappointment.
The Right Stuff in the Right Place.
15. huhtikuuta 2026
Vastaus yritykseltä The Early Music Shop
Thanks so much. Great to hear everything was in the 'right' place and just as it should be. Enjoy!
I did not know what I was buying as I…
I did not know what I was buying as I am an amateur music learner. The booklet, A Chantar, was just right for me. I was especially pleased that the order came to me in the United States within a week of purchase. Will definitely order the the EMS again
Thank You
Thomas Thibeault
15. huhtikuuta 2026
Vastaus yritykseltä The Early Music Shop
We’re so pleased to hear that A Chantar was just right for you - it’s a great choice, especially when you’re starting out.
It’s also good to know your order reached you in the United States so quickly. Thank you for your kind words, and we look forward to helping you again in the future!
the books shipped quickly and got to…
the books shipped quickly and got to the US safe and sound
15. huhtikuuta 2026
Vastaus yritykseltä The Early Music Shop
Glad to hear they made it to the US. Enjoy!
My own Sigo Tenor Recorder at last!
I had dithered about buying a Sigo Tenor Recorder for nearly a year and then I decided to get one. It’s many years since I owned a tenor recorder but I couldn’t face the weight and stretch of my fingers so the Sigo was what I wanted. I’d never have considered any other supplier and I was not disappointed with the service. The recorder arrived very quickly and I’m delighted with it. It is relatively easy to play and I will get used to finding low C. It has a lovely tone even with me playing it. I’m so glad I bought it.
14. huhtikuuta 2026
Vastaus yritykseltä The Early Music Shop
This is a lovely report on your new instrument, thank you so much for sharing it with us. The Sigo Tenors are proving very popular, and rightly so!
I wanted to order the new SIGO alto…
I wanted to order the new SIGO alto recorder. It was quick and easy to do that. However, I understand it won't be available now until June
11. huhtikuuta 2026
Vastaus yritykseltä The Early Music Shop
Thanks for placing your order for the new SIGO alto - we’re glad the process itself was straightforward.
Apologies for the delay on availability; as you’ve heard, the next batch isn’t expected until June, which is frustrating when you’re keen to get started. These have been in particularly high demand, but we’ll keep you updated and make sure yours is sent out as soon as they arrive.
Excellent service from order to delivery
The ordering process was quick and straightforward and the international delivery experience was great, with almost daily updates from the Royal Mail.
13. huhtikuuta 2026
Vastaus yritykseltä The Early Music Shop
Glad to hear you had a good experience, and that Royal Mail kept you well updated. Thank you for your purchase
Vastaus yritykseltä The Early Music Shop
Thanks for your feedback - much appreciated.
A good result with some delay
A good result with some delay, I did have to chase once
8. huhtikuuta 2026
Vastaus yritykseltä The Early Music Shop
Apologies that you needed to chase, we try our very best to keep customers updated with communications, especially where delays are concerned. But we're glad you like the product, and thank you for your custom.
Very helpful and friendly
Very helpful and friendly. Expert advice in helping me to choose an instrument
11. huhtikuuta 2026
Vastaus yritykseltä The Early Music Shop
Thanks for letting us know.
Vastaus yritykseltä The Early Music Shop
Thank you for your custom!
No or very response from customer service
Their homepage is fantastic, unfortunately is their internal processes not as good. No or very slow response from their customer service. And very slow shipping of products they have in stock, despite their promise of being very fast.
9. huhtikuuta 2026
Vastaus yritykseltä The Early Music Shop
Thank you for your feedback - we’re glad the website made a strong first impression, but it’s clearly frustrating that the experience didn’t carry through to service and delivery.
We’re sorry for the slow response and dispatch on items that were showing as in stock, that’s not the standard we aim for. We’re currently reviewing our internal processes to make sure communication is clearer and orders move more quickly.
If you’re happy to get in touch with your order details, we’d really like to look into what happened here and put it right.
Excellent communication and fast…
Excellent communication and fast shipping. Instrument arrived in tiptop shape.
7. huhtikuuta 2026
Vastaus yritykseltä The Early Music Shop
That's good to hear, thanks for your feedback.
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