E-liquids.com Arvostelua 2 163

TrustScore 4.5/5 tähteä

4,6

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

I’ve ordered with them a few times and they have some really good deals! My recent parcel i noticed the wrong pods have been sent, sent an email to them that morning and it was sorted out straight awa... Näytä lisää

Saanut 5/5 tähteä

I have been using this company since I quit smoking 6 months ago. The prices are very competitive. Orders always turn up the next day as advertised. And customer service is always helpful and quick... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Was an item that was out of stock due to unforeseen circumstances beyond anyone's control. They immediately called me to let me know. Unfortunately I missed there call but then an email was sent very... Näytä lisää

Yritys on vastannut

Saanut 3/5 tähteä

Ordered 10 bottles of vape juice, good prices for multi buy. Ordered on Monday before next day cut off time stated on website, didn't get delivered till Thursday, possibly fault of delivery company r... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Sähkötupakkamyynti

Yrityksen kirjoittama

E-liquids.com the UK’s biggest online E-liquid & Vape store.


Yhteystiedot

4,6

Erinomainen

TrustScore 4.5/5 tähteä

2 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei ole aiemmin pyytänyt arvosteluja

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 100 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 2 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Reliable, Efficient and Excellent

Not once have I been let down by E Liquids, every single one of my orders has been fulfilled and shipped as quickly as possible and I couldn't be more grateful as someone who vapes a fair bit. I would happily recommend them to any and all friends and family and if you're reading this then I'd recommend them to you too.

5. lokakuuta 2024
Oma-aloitteinen arvostelu
E-liquids.com-logo

Vastaus yritykseltä E-liquids.com

Hello Cal,

Thank you so much for your fantastic review! We’re thrilled to hear that you’ve consistently had a reliable and efficient experience with us. It’s great to know that our quick fulfillment and shipping have made a positive impact on your vaping journey. Your recommendations mean the world to us, and we appreciate you sharing your experience with others.

Kind Regards,
Customer Services Team | e-liquids.com

Saanut 5/5 tähteä

Best shop EVER

Best vape shop! Never had an issue, Used to order through eBay but found their website, Tons of deals and even cheaper on their shop.
24hr DPD delivery too, Outstanding service

8. lokakuuta 2024
Oma-aloitteinen arvostelu
E-liquids.com-logo

Vastaus yritykseltä E-liquids.com

Hello Luke,

Thank you so much for your fantastic 5-star review! We’re thrilled to hear that you’ve had such a positive experience with us and that you found our website convenient and cost-effective. We strive to provide outstanding service and fast delivery, so it’s great to know that we met your expectations.

We appreciate your support and look forward to serving you again soon!

Kind Regards,
Customer Services Team | e-liquids.com

Saanut 5/5 tähteä

Great website easy to shop and Cheapest…

Great website easy to shop and Cheapest i can find great bargains, always super fast delivery.

1. lokakuuta 2024
Oma-aloitteinen arvostelu
E-liquids.com-logo

Vastaus yritykseltä E-liquids.com

Hello Irene,

Thank you for your kind words! We're thrilled to hear that you find our website easy to use and that you're enjoying the great bargains and fast delivery. Your satisfaction is our top priority, and we look forward to serving you again soon.

Kind Regards,
Customer Services Team | e-liquids.com

Saanut 1/5 tähteä

Ripped off

What an absolute joke :( never received, I emailed tried to call and even messaged on Whatsapp asking where my order is. 1 emails was replied to and nothing since. Never had such terrible communication with a company I've ordered from before. My vape liquids are budgeted in so it's not like I can even replace the months worth I've ordered. Never again will I order from here what an absolute con.

25. syyskuuta 2024
Oma-aloitteinen arvostelu
E-liquids.com-logo

Vastaus yritykseltä E-liquids.com

Hello,

We sincerely apologize for the inconvenience you've experienced with your order. We understand how frustrating it can be to not receive your items and have communication difficulties. Although we did not receive proof of non-delivery, we have processed a refund for your order to resolve this matter.

We appreciate your feedback, and we will work to improve our communication moving forward.

Kind Regards,
Customer Services Team | e-liquids.com

Saanut 5/5 tähteä

Best customer service ever!

Best customer service ever!

1. lokakuuta 2024
Oma-aloitteinen arvostelu
E-liquids.com-logo

Vastaus yritykseltä E-liquids.com

Hello,

Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with our customer service. Your satisfaction is our top priority, and we appreciate you taking the time to share your feedback.

Kind Regards,
Customer Services Team | e-liquids.com

Saanut 3/5 tähteä

First time order

Not the best of starts on my first order from my point of view as it was delivered to the wrong address. I suppose that is down to the courier company (DPD)

After I contacted the seller and the courier the delivery was rescheduled for Monday 1st of October and this time the delivery person managed to bring the package to my house.

Yippee 🥳

I have to say that the goods ordered from the seller were in tip top condition and I was very pleased with the quality etc. Despite the dodgy start I think I will give both parties the benefit of the doubt on this occasion and will probably order again, and see how it goes.

28. syyskuuta 2024
Oma-aloitteinen arvostelu
E-liquids.com-logo

Vastaus yritykseltä E-liquids.com

Hello,

Thank you for taking the time to share your experience with us. We sincerely apologize for the initial delivery issue with DPD and understand how frustrating that can be. We’re glad to hear that the situation was resolved and your package arrived in great condition!

We appreciate your understanding and willingness to give us another chance. Your satisfaction is important to us, and we look forward to serving you again in the future.

Kind Regards,
Customer Services Team | e-liquids.com

Saanut 5/5 tähteä

Quick and easy to order

Quick and easy to order. Arrived next day brilliant service!

25. syyskuuta 2024
Oma-aloitteinen arvostelu
E-liquids.com-logo

Vastaus yritykseltä E-liquids.com

Hello,

Thank you for your wonderful review! We're thrilled to hear that your ordering experience was quick and easy and that your order arrived the next day. Your satisfaction is our priority, and we look forward to serving you again!

Kind Regards,
Customer Services Team | e-liquids.com

Saanut 1/5 tähteä

My advice - Avoid

I absolutely do not recommend shopping on this site. Only half of my purchases arrived. No one answers the phone. Contact by email ended with Richard asking me to send a photo after opening the package. I wrote that I had not done it, because such a photo does not prove anything. I wrote two more emails, unfortunately I was ignored. There are many sites in this industry. My advice - shop elsewhere if you do not want problems.

19. syyskuuta 2024
Oma-aloitteinen arvostelu
E-liquids.com-logo

Vastaus yritykseltä E-liquids.com

Hello,

Thank you for sharing your feedback with us. We're sorry to hear about your experience. We take customer satisfaction seriously and always strive to assist our customers to the best of our ability.

In your case, we reached out for clarification to ensure we could address your concerns properly. Unfortunately, without evidence of the issue, such as a photo of the package, we are limited in how we can assist. We encourage all customers to provide any available information so we can resolve issues more effectively.

If you have any further concerns, please don’t hesitate to reach out to us again.

Kind Regards,
Customer Services Team | e-liquids.com

Saanut 4/5 tähteä

Good price good service & good product

18. syyskuuta 2024
Oma-aloitteinen arvostelu
E-liquids.com-logo

Vastaus yritykseltä E-liquids.com


Hello,

Thank you for your positive feedback! We're thrilled to hear that you found our prices, service, and products to your satisfaction. Your support means a lot to us, and we look forward to serving you again soon!

Kind Regards,
Customer Services Team | e-liquids.com

Saanut 5/5 tähteä

Super-speedy delivery

Ordered a few times already and very pleased with the delivery time, order packed well and delivered to my door. Excellent service. Special thanks for little treat in every order, always waiting for it 🫶🏼

12. syyskuuta 2024
Oma-aloitteinen arvostelu
E-liquids.com-logo

Vastaus yritykseltä E-liquids.com

Hello Jelena,

Thank you for your wonderful feedback! We're thrilled to hear that you've been pleased with our delivery service and that your orders have been packed well. It's always our goal to provide excellent service, and we're glad that you appreciate the little treats included in your orders. We look forward to serving you again soon!

Kind Regards,
Customer Services Team | e-liquids.com

Saanut 5/5 tähteä

Great website

Great website, I'm signed up for their email because they have insane clearance sales and discounts. Staff is incredibly helpful and the few times a vape has arrived dead they've sent a refund to my card promptly.

5. syyskuuta 2024
Oma-aloitteinen arvostelu
E-liquids.com-logo

Vastaus yritykseltä E-liquids.com

Hello,

Thank you for your fantastic review! We're thrilled to hear that you’re enjoying our clearance sales and discounts. It’s great to know that our staff has been helpful and that we were able to resolve any issues with your orders quickly. Your satisfaction is our priority, and we appreciate your support.

Kind Regards,
Customer Services Team | e-liquids.com

Saanut 1/5 tähteä

Never turned up!!! No Response!!!

Ordered a few items. Promised a same day dispatch by the cut off time, yet they did not dispatch, the next day still wasn't dispatched, Tried calling them 40+TIMES!! always 'busy', as well as whatsapp and contact form. Waste of money, I will be taking this further to legal Action as this company is Fraudulent!.

9. syyskuuta 2024
Oma-aloitteinen arvostelu
E-liquids.com-logo

Vastaus yritykseltä E-liquids.com

Hello Huzaifah

Thank you for your feedback. We're sorry to hear about your experience. We understand the frustration caused by the delays and miscommunication. We can confirm that you reached out to us today, and we have worked to resolve the situation by processing a full refund on the same day. If you have any further concerns, please feel free to contact us directly, and we will be happy to assist. Thank you for giving us the opportunity to make it right.

Kind Regards,
Customer Services Team | e-liquids.com

Saanut 4/5 tähteä

Quick delivery although the vape juice…

Quick delivery although the vape juice i ordered was past its expiry date

27. elokuuta 2024
Oma-aloitteinen arvostelu
E-liquids.com-logo

Vastaus yritykseltä E-liquids.com

Thank you for your feedback, Rebecca! We're glad to hear your order was delivered quickly, but we sincerely apologize for the issue with the vape juice. This is definitely not the standard we aim for. Please reach out to our customer service team, and we’ll be happy to resolve this for you right away. Your satisfaction is important to us, and we appreciate the opportunity to make things right!

Kind Regards,
Customer Services Team | e-liquids.com

Saanut 5/5 tähteä

Easy to navigate site and place an…

Easy to navigate site and place an order, which arrived the next day as expected. Will purchase again.

22. elokuuta 2024
Oma-aloitteinen arvostelu
E-liquids.com-logo

Vastaus yritykseltä E-liquids.com

Hello Karina,

Thank you so much for your fantastic review! We’re thrilled to hear that you found our website easy to navigate and that your order arrived promptly. It’s great to know you had a positive experience with us, and we look forward to serving you again in the future.

Kind Regards,
Customer Services Team | e-liquids.com

Saanut 5/5 tähteä

Service is always above and beyond

Service is always above and beyond, always kept informed of dispatching and delivery

24. elokuuta 2024
Oma-aloitteinen arvostelu
E-liquids.com-logo

Vastaus yritykseltä E-liquids.com

Hello,

Thank you so much for your fantastic review! We're thrilled to hear that you appreciate our service and the updates regarding dispatching and delivery. It's our goal to go above and beyond for our customers, and we're glad that we could meet your expectations.

Kind regards,
Customer Services Team | e-liquids.com

Saanut 3/5 tähteä

I’ve been trying the new vapes

I’ve been trying the new vapes, I ve had 3 pixl 6000 with the first it ran out so quick the second lasted much better but then the 3rd was the same as the first so I will not order them again. I’ve also tried the Revol again bought 3. They didn’t last very long either.. I’ll keep trying until I find one that lasts longer than a week ! Maybe some advice and reassurance that im not the only one? I’m not a heavy vaper either! Charged them all max 3 times b4 flavour ran out . But I do like this site delivery is quick prices good just need to get the correct vape for myself

15. heinäkuuta 2024
Oma-aloitteinen arvostelu
E-liquids.com-logo

Vastaus yritykseltä E-liquids.com

Hello,

Thank you for taking the time to share your feedback with us. We’re sorry to hear about the inconsistent experiences you’ve had with the PIXL 6000 and Revol vapes. We understand how frustrating it can be when products don’t meet expectations, especially when you’re exploring new options.

While it's uncommon for our products to have such varying performance, we appreciate you bringing this to our attention. It's possible that the lifespan of the vapes could be influenced by a range of factors, including usage habits and storage conditions, but we’re here to help you find a vape that best suits your needs.

You’re not alone in your search for the perfect vape, and we're more than happy to offer some recommendations based on your preferences. Please feel free to reach out to our customer support team, and we'll work with you to find a product that offers better consistency and longevity.

Thank you again for your kind words about our service, delivery, and pricing. We’re committed to helping you find the right product, and we appreciate your patience and continued support.

Kind Regards,
Customer Services Team | e-liquids.com

Saanut 5/5 tähteä

Important Advice to all

Being a newish vapor user I had purchased what I assumed was the correct juice.
Sadly I ended up burning my throat and ruining my sons £100 machine.
Having spoken to Paul he enlightened me on the correct juice for the correct machine.
I never knew there was so much to know on the correct way to vape.
Trust me folks take a few minutes and email them for advice on what machines is best suited for you and what the correct juices you should be buying.
Don't make the dumb mistake like me.
These really do know and care what they sell to you

16. elokuuta 2024
Oma-aloitteinen arvostelu
E-liquids.com-logo

Vastaus yritykseltä E-liquids.com

Hello Dan,

Thank you so much for your fantastic review! We're thrilled to hear that Paul could help you find the right juice for your device and provide valuable advice on vaping. We understand how important it is to have the correct information, especially for new users, and we're always here to support and guide our customers. It's great to know that you found our service helpful, and we appreciate your kind words about our team's knowledge and care.

If you have any more questions or need further assistance, please don't hesitate to reach out. We're always here to help!

Kind Regards,
Customer Services Team | e-liquids.com

Saanut 5/5 tähteä

I'm happy with my order will be using…

I'm happy with my order will be using again thank you 😊

12. elokuuta 2024
Oma-aloitteinen arvostelu
E-liquids.com-logo

Vastaus yritykseltä E-liquids.com

Hello Lee,

Thank you so much for your 5-star review! We're thrilled to hear that you're happy with your order and plan to use our service again. Your satisfaction is our top priority, and we look forward to serving you in the future.

Kind Regards,
Customer Services Team | e-liquids.com

Saanut 5/5 tähteä

Brilliant service

Brilliant service, very easy to order and came the next day as promised, will definitely get all my vaping stuff from you guys, thank you

2. elokuuta 2024
Oma-aloitteinen arvostelu
E-liquids.com-logo

Vastaus yritykseltä E-liquids.com

Hello Cameron,

Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had such a positive experience with our service and that your order arrived promptly. It's wonderful to know that we've earned your trust for all your vaping needs.

We look forward to serving you again soon!

Kind Regards,
Customer Services Team | e-liquids.com

Saanut 5/5 tähteä

Great way to give up smoking cigarettes

Great quality products brilliant range and prices

8. elokuuta 2024
Oma-aloitteinen arvostelu
E-liquids.com-logo

Vastaus yritykseltä E-liquids.com

Hello Sharon,

Thank you so much for your 5-star review! We're thrilled to hear that you are happy with the quality of our products, range, and prices. It's fantastic to know that our offerings are helping you on your journey to give up smoking cigarettes.

If you have any questions or need further assistance, please don't hesitate to reach out.

Kind Regards,
Customer Services Team | e-liquids.com

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