As ever be it a visit for an issue with a piece of equipment or a preventative maintenance visit, the Don Whitley team are prompt, professional and thorough. It is always a pleasure to work with the... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Always a prompt response and quick repair from DW. Steve (DW engineer) always polite and approachable and does a great job,
Martyn (DW service engineer) is brilliant. Always available when we need him. Always calls ahead for planned service visits. Always gets to us as soon as he possibly can when we have an issue with the... Näytä lisää
Yritys on vastannut
Adam is highly knowledgeable, and very easy to work with. He provides useful feedback on the causes of any breakdowns,and the work done to correct any issues. Where applicable, he assists remot... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Tieteellisten laitteiden toimittaja
- Laboratorio
- Laboratoriolaitteiden toimittaja
- Lääketieteellisten laitteiden valmistaja
- Lääketieteellisten laitteiden toimittaja
- Korjauspalvelu
Yrityksen kirjoittama
Don Whitley Scientific (DWS) develops, manufactures, and sells equipment and associated products for microbiology and cell culture applications worldwide. All products designed and developed by DWS are manufactured in our own premises in England. We sell to both public and private sectors in a variety of scientific disciplines in organisations such as health protection agencies, pharmaceutical companies, food laboratories, contract microbiology organisations, hospitals, university research departments, water analysis companies and other research facilities. In the UK, Australia and Germany products are sold directly. In other parts of the world, we supply and support our products via a carefully chosen distributor network.
Yhteystiedot
Victoria Works, Victoria Street, BD16 2NH, Bingley, Yhdistynyt kuningaskunta
- 01274 595728
- sales@dwscientific.co.uk
- dwscientific.com
Prompt response from DW.
Always a prompt response and quick repair from DW.
Steve (DW engineer) always polite and approachable and does a great job,
Fabulous service, always prompt and professional
As ever be it a visit for an issue with a piece of equipment or a preventative maintenance visit, the Don Whitley team are prompt, professional and thorough. It is always a pleasure to work with the team.
Rapid fix
Adam visited the lab the same day we raised an issue. He promptly fixed the issue with our cabinet and got us back up and running immediately.
We recently had Dan service our mixed…
We recently had Dan service our mixed gas workstations and media maker, he was excellent from start to finish. Dan was professional, punctual, and very knowledgeable about the systems (we had an issue earlier in the week which he helped us to fix remotely). He identified a potential issue before it became a real problem, and made sure everything was running safely and efficiently before leaving.
Dan always has a friendly and approachable attitude and we wouldn’t hesitate to recommend Dan to anyone needing reliable servicing. A top-quality service all around.
professional service provided by Duncan
great service used for a long time
Great work
During the annual calibration of our autoclaves, a Don Whitney staff (Martin P) discovered a fault with the autoclave set up in our lab that would not have been detected by our usual service providers.
It was a major potential hazard that had not been observed before and he dealt with it remarkably.
We are currently addressing the issue and hope to get it resolved quickly.
Many thanks for not only spotting this Health and safety concern but also helping to answer relevant questions with the hope that it get resolved to prevent injury in the future.
Rapid response to a reported issue with…
Rapid response to a reported issue with the anaerobic cabinet. Engineer Martyn attended on the following working day, resolved the door latch fault, and provided reassurance that the cabinet is functioning correctly.
13 years so far and only good things to say
We have worked with Don Whitley over the last 13 years, having them service our anaerobic incubator. They have always been constant professionals, highly communicative, and always quick to respond. They are real masters their craft. As a business they seem very well put together, efficient, and friendly.
Prompt response
We always receive prompt and professional responses to queries or fallout requests. Martyn is simply the best ❤️
After a break down
After a break down, a service date was quickly arranged with Steve Hughes, and a swift repair with further advice followed. Excellent service that got us up and running quickly!
Great service from Don Whitley Scientific - Highly recommend!
Adam from Don Whitley Scientific has serviced our equipment for a good number of years and we couldn't ask for any better. He gets in touch when services are due and is so knowledgeable, trustworthy, professional and helpful.
I would highly recommend Don Whitley Scientific and their team.

Vastaus yritykseltä Don Whitley Scientific
Great DW service engineer
Martyn (DW service engineer) is brilliant. Always available when we need him. Always calls ahead for planned service visits. Always gets to us as soon as he possibly can when we have an issue with the anaerobe cabinet. Can't fault the team or the service by DW.

Vastaus yritykseltä Don Whitley Scientific
service review
Excellent service support provided for the Whitley A35 Anaerobic Cabinet and the engineer Daniel Wells is a fountain of knowledge on the operation of this instrument
Adrian Lyons

Vastaus yritykseltä Don Whitley Scientific
Annual cabinet service
Andrew and Callum attended on site on 18th Feb to service our anaerobic cabinets. They were efficient and very accommodating in allowing us to always keep one cabinet up and running to keep our cultures alive.

Vastaus yritykseltä Don Whitley Scientific
Great customer service
Great customer service, Andy is always happy to help

Vastaus yritykseltä Don Whitley Scientific
Andrew Whitley
Andrew visited our site today to attend a few issues, great service received as always, professional, knowledgeable and got all our equipment back up and running, no problem, highly recommend!

Vastaus yritykseltä Don Whitley Scientific
Adam Murray
Excellent service from Adam Murray as always. Easy to communicate with, knowledgeable, trustworthy and always reliable. The service does not interrupt our work flow and hence we are able to progress with with no further delay.
Requests for smaller parts or advice is readily dealt with. Overall, excellent work from Adam.

Vastaus yritykseltä Don Whitley Scientific
An exceptional service from start to finish
An exceptional service from start to finish. Arranging the engineer visit to coincide with insurance inspections was straightforward. The calibrations were conducted professionally and efficiently, and the calibration certificates issued in timely fashion.

Vastaus yritykseltä Don Whitley Scientific
Anaerobic chambers & service contract
We have used anaerobic chambers, degassing systems & service contracts for over 10 years. The level of support, the quality & reliability have underpinned our decisions. However its the extra elements, the staff, the lines of communication & the ability to just know everything is reliable that makes the difference. In short excellent, fully recommend.

Vastaus yritykseltä Don Whitley Scientific
Always a good experience with Don Whitley
We've been a customer of Don Whitley for over 10 years and we always have a good experience from all aspects, from Sales to Customer Services, Orders to Repairs and Technical Support. Most recently, Jake came within 48h of call to repair one of our workstations. He diagnosed the problem instantly, fixed it in no time and cleaned up the machine and gave us tips on how to keep it working efficiently. I highly recommend Don Whitley.

Vastaus yritykseltä Don Whitley Scientific
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
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Lue lisää muunlaisista arvosteluista.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
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