great experience with DV8. love the Carhartt range of clothing. Was after a particular pain of jeans, which were sold out online. The girl in the Abbeycentre store emailed all the branches and foun... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Really happy with items and happy with the service,the delivery to the store was quite slow but i understand that they only do 2 deliveries per week and i had just ordered in between those 2 times and... Näytä lisää
Great customer service. I did pay for express delivery but was delayed due to a bank holiday. Very happy overall
Absolutely 100% positive experience with this company. Found the asics I was looking for for half the price of anywhere else (they were in a sale). Always a bit wary when you see half price stuff from... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Shop the latest fashion online @ DV8. Latest Brands and Exclusive Lines updated daily.
Yhteystiedot
Unit 9, M12 Business Park, BT63 5WQ, Portadown, Yhdistynyt kuningaskunta
- +44 7926 605 358
- info@dv8fashion.com
- dv8fashion.com
4,5
Erinomainen
239 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great service highly recommended
Ordered a superdry coat I've been desperate for but was too expensive in store, here it was half price!!!! Was delivered 3 days later!! Great service will definitely buy form here again:-)
21. joulukuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä DV8 Fashion
Hi bewick,
Thanks so much for taking the time to let us know about your positive experience.
Sorry for the late reply - we were not using Trustpilot at the time that you left your review, but now that we are, we thought it was important to work back through the reviews to answer as many as we can.
We are delighted to know that you got the Superdry coat that you were after... and at a great price
We hope you will shop with us again soon.
Kind regards,
DV8 Online Team
Positive customer feedback Livingston DV8
I want to give a shoutout too manny. Very charismatic helpful guy, picked me out some nice slippers for my mums Christmas, customer service 10/10 give that man a pay rise 💯
18. joulukuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä DV8 Fashion
Hi Nelsk,
Thanks so much for taking the time to let us know about your positive experience.
Sorry for the late reply - we were not using Trustpilot at the time that you left your review, but now that we are, we thought it was important to work back through the reviews to answer as many as we can.
We will be sure to share your positive feedback on Manny with the team and we hope that your mum liked her slippers.
We hope you will shop with us again soon.
Kind regards,
DV8 Online Team
Perfect
I read the other reviews and was a bit worried about ordering, but they were brilliant! Not only was customer service very good but I got the best price and super speedy delivery, and seeing as I live in Cornwall that's even more impressive. 100% recommend 👌
21. marraskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä DV8 Fashion
Hi Jo,
Thanks so much for taking the time to let us know about your positive experience.
Sorry for the late reply - we were not using Trustpilot at the time that you left your review, but now that we are, we thought it was important to work back through the reviews to answer as many as we can.
We know that some people find it off putting when they read negative reviews and we are glad that you weren't put off by any that we have received - whilst we listen and react to all feedback, we don't believe that many of the negative ones are genuinely reflective of the overall service that we give and we are glad that you agree.
Research has shown that people are more inclined to leave a negative review than a positive one, so we appreciate you taking the time to leave us a positive one
With 54 Retail Stores in UK/ROI, we are a well established company with a reputation for great service and we are glad that your experience reflects that.
Thanks so much for shopping with us and remember Cornwall and DV8 are only a click away :-)
Kind regards,
DV8 Online Team
DV8 Belfast
A girl named Claire, who was working in the Belfast store, and has been for 4 years, was AMAZING when dealing with us. She was great at her job and was extremely friendly. She made sure we were taken care of to the best of her ability.
15. lokakuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä DV8 Fashion
Hi Amy,
Thanks so much for taking the time to let us know about your positive experience.
Sorry for the late reply - we were not using Trustpilot at the time that you left your review, but now that we are, we thought it was important to work back through the reviews to answer as many as we can.
We will be sure to share your positive feedback on Claire with the team.
We hope you will shop with us again soon.
Kind regards,
DV8 Online Team
Fantastic manager in downpatrick store…
Fantastic manager in downpatrick store and chole couldn't do more enough with me as I out of hospital for a while called in to buy sumthings excellent customer service Caroline Bradley x
26. elokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä DV8 Fashion
Hi Caroline,
Thanks so much for taking the time to let us know about your positive experience.
Sorry for the late reply - we were not using Trustpilot at the time that you left your review, but now that we are, we thought it was important to work back through the reviews to answer as many as we can.
We will be sure to share your positive feedback on Jack and Chloe with the team.
We hope you will shop with us again soon.
Kind regards,
DV8 Online Team
Great value for money and super fast delivery
Wasn’t sure whether to order after seeing trustpilot reviews (I hadn’t heard of the brand prior to a Google search) but £29.99 for the vans I wanted was too tempting. They arrived next day and they’re perfect - genuinely couldn’t fault the service and great value for money! Highly recommended!
3. elokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä DV8 Fashion
Hi Jenny,
Thanks so much for taking the time to let us know about your positive experience.
Sorry for the late reply - we were not using Trustpilot at the time that you left your review, but now that we are, we thought it was important to work back through the reviews to answer as many as we can.
We know that some people find it off putting when they read negative reviews and we are glad that you weren't put off by any that we have received - whilst we listen and react to all feedback, we don't believe that many of the negative ones are genuinely reflective of the overall service that we give and we are glad that you agree.
Research has shown that people are more inclined to leave a negative review than a positive one, so we appreciate you taking the time to leave us a positive one
With 54 Retail Stores in UK/ROI, we are a well established company with a reputation for great service and we are glad that your experience reflects that.
Thanks so much for shopping with us and we hope you will shop with us again sometime soon.
Kind regards,
DV8 Online Team
Wednesday 26th July Ballymoney store…
Wednesday 26th July Ballymoney store Northern Ireland. Received a cut to my neck after trying a jacket on. It did draw blood, the price tags need moving. I did report it to the staff. Please review where you put them.
26. heinäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä DV8 Fashion
Hi Ann,
Thanks for taking the time to leave us a review.
Sorry for the late reply - we were not using Trustpilot at the time that you left your review, but now that we are, we thought it was important to work back through the reviews to answer as many as we can.
We are very sorry to hear of your experience in trying on an item in our store.
I hope that you can appreciate that DV8 do not place the price tags on the garments that we sell - this is done by the manufacturer.
Nonetheless you are our customer and such we fully understand and acknowledge your concern. We will review your feedback and if any remedial action can be taken we will do so.
Should you have any outstanding issues regarding this please email us at info@dv8fashion.com with "TrustPilot 26/07/2023" in the subject line.
Kind regards,
DV8 Online Team
Money taken- no delivery
I placed an order and had a confirmation email. The next day they emailed saying that order had been cancelled as payment was not confirmed. The money has been taken from my account but I don’t have the order! No contact details for the company. Avoid!
6. heinäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä DV8 Fashion
Hi Jo,
Thanks for taking the time to leave us a review.
Sorry for the late reply - we were not using Trustpilot at the time that you left your review, but now that we are, we thought it was important to work back through the reviews to answer as many as we can.
Your Order, placed July 6th, was cancelled as the Payment did not pass the 3D Secure Anti-Fraud Screening on our Website.
The reason being that it took an unusually high number of attempts to correctly enter the correct card details during checkout. There were also two further significant issues, which we cannot disclose in this reply.
In terms of contacting us, we were contactable via reply to the email that you say that you had received, in addition to this we are contactable in the following ways;
- Reply to your Confirmation Email
- Reply to your Dispatch Confirmation Email
- Live Chat on our website
- Contact us section on our website
- Via any of our Social Media platforms.
Should you require any further assistance with this please feel free to reach out to us via any of the methods above where we will be happy to assist you further.
Kind regards,
DV8 Online Team
Terrible Service
Went in for a pair of vans checkered slipons the first time and I was left waiting for 10 minutes until they came back down and told me there's only 1 size nine as the other nine was sold with a size eight, second time I go in I asked for a pair of vans black and green in size nine left waiting for a while until they came down and said ohh can't find them, absolutely disgusting no coordination very careless staff I won't be shopping in their again especially for a pair of shoes.
14. kesäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä DV8 Fashion
Hi Davide,
Thanks for taking the time to leave us a review.
Sorry for the late reply - we were not using Trustpilot at the time that you left your review, but now that we are, we thought it was important to work back through the reviews to answer as many as we can.
Please accept our apologies for the negative experience which you have had in one of our stores.
It appears that on this occasion we have fallen short of our normally very high standards of Customer Service.
If there is ever anything that we can do to assist you, please feel free to email us at info@dv8fashion.com
Kind regards,
DV8 Customer Service Team
Disgusting
This is in regards to the Dv8 in Monaghan town. My friend went in today to buy a dress for a wedding. Was told she wasn’t allowed to bring shoes in changing room. Went out of changing rooms with dress on to try on the heels, and staff member approached her. She asked my friend did she need help with sizes, and then pointed to her stomach area saying “it just doesn’t do much for you in that area does it”. My friend was very upset and left the store with no purchase. The staff member was tall and blonde. Personally I am disgusted with this encounter, as I have worked in retail myself and this is just not acceptable. So many young girls have body dysmorphia and struggle with body confidence, hence why I’m leaving this review. Be kind, it’s not that hard, especially if you’re in retail. Otherwise leave your job.
20. toukokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä DV8 Fashion
Hi Liz,
Thanks for taking the time to leave us a review.
Sorry for the late reply - we were not using Trustpilot at the time that you left your review, but now that we are, we thought it was important to work back through the reviews to answer as many as we can.
Please accept our apologies for the negative experience which you have had in our Monaghan Town store.
It appears that on this occasion we have fallen short of our normally very high standards of Customer Service.
If there is ever anything that we can do to assist you, please feel free to email us at info@dv8fashion.com
Kind regards,
DV8 Customer Service Team
Terrible company - Reporting to BBB
Terrible company and I will be writing to the Better Business Bureau about this place. I ordered shoes which charged me for alleged 2 day shipping. I did not receive the shoes in 2 days. I didn’t even receive a confirmation email thanking me for placing the order initially. When I reached out to customer service, I was told that they were busy and that the shoes would be shipped out, still expecting 2 a day shipment, another 2 data past and I didn’t receive the shoe. I emailed again and customer service says that they mailed the shoes and that they emailed me. I never received an email. I let them know that I never received a receipt email for the purchase, not had I received a shipment confirmation email. I also asked about the sizing of the shoes before they sent the shoes to me and I told them to change the size based on what they told me because the website did not have a size chart, long story short, they regular, usps mailed me the shoes. They literally came in the shoebox. No packaging, just a taped up shoe box. They also came in the size that I ordered prior to speaking with them. When I reached to let them know that I want to exchange them, similar to other customers, they stop responding. The timeframe has not expired to exchange; however, the website claims that you need an email from them in order to exchange, so like the other customer, I’m afraid to send the shoe back because I may not get my money back. I will be contacting the Better Business Bureau though. As this shady business needs to be addressed. I’m tired of scammers and shady salespeople. Enough is enough
18. huhtikuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä DV8 Fashion
Hi Drea,
Sorry for the late reply - we were not using Trustpilot at the time that you left your review, but now that we are, we thought it was important to work back through the reviews to answer as many as we can.
You have left this review against the wrong company.
As we advised you at the time that you first reached out to us - your purchase was with an entirely different company who are based in USA - dv8shoes.com
This company has no connection whatsoever to our company and so we would very much appreciate it if you would consider removing this review and submitting it against the correct business.
Kind regards,
DV8 Customer Service Team
Best staff
Best staff , very good Custumer service!! Fermoy store always clean and tidy!!
19. huhtikuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä DV8 Fashion
Hi Jana,
Thanks so much for taking the time to let us know about your positive experience.
Sorry for the late reply - we were not using Trustpilot at the time that you left your review, but now that we are, we thought it was important to work back through the reviews to answer as many as we can.
It's great to hear your positive feedback on our Fermoy store - this just reaffirms what we already know... they are awesome... and so are our Fermoy customers :-)
Have a great day,
DV8 Customer Service Team.
Regarding the Castlebar store
Regarding the Castlebar store, I would really advice that the staff there at present should be replaced as quickly as possible , bother females are just absolutely the rudest 2 staff I have met in a very long time , my daughter and her friend went in shopping and they were followed around the shop untill they left , bar when they went into the changing which I went with them , they were whispering and literally on their backs whilst shopping ! I felt very intimidated and insulted that we were been watched as of we wer doing something wrong ! My daughter bought a dress and the red haired one followed her up to the checkout stood behind her untill she paid , then she walked right behind her untill she left the shop ! We will definitely not be returning to this store and it is very easy to understand why there is never any customers in there !! Disgraceful staff members
1. huhtikuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä DV8 Fashion
Hi Pam,
Thanks for taking the time to leave us a review.
Sorry for the late reply - we were not using Trustpilot at the time that you left your review, but now that we are, we thought it was important to work back through the reviews to answer as many as we can.
Please accept our apologies for the negative experience which you have had in our Castlebar store.
If there is ever anything that we can do to assist you, please feel free to email us at info@dv8fashion.com
Kind regards,
DV8 Customer Service Team
Brilliant service
Brilliant service. Bought a pair of UGG sandals for my wife £15 cheaper than any other site. They are genuine and with all labels. Didn’t pay for express delivery but the free delivery was very quick- 3days and it was tracked via Royal Mail. Would definitely buy from this site again. Great service at a brilliant price
23. maaliskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä DV8 Fashion
Hi Mr Slack,
Thanks so much for taking the time to let us know about your positive experience.
Sorry for the late reply - we were not using Trustpilot at the time that you left your review, but now that we are, we thought it was important to work back through the reviews to answer as many as we can.
In an age when people are so much more likely to share a bad experience, it is so encouraging to receive positive feedback - thank you so much.
We hope you will shop with us again soon.
Kind regards,
DV8 Online Team
FAKE levi's at £89! SHOCKING
Just received a partire of FAKE levi's 527, in fact the red back label do not say LEVI'S, and the quality of the jeans is very poor.
Very disappointing!
1. maaliskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä DV8 Fashion
Hi Marco,
Thanks for taking the time to leave us a review.
Sorry for the late reply - we were not using Trustpilot at the time that you left your review, but now that we are, we thought it was important to work back through the reviews to answer as many as we can.
Firstly I can assure you that we are an Official Stockist of Levi and we do not sell fake products.
At the time of purchase we advised you that Levi ran a campaign whereby one in every 1,000 items that they produced had a blank Levi tab - this is something that dates back to the 1960s.
We had suggested Googling "Levi Blank Tab Campaign" if you felt that you needed to independently verify this. You are also free to query this with Levi themselves, who will verify that (a) we are an Official Stockist and that (b) the Blank Tab is intentional and not a fault.
The item that you have received is genuine and in fact more sought after because of the rare blank tab.
Customer Satisfaction is our main priority and if we can do anything more to assure you of any of the above please feel free to reply to our last email with you (02/03/2023 @ 10:06).
Kind regards,
DV8 Online Team
Very helpful in exchanging birthday…
Very helpful in exchanging birthday gift for my wife.
Dealt with Brian and Anthony over email in order to get issue sorted. Anthony ordered in correct size.
Saved the day - thx
13. helmikuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä DV8 Fashion
Hi Aaron,
Thanks so much for taking the time to let us know about your positive experience.
Sorry for the late reply - we were not using Trustpilot at the time that you left your review, but now that we are, we thought it was important to work back through the reviews to answer as many as we can.
Thanks so much for the positive feedback.
We hope your wife loved her birthday gift. Don't forget to give us a try when the next one comes around.
Kind regards,
DV8 Online Team
Excellent service.
Placed an order for some Tommy kicks. They were sized in EU sizes so I ended up ordering the wrong size. Dealt with Anthony over email who sorted the whole thing out for me. Received my exchange and am very happy with them. Will shop again.
31. tammikuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä DV8 Fashion
Hi Brian,
Thanks so much for taking the time to let us know about your positive experience.
Sorry for the late reply - we were not using Trustpilot at the time that you left your review, but now that we are, we thought it was important to work back through the reviews to answer as many as we can.
Thanks so much for the positive feedback. I remember sorting this out for you at the time and it was a pleasure.
Hope you will shop with us again soon and if you need any help with the sizing please get in touch.
Kind regards,
Anthony
Great value & fast delivery
Bought a pair of Dr.Martens at a great sale price. I was a bit skeptical due to some of the reviews, but I got a dispatch email the same day and the shoes arrived two days later. Very happy!
27. tammikuuta 2023
Oma-aloitteinen arvostelu
Very happy with my purchase
Very happy with my purchase, the customer service and delivery. Will use again.
17. tammikuuta 2023
Oma-aloitteinen arvostelu
Excellent service and fast delivery
Excellent service and fast delivery. Made a mistake in ordering the wrong size. Emailed through to the online store where Antony was able to fix the order and ship the right size. Arrived fast well packaged and fitted well. Would recommend.
18. tammikuuta 2023
Oma-aloitteinen arvostelu
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.