The Threesixty Smart Fan Gen 2 heater has not lived up to expectations. I was attracted to the design and positive reviews but now find the latter mystifying. The noise levels on medium and high powe... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
The products are stunning but the app functionality is a complete scam. It’s been three days since I can’t connect my devices through the app due to server issues. This means you’ll be stuck with a... Näytä lisää
We have been using the BlueAir air purifier for several months now and it is incredible the amount of particles it filters. My daughter doesn’t cough as much any more. Really great product.
I changed my mind and wanted to amend my order - customer service were fast, friendly and helpful when I called them. Loving the product, which I chose after reading online reviews, especially the... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Duux UK | Designed for better air
Yrityksen kirjoittama

Designed for better air
The Dutch brand Duux has been a specialist in the field of air treatment for twenty years. Duux believes in the importance of a clean and healthy living environment for everyone..
Duux products are beautifully designed to blend perfectly into any space. Pure Dutch luxury with an international appeal; our products now help make homes healthier and more comfortable in over 30 countries around the world.
A healthy lifestyle isn't just exercise and a diet. Did you know that many health problems are due to poor air quality? We spend an average of 90% of life indoors, where air quality is up to 5 times worse. Considering that you breathe 20,000 times a day, it is very important to pay attention to the air quality.
Yhteystiedot
Unit 400, Buckingway Business Park, CB24 4UQ, Swavesey, Cambridge, Yhdistynyt kuningaskunta
- contact@duux.co.uk
- duux.co.uk
On vastannut 6 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Very fast delivery and easy product to set up
Very fast delivery and easy to follow instructions for setting the product up and operating it.

Vastaus yritykseltä Duux UK | Designed for better air
Nope!!!
The Heater (Threesixty) itself is average - just like any other in terms of performance. It looks pretty good though.
The major issue here is that they promote it as Alexa compatible. It's not. Just check the many reviews of people with the same problem trying to get it to connect. The customer service is abysmal. They send you standard emails with absolutely no help and try to fob you off. Oh, and the schedule function doesn't work either. Sending mine back because of the terrible customer service in trying to get issues resolved.

Vastaus yritykseltä Duux UK | Designed for better air
Good looking, controllable heater
Good looking product that provides 360 degree heating quite efficiently. The remote control is quite useful.
We are not convinced about the accuracy of its thermostat.

Vastaus yritykseltä Duux UK | Designed for better air
Stylish, effective fan heater.
Stylish, effective fan heater. App is good and it’s great to be able to control the heater remotely, control the temperature and set schedules. The thermostat seems fairly accurate which is unusual for a fan heater, Only complaints are: it won’t blow cold air for use as a fan in the summer, and although the app is good, manual control of the heater is limited to changing the three heat settings and you can’t control the temperature manually.

Vastaus yritykseltä Duux UK | Designed for better air
arrived with a broken wheel and not performing well so far
My Bora arrived with a broken wheel. Not a big deal, but not a good start. After an hour and a half of running it in a small bedroom at 17 degrees Celsius, I got the first “frost buildup” warning… the unit has had “P1” (defrosting) warnings/stoppages multiple times in the first 10 hours of running… not encouraging… it’s also a big 30L unit but has struggled to bring humidity down in the small bedroom from 64% to 57% over those 10 hours (target set at 50%). The humidity gauge also seems a bit erratic and is inconsistent with two separate humidity gauges that I’ve put in the room to check (they’re just cheap Amazon devices but are consistently within 1% of each other whilst the Bora number fluctuates significantly). Over the 10 hours it hasn’t yet filled the container, but it is getting to about 3/4 full… so maybe on pace for 2L per day? It’s day one, but I’m not feeling optimistic. On the plus side, it looks nice and isn’t too loud. The app is simple and works.

Vastaus yritykseltä Duux UK | Designed for better air
Excellent product and efficient delivery
Excellent product and really efficient delivery. I ordered my dehumidifier on a Friday and received it the next day on Saturday afternoon!

Vastaus yritykseltä Duux UK | Designed for better air
Loft
Quick delivery and the heater really does what it claims heats a 30 square meter loft space in about 20 to 30 minutes very impressive

Vastaus yritykseltä Duux UK | Designed for better air

Vastaus yritykseltä Duux UK | Designed for better air
Nice heater
Had a problem with the app so had to contact Duux which was successfully sorted. Instructions supplied with heater not clear enough.

Vastaus yritykseltä Duux UK | Designed for better air
Great small, portable heater…
We were looking for a portable heater and we definitely picked well with the Duux 360. It’s small, light and stays fairly warm - so it’s easy to move from room to room when needed. The app is really useful too and allows you to control the heater remotely. The only, minor, issue for me is that on its two highest setting it’s quite loud…just have turn the TV volume up a bit 😁

Vastaus yritykseltä Duux UK | Designed for better air
Very good with in one day 20L tank full…
Very good with in one day 20L tank full it sucks the moisture very pleased with purchase

Vastaus yritykseltä Duux UK | Designed for better air
i have received the use heater I am…
i have received the use heater I am very disappointed with my order deal

Vastaus yritykseltä Duux UK | Designed for better air
Ordering procedure simple and delivery…
Ordering procedure simple and delivery as expected. Remote works perfectly.

Vastaus yritykseltä Duux UK | Designed for better air
Quick delivery and it’s such a…
Quick delivery and it’s such a brilliant piece of equipment . We bought the dehumidifier and it dries my clothes so quickly .. it’s fantastic

Vastaus yritykseltä Duux UK | Designed for better air
Great experience from ordering to…
Great experience from ordering to receiving the dehumidifier the next day. Really pleased.

Vastaus yritykseltä Duux UK | Designed for better air
Smart Heater Fan 5 Stars
I received my smart heater fan, I already own the cooling fan so love the brand.
However the plug pin was damaged and made it unusable.
I returned it but because I didn’t want to wait until they examined it before they sent a replacement I ordered another -
So waiting for a refund.
The heater fan is fantastic, I use the setting to come on in the morning and am able to switch on from the App.
Brilliant product & company

Vastaus yritykseltä Duux UK | Designed for better air
Worst buy ever.
Worst buy ever.
False advertising at its best, I bought this yesterday for the 'works with google' features. Only to discover the cloud connection problems have been on-going since August!!!
Clearly you don't want to make money, on this finding I'm returning this rubbish and I'll be reporting this this as false advertisement for failure to provide a clear and "flawless experience" as you put it on the packaging!

Vastaus yritykseltä Duux UK | Designed for better air

Vastaus yritykseltä Duux UK | Designed for better air
brilliant machine
brilliant machine, we are using the app to control it and it works lovely...

Vastaus yritykseltä Duux UK | Designed for better air

Vastaus yritykseltä Duux UK | Designed for better air
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