Dupreeandco Arvostelua 

I had put a review here however, decided to take it down to give Dupree a chance to sort my situation out.

I was very happy with the service in 2019, where Gwyn secured us a mortgage on a new home.

In 2021 we came out of our fixed rate where we needed to pay off a little bit of debt. Gwyn had now changed companies. He secured us a fixed rate for 2 years at just over 1%. We had to have a 2nd Mortgage at over 5%.

In 2023 we came out of our fixed rate again. We had some debt due to Covid. Gwyn could not find us a good deal. In my opinion he didn’t try hard enough. He even told me to look at downgrading or looking at bankruptcy (wow).

I decided to look elsewhere and went with My Mortgage Solutions. They found me a mortgage within a week for the full amount and placed me on a tracker mortgage. I could not be happier with the advice. We have been advised that rates will fall, and once it goes low enough we will look at a fixed rate.

My Mortgage Solutions asked me, why we weren’t placed on a longer fixed rate on the 1st Mortgage. When it was just over 1%. This rate was the lowest we had seen. We were now coming out to a rate of 5.7 percent.

Gwyn wanted me to now fix for 5 years at a rate of 5.7%, but had fixed us for 2 years when it was just over 1%. He wouldn’t even suggest other options until I suggested them. Like a lower term fixed rate. Or even interest only to save our home.

It’s safe to say. It felt like advice from Gwyn was getting more of an effort than him wanting to assist us.

I’m always skeptical when companies like Dupree don’t take a fee from you for their advice. I feel this means they may look at companies who offer them the best commission when putting people their way.

The problem is we’ve had to pay around £1000 to My Mortgage Solutions for them to look after us. With the correct advice and effort from Dupree I don’t believe I would have needed to pay this.

To be fair to the owners of Dupree they called me after my first review. There were very pleasant and referred this to PRIMIS for investigation. PRIMIS response and outcome however, has been disappointing. I have now forwarded my complaint onto the Financial Ombudsman.

My advice to others is to always do research and seek more than one advisor/company. If I hadn’t done that. I would now be stuck with 2 mortgages at an absurd rate, bankrupt or even having to sell our home.

Very positive experience, was a lot more helpful than i even imagined.

Keith and Angela dealt with our mortgage and we are very pleased. We would 100% use them again in the future.

Dupree & Co. was recommended to us by our sales agent. Our mortgage advisor, Keith, provided a very outstanding service to us. As first-time buyers, we had very little information about securing a mortgage but Keith provided us with very clear and detailed information and put all our concerns to rest right from our first meeting. He took care of all the process and everything was done quickly and successfully

Had a great experience getting my mortgage through Dupree. The people I dealt with were extremely personably, helpful and knew their stuff. They made the whole process nice and smooth, even when the mortgage company made things challenging, when it didn’t need to be - Dupree resolved it efficiently. I would happily use them again and recommend to others.

Brilliant service from Dupree - Angela Hellier​​​​ is a star - thank you so much.

I have been using Dupree for a number of years now and Keith has always been very friendly and communicative and does his utmost to help get the best deal, even right up to the wire. I wouldn't hesitate in continuing to use.

My experience with Dupree has been 5*, brilliant service throughout. Firstly, to Sam our financial advisor who was so supportive and helped us throughout every step of the way, we couldn’t have done it without her! & to Emma, who's been amazing at helping us with our life insurance & income protection. She has ensured that everything is explained in detail & has provided us with regular updates throughout the process. Emma is always there to answer any questions that we may have & we thank her a lot for her support. An overall great company with amazing staff!

Had an amazing service, had our initial meeting at 1pm and by 4pm a mortgage offer had been received and accepted.

Matt has been amazing from start to finish! Every bit of information was explained in detail and everything was simplified for easy understanding.

Could not ask for better, every step of the journey, Keith from Dupree and Co was always available giving us the confidence and support, really happy with the mortgage he found for us, and would often call out of ours sat/sunday, evenings etc! Fantastic family business who really go the extra mile!! 5 Golden stars from the Northmore’s!

Very easy to deal with and very professional made everything easy no stress would recommend.

Great knowledge and excellent service as always.

Lloyd made the process very clear for us as first time buyers. He was always approachable and we are impressed with his service- will use again.

Amazing team with great personal skills. Pete has been super supportive in ensuring all needs are being taken care of and met as first time buyers. Every step of the way if there have been any issues or questions, they have been handled with care and provided with balanced advice. Thank you so much!

Matt has gone above and beyond to help us get the right mortgage for us. Great experience and will deffo return when we need to remortgage!

Very happy and pleased thank you everyone !!

Angela was very supportive and answered all our questions. She was patient and understanding. Thank you.

Dupree and Co helped us apply for our first mortgage, they made this process clearer and easier for us to understand as first time buyers. Gwyn and Sheila regularly updated us with news and were always happy to speak to us over the phone. All important mortgage information was clearly explained to us and our online portal was kept up to date with key documents. Thank you for all your help and support Dupree and Co, we would 100% recommend.

We were recommended to use Dupree & Co, and our mortgage broker was Phil House.

Phil was professional, honest, very knowledgable and there was no pressure.

We secured a great deal considering the current market conditions.

Very pleased

The ability of the consultants initially Kieth and later Angela to navigate the process despite the challenges and still able to come up with an excellent offer is commendable.

Like I said in my email to Angella, "you've earned another satisfied customer".