Prompt service. Initially I ordered the bare tool. Next day I changed my mind & arranged to pay the extra for the full tool, battery & charger . DTW retrieved my original order from despatch and subst... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Having purchased a Stihl battery roller lawnmower from DWT T&M Ltd with which was a flawless purchase with product arriving within delivery time and and well packaged, I decided to buy the Stihl Scari... Näytä lisää
Goods arrived in good order and at a good price . However delivery let them down , was not as promised and had issues with the correct address inspite of it being given correctly from the start
The best customer service I have ever received. After an initial phone call I drove across to DTW for some face to face advice. After talking through my needs Chris and his boss (apologies forgot name... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yhteystiedot
Unit 1, Adlington Central Business Park, Adlington, , PR7 4AY, Chorley , Yhdistynyt kuningaskunta
- 01257422200
- sales@dtwtools.co.uk
- dtwtools.co.uk
4,7
Erinomainen
584 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 90 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Amazing service and updates .
Amazing service and updates .
Ordered STIHL motormix on Wednesday afternoon and arrived 10.20 the following day on a standard delivery 🚚.
Price of the STIHL motormix was also very competitive.
10/10 fully recommend and will be using again.
12. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä DTW Tools & Machinery Ltd
Hi Alexander,
Thank you for the lovely review. We really appreciate it and we look forward to serving you again in the future.
Kind regards,
Christopher
5 star service
They were very good , price , delivery . I could not ask for more .
12. helmikuuta 2026
Vastaus yritykseltä DTW Tools & Machinery Ltd
Hi Kamiar,
Thank you so much for the lovely review. We really appreciate it and we look forward serving you again in the future.
Kind regards,
Christopher
Best price I could find for Stihl item…
Best price I could find for Stihl item I ordered. Delivery was really fast. Kept abreast of delivery timing at all points.
9. helmikuuta 2026
Vastaus yritykseltä DTW Tools & Machinery Ltd
Hi,
Thank you so much for the lovely review. We really appreciate it and we look forward serving you again in the future.
Kind regards,
Christopher
Vastaus yritykseltä DTW Tools & Machinery Ltd
Hello John,
Thank you for taking the time to leave us a review, however I am sorry that your experience wasn't a great one.
I would really appreciate the opportunity to look into this one further for you, so if you could, please give us a call on 01257 422 200 or email website@dtwtools.co.uk and we'll ensure this is escalated for you.
Kind Regards,
Dan.
Vastaus yritykseltä DTW Tools & Machinery Ltd
Hi Customer,
Thank you so much for the lovely review. We really appreciate it and we look forward serving you again in the future.
Kind regards,
Christopher
Vastaus yritykseltä DTW Tools & Machinery Ltd
Hi James,
Thank you so much for the lovely review. We really appreciate it and we look forward serving you again in the future.
Kind regards,
Christopher
Excellent communication and service…
Excellent communication and service with easy on line ordering making the whole process a breeze.
would recommend anyone looking for garden equipment to use DTW.
6. helmikuuta 2026
Vastaus yritykseltä DTW Tools & Machinery Ltd
Hi Paul,
Thank you so much for the lovely review. We really appreciate it and we look forward serving you again in the future.
Kind regards,
Christopher
Great communication and prompt…
Great communication and prompt delivery, well packaged
6. helmikuuta 2026
Vastaus yritykseltä DTW Tools & Machinery Ltd
Hi Anon,
Thank you so much for the lovely review. We really appreciate it. We look forward serving you again in the future.
Kind regards,
Christopher
Purchased a Stihl Lawnmower
The box was left on the driveway upside down in the rain with the box completely open. Checked our camera as we have a ring doorbell, the deliverer only knocked on the door and didn’t ring the doorbell so didn’t hear, and it was only by chance I popped out outside to even know it was there! Where the box was upside down there’s some slight damage to the lawnmower from having the full weight of the engine resting on the handle, but overall the price was good as it had an around 20% discount so haven’t made a complaint but the delivery and condition of the item could have been better and/or avoided.
2. helmikuuta 2026
Vastaus yritykseltä DTW Tools & Machinery Ltd
Hello Tom,
Thank you for taking the time to leave us a review, however I am sorry that you have had a bad experience with our courier.
Hopefully from what I can see the service provided by ourselves was good and unfortunately just the courier had let us down, but if there is anything further we could have done to earn a better review then we'd really appreciate the opportunity to improve. Having said that, we do take full responsibility for our couriers and we'll escalate this with them to ensure better service going forward.
If you'd be willing, please call us on 01257 422 200 or email website@dtwtools.co.uk so we can look into this further for you.
Thank you.
Kind Regards,
Dan.
Vastaus yritykseltä DTW Tools & Machinery Ltd
Hi D J,
Thank you so much for the lovely review. We really appreciate it. We look forward serving you again in the future.
Kind regards,
Christopher
Competitive and Professional
Competitive pricing, immediate response, next day delivery, impossible to criticise in any way, deserving of the highest place
26. tammikuuta 2026
Vastaus yritykseltä DTW Tools & Machinery Ltd
Hi Mathew,
Thank you so much for the lovely review. We really appreciate it. We look forward serving you again in the future.
Kind regards,
Christopher
Bought as a present so cannot review…
Bought as a present so cannot review product. I have a Stihl strimmer myself which is why I bought it due to it's reliability and easy start. The company dealt with my order quickly and the three items I ordered were sent together. Happy with how my order was processed,
12. tammikuuta 2026
Vastaus yritykseltä DTW Tools & Machinery Ltd
Hi Diana,
Thank you so much for the lovely review. We really appreciate it. We look forward serving you again in the future.
Kind regards,
Christopher
Beam supplied is of good quality and…
Beam supplied is of good quality and value.
DTW service is very good and their back up was very good when the courier had issues.
thank you
7. tammikuuta 2026
Vastaus yritykseltä DTW Tools & Machinery Ltd
Hi Matthew,
Thank you so much for the lovely review. We really appreciate it. Thank you for your understanding with the courier. We look forward serving you again in the future.
Kind regards,
Christopher
Superb Service
I cannot praise the service & price from this Company. I purchased a Stihl Battery Chainsaw as a present for my parents & was slightly last minute but I received it in time. Dan was superb in ensuring I received their present in time & the advice I received was first class. I won’t hesitate to use this company again & have recommended to many of my friends.
22. joulukuuta 2025
Vastaus yritykseltä DTW Tools & Machinery Ltd
Good morning Anita,
Thank you very much for the lovely review. We really appreciate it. I will let Dan know about your praises too which I'm sure he will be happy to hear of. We look forward to serving you and your friends again in the future.
Kind regards,
Christopher
Vastaus yritykseltä DTW Tools & Machinery Ltd
Hi David,
Thank you so much for the review, we really appreciate it. We look forward to serving you again in the future.
Kind regards,
Christopher
Right on time
Placed order not expected to get it before Christmas but thanks to going the extra mile got things done
23. joulukuuta 2025
Vastaus yritykseltä DTW Tools & Machinery Ltd
Hi Kevin,
We really appreciate your review. We look forward to serving you again in the future.
Kind regards,
Christopher
Super quick service with great updates…
Super quick service with great updates on delivery times, would happily use again
22. joulukuuta 2025
Vastaus yritykseltä DTW Tools & Machinery Ltd
Hello David,
Thank you very much for taking to the time to leave us an excellent review, it is very much appreciated. We're delighted to hear you were happy with the service provided and we hope to see you again soon!
Kind Regards,
Dan.
Great communication from chris and co
Great communication from chris and co. Will order from again
5. joulukuuta 2025
Vastaus yritykseltä DTW Tools & Machinery Ltd
Hello Christopher,
Thank you very much for taking to the time to leave us an excellent review, we really appreciate it. I'll be sure to let Chris know you mentioned the service you received as well, he'll be delighted to hear this.
We look forward to serving you again soon!
Kind Regards,
Dan.
Happy customer
Web site easy to use. Equipment in stock and delivered as promised. I would be happy to purchase more product from DTW
3. joulukuuta 2025
Vastaus yritykseltä DTW Tools & Machinery Ltd
Hello Christopher,
Thank you very much for taking to the time to leave us an excellent review, it's greatly appreciated.
We look forward to seeing you again soon!
Kind Regards,
Dan.
Kind Regards,
Dan
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