The product were good but one of the staff behavior was so bad , he came up to us and said if ur looking for price its the same every where,and said to order from site but why we came to your branc... Näytä lisää
Yritys on vastannut
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Katso, mitä arvostelun kirjoittajat sanovat
15 Jod Extra Fees for online purchases When you try to order from there website it appears as if it's located in jordan IT'S NOT They don't mention it on the checkout page either. It was a small l... Näytä lisää
Yritys on vastannut
My husband and I had the best experience with dr nutrition team dso branch. We lost so much weight and learned how to have a healthy lifestyle with Mr Ibrahim the dietitian, and the sales team were a... Näytä lisää
Very disappointing experience with Dr. Nutrition. After 12 days of delay, they informed me they were unable to ship my order after already taking payment. Accepting orders without the ability to fulfi... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Vitamiinit ja lisäravinteet
- Urheilukenttä
- Kunto- ja ravitsemuspalvelu
- Kauneus- ja terveysmyymälä
- Ravintoterapeutti
- Urheiluravintokauppa
Yrityksen kirjoittama
Dr. Nutrition is the largest brand in the Middle East specialized in diet plans, natural products, and sports nutrition supplements with more than 200 branches in the largest malls in the Middle East such as Dubai Mall. Dr. Nutrition is located in 10 countries: "UAE, KSA, Qatar, Bahrain, Oman, Kuwait, Jordan, Iraq, Egypt, Morocco", this makes it the leading brand and the most famous in the nutrition field. Dr. Nutrition represents more than +300 international brands and has hundreds of thousands of customers all over the world. Dr. Nutrition assures that all products are Original, Authentic, and well stored according to the highest quality standards with the best competitive prices in the market. For more details about Dr. Nutrition, please watch the video at: https://youtu.be/rt5_PCXGHkk
Yhteystiedot
Silicon Oasis, Dubai, Yhdistyneet Arabiemiirikunnat
- 0097142040700
- customerservice@drnutrition.com
- drnutrition.com
2,6
Välttävä
83 arvostelua
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Very disappointing experience with Dr nutrition
Very disappointing experience with Dr. Nutrition. After 12 days of delay, they informed me they were unable to ship my order after already taking payment. Accepting orders without the ability to fulfill them is unacceptable. Authorities should take action to protect customers.
28. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Dr Nutrition دكتور نيوترشن
Hi, we’re really sorry to hear about your experience. This is not the level of service we aim to provide.
We understand how frustrating it must be to wait and then be informed of a fulfillment issue after payment has already been taken. Please know that we take this matter seriously and are reviewing what went wrong in your case.
Could you please share your order details with us so we can investigate further and resolve this as quickly as possible? You can reach us at customerservice@drnutrition.com or via WhatsApp at +97142040734.
We appreciate you bringing this to our attention and would like the opportunity to make this right.
15 Jod Extra Fees for online purchases
15 Jod Extra Fees for online purchases
When you try to order from there website it appears as if it's located in jordan IT'S NOT
They don't mention it on the checkout page either. It was a small little line on the confirmation email after you pay " extra fees might be applied" I emailed several times asking to cancel the order but they refused. Now they sent an email saying, I either pay the 15Jod customs or as they said in the email " deductions applied, including shipping fees (both ways), customs charges, and any additional fees imposed by the courier company"
+ The very rude customer service
DON'T PURCHASE ONLINE FROM THEM
14. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Dr Nutrition دكتور نيوترشن
Hi, we’re sorry to hear about your experience and appreciate you taking the time to share your feedback.
We understand your concerns regarding the additional fees. Please note that during checkout, we do highlight that “additional fees may apply upon delivery.” That said, we recognize this may not have been clear enough, and we are reviewing how we present this information to improve transparency.
Regarding your cancellation request and the communication you received, we sincerely apologize if our response came across as unhelpful or discourteous. This is not the standard we aim to uphold.
Please reach out to us with your order details so we can look into this further and assist you directly. You can contact us at customerservice@drnutrition.com or via WhatsApp at +97142040734.
We value your feedback and would like the opportunity to resolve this matter for you.
Costumer reveiw
The product were good but one of the staff behavior was so bad , he came up to us and said if ur looking for price its the same every where,and said to order from site but why we came to your branch if we could oreder online?
We came for you to help us and find what we need , its your job to help not to humiliate the costumor,i love their product but the staff needs to be more respectfull, we went to al mawaleh branch in muscat
Thank you
4. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Dr Nutrition دكتور نيوترشن
Hi, thank you for sharing your feedback.
We’re glad to hear you were satisfied with the product, but we’re truly sorry about your experience at our Al Mawaleh branch in Muscat. Our team should always assist customers respectfully and professionally.
We will share your feedback with the concerned branch team for review and improvement. Please contact us at customerservice@drnutrition.com or via WhatsApp at +97142040734 so we can look into this further.
Thank you for bringing this to our attention.
After 12 days they told me that my…
After 12 days they told me that my order can’t be delivered and that they will refund me the money once the products is back in their store when I demanded that the refund be issued immediately they kept repeating the same message, horrible customer service horrible company don’t ever order from this website they’re basically scammers
25. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Dr Nutrition دكتور نيوترشن
Hi, we’re sorry to hear about your experience.
We understand how frustrating it must be to wait and then be informed that your order could not be delivered. We apologize for the inconvenience and for any delay in resolving your refund request.
Please share your order details with us so we can review the case and assist you as quickly as possible.
Email: customerservice@drnutrition.com
WhatsApp: +97142040734
Thank you for bringing this to our attention.
Bad customer experience and…
Bad customer experience and professionalism. Even something as simple as getting a confirmation of an order on email I had to keep following up on. Lack of transparency for tracking orders. Inflated prices.
5. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Dr Nutrition دكتور نيوترشن
Hi, thank you for your feedback.
We’re sorry to hear about your experience and the inconvenience caused, especially with order confirmation and tracking. We understand how frustrating this can be, and this is not the level of service we aim to provide.
We are reviewing our processes to improve communication and make order tracking more transparent. Your feedback is important and helps us improve.
Please share your order details with us so we can assist you further.
You can contact us by email at customerservice@drnutrition.com or via WhatsApp at +97142040734.
0 Star – Wrong Dosage Sent & Poor Customer Response
⭐ 0 Star – Wrong Dosage Sent & Poor Customer Response
I ordered two boxes of Barbarin 1100 mg (550 mg + 550 mg per serving) under Order #2069407. However, I received a product labeled as 1000 mg instead.
This is not a minor packaging difference — it is a dosage difference. When purchasing supplements, the exact strength matters.
What disappointed me more was the customer service response. Instead of addressing the dosage discrepancy clearly and professionally, I received a generic reply about packaging updates. This does not justify sending a different strength than what was ordered.
Customers rely on accurate product descriptions, especially for health-related supplements. Transparency and proper communication are essential.
I hope the company improves its quality control and customer service process.
21. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Dr Nutrition دكتور نيوترشن
Hi, thank you for bringing this to our attention.
We sincerely apologize for the error in the product you received. You are absolutely right that dosage accuracy is important, and this should not have happened. We also regret that our previous response did not address your concern clearly or professionally.
This matter will be shared with our quality control and customer service teams to ensure better accuracy and clearer communication moving forward.
Please share your order details with us so we can investigate and resolve this for you as soon as possible.
You can contact us by email at customerservice@drnutrition.com or via WhatsApp at +97142040734.
We appreciate your feedback and the opportunity to make this right.
بالنسبة للمواعيد في فرع الكورنيش /عجمان…
بالنسبة للمواعيد في فرع الكورنيش /عجمان جدا سيئة وغير مفهومه
عندي ٣ مواقف كل مرة بحكولي شي مختلف باجي قبل الموعد بحكولي الاحقية للاشخاص اللي عندهم موعد بهاد الوقت ولما اجي ع موعدي بدخل اشخاص تانية بحجه انهم اجو قبلي الدكتور الاخصائي محمد صلاح اكتر من رائع وهاد اللي بخليني ارجع اراجع هاد الفرع تحديدا
لازم يكون في سياسة واضحة للتعامل مع المواعيد تلزم الموظف والعميل مش سياسة غير مفهومة وفيها تمييز
8. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Dr Nutrition دكتور نيوترشن
مرحبًا، شكرًا لمشاركتك ملاحظاتك معنا.
نأسف لسماع تجربتك في فرع الكورنيش / عجمان، ونعتذر عن أي إزعاج أو سوء تنظيم بخصوص المواعيد. هذا ليس المستوى الذي نطمح لتقديمه لعملائنا.
ملاحظاتك مهمة جدًا، وسيتم مشاركتها مع إدارة الفرع لمراجعة آلية تنظيم المواعيد والتأكد من الالتزام بها بشكل واضح وعادل لجميع العملاء.
نرجو منك تزويدنا بتفاصيل أكثر عن الزيارة حتى نتمكن من المتابعة واتخاذ الإجراء المناسب.
يمكنك التواصل معنا عبر البريد الإلكتروني: customerservice@drnutrition.com
أو عبر واتساب: +97142040734
شكرًا لتنبيهنا ونتطلع لتحسين تجربتك معنا.
I live in the United States
I live in the United States. I ordered 4 boxes of hair oil, but I was given a false tracking number. The only way I was able to get a refund was because I paid with PayPal. Don't trust this company. By the way, if you decide to purchase items from Dr. Nutrition pay with PayPal. The customer service was awful, they are a scam.
20. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Dr Nutrition دكتور نيوترشن
Hi, we’re sorry to hear about your experience.
We understand how concerning it must have been to receive incorrect tracking information, and we sincerely apologize for the confusion and inconvenience caused. This is not the level of service we aim to provide.
We would like to review your case in detail to understand what went wrong and ensure this is properly addressed.
Please share your order details with us so we can assist you further.
You can contact us by email at customerservice@drnutrition.com or via WhatsApp at +97142040734.
Thank you for bringing this to our attention.
Additional Charges Not Disclosed at Checkout
I placed an order on drnutrition.com from Qatar. The shipping cost was already charged during checkout, so I expected the final amount to be clear before payment.
However, after the order was placed, I was informed about additional charges (such as customs clearance) that were not mentioned anywhere during cart or checkout.
This lack of transparency is disappointing. Any extra charges that may apply should be clearly communicated before the customer completes payment, especially for international orders.
Because this information was only shared after order confirmation, the overall experience felt misleading. I hope Dr Nutrition improves cost transparency for customers in Qatar and other regions.
13. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Dr Nutrition دكتور نيوترشن
Hi, thank you for sharing your feedback.
We’re sorry to hear about your experience and understand your concerns regarding additional charges. For international orders, there may be customs or clearance fees applied by local authorities or courier companies, which are outside our control. During checkout, we do include a notice that “additional fees may apply upon delivery.”
That said, we recognize that this may not have been clear enough, and we are actively reviewing how we communicate such information to improve transparency for our customers.
Please share your order details with us so we can review your case and assist you further.
You can contact us by email at customerservice@drnutrition.com or via WhatsApp at +97142040734.
Thank you for bringing this to our attention.
Unresponsive customer care!!
Unresponsive customer care!!! They actually do not care at all. Many hours of contacting them, texting them no response. Will never pass an order with you!
24. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Dr Nutrition دكتور نيوترشن
Hi, we’re sorry to hear about your experience.
We understand how frustrating it can be when you’re unable to reach customer support, and we apologize for the delay in responding. This is not the level of service we aim to provide.
We are currently reviewing our response times to ensure we can assist our customers more promptly.
Please share your details with us so we can follow up on your case and assist you as soon as possible.
You can contact us by email at customerservice@drnutrition.com or via WhatsApp at +97142040734.
Thank you for bringing this to our attention.
AVOID AT ALL COSTS
AVOID AT ALL COSTS. Complete scam. Ordered 120 Omega 3 capsules, received 60. Took 6 days to arrive and they sent half my order. When confronted, zero accountability. They took my money and failed to deliver what I paid for. Absolutely untrustworthy.
21. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Dr Nutrition دكتور نيوترشن
Hi, we’re sorry to hear about your experience.
We sincerely apologize for the issue with your order. Receiving an incomplete item is not acceptable, and we understand your frustration. This is not the level of service we aim to provide.
We would like to investigate this matter and resolve it for you as quickly as possible.
Please share your order details with us so we can assist you further.
You can contact us by email at customerservice@drnutrition.com or via WhatsApp at +97142040734.
Thank you for bringing this to our attention.
They put products not available and…
They put products not available and taking more than 5 days for delivery
20. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Dr Nutrition دكتور نيوترشن
Hi, we’re sorry to hear about your experience.
We understand how frustrating it is to order an item that turns out to be unavailable and to experience delays in delivery. This is not the level of service we aim to provide.
We are currently reviewing our stock availability and delivery processes to improve accuracy and reduce delays.
Please share your order details with us so we can check your case and assist you further.
You can contact us by email at customerservice@drnutrition.com or via WhatsApp at +97142040734.
Thank you for your feedback.
I have very good experience
I have very good experience, I bought before protein supplements which all very good quality and original, also I make before free vitamins and minerals test with free consultation with the dietitian
1. syyskuuta 2025
Oma-aloitteinen arvostelu
Very good service ..I did vitamin and…
Very good service ..I did vitamin and collagen test and take collagen very good and also protein
1. syyskuuta 2025
Oma-aloitteinen arvostelu
Very good service .
Very good service .. i made bmi test and vitamins & minerals test for free
I take cla keto cut as fat burner , its very effective and iso triple zero protein for muscles.
Staff very very professional and helpful
Thanks Dr nutrition about good experience ..
3. heinäkuuta 2025
Oma-aloitteinen arvostelu
Overall good
3. syyskuuta 2025
Oma-aloitteinen arvostelu
I had a great experience with Dr…
I had a great experience with Dr Nutrition. The service was excellent and the delivery was fast and on time. It was well packed and handled with care. Very satisfied and will definitely order again.
11. syyskuuta 2025
Oma-aloitteinen arvostelu
I am regular Costumer of Dr Nutrition…
I am regular Costumer of Dr Nutrition since years. They have the best protein supplements at the best price
30. marraskuuta 2024
Oma-aloitteinen arvostelu
I was usually purchasing from Life…
I was usually purchasing from Life Pharmacy. My friend suggested me to buy from drnutrition. I am really happy with the purchase. They send me free protein shaker , protein sachets with my order
10. syyskuuta 2025
Oma-aloitteinen arvostelu
One of the best and biggest Nutrition…
One of the best and biggest Nutrition brand in the middle east they have all your nutrition needs.
11. syyskuuta 2025
Oma-aloitteinen arvostelu
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