Ordered two lamps and one arrived with minor damage to the outer box although the lamp itself was fine. Took a few days to get a response from the team but the issue was sorted in the end. Lovely prod... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Ordered a TV unit from here last month. Delivery took around a week and everything arrived properly packed. The colour was slightly darker than I expected from the photos, but it still worked well wit... Näytä lisää
Yritys on vastannut
Bought both a rug and a small side table together. They came separately which confused me at first, but both arrived within the expected dates. Rug feels comfortable underfoot and the table is sturdy... Näytä lisää
Yritys on vastannut
The wardrobe looks good once assembled, but putting it together took longer than expected. Some parts weren’t labelled very clearly. Aside from that, the overall result was fine.
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
About Downton Home Downton Home is a UK-based home furnishings brand specialising in thoughtfully curated furniture, lighting, and décor designed to elevate modern living spaces. We focus on timeless design, refined materials, and understated luxury — creating collections that feel considered, elegant, and enduring rather than trend-led. Our approach is rooted in quality and detail. Each piece within our collections is carefully selected to complement a wide range of interiors, from contemporary homes to more classic spaces, ensuring versatility without compromising on character. We work closely with trusted manufacturers and suppliers to offer well-crafted products that meet our standards for design, finish, and longevity. At Downton Home, we believe that a well-designed home should feel both beautiful and functional. Our collections are curated with this balance in mind, combining aesthetic appeal with everyday practicality. Whether furnishing an entire space or selecting a single statement piece, our aim is to help customers create interiors that feel calm, confident, and effortlessly styled. We are committed to providing a seamless and transparent customer experience, from browsing and ordering through to delivery and aftercare. Customer satisfaction sits at the heart of everything we do, and we value open communication, reliability, and attention to detail at every stage of the journey. Downton Home is proud to serve customers across the UK, offering curated interiors designed to stand the test of time.
Yhteystiedot
Yhdistynyt kuningaskunta
- downtonhome.com
4,1
Hyvä
74 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Bought a mirror for the bedroom
Bought a mirror for the bedroom. Nice quality overall and the frame looked well finished. It was slightly heavier than expected, so definitely needed two people to hang it safely.
18. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Downtonhome
Hi,
Thank you so much for taking the time to leave such a lovely review.
We’re delighted to hear you were pleased with your experience with Downton Home, and we really appreciate your support.
Kind regards,
The Downton Home Team
Very straightforward ordering process
Very straightforward ordering process. Delivery arrived on time and the TV stand feels solid enough for everyday use. No complaints so far.
22. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Downtonhome
Hi,
Thank you so much for your lovely feedback.
We’re really pleased to hear you were happy with Downton Home and we’re grateful for your support.
Kind regards,
The Downton Home Team
The lamp set works fine and looks nice…
The lamp set works fine and looks nice at night, but one shade had a tiny mark on it when unpacked. Not noticeable from far away, so I decided to keep it.
27. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Downtonhome
Hi,
Thank you for your lovely review.
We’re so pleased you had a great experience with Downton Home and we truly appreciate your support.
Kind regards,
The Downton Home Team
Website was easy to navigate and…
Website was easy to navigate and measurements listed were accurate. The cabinet fit perfectly into the space we planned for. Only reason for 4 stars is that assembly took some patience.
5. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Downtonhome
Hi,
Thank you for your kind review.
We’re so pleased to hear you had a positive experience with Downton Home. Your feedback means a great deal to us.
Kind regards,
The Downton Home Team
Bought a hallway bench with storage…
Bought a hallway bench with storage underneath. It looks tidy and practical for shoes and bags. Shipping was a little slower than expected but nothing major.
13. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Downtonhome
Hi,
Thank you for your lovely review.
We’re so pleased you had a great experience with Downton Home and we truly appreciate your support.
Kind regards,
The Downton Home Team
The sofa arrived last week and has been…
The sofa arrived last week and has been comfortable so far. Fabric texture feels nice and cushions aren’t too soft or too firm. Overall a good experience.
30. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Downtonhome
Hi,
Thank you for your kind review.
We’re so pleased to hear you had a positive experience with Downton Home. Your feedback means a great deal to us.
Kind regards,
The Downton Home Team
The wardrobe looks good once assembled
The wardrobe looks good once assembled, but putting it together took longer than expected. Some parts weren’t labelled very clearly. Aside from that, the overall result was fine.
24. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Downtonhome
Hi,
Thank you for your lovely review.
We’re so pleased you had a great experience with Downton Home and we truly appreciate your support.
Kind regards,
The Downton Home Team
Purchased a set of lamps for the…
Purchased a set of lamps for the bedroom. They arrived safely packed and gave the room a warmer feel right away. Simple process from ordering to delivery.
30. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Downtonhome
Hi,
Thank you so much for taking the time to leave such a lovely review.
We’re delighted to hear you were pleased with your experience with Downton Home, and we really appreciate your support.
Kind regards,
The Downton Home Team
First time ordering furniture online…
First time ordering furniture online from this company and it went smoother than expected. The console table looks sturdy and the finish gives it a more expensive look than I anticipated.
25. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Downtonhome
Hi,
Thank you so much for your lovely feedback.
We’re really pleased to hear you were happy with Downton Home and we’re grateful for your support.
Kind regards,
The Downton Home Team
The coffee table itself looks nice and…
The coffee table itself looks nice and matches the website photos pretty closely. Delivery was delayed by a few days though, which was a bit inconvenient since I had arranged time to be home for it.
21. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Downtonhome
Hi,
Thank you for taking the time to share your review.
We’re delighted to hear your experience with Downton Home was a positive one. It means a lot to us.
Kind regards,
The Downton Home Team
Ordered a TV unit from here last month
Ordered a TV unit from here last month. Delivery took around a week and everything arrived properly packed. The colour was slightly darker than I expected from the photos, but it still worked well with the room. Build quality feels decent and it doesn’t wobble like some cheaper furniture I’ve bought before.
15. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Downtonhome
Hi,
Thank you so much for taking the time to leave such a lovely review.
We’re delighted to hear you were pleased with your experience with Downton Home, and we really appreciate your support.
Kind regards,
The Downton Home Team
Ordered a set of dining chairs and…
Ordered a set of dining chairs and they’ve completely changed the look of our dining room. Fabric feels premium. One box arrived slightly damaged but the item inside was fine.
21. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Downtonhome
Hi,
Thank you for taking the time to share your review.
We’re delighted to hear your experience with Downton Home was a positive one. It means a lot to us.
Kind regards,
The Downton Home Team
Really happy with the coffee table we…
Really happy with the coffee table we ordered. It looks exactly like the photos and feels sturdy. Delivery was smooth too.
4. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Downtonhome
Hi,
Thank you for your kind review.
We’re so pleased to hear you had a positive experience with Downton Home. Your feedback means a great deal to us.
Kind regards,
The Downton Home Team
Nice product
Nice product, well packaged. Would order again
2. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Downtonhome
Hi,
Thank you for taking the time to share your review.
We’re delighted to hear your experience with Downton Home was a positive one. It means a lot to us.
Kind regards,
The Downton Home Team
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