Ordered doors which are clearly advertised as “3-5 day delivery”. Over a week later there is no response. I have called many times using the main phone line (supposedly Customer Services”), but simply... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Exceptionally pleased with service received from Door Station. Expert knowledge about the product lines made choosing the right product a breeze. Once order was placed, we were kept well informed of p... Näytä lisää
Bought a bespoke oak door from Doorstation, online. Ordering process went very smoothly, all my queries were answered incredibly quickly by Dan and colleagues. After the predicted lead time (whi... Näytä lisää
Very helpful service - Dan was able to provide some guidance on which doors would best fit some unusually sized frames and what work would be involved for the carpenter. They also accommodated a few... Näytä lisää
Yrityksen tiedot
Tietoja yrityksestä Door Station
Yrityksen kirjoittama
Door Station is an online door supplier, offering internal and external doors at competitive prices. Door Station is able to supply door casings, architrave, skirting board and quality ironmongery – mostly with the option of being unfinished or pre-finished. We deliver anywhere in the UK and offer the best customer service in the industry.
Our team know the importance of stocking the best products and providing the best customer service. We have spent time sourcing quality products and are able to offer them to you at some of the best prices online. We believe your customer journey should be easy and stress free from start to finish. Our experience means we can help you find the right products to meet your needs.
Yhteystiedot
Unit 62, Zone 1 Deeside Ind. Park, Welsh Road, CH5 2LR, Chester, Yhdistynyt kuningaskunta
- 01244893129
- customerservices@doorstation.co.uk
- doorstation.co.uk
4,2
Hyvä
324 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Delivery driver very helpful and good…
Delivery driver very helpful and good after sales communication.
14. elokuuta 2023
doors arerived as promised on day
doors arerived as promised on day and time indicated in thr message sent to me I was out but the builder and joiner took the door inside and seemed happy with the delivery
10. heinäkuuta 2023
Great service and product
Ordered from here as they offered a good price, delivery came quickly and when stated. Doors did have some damage but was sorted quickly, excellent customer service
27. kesäkuuta 2023
Delivered on time packed nicely good…
Delivered on time packed nicely good quality
25. toukokuuta 2023
Arnhem Black Doors
Dealing with Dan was an effortless experience, amazing service, thanks Dan! I tried a few other door places before Doorstation and was asked to either send an email or no call back but Dan at Doorstation was amazing, never experienced such helpful and fast service! I was very impressed and the doors look amazing Thanks :-)
21. toukokuuta 2023
Scratch on door despite replacement
Our garden door was delivered with a large scratch. We had it replaced twice but it returned with scratches each time. No idea why this keeps happening, but it is extremely annoying and disruptive.
9. toukokuuta 2023
Vastaus yritykseltä Door Station
Paul, we are really sorry you had this experience.
We've spoken directly with the suppliers throughout, and have since relayed everything to ensure this doesn’t happen again.
Since the original door arrived scratched, a new one was sent out and delivered within 5 days. Unfortunately, the replacement also had a scratch so a third door was sent out straight away and arrived with you yesterday - which was delivered direct from LPD so we were unable QC it. I appreciate the process has been frustrating but I'm glad we were able to resolve the issues within 2 weeks of your original delivery. If you have any further issues with these orders, please let us know.
Whilst we take full responsibility for the service you receive, there are unfortunately some things out of our control but in the event of such we will endeavor to put them right. We hope that this final door that you have kept does match your expectations.
Thanks, Dan
The service was generally good but I…
The service was generally good but I felt that the delivery cost was excessive at £50. I was also disappointed that the delivery guy wasn’t able to take the doors upstairs as he said he wasn’t insured.
1. toukokuuta 2023
Very pleased customer.
Lovely door.Easy to order, choice of delivery dates, courteous delivery drivers .
16. huhtikuuta 2023
QUICK AND EASY PURCHASE
Good website, easily found what I was looking for.
Would use this company again.
30. maaliskuuta 2023
Excellent company to deal with.
Excellent company to deal with, best price on the internet. Delivery was spot on time and driver was very helpful and friendly. Would recommend.
30. maaliskuuta 2023
Exactly what I wanted
Exactly what I wanted. Arrived on time, well packed.
Customer service great to deal with and knowledgeable.
Price was very competitive. Would definitely use again.
26. maaliskuuta 2023
Great quality door great communication…
Great quality door great communication and service all the way to delivery - arrived when it said it would - and really friendly delivery man - great experience using this company all round will definitely use again
27. tammikuuta 2023
Doors arrived in perfect condition.
Doors arrived in perfect condition.
Slight confusion with courier on delivery postcode.
Good communication with door station.
I will use them again
6. helmikuuta 2023
Really pleased with door looks amazing…
Really pleased with door looks amazing . Delivery driver was on time and helpful
24. tammikuuta 2023
Very pleased great quality
5. helmikuuta 2023
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